Called ahead and was told to come in at a specific time. I drove 45 minutes to get there, only to…read morebe told they couldn't do the work today after all, with a very rude attitude about it. Complete waste of time - wouldn't recommend this place.

Truly can't express enough what an amazing experience we have had with Matt and his crew. First…read moreoff, Matt is the friendliest of guys and you honestly feel like you're bringing your car to your brother or your neighbor. You know you're in good hands. Second, he does what he needs to make sure the job is done right. Finally, he's super honest and affordable. We first took our CRV in to have the AC fixed. He got us in ASAP considering it was summer and over 100 degrees. Trust me when I say we saved hundreds of dollars taking it here and not to the Honda shop. We then took our hybrid Toyota Highlander in for an oil change, new air filter, tire rotation and a couple cosmetic fixes (one not so small). I couldn't believe everything we had done for what he charged. This is not a big corporate service shop. You will be treated as a friend as soon as you arrive and you will not regret it.

My catilytic converter was shattered got old one out new one in. Great service with a smile thank…read moreyou so much!!!

Great little Muffler shop. Honest, quick and great work. Highly recommend.read more

We were passing through Medford towing a 20k lb toyhauler with our Ram 3500 duality. On a quick…read morevisit to crater lake, we noticed a shimmy from the front passenger side. Got back to our RV and noticed the front end seemed toed out by about half an inch. Called a couple shops that were getting 5 stars on yelp and they highly recommended custom automotive. Talked to Roy and he worked us into his schedule considering our travel plans. He called out a broken belt on one of the front tires that we had not noticed. Being carpy OEM tires we decided to have them all replaced which required us to go to a tire shop. What Ram puts junk tires on a $70k truck I can't understand. Roy had us bring the truck back to him so he could recheck the alignment. Truck drives like it should have off the lot. Roy and team managed our issue, performed their alignment and inspected our front end to ensure we were safe to travel and the cost was extremely reasonable! Thank you Roy and custom automotive for taking care of us. You guys are awesome.

These guys are very knowledgeable, honest / fairly priced, thorough, efficient, and nice…read more Everything you look for in a mechanic! I highly recommend. Thank you SO much for helping us out when we were in need of service! You guys are AWESOME!!!! -Samantha and Tony :-)

I have taken my cars here for 20 years and now my adult children take their cars here. We have…read morealways had the best service. This shop is fair and honest and reliable. I have peace of mind when I take my vehicle in for service. I cannot say enough about this shop and their integrity which is of the upmost importance to me. When taking my vehicle in for repair it's a plus knowing I can fully trust what I am being told my vehicle needs. They do a great job and stand behind their work . Thank you Chad for years of excellent service! Debbie Bell

This shop is a nightmare!! They act like they're giving you the best deal at worst Auto, while…read morejimmy rigging and putting parts on backwards. I reluctantly brought my truck back after horrible communication to once again have my springs not put on correctly, a pad was placed on crooked and The bolts were not the right fit the first attempt and both times not torqued to safety. The reason I brought my truck in, it had been making a weird sound and never did they figure it out. Do not trust this shop with your vehicle as my truck has had so many issues after being worked on at worst Auto!! This experience has been so stressful and also very frustrating . Thank goodness, an honest shop has helped with trouble shooting and figured out the Best solutions and repairs . All my truck needed was lube for the yoke!! it was such an easy fix, what a shit show this has been!

I love Everything about Galz HANZ automotive. They have helped me for over 5 years now. I confide…read morein their work and the relationship is more than business! David and Diane are the best employees who take care of their customers. Satisfaction is their number one priority. I hope to keep coming back to my mechanic and Galz Haz because I would be giving up if I went anywhere else I hope the best for everyone at this business. They are professional and honest about how they run things. I hope they care about their customers as they are compassionate about their work and always get the job done Thank you Galz HANZ automotive for everything you do!

Gale knows auto repair from every angle. a visit to his old-world, disheveled shop is nothing like…read morethe modern, sterile, knowledge-vacuum you'll find at your dealer. on any given day, he and the other mechanic (that's right, there's only two of them) are hard at work solving the problems the dealers' computers couldn't solve for them. I'm amazed every time by their ability to get right to the bottom of things and turn a car around in a day or two. most importantly, Gale is an honest man. he'll certainly tell you when things need to be fixed; but he's equally ready to admit when things can just be patched or ignored altogether if it's not worth throwing money at. he's saved me a couple thousand bucks just in the last year* by finding problems fast and being creative about solutions. * yes, I drive older cars that come cheap with big ticket items just around the corner. it's a challenge sometimes, but it helps me weed out bad mechanics rather quickly ;)

We have gone to Neil Brown Automotive for several years with all our vehicles. We find them to be…read moreHonest, prompt and he stands by his work. We highly recommend him and his crew.

Neil has always come through with quality..... affordable car repairs, wouldn't trust anyone else.read more

Bllly saved our butts my buddy and I would like to recommend him for his caring and…read moreprofessionalism.my buddy is undergoing chemo an on a Road trip from San Diego to Oregon we broke a fan bellt.Billy fixed it in the field,in the heat and went the xtra.mile when the part didn't fit to get the right part. Call him he is so honest and sincere and with supreme skills, knowledge and abilities! Shortly after we left Billy the alternator threw a belt and radiator hose failed. Billy came to rescue us again working into the night. This is all about awesome customer service and should be acknowledged at the Corporate level as Employee of the Year! Chuck And Doug two greatfull.travellers and now we have a friend in Oregon!

If you want fast, friendly, HONEST mechanics, I highly recommend this shop! They get the work done…read morequickly, and efficiently at a fair price.

I continue to be amazed at how honest and capable Larry is. I've been working with him for nearly…read morea year on the restoration of my vehicle, though it is more of a matter of him finding and fixing the mistakes of previous shops. He seems to be able to do anything a dealer could, plus all the aftermarket performance gadgets available. I would truly be lost without his knowledge and capabilities. It doesn't seem to matter what kind of vehicle either. I've seen him tackle motorhomes, simple to complex exotics, trucks and highly modified cars and trucks. He is a bit of an artist, so don't expect a rush job or quicky-fix. Take that to the places that do the kind of sloppy work Larry winds up having to correct. Get it right the first time and go see Larry.

Larry rebuilt my blown motor and sorted out a long running shifting problem. He really knows his…read morestuff.