I ordered all new windows and doors and i am so excited! The salesperson Amy B (ask for her!!) was…read moreamazing! She came to my home and was so very pleasant. I referred a friend and I got a referral bonus hand delivered to my door of $300. Refer friends! I will update when i get my beautiful windows. BNT has been very responsive and informative.

I would rate this company with ZERO stars if the "Yelp!" system would allow…read more... We originally placed our order through Luis M (last name withheld) on 7/23/2025. Installation was done on 11/10/2025. We made the installers aware that the slider doors were NOT the correct configuration. Installer said they could be replaced. We have telephoned and telephoned. Most times we get voice messaging and never get a call back. Any time we have talked to someone they tell us the replacement slider(s) are on order. It has become obvious they are NOT on order and we are being lied to. Mark H (last name withheld) (Salesman) and Steve C (last name withheld) (Final Measure Technician) have both confirmed the slider(s) are NOT the correct configuration. After trying to deal with several people representing BNT Impact Windows & Doors we were passed (once again passed on to someone else) on to Ray P (last name withheld) . He also told us (4-5 weeks ago) that the doors are on order. We have gotten one text message from him after we texted him first. We have heard NOTHING from him since he last told us the replacement slider(s) doors are on order. It has been almost ONE YEAR since we initially placed our order for windows and slider doors. There has also NOT been a formal county safety inspection! There are also voids in one door that allow lizards and bugs to enter our home. See Pictures. NO MORE PROMISES AND EXCUSES! It is unacceptable to be told things are on order when it is obvious they are not. In FRUSTRATION we have contacted a lawyer, Robson D.C. Powers, Esq. of Powers and Rogers, PLLC. We sent an initial certified letter to BNT Impact Windows & Doors informing them we would like to give them a chance to correct the issues before we initiate further litigation. I would encourage others that are having similar problems to contact a lawyer. We have documented in detail everything that has happened during this ONE YEAR LONG FRUSTRATING PROCESS. No Contact from them as yet. Here's your chance BNT. Step up to the plate. * Note: Neighbors have initially ordered windows replacement through this company. We have updated them as to our problems and will activity try to dissuade them from doing business with this company. *** 7/1/2026 UPDATE *** It is very possible that BNT Impact Windows & Doors is shuttered. Another commenter on Yelp! stated that they had gone to the Pompano Beach, Florida office and found it to be closed and empty. Two of our neighbors had given BNT in excess of $15,000 deposit and likely will not recover their down-payment. I would avoid this company like it's the plague. *** 7/22/2026 UPDATE *** Still no contact from anyone at BNT Impact Windows & Doors. We have telephoned every extension and no one answers. We have left messages and no one responds. We have sent emails and text messages and NO ONE RESPONDS. YOU HAVE BEEN WARNED. AVOID THIS COMPANY *** 7/28/2026 UPDATE*** Just today there has been a press release announcing that BNT Impact Windows & Doors has filed for Chapter 11 Bankruptcy Code. One other Yelp! reviewer reported that his salesman called him and said something to the effect, "There are no windows because there is no money." I will make the assumption that most customers that have given money to whomever at BNT Impact Windows & Doors are not going to recuperate an effing dime. BNT Impact Windows & Doors delayed the project to the point where the building permit time has expired. Good luck! Another ripped off BNT customer. *** 7/29/2026 UPDATE *** Several employees of BNT Impact Windows & Doors misled us, each saying the correct slider(s) configuration are being manufactured by CWS (Custom Windows System) and someone from 'Installation' will be in touch. NO ONE from 'Installation' ever contacted us. We now know that we were being LIED to by everyone we were handed off to. To rectify our situation another window installation contractor will be engaged. The building permit has expired because BNT Impact Windows & Doors delayed, lied and misled us running out the clock. Many customers' money was stolen by someone at BNT Impact Windows & Doors. The company has filed for Chapter 11 Bankruptcy and may be looking for financial backing to remain in business. The company should be allowed to fail and those responsible should be charged in a court and if convicted sentenced to an appropriate amount of jail time. Customers have had thousands of dollars stolen from them. Anyone who has been caught in this scam should seek legal advice and hopefully a criminal indictment will be issued against the perpetrators.

Won't finish the job! They don't follow through to finish and pass the inspection in my parents…read moreapartment. And very difficult to get in touch with in order to move forward with it. I do not recommend.

Quick and mostly efficient. One service tech installed my locks and backwards however, the owner…read morecame to fix a storm so problem solved how off to the team

This is a terrible company and I would not recommend it! I contacted them and they came out, looked…read moreat repairs needed and said will return in 5 days to do work. That was a month ago. I would NOT recommend this company for anything.

Excellent service! Came right to me, cut the glass to fit, and fixed my window quick! Good price…read moreand I am happy! This is the second time I used this company... They are the ones to call if u need the job done right! (-;

Had issue with my sliding glass door(s) leading to outside patio (King's Point, Delray Beach, FL)…read more Technician DAVID came on time and was very cordial and knowledgeable. He removed problem door, replaced rollers, cleaned & lubricated tracks as well as minor adjustments on track. I HIGHLY recommend this company (Especially the tech = DAVID) Cost was VERY reasonable and job was done in about 1 to 1 1/2 hours. Couldn't be happier with the work done & price charged.

Complaints Better Business Bureau - Interesting !! This…read moreprofile includes complaints for The Sliding Door Repair Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches. Please see complaints listed with the BBB Customer Complaints Summary 11 total complaints in the last 3 years Rate my experience where do I begin? I would not recommend this company. They are unprofessional and to date I still have NOT received my window screens. They sent David a supposed technician who struggled to take measurements. . Well the next encounter with him turned into a shouting match over the phone he was rude and very disrespectful. A week later the company sent him back. He was on the phone again yelling and very threatening. At this point I did not want him to come near me. He has an anger management problem. To date still no screen Why would they choose to send David again. Beware Stay far away. I will be putting in a complaint with the proper agency. Very Unacceptable shame shame on you!!

This place has a lot of selection of doors including interior and exterior. A lot of tbt doors had…read morebeautiful designs. The door is not painted and you have to painted. Also they only sell you the door not install it. They are open Monday to Saturday. It is close on Sundays. Monday to Friday the hours of operation is 8am to 4:30 pm and Saturdays from 8 am to 12 pm.

I picked out a fire door for my garage. They have more doors there than Home Depot. Prices are…read morebetter here too. And Eddie helped me and got me installer to put it in. It was very easy, and painless.

Although I didn't use Allied door repair - I want to give a good review to Ron who provided a free…read morephone consultation to walk me through some options for a screen door. Because he was so nice and patient on the phone I would 100% use them when I need something door- related for my apt.

Very professional work. Clean and on time both to the appointment and the estimated delivery time…read more Highly recommendable.

These windows while manufactured in Columbia the delivery was about what you would expect from any…read morewindows being manufactured in the USA. The quality of these windows are excellent. This is my 3rd set of impact windows in this house over the last 30 years. And by far the best and hopefully the last. I visited the showroom in Hallandale to verify the quality and the quality was there. The price point on these windows is fantastic also. Assured has a great staff and great communication with the customer. Tina always answered all my questions. Installation of the entire house was completed in one day. The upside there was very little stucco repair. The only con was the few stucco repairs were not to my standard so I used my guy and Assured covered the cost no questions asked. Ron was a great salesman. He even dropped in during installation to see how things were going. Most salespeople just sell and don't care what happens after the sale. Not so with Ron.

These guys are great. I am a retired construction attorney and developer, having spent over 49…read moreyears working with contractors. These guys were polite, professional, and timely from the point of sales to administrative scheduling through actual installation. The fieldworkers protected all surfaces during their work, worked quickly, professionally, and cleaned up everything when they were done. I cannot say more about their service or professionalism. If I was still doing development work, I would hire these guys immediately. I suggest you do too.

I just had mine installed last August, I'm upset because when I tried to get the Energy Credit on…read moremy taxes they don't have a Qualified Manufacturer number on them and you need that to file. When i spoke to Randy he told me the windows are Rated for impact not Energy efficiency, that to me sounds ridiculous PGT is on their list and so are other Impact window companies. I feel like they just never filed with the IRS and did not disclose it to me prior to purchase. I should have been warned. As far as the install and windows I've only had minor issues and they look great but I was really looking forward to getting the Tax credit and I'm very disappointed.

I purchased my Eurotech windows installed by Keenan Windows. Eurotech has an annual maintenance…read morecontract for 2 treatments per year. The technician just left. His name was Nathan. He was so professional and courteous. One of the windows wasn't staying open and he knew just what to do and fixed it on the spot. I can't say enough good things about Nathan. I'm looking forward to future maintenance visits every 6 months. With the salt weather in South Florida these visits are definitely needed.