i cannot even begin to tell you how ecstatic i am with my new windows. they are beautiful. from beginning to end, working with Vico Windows has been remarkably easy. Dino came and measured, Donna sent me a couple of different proposals as i wasn't sure what i wanted. then i switched the window configuration completely and they said they could accomodate and poor Donna had yet another proposal to send. Gino came out and measured again and went over some specifics. the biggest hurdle we had was my hoa, they took forever as they kept switching property managers. finally got approved Vico applied for the permit and and voila.....i have beautiful windows. the installers were on time, professional and cleaned up after themselves. Donna arranged for the inspection and 2 more representatives were here during that and then removed the window stickers and left me with warranty paperwork and important info and i am tickled pink. i highly recommend hiring Vico Windows, they are a terrific company to work with. read more

Not sure who Nikita B is (who wrote bad review).... but it looks like her life surrounds her making 1-star reviews. I, on the other hand, had a FIVE STAR EXPERIENCE having my 50-year old windows and doors replaced. Everything was explained in detail perfectly. You can save 3% if you pay cash. But you can also pay via CC if you want your miles/points. The terms were fine (50% order/Balance after installation). The timeline was spot on (10-12 week lead time), permit opened with city, city inspected, permit closed. All was flawless and they do an amazing job of follow up. I have also recommeded them to the other 44 owners in my condo complex who have not already replaced their windows and doors. I cannot believe how quiet it is inside my condo now. I wish I had called them years ago! THANK YOU VICO. read more

Be aware of hidden fees! They ask you to Pay full amount BEFORE inspection if you pay after you'll be charge 5% more and that is in paper. READ THE CONTRACT. Verbally includes permit in paper never includes permit. They do not offer same quality on their windows so ... careful. I find it very scammy, they are trying to recover money lost in 2020 by taking advantage of people. Not trustworthy at all. I do not recommend this company, you'll need a good lawyer or a bunch of Tylenol for headaches. BE AWARE OF THIS "company" they want easy money by customers not reading carefully the POOR SERVICE they offer. If you want to sleep at night stay away from Vico. read more

I as so happy with their service. Although it took almost two months to get the permit application into the city, overall the service and quality of the impact doors is very very good. The Romanian installers could not have been any better. Clean, mindful and professional and super friendly. I am extremely happy with my experience. read more

They worked extremely quick and during the rain. The guys working on the installation were nice and attentive. Dino was the guy in charge of the process from beginning to end. He came over to check that all things were going well, and that process was as smooth as possible. Vico windows is a small company, but definitely hold their own against the big window distributors. I was very happy with product, price, installation, follow up and even the with their involvement in the inspection with the city. Thank you Vico windows and Dino for your great customer service. read more

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We moved to Broward from Miami three years ago. I know literally next to no one here and definitely no service providers, so I have to research EVERYONE. After I had been looking for a provider in this area for a while, I contacted an ex-neighbor friend who is a contractor and she recommended Vico as the only impact window and door install company she has used for the last 20+ years. I think I contacted probably five to eight equally well established and reputable companies before speaking to my friend and then calling Vico. I received estimates from two or three other companies on what doors they felt were what I wanted based on what I was looking for, one other company was just pushing one manufacturer...interesting. Vico was the most informative, patient, reasonable, detail-oriented company invested in getting me what I want where other companies were pushing me into what they wanted to sell. Everyone I spoke to at Vico, in my opinion, was honest and straightforward. (I've been a court reporter since 1984, so you decide for yourself what my opinion is worth on the subject of honesty.) End result, I went with Vico, called Theresa, set up a time and went in. She walked me around their showroom showing me door styles and what different manufacturers had to offer and style choices trying to narrow down what I was interested in--I could not make up my mind. I was truly NOT an easy customer. Theresa, my contact person at Vico, was courteous, helpful, and professional from start to finish; she helped me every step of the way and answered every question. If she didn't have an answer for me, she knew who did know and got it answered. I researched door companies, hardware companies and high-end lock cylinders. I went through four estimates with different door styles and different manufacturers. Theresa took my indecisiveness like a trooper until we decided. Wendy with Vico kept me updated with the permitting process and it came through sooner than I anticipated. After the permit was approved, Wendy called and told me they had the permit approval and a time slot opened up for tomorrow morning and was I available for the install--I was. The installers arrived on time to do the install, it was quick and painless and SHEER PERFECTION--we could not be happier! The seal is tight, the door is level and plumb and all the things it needs to be. The installers were friendly, great guys and--my personal favorite--perfectionists, my kind of guys! We are at the city inspection phase right now, so the door is right now only primed, but it is absolutely beautiful! I can't wait to finish the house exterior and choose paint colors and paint the house and choose a cool color for the door and have it finished! The installers left everything clean, instructed me how to clean the door and gave tips on how to have it painted/finished and explained reference HVHZ stickers, what stickers not to paint over for insurance purposes and then handed over the permit for the forthcoming inspection and explained that process. The installation process was seemingly effortless on their end, absolutely flawless and completely painless on my end--it was a joy! I've been a homeowner for 30 years, mostly in Dade County, and no project has EVER been so easy and pleasant and well-executed. We will be remodeling our kitchen and master bathroom in 12-18 months which will be a larger job with multiple windows and I WILL be using Vico again. I know my front door replacement was not a new build or a big-money complete home renovation, but it was a big deal to me. And if you've made it this far into reading my review, you'll see that if you make the right customer happy, they will give you all kinds of good press and rave reviews and that customer is me. If you are looking to be treated with respect and if you like quality workmanship, Vico delivers. Many other equally reputable companies I called and/or visited in the immediate Broward area--and I'm sure anyone doing their due diligence in selecting a company in this industry to do any job like this in the area knows to whom I refer -- would not even take my information because I only needed to replace one point of entry. I'm sure they have their reasons and they may even be valid; nevertheless, I will admit that I was annoyed. I have a neighbor here who was looking for three or four windows to be replaced with impact windows who was having the same problem I had getting an estimate on a smaller job and many large companies blew him off because he wasn't a $20,000 job, so let me say this about that. After this experience, I will only use Vico in the future and I will tell EVERYONE I meet who asks me and everyone I know who needs impact windows and doors installed to call Vico. I say to Vico Windows, Inc., again, now in print on social media, I THANK YOU, you have a new client who is very happy and will sing your praises from this day forward. read more

I've never written a review on a business with which I've had as many mixed feelings as with Vico Windows. I decided to replace my old window glass with new hurricane glass. The job estimate was $20,000 plus permit and some other varying fees, so I paid them $20,000 up front. Not a lot of money to some but a considerable amount this hombre pobre. Throughout my dealings the office people were professional, polite and helpful. However, who you really end up dealing with are the installers. It's the actual installers or workers that you end up being at the mercy of. Though they were also pleasant and polite, when crews changed, they became confused, unsure of what the previous crew had done or hadn't done, and when things went wrong, something common and to be expected in any construction work, failed keep me informed or keep their main office advised of the problems. In one classic, they installed a set of sliding windows backwards so that when sliding them they were reversed from what they should have been with the first window in the stack sliding open from outside rather than from the inside. When I noted the mistake and mentioned it to the person who seemed to be the installation crew leader of the day he said "Oh, I was going to mention that and ask you if you cared because they work fine?" LOL! Well of course I cared. It looked stupid, had a half-assed appearance and actually wouldn't work properly and were in no way "just fine." It was to be a two day job, and when, after order, the necessary windows etc. came in, installation work commenced July 20th. Their installation crew showed up then and again on July 21st, but then suddenly, without any word to me, walked off the job leaving a piece of plywood where a window should have been in place. I had no idea why, thought they might show up the next day, maybe the day after that, but they didn't. I went to the main offices to find out why, but didn't get any answer. They were clueless. Later again I went to the main offices, but again didn't find out what the problem was, so on my third visit with the job still incomplete, I ended up having to get nasty about. Finally I was informed that one of the windows was defective, had a bubble in it, and had to be reordered. I was told it would be in on Friday. Then, the following week I finally get a phone call, scheduled a day and time to complete the job. However, on the morning the job was to be completed they phoned and cancelled, advising that they in fact didn't have the replacement glass for the window. So by this time it was very clear that there was zero communication between their office staff and those who actually do the work or the stocking of such items. Then, yet another week later and now about an entire month later, what was have been a two day job finally got scheduled and completed. Though I can't complain of their completed workmanship, I sure as heck can complain about their treatment of me, their delays, and though maybe to some extent excusable, a complete failure to communicate with me on it. Matter of fact it got so bad I had even thought that they may have abandoned the job entirely and had starting seeking others to complete it as I had begun preparing myself for legal action against them. Also, simple little things, like just maybe cleaning the windows before putting the screens in place or removing their greasy handprints from the window panes. Though I know the stickers had to remain in place pending inspection, I'd think they might at least remove their greasy hand prints, the smear of mayonnaise from one of their lunch sandwiches or do something that would at least signal a simple sign of professional neatness. But no, they didn't do any of that. Like I really? When you have new windows replaced, fork out over $20,000 for new windows, is it asking too much not to leave windows without handprints, finger prints, suction cup prints, putty drippings or mayonnaise all over them. Hence, even though I'm ultimately pleased with their completed workmanship, I'm highly disappointed with their total and utter failure to communicate with me, cooperate with me, keep me informed and lack of professional neatness. read more

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If I could give it a lower rating, I would. Claimed I sent required paperwork to their office too late to get CGI rebates. Disagree, plenty of time to process the paperwork. Left our order in the fax inbox for over three weeks. They said sorry, but their mistake cost me almost a month of time overrun on our renovation. Never offered compensation. Nothing. Poor customer service. Contractor said he was waiting for a backordered impact slider door. It took me multiple calls and insisting they check their storage too see if it was there. "Uh, yeah it's here." Very poor customer service. Never informed the contractor about an upgraded lock option for the impact windows, claiming 'they should have known about it.' The window locks as provided could be opened up with a sharp pull on the window. Totally unacceptable. I wouldn't recommend Vico Windows for anything. Shit attitude on the phone, unresponsive to customer requests, multiple paperwork screw ups. STAY AWAY! ps. My contractors no longer use Vico. read more

When planning any upgrade or remodeling job to our homes, it's usually an expense that we struggle to find the resources for,putting it off for a better time. But in the end,we're so pleased with the outcome. So my point is..DO IT All that lost time, is time that you could have been enjoying your new windows( or whatever project). Don't procrastinate. Neat,fast, done. read more

I've been dealing with VICO Windows for over 20 years and I have absolutely no complaints. They've always been forthright in their approach. Unfortunately being a PGT rep means they are at the mercy of PGT Windows, whose quality has gone into the drain over the 5+ years. Fortunately VICO also sells other brands aside from PGT, so if you're looking for a good installer who stands behind their work, give VICO a call. read more

Smooth Sailing! Great company, start to almost finish. Just waiting on inspection. Doors installed on Friday . Will update after inspection. Beautiful. Had inspection before Irma. Passed! I'm so loving these doors. I was Leary about the mini blind in the front door, but it is amazing! And my back door is beyond wonderful. No I do not work for this company! read more

Excellent company.. I had Rocky come out to my home he was very knowledgeable and took his time measuring out and explaining the process.. he was able to point out some serious prbs.. he knows construction.. not sales man.. he did not try to sell me what I don't need.. In this business you can't find that.. go with this company and ask for Rocky! He's your guy.. read more

Great company! Would definitely recommend Vico for new windows and doors, friendly staff, knowledgeable, great price and for sure dependable. Make sure that you ask for Dino who is a great guy read more

I had this company work on an investment property I have. They were professional, prompt and courteous. Their prices were really reasonable too. I will use and recommend this company for any window repairs or replacements. Lynne Hale, Realtor Remax Preferred read more

I could not be more pleased with my experience with Vico. We got all new windows and doors for our house. After getting several quotes, Vico was not only the most recommended by friends, but they were also the best value. Everyone we dealt with was a true professional and completely honest with us. Our order came in weeks before scheduled and were installed within a few days. The installers were great! So professional and so clean! We barely needed to clean up afterward. When we called after installation about a few very minor adjustments, Vico had someone come out quickly and addressed every issue to our satisfaction. I definitely recommend Vico. read more

They don't backup their work. They installed impact doors in our condo and after several attempts to get them to fix their crap work I have given up. read more

Vico Window - Windows Installation Near Me - Oakland Park, Florida

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Vico Windows recently installed all new impact windows and doors on my house as part of a complete renovation project. They were absolutely great! They were patient, cooperative, price competitive, provided great customer service and did everything they said they would do with positive attitude. Of all the contractors I used during my project (and there were multiple), they were the best! Thank you!! read more

Currently in process of getting windows and doors through them. Just horrible. They just want you to poor more money in and use the excuse that the walls are too thin. I have another contractor with PGT windows and doors come by and he said that the walls are not thin. Whenever I have called Rod, he seems to forget who I'm and it's like talking to an elderly person who forgets occasionally. I do not recommend hiring this company. read more

Had some fogging issues between insulated glass in 5 yr old impact sliders called Vico and emailed photos, without hesitation they ordered me new replacement door panels...PGT has lifetime warranty and Vico honors that warranty as the installer. Today was the day of my install. My installers, Allan and Kyle arrived promptly at 10am as told. They did a clean, professional replacement, cleaned up all debris and cleaned all glass. They were very polite and courteous. I would double down on recommending Vico to anyone..have had nothing but good experience...very pleased that they were recommended to me by a family friend who demands quality. Quality product and service is exactly what you get with Vico window, inc. read more

From beginning to end, a great experience. The salesman was professional, the support staff were very helpful and the techs were great. I had shopped around and Vico had the best price. Measurements were precise. Installers got there early and worked all day. They had all the necessary tools and equipment with them. I had windows and sliders put in. The two installers worked well as a team, wasted no time. All the permitting and coordination with the Condo management was handled without a problem. The Building Inspector just left my house and all was up to code. Again, very satisfied with the job. Thanks read more