Fast and good. My shoes are like new again! Hard to find, at the lower level of a mall, but worth…read moretaking your shoes to.

I recently brought two pairs of shoes to Pete for repairs on August 12. This was not my first time…read moreusing his services, and I have always been completely satisfied with the quality of his work. Unfortunately, this experience raised a serious customer service concern. When I dropped off my shoes, I specifically asked how long the repairs would take. Both the gentleman working at the front desk and Pete told me they would be ready in one week. After eight days, I called because I was leaving town and needed the shoes for my trip. I was then told that the standard turnaround time was actually one and a half to two weeks. Had I been quoted that timeframe when I dropped them off, I would not have left the shoes because I knew I needed them before my trip. When I returned to town, I stopped by the store to pick them up. The gentleman at the front desk immediately asked whether I was the person who had called. When I confirmed that I was, he responded, "Well, your shoes were ready last week." His tone was unnecessary and dismissive. I explained that the shoes were supposed to be ready by Wednesday, based on the timeframe I was originally given, and that I had been out of town since Thursday. There are several cobblers who repair high-end and designer shoes. I have continued choosing Pete, not because he is the least expensive, but because he consistently does excellent work. I am happy with the repairs to both pairs of shoes, but the quality of the customer service at the front desk does not reflect the quality of Pete's craftsmanship. I have referred several friends to Pete for repairs to their designer shoes and bags because I trusted both his work and the service I had previously received. Unfortunately, based solely on this interaction with the front-desk employee, I am now apprehensive about returning and will likely need to look elsewhere for future repairs. That is genuinely disappointing after years of being a satisfied customer.

See the before and after pictures…read more In our modern, high-disposable age, places like Golden Shoe Repair are quickly disappearing. It's a shame, as true craftsmanship and quality still matter. I was disappointed when the shoe repair spot at Langston Boulevard and George Mason closed a few years ago, so I'm incredibly happy that Golden Shoe is still around and going strong. I recently brought in a few pair of older Clarks. They are my favorite comfortable work dress shoes, but they had reached a point where they weren't quite right for business anymore. However, they still had plenty of life left in them. I took them to Golden Shoe for a full shine and restoration, and the results are fantastic. They look great now for a weekend or an evening out paired with blue jeans. This wasn't my first visit, either. Previously, I brought in my Doc Martens that I've owned since the 1990s. They handled that restoration perfectly as well. What to expect: * Service: Fantastic quality and a very fair price for the level of work. * Pro Tip: This is a cash-only shop, so make sure to stop by the ATM before you head over.

Quick and easy drop off + pick up! Extremely well priced for the services requested. I would highly…read morerecommend this place to anyone! I saw someone say they take cash only but I was able to use card.

Excellent cobbler/shoe repair service! Great workmanship + attention to detail, and fair prices…read more Leon repaired some detailed stitching on my wife's suede shoes and he did a complete heel + sole replacement (plus a fresh shine) for two of my leather dress shoes. I couldn't be happier! The quality of work was top-notch and he finished the job when he said he would. I highly recommend using Leon!

Short story: Leon's communication is abysmal, and the quality of work is even worse. I dropped my…read moreshoes off on 10/9 for a repair and didn't get them back until 11/8. I took a pair of boots on 10/9 to Leon that needed repair after my dog got to them. He came highly recommended from a trusted friend. He required payment up front, which usually I won't do as a first-time customer, but made an exception since he seemed like a good guy and my friend had excellent work done here. He promised an estimate within a few days. I waited a week before getting in touch by text, and got a very hostile response. We later talked on the phone and apparently he thought I was trying to scam him because his information has been "hacked", even though we'd already communicated in the same text thread. We cleared the air and he apologized for the misunderstanding. He got me an estimate 5 days later (for those keeping track it's now 10/21), and I went to the store immediately to pay. He took my money and promised they'd be done by the end of the month. He's just one guy, after all! Can't fault him for taking his time, especially if the work is good. I got in touch on 10/31 and he said he needed another week. I got in touch a week later and he says he's still not done, but says I can come by the store at 8pm that night to pick up. This doesn't work with my schedule, which is fine. That's on me. So today, 11/8, rolls around and I ask about when I can pick up. He texts to "come by 3pm", which means "come before 3pm". A typo, i realize in retrospect, and so when I showed up at 1:30 expecting him to be there I was surprised that the shop as closed. I called and was met with a stream of profanity about how he had told me to come AT 3pm. We bickered for a bit, I'm frustrated, and so I come at 3 to find him just starting the work on my boots. The resulting work is really bad. The patch leather is cut poorly and messily, the thread isn't properly sewn in, and there is glue all around the perimeter of the patch on the boots themselves. A cherry on top: when I was trying to leave the store, which is quite cluttered and small, I tripped over some detritus, and he laughed at me and then texted me "up yours" as I was getting to my car.

Raul took shoes that I'd gotten resoled at a local mall about a year ago, and he transformed them…read more The previous shop did shoddy, pricey work. The quality of materials Raul used, on the other hand, appears at this stage to have been superior. Time will tell, but he seems to have done a much better job.

Shoes not ready when promised . Got my money back today I so mad . Really needed those shoes for…read morebusiness trips today. So mad.

The first time I went to Barr Cleaners was because another dry cleaner damaged my dress and I…read morewanted to see if Barr could fix it. Not only was the woman behind the counter so friendly and polite, she was helpful. A few days later, she showed me the dress, and it looked fixed. When I arrived home to try it on, I could tell she did wonders. While the price I paid in the end was not the one she initially quoted, I was ok with paying slightly more as it involved fixing the hem and pleats of the bottom half of a dress as well as potentially adjusting the side seams where the pockets were. Additionally, she did caveat that she might not be able to fix the dress so I appreciated her upfront-ness. And so for the last two months, I have trekked to Farragut Square, greeting the folks behind the front desk and walking into the quaint space that is Barr Cleaners where the woman greets me by name and asks when I need my items. She is always flexible and can turn the items around within a day or two, if it's not a lot. Most of the times, I tell her she can take her time, and even still, it's only a couple of days, and I'm ok with that. The most recent dress I brought in clearly showed wear, and when I asked if she could take care of it, she smiled and said in her cute way, "No problem." Prices are a little pricey, but the service is worth it in my opinion.

July 9, 2026 I hate leaving bad reviews so much that I…read moreactually go back and delete them at later dates to not jeopardize anyone's livelihood or reputation, but this one will, hopefully, be immortalized. The first thing you need to know is that this establishment does not have a standardized list of services or prices anywhere online or in their shop. I first went to them on June 22 to have five dresses dry cleaned (quoted $79.45), one blazer dry cleaned and shortened (quoted $52.95), and one dress' zipper repaired as well as have it dry cleaned (quoted $52.99 or $29.99 depending on if the existing zipper was salvageable or needed to be replaced). The prices seemed a bit steep to me, so I told the woman at the desk, Eden, that I would shop around for a cleaner and maybe return. I decided that paying for convenience was worth it and returned on July 8 due to Barr's close proximity to my workplace. This time, I dropped off two dresses for dry cleaning/stain removal (paid $29.98), one dress to just have the zipper repaired (paid $28), and two blazers to just have shortened (paid $50 each). When I got to work, I realized that I was paying almost the exact same amount to simply have a blazer altered that I was quoted for an alteration AND dry cleaning a couple of weeks ago. I called to inquire about this and was given the runaround. A man who I suppose is the manager initially said that he did not know why the pricing was what it was then told me that it was perhaps due to some promotion going on. I asked how much the promotion was to result in the pricing nearly being equivalent, and he said 10% which still doesn't make sense. I told him so, then, presumably due to being tired of speaking with me, he told me that I could come pick up my items and receive a refund which worked perfectly fine with me. While picking up my items, Eden told me that the refund had to be processed through an accountant and that the man I spoke to before was not in at the moment to discuss things further. After getting in contact with him, he told me that the refund had been initiated and to text them my email address to receive proof of this via email. As of the afternoon of July 9, I have still not received an actual refund, confirmation of a refund, or any specific timeline for the processing of my refund. I called Barr this morning after they ignored my texts and got an AI assistant for the first time since trying to resolve this matter, so it seems I'll just be disputing these charges with my bank. These business practices are egregious, and I can only imagine how many others have been charged on a whim but did not realize and thus could not rectify matters. I cannot recommend Barr Cleaners any less. UPDATE (July 10, 2026): Barr Cleaners said they issued a refund this morning and requested my email to send me a refund receipt. I will update this review a final time when I receive the receipt. UPDATE (July 10, 2026): I received confirmation of a refund via email this afternoon. I'm glad to have this matter finally resolved, but my original rating still stands.

I came in looking to get two simple grommets done on a leather bag after being quoted $45 by…read moreanother place in Alexandria. The staff at kiko's took my bag and offered to do it for $16 and it was done by the end of the day. I respect that they were willing to do it for a reasonable price, and on top of that they were professional and polite. Come here first if you're looking to get any leather work done before you overpay somewhere else. I will be back!

Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and…read morereasonably. The only place I will take my shoes.

5/5 Pros: 1) Support…read morelocal U St businesses that have been here since before "the new U." 2) FRIENDLY. FRIENDLY. FRIENDLY. Everybody turns and says hello and asks how you are. 3) Prices are reasonable. 4) Work is done well. Although I have only had heels fixed, not a shine or anything else. If you need your shoes asap, I would make that very clear to them. For my shoe pick-up, it's been 50/50 on getting a call. There was an incident, not long after my first visit, that sealed my loyalty. And I attribute it to their being friendly and just plain good people. THanks for being a gem in the neighborhood!

Did a great job fixing up shoes I needed at a very good price. I appreciated the txt alert when…read morethey were ready! I will be going back here for any future shoe fixing!

Returned to Bedo's today with another problem - this one much easier than rebuilding a 5' leather…read morejaguar (which he did BEAUTIFULLY for me in the past). Steve does beautiful work, even on the small jobs, and he is such a nice person! Five stars and so nice to see him again!

I honestly feel very disappointed with the work done on my belt. As you can see from the pictures,…read morethis is how my belt looks after the "reconditioning" service. Really? I paid $60 and waited approximately one week, only to receive my belt back looking almost exactly the same as when I dropped it off. When I brought the belt to the shop, I specifically explained that I wanted the **color of the leather to be evened out** and the leather properly reconditioned. The man assured me that he understood what I wanted and that he would take care of it. However, when I picked it up, the color was still uneven, and I could barely see any difference in the condition or appearance of the leather. This is not an ordinary $100 belt. It is a collectible belt worth more than $1,000, which is exactly why I was willing to pay $60 for professional restoration and trusted your shop with it. When I picked it up, I was told that the belt might not look different but they had applied a water repellent spray. I paid for the belt to be reconditioned and improved in appearance, not simply sprayed with water repellent. I can purchase a similar spray for around $10 at Walmart and apply it myself at home. I feel that I did not receive the service I paid for. If the shop could not even out the leather color or achieve the result I requested, I believe I should have been told that before the work was performed. I am very disappointed and honestly feel like I was scammed out of $60. I expected professional workmanship. Edited Note: I will not bring the belt back to the shop or waste another week waiting for additional work. Quite honestly, this workmanship is a shame and extremely disappointing and to whoever responded to my review, if you come back to read this, please tell me what you think--how does it look to you? When you said you tried to do your best.. Ps. The scratches on leather was not there when I dropped it off but appears after work done.

This is the most professional, efficient place for BOTH cleaning and shoe repair…read more The shoe repair expert is from Spain, a Zapatero, so you know he knows the craft. Lena and family take pride in their work. They are organized and efficient, and They DELIVER:) They clean for lawyers in the most prestigious firms nearby, so you know they have to be good;)

I have used this dry cleaner a number of times and there hasn't been a stain they haven't been able…read moreto remove. They used to be my regular dry cleaner when I worked nearby. While I have changed jobs, they are still where I go when my regular place just can't get the job done. Just today they were able to get old tomato sauce stains off of a white suit jacket I hadn't worn in years. I don't think they're absurdly pricey, given their location and skill, but I guess that's going to depend on the person.

I enjoy a professional shoe shine. I am persuaded it is good for the leather. It gives you a more…read moreprofessional look. There also is the friendly banter that is integral to the experience. I have patronized this stand at Union Station. I've probably been here a dozen times or more over the years. They do excellent work. I have not been disappointed. In particular, they do the edge dressing. You will feel like a million bucks. The fellows I've chatted with are friendly. They like their jobs. That is important. They deserve the business. If only there were more places such as this, but they are disappearing.

What's that they say--"Seek and ye shall find?" Yeah, I don't know why it took a month for me to…read morefind Union Station Shoe Shine. I've been searching shoe shiners *verbatim* on Yelp and Google basically since I moved to DC in April, and this one never came up. The places that did, require you to leave your shoes for up to a week just to do a 15 or 20 minute job. Literally no one had a basic sit-and-wait operation; one place, a mobile service, ultimately took three days to answer an email, which ended up being too late. I randomly came across Union Station Shoe Shine one morning and immediately gave them a call. The reviews were stellar and the voice on the phone checked out, so I made the mad dash up the Red Line over there. Union Station Shoe Shine is a textbook shoe shiner's that you've assuredly walked past if you frequent Union Station. For some reason, it still never dawned on me. I was born and raised in New Orleans, where neighborhood shiners were a dime a dozen, and then I had a shiner in Houston that I'd drive 40 miles across town to visit. But I really didn't want to wait a week just to have my shoes shined, and this is where I learned the difference between the two types of shops. First of all, the two gentlemen--one of them named Ty--are personable as all get out. I sat in the "throne," basically, with my feet rested in the platform, completely stunned at the work being done while they answered all of my questions (they offer cleaning services, and you can also simply drop off your shoes, where they'll give you an estimate of a turnaround--usually about 15 minutes). During the conversation, my shiner explained why I was having trouble: dedicated *shiners* have closed down due to decreased demand, and all that are left are full-service repair shops who, naturally, take longer to do the same work. Facing a sea of travelers, I sat and watched him craft a mirror shine the likes of which I've never seen. I was left with this glazing white reflection of the skylight that retailers have to *Photoshop* in order to sell their shoes. Only midway through, my mind was made up that I'd be bringing my entire fleet back here, especially at $15 for such classic work. A dress shoe fanatic, I sent photos to all of my friends in the DMV area. All of that to say: if you're in DC and need a common-sense shoe shine, just go to Union Station Shoe Shine, smack in the middle of the train hall. They're efficient, super friendly and will take DAMN good care of you.