I had three pairs of shoes that needed to be repaired and Divine Shine was able to repair them all seamlessly! I WILL BE DOING BUSINESS WITH DIVINE SHINE IN THE FUTURE! Quaint location, reasonable prices, and timely turnaround (7 days for all three and it's his busy season). I think the owner is an invaluable resource in this area! The only concern I have is the attitude of the employees in the store -- they seemed a bit irritated when I dropped off my shoes, but everyone was warm and hospitable when I picked up my shoes. Not to mention, the owner called me to update me on the shoes progress during the week and suggested another service to me to make my shoes better.
1) The soles of my So Kate Louboutins needed to be guarded (the leather is so thin and I wear them so often that the soles were significantly worn) and at first I was nervous to get them done because I was concerned about losing the original feel and look of the shoe with the formation of a platform BUT I was so PLEASANTLY surprised to find that the sore guard was done so thinly and precisely that the shoe hasn't changed aesthetically! The owner knew exactly what he was talking about when he recommended that particular sole guard to me and the job was executed so well. He told me to get the sole guard because I'd want to preserve the original leather soles and he was right. I've preserved the shoes and didn't have to compromise on the look or feel. The heel tips were also replaced with custom made heel tips which were tapered to provide stability. I didn't even know that's what the shoes needed but they look great and are sturdier than those that were provided when I purchased the shoes from Neiman this summer. Additionally, the tips of the shoes were redone at his suggestion to provide a good surface to the sole guard and to enhance the longevity of the shoes. I really appreciated the suggestion and I'm beyond pleased with the service to these shoes.
2) I have had these great Aldo leather booties (gift from my best friend) since fall 2010 and the rubber heel tips were worn and coming out of the bottom of the heel! I wasn't sure how they could be fixed, but they were. DS replaced them so I'll be able to wear them for at least another 4 years. The one thing I noticed is that they were replaced and secured with "tiny staples" which the shoes didn't have previously. Not a bid deal, just something I noticed and something I think customers should be aware of: in order to fix some heels, DS needed to change how the tips were originally attached to the heel. The replaced tips seem sturdy and can't be seen when I walk so in the end I'm 100% satisfied.
3) I have a pair of nude Aldo platform heels that I'd scuffed and ripped pretty badly walking around DC. The stems had got caught in grates on the street a few times so from the back things were pretty unsightly. I'd only had them for about 2 years so I knew I needed to fix them. I thought that he would have to cut off the material that had peeled away but he was able to secure it back into place! Now looking at the back, I'm not so embarrassed anymore. DS also opted to clean these shoes for me free of charge! The shoes look new, the heel stems are no longer messed up or an eyesore, and I can't wait to wear them again.
Thank you for your service DIVINE SHINE!!! read more