I really can't say enough good things about this business. Unfortunately, I've had to use their…read moreservices twice, and both experiences were trouble-free. The work done on the damaged cars was flawless. Also, I was so impressed with the 'freebie', i.e. the INTERIORS of the cars were beautifully cleaned. I have and will highly recommend them.

Angel was very courteous and kept me informed of the repair throughout the entire process. The…read morerepairs were done five days before the estimated completion date. All of the repairs looked very good.

Had some repair work done here. ABQ Collision did a great job…read more Repair cost was reasonable, and Leroy did his best to make sure that all of my questions were answered and concerns addressed. During the repair, ABQ Collision forgot to re-affix the under-tray, which came lose, and replaced the entire thing at the cost of the part. Some areas for improvement: 1. ABQ Collision did not promptly let me know that my replacement headlamp had arrived and I could bring my car in. I found out the part was there when I called to check since I hadn't heard anything for a while. 2. ABQ Collision was reluctant to admit that the under-tray issue was their fault, and did charge me around $60 for the part. I would have expected that to be written off since that was their mistake and the cost was relatively small. Still, I'd gladly come back.

I'm so happy with the service at ABQ Collision! I recently paid off my car and with that comes…read morerepairs and updates I wouldn't otherwise do. My passenger side headlamp was out. I know the dealership could do it but why go there when there are other (closer) options in town. I found ABQ Collision on another search site. I called and made an appointment for a lightbulb replacement and headlamp restoration. It was seamless and the service took less than 24 hours. The price was very reasonable! When I picked up my car I was so pleased with how clear the headlamps came out. It was just like when I drove my car off the sales lot for the first time. Leroy does quality work and will answer all your questions. He was exceptional and I will go to him for any future auto body needs. Thanks again.

I left my vehicle to get repaired here. It was repaired quickly and the service was good. Front…read moredesk at the body shop was great. I ran into an issue picking up my vehicle because one of the service center people gave me the wrong hours and I was in a severe time crunch but Estevan went above and beyond and took my vehicle to a separate area that accommodated the hours I needed to pick it up during the next day. If not for his help, I would've had to pay out of pocket for a rental car and I would've been without my vehicle for a weekend that I really needed it for. THANK YOU ESTEVAN

They damaged our car and refused to acknowledge it even though there are photos proving same. And…read moretheir customer service is null. We purchased a 2017 Suburu in excellent condition early in January, only to have it back-ended two weeks later. It took several months for Progressive, the insurance company for the other driver, to set up an appointment to get our car fixed. We were thrilled when Progressive indicated Quality Collision was one of its preferred vendors. You were also our preferred vendor when we took the time to get our own three repair quotes. On our first visit to your shop,m we were greeted by Thomas Dilorenzo; he was respectful and professional. Thomas also helped us when we picked up the car on April 7. At the drop-off on March 31, we were told the job was estimated at five days. Once we discussed the job with Progressive and your shop a week later, we were told it could take ten more days. We called a week later and were told it would be ready by the end of that week, late on Friday afternoon or at the latest the next Monday. We called again the following Monday, and the car wasn't ready; I asked to talk with a manager and began talking with Edwin. He proved to be a valuable source of information and communicated with us frequently with updates and the reasons for delays. One of the things he mentioned several times was the importance of the quality check before the car left the lot. There were several issues ensuring the car was ready.  We finally picked up the car on Friday, April 7. When I say Edwin did a tremendous job building a relationship, I mean it. We were impressed with him and his commitment to customer service despite the number of issues he ran into with the car (none of them due to your shop). So impressed that we were going to bring the car back in and pay to have QC redo our hood (damaged by sitting under a sappy tree). I was already writing your stunning reviews in my head for Yelp and Google. And then came Ron. When we picked up the car on a Friday, it looked great, except for one issue. The front windshield was cracked all the way through. It was not cracked when we took it into QC. When my husband asked about it before driving off, Thomas took photos and reviewed the original photos. He determined that there didn't appear to be a crack when we brought the car in. He said he would check with Ron the following Monday to see if it could be sent to accounting. Thomas also mentioned QC had this issue recently on another car. Unfortunately, we received a phone call from one of your younger staff the following Monday, telling us Ron denied the claim to replace the windshield. I'm not sure why Ron didn't contact us. I called Edwin and requested he intervene; he tried, with no result. After we got the car home, we also realized that fasteners are missing on the rear-left wheel well, creating a rattle in that corner, and it may also be coming from the rear bumper liner on the right side. This is after having our car in quality check for days. When I contacted QC again to ask for your email addresses, I was told that the person would have to get Ron's permission to give me your emails. I explained I wasn't asking for personal information, just your business emails. I was told again the person couldn't do that without Ron knowing first. As you can imagine, between being told the claim was being denied (and essentially accusing us of trying to defraud you), all those weeks of hard work from Edwin building a long-term relationship with us were dashed to pieces in a few short minutes. Ron couldn't even call us and tell us his decision; he had a younger staff member do it. Yikes. Cowardly move.

I'm very happy with the price and service I received from ASAP Glass. There were many customers…read morethere when I arrived. They did a great job on my car and even fixed the rear view mirror that had been jarred loose a week earlier. I would recommend their services to anyone needing their car windshield replaced.

I had a very disappointing experience with L and L Auto Sales in Las Cruces. Shortly after…read morepurchasing my vehicle, I began experiencing serious mechanical issues, including overheating and overall reliability concerns within just a few weeks. I took the vehicle back to have the issue inspected, and I was told that everything was fine. However, within hours of leaving, the same problem occurred again. This raised significant concerns about the thoroughness and accuracy of the inspection, as well as the overall quality of the vehicles being sold. This situation has been both frustrating and costly, especially given the expectation that a vehicle purchased from a dealership should meet basic standards of safety and dependability. I strongly encourage potential buyers to have any vehicle independently inspected and to proceed with caution. Based on my experience, I would not recommend this dealership.

I have had my diesel worked on here several times. Always had very good results repairs were always…read moresolid. Very fair pricing and quality work. You can trust these guys !

I was in a rush to resolve the window issue from afar while I was out of town, so I went with the…read morefirst business who answered my inquiry call. Sure, the service was efficient as suggested, but their business model is crooked and misleading. On the phone they said their diagnostic fee was $65, and if it was a simple issue with the power window slipping out of it's assembly, the fix would be quick and would apply against the diagnostic fee and cost nothing more. But if it's a regulator issue, she said, it would take longer. This language was rehearsed and deliberate and implied diagnostic fees applied toward repairs... Until they gave me a regulator diagnosis, with a repair cost of $315, and retained the diagnostic fee in top of that. Over $400 to fix my basic power window issue is lame enough, but crafting their misleading language to cover up an objectively money-grabbing business practice puts them on a par with the legendary charlatans of Brake Mastery. I will never go back here, nor recommend them to anyone else. Absolutely shameful.

Easy to deal with. Kind. Prompt. Same day appointment. I was on time to my appointment and they had…read moremy windshield replaced and safety systems recalibrated in 38 minutes.

They are GREAT!!! The staff and the repair guys are terrific. They were able to get me right in for…read morea chip....and also had to replace a windshield another time....highly recommended

This body shop is always taken care of my Volvo when an accident occurs. They're diligent and they…read morecommunicate well. The work is solid and I know if I have an issue they'll be delighted to fix it.

BEWARE. We just found out the quarter panel that was supposed to be replace under insurance was…read moreindeed not. AND it was billed as so. Our car is currently in the shop in another city for issues duke had done 5 years ago. We've had bondo ( of bondo like) fall off and rust appearing. The paint he used is also peeling. Don't let them work on you car. Seriously a Rip off to the insurance company and you.

I went here for body work after being rear ended on interstate in hit and run. There was a wait for…read morethe initial estimate of a couple weeks, but they did a great job. Very professional. I was pleased with color match work with a silvery color I was told is hard to match.

$2100 for my car to look like new again, and well worth it. I can't tell you what they did, but I…read morecan tell you they did it well, quickly, and with professionalism.