I have always had this theory that the internet reviews are only done by people that have a negative or bad experience. When, I first looked for a company to do a complete tree removal, I went to the phone book and called about 15 different companies, figuring I would only get about 6 call backs, and out of those six only three might show up for an estimate. Anyway I had about 12 companies call back and 10 come out to give an estimate. Even though there were 10 there was one that always stood out. Not because of price or amount, but because of professionalism. It was Bill at A Cut Above Tree Service out of Blackwood, NJ. I called his business on a Sunday and he answered the phone with a personable and warming tone. I asked if he would be able to come out and give an estimate and to set up a day and time. He showed exactly on the date and time for the estimate. While speaking to him on the estimate day, I just got a sense from him that he was very knowledgeable and enjoyed the work he did. He told me he was the one that would be up climbing the tree. When I asked him about insurance coverage he said he had insurance and provided me with the documents to back it up. This gave me a real sense of comfort. In my opinion a business owner that is out there doing the hard work really cares about his business. He was the first estimate of the 10 I got, and company after company did not make me feel as comfortable as he did. Before calling him I went online to try and find some reviews about his work and company and there was very limited information or reviews. I was a little wary but when, I called to let him know I was going to go with his services he answered the phone. We set a date, which later would be canceled due to bad weather, however he called the night before and confirmed he would not be there that day due to the weather. This helped me that I did not have to take a day off of work. When he called to cancel we rescheduled for a date later in the week and I asked him what time he would be coming out he said he likes to start early so probably 7:30. Well the new day came with bright sun and so did Bill with his trucks from A Cut Above Tree Service at 7:32. His team did some work quickly around the yard so they would have good access to the tree and then away Bill went. This is the best part, he was climbing up the tree and I turned to my wife and said geez he is like Spider Man. He breezes through the tree taking down limbs and branches with an expert ease. My wife called me at 2:30 and said Bill is done. I was shocked and thought there is no way he is done that fast and done the right way. To my surprise though when I got home from work and went out to inspect the area, it was spotless no branches no mess, it like the tree was never there. His crew even swept off the wood shavings from my in ground pool cover. In all this was a great experience from start to finish and I would definitely recommend and suggest to anyone to call Bill and his crew at A Cut Above Tree Service for a truly professional company and person. So, back to my original theory that people that have positive things to say do not really post reviews online, because if they did Bill and A Cut Above Tree Service would have too many positive reviews to read. By the way this is my first online review ever written.
Bill, thanks for a superb job done and your professionalism. The whole family is looking forward to longer sun filled pool time this summer.
Sincerely,
Ryan and Sharon read more