This place does, in fact, deserve every star that is has... and then some! And from me this is…read moresaying something, since I have had almost nothing but bad experience with auto body shops and car dealerships. I dropped off my 2004 Toyota Prius this morning to have the front bumper replaced (after an incident in which a mack truck clipped the front corner of my parked car in January) and expected to pick up my car this evening with a new bumper. Pretty minimal expectations, honestly. But they managed to go above and beyond! They did a fantastic job on my bumper, cleaned my headlights (something that has been on my to-do list for years now, so that is a huge life saver), did an excellent interior/exterior clean, and even left a little goodie bag in the car. Let us also go back to the part where the did all of this in a day! When was the last time you had car work done in 1 day?! As an added bonus, the people there are an absolute delight to work with! My husband and I are absolutely tickled by this experience and will absolutely be using and recommending Salem Auto Body for any and all future car needs!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

This company came highly recommended to us on Instagram, and we definitely see why! We've done…read morethree cruises with them now and always have a great time. Their Halloween cruise was a good date night, complete with ghost stories, tarot readings, and spooky decorations. There's a bar on board and some light snacks like burgers and chowder to keep you nice and warm. We also loved the fall foliage cruise. The views of the bright autumn leaves were absolutely stunning. The crew is incredibly friendly and chatty, sharing great stories that make the experience even better. They also give you a passport to stamp so that you can earn points to get discounts on future cruises which is cool if you live nearby or visit often.

Is there a rating higher than 5? We went of the sunset ride…read moreand could not have been happier. At check-in a wonderful young lady welcomed us and explained the whole trip. The boat had a full bar and there were hot dogs and hamburgers grilled to taste on board. We were with a wonderful group of people, was smooth and scenes were beautiful. Would take this ride again in a heartbeat.

Rajmond is very professional, courteous and timely. His vehicle is clean and new. I would highly…read morerecommend for all your black car services. We always enjoy his conversations, he is very knowledgeable.

Tonight I had the pleasure of taking a ride around Cape Ann with Violet from the Sweet Shots Tour…read more It was truly a pleasure! I learned a lot, got to see hidden gems I didn't know existed in my own backyard and have some incredible photos to add to my portfolio. If you haven't gone out with Violet or Corey in the Jeep you really need to schedule it! We had so much fun just the two of us, it was like hanging out with an old friend! Loved it! Thank you so much, Violet! Can't wait to go again... in a week haha!

Privat Driver Services out of Marblehead, MA is excellent! The transportation is affordably…read more priced, you can use your car or thiers and the service is extremely professional and always on time. Thank you for helping to make my travel stress free. When I book with Private Driver Services, I know things will go well.

We had a small group of ladies for the cruise...amazing, knowledgeable, helpful staff.. made the…read morecruise beyond enjoyable... Thank you

If you are looking for a loud, rowdy "Booze Cruise" then this is definitely for you…read more When I purchased tickets the website clearly advertised a relaxing, scenic boat cruise with bird watching and some narration of the history of the area. Perfect for my elderly family members birthday. Imagine my surprise when a large group of intoxicated people showed up and ruined the entire experience for everyone on board. They continued to drink throughout the tour making it even more intolerable. At one point two of the drunk men stumbled over to where I was sitting for a "better view." They got so close that I was pinned against the boat and one of their friends had to intervene. The captain however, did not intervene. I observed him being tipped by this group which gave him incentive to turn a blind eye to their behavior. I wanted to address all of this at the time but did not want to make a scene in front of my family. Furthermore, I would've had to complain to the captain right in front of the drunk people which would leave me open to retaliation. I did reach out to the company the next day via email and outlined everything that took place. I received an email back a few days later from the captain denying that anything happened. No apology, no compensation of any kind. He had total disregard for the safety of everyone else on board who had their experience ruined. One last note to put things in perspective. I work at a night club. I deal with intoxicated people all the time and have a high tolerance. This behavior was unacceptable and unreasonable, especially since all of their advertising leads you to believe this will be a peaceful experience.

Where to begin…read more Short Version: Not dependable if you have a timely event (Show up late) Awful customer service once they have your money (Excuses after excuses and passes blame to the company that they subcontracted) Drivers showing up not knowing where they are supposed to go or how to get there (passengers giving turn by turn directions) Resulted in a delayed wedding Long Version: We hired McGinn to shuttle for our wedding. I booked over a year in advance seeing as every vendor wedding related seems to book up fast. They didn't require a deposit or anything and didn't want money until just before the event. Everything leading up seemed to go very smoothly. The day of the event, and leading up to, I asked for the drivers contact information. Being that I would be occupied for the day, I wanted to get this to someone in the event something went wrong. Whether he forgot, didn't have it, or was just plan sloppy, I didn't get that until half hour before the busses were supposed to arrive and by that point I was occupied with other wedding things. So the fun begins. The agreement was the busses (2 total) were leaving the hotel to drive to the venue at 4:15. No later. Any guests that were late were to find their own ride. That how we wanted it. Only one bus shows up on time. They have 15 extra guests load the busses only to kick them off because of capacity. Not a huge deal, but you would think you might count. The 2nd bus shows up 30 minutes late. I had people calling me while I was doing pictures, etc because they weren't sure if we had a ride that we promised. So we had people ordering ubers, driving when they didn't want to drive (they plan on drinking), and other standing around in confusion. Sort of embarrassing. Finally they load the 2nd bus and the bus driver has no idea where he is going. Not only lacking directions, he literally didn't know what the venue was. Passengers had to put directions into their phone and guide him. I called Jim at McGinns, my point of contact, and he decided to pass the whole thing off on traffic for being late. Guy, you run a transportation company. Its a Friday in Boston. You think you would give yourself enough time and not be shocked by some traffic. Keep in mind this was a pick up in Danvers, so not running around the streets of Boylston and normally a 25 min drive for them). The bus should have given themselves enough time to get there at 3:45 considering it also takes time to load passengers if you are leaving at 4:15. At worse the traffic doubles the time it would have taken them to get there and they still arrive at 4:15. Everyone else was on time except the bus so I'm not sure how much traffic there really was. He then wanted to pass the blame off to the company he subcontracted to. Jim, 1) not my problem we booked 1 year and advance and then you were subcontracting. 2) we sent you the money, not whoever you hired. Responsibility stays with you. Business 101. I didn't want to ask for much in return, just something for them to admit some guilt and realize they made a mistake. A couple hundred bucks wasn't going to change our lives or theirs, but I wanted to make them admit their mistakes. Anytime Jim said he would call me back, he wouldn't. He said he would have the owner call, he didn't. I can't tell if its the mistakes they made or how they handled it that were worse. STAY AWAY

My child's middle school contracted P&B for a school trip from Beverly, MA to Charlton, MA. Upon…read morereturn, while waiting for my child, I witnessed the driver yanking out bags and throwing them, at least 10 feet away from the bus, into a pile. Bags were all over the place. He just yanked them out with a pole that had a hook on the end, picked them up and threw them. My daughter's brand new digital camera was smashed because of the driver's negligence. She didn't even get to take photos during her trip because of how the bags were thrown. She told me that the driver smashed it when they arrived on the first day of the trip. She's very upset over this, as am I, because she was not able to take photos during her week long trip. The $100 camera could be replaced, my child having photos of her and her friends on a once in a lifetime trip can not be replaced.

Captain Dan took us out for a half day fishing trip. He did an awesome job. And I don't say that…read morejust because we caught fish but because he made the whole experience special, like we were family! First, the three of us in the trip were seniors and one had mobility difficulties that made getting in and out of the boat dufficult.. Capt. Dan found solutions and make accommodations that made it easy as possible. Thank you! Once in the boat, Capt.Dan quickly adapted to what we wanted to do. He clearly loves fishing and being on the water. He knows the area around Gloucester, near shore and out a ways so he could quickly adapt to sea conditions and ensure our best chances for catching fish. He let us set our level of involvement, whether just sitting back as he trolled, with rods in the holders, or holding the rod and actively fishing. He used both live bait (mackerel that we actually fished for) and trolling lures. On this trip we caught a couple of the biggest fish I've ever caught! A 32 inch bluefish that really put the word sport into sport fishing! And a 42 inch striper that easily weighed 30 pounds. Both were caught near shore in protected areas with minimal chop (one of our party surprisingly got seasick..a first for her and to which he adapted immediately). We even cast a couple of lines as we tied up at the dock and he cleaned our fish. We almost caught another striper! Like I said Captain Dan went above and beyond for our party, ensuring we had a great day on the water. He made us feel like family! I highly recommend this charter!