I've been riding with sunshine taxi for a few years now and Shane is the best he has me laughing all the way wherever he drives me he's a really nice person and always helps me load and unload my groceries his taxi is always clean and he's always so happy i love his conversations and he's always been so kind too me..10 stars for shane...Thanks read more

I've used Sunshine Taxi for about three years now. While all of the drivers are nice, I'd like to give a shout out to Shane. I find him extremely intelligent and is a great conversationalist. He has such interesting stories and is full of tidbits of information on any subject. He is always happy. His driving skills are impeccable and is always on time. His taxi is spotless! He gives his full attention to the customer. Every time he drops me off somewhere, I smile and feel so good for hours and hours because my experience with him is so rewarding and fun! Thank you, Shane, for being you! read more

Driver Jaime is awesome....clean car reasonable prices and quick too....call 9785015014 and get a time call or service quick.. read more

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I have spoken with Jaime many times to arrange rides and she has been nothing short of amazeballs. She is always courteous on the phone and very accommodating. I would recommend Jaime to everyone that needs a reliable taxi service!! read more

called 3 days before I needed a cab, gave time for pickup & a return pickup! No problem took my phone #! I waited 20 mins. I called I was not down on the schedule, they could not pick me up, no one available! I missed my companys party @ a Salem Hotel! Not happy @ all! I'm a senior citizen, have problems driving @ nite. It was a woman who took my info! Probably on her phone texting, every company needs an employer like that! She deserves a raise, Out the Door! read more

I was running late due to Uber and I called sunshine taxi . A great driver got me there quick to work her name was Jaime. The price was cheaper and I appreciated her friendly manner. Jaime was very polite and funny even singing in the taxi. It was nice to see someone in 2024 really love their job. We had a good talk and I told my coworkers to call sunshine too. 9785015014. By the way her taxi was awesome. Very clean smelled fresh you can tell Jaime doesn't smoke and just an overall kind person. Thank you Sunshine taxi. read more

Recently I moved to Peabody and,as I don't drive, I needed transportation for medical appointments and to stores. My social worker contacted Sunshine Taxi for me. I have to say that if there is a higher rating than FIVE STARS, Sunshine Taxi would get that rating! The Dispatcher is courteous and efficient, the cars are clean, the drivers are friendly , and they speak fluent ENGLISH! A rarity, it seems here. Although I like all of the drivers, my favorite driver is Shane. He always drives up in a shiny yellow taxi and his positive attitude matches his sunny taxi! I wish I could tip each driver with cash but not able to. So, please know that I pray for all of you each day and am very grateful for each of you! Best, Lin Beach read more

I really wanted to support a local taxi company over Lyft/Uber and I booked a ride to the airport with them even though it was a little more expensive. I called 2 days in advance to reserve and the morning of the flight (I scheduled for 6:30am) they never showed up. At 6:32 I started calling them - they had 2 numbers listed. One rang and rang and went to an answering machine. The other - it would ring once and then hang up. After 10-15 minutes of trying to get through / seeing if the car would arrive, I had to call a Lyft. The Lyft showed up at 7am and of course there was MUCH more traffic getting into Boston. I barely made my flight. I'm really disappointed. read more

Called yesterday for a pick up today at 5am. They said they called cancelling the pick up. Never got message or missed call. Now late for flight. Don't use them. read more

I am a loyal supporter of taxi services who do their best to compete in a competitive marketplace. For the past 10 years I have been using Sunshine Taxi to get to the airport with pretty good success. However, despite calling more than 24 hours ahead to schedule a taxi to the airport, I called 5 minutes before they were to arrive only to find out that the dispatcher, Kate, was unsure of our address. Although she guessed correctly, she admitted to the fact that she had not written it down. After confirming that the driver would still be coming, Kate explained that he should only be about 5 minutes late. When driver was over 10 minutes late, I tried calling Kate back 12 times with no answer. She was clearly avoiding my calls! At that point, there was no time left to order a new taxi or an Uber/Lyft so we had to take our own car (and pay exorbitant fees to park at the airport). Just as we were pulling out of the driveway, the driver, who was very nice and completely unaware that he was even late, arrived. Upon arriving at the airport, I called Kate back only to get ignored again (no answer) until I called from my mother's phone. Once she finally picked up, all I got was a half-apology and excuses as to why she couldn't address my concerns because she had other calls to answer. Not at all impressed... not the way to remedy the situation for an already frustrated customer. Will not be using Sunshine Taxi again. Looks like they do not reward loyalty. I will say that the drivers have always been very nice and respectful. It's the dispatchers I have issue with. read more

I think Jaime is a great driver. Friendly and a sweetheart. Call sunshine taxi. She plays the ukulele and is very nice and will have a good conversation with her. She has been at sunshine for years and loves her job. Call Sunshine taxi for your needs. Better than lyft and Uber read more

Terrible company all and all. I took a very short ride from sylvan st grill in danvers to motel 6 in danvers. The dispatch told me ten minutes. I called back after 30 minutes to see if they forgot about me. The male dispatcher said the "the cab will get there when it gets there" and hung up. Just as i was dialing a different taxi company: sunshine taxi finally pulled up. So i take the taxi and when we get to motel 6 which is 1.5miles down 114. He told me i owe him 16$ and i said 16!! I asumed it would be 5-8$ as its only a 2 minute ride. So i said "16 woah are you serious" as i handed him at 20 dollar bill. And he said "now its 18 for complaining" handing me 2 dollars. After a bit of arguing i gave up. I then called the dispatch where i was once again hung up on. WOW WHAT A TERRIBLE EXPERIENCE read more

I have to tell you that this is a taxi company that will go places. Being the new kid in town, the service is better than the competition, who said they were on the way and around the corner. A real bad No Show! When I called Sunshine, they told me when they would be there and it was on time. The drive, Buttercup, was courteous and you can tell he knows his business. I highly recommend if you need a taxi in the Peabody or general North Shore, you should call this company! read more

I called at 8:30 pm and there was no answer for over 45 minutes. I called more than 20 times FINALLY the dispatch answered and said "guy what is it?" I paused couldn't believe he said that how fucking ignorant. I need a cab he says yeah obviously. Really man? Why is this dude answering phones for customers? I have great drivers all day and nights too but the dispatch people at this company FUCKING SUCK! The drivers make this company awesome to take. Recommend them but dispatch needs to be fired. Day shift gurl didn't answer for over 30 minutes on Wednesday so at night l called and that jerk don't answer over 45 minutes just to answer and he hangs up on me. Not smart business sense. read more

I use this company daily, they are professional, on time and courteous. They have new dispatchers! I would highly recommend them!

My family recently visited the Peabody/ Salem area and used Sunshine taxi. The driver was a cool guy named Shane, he was very friendly and knowledgeable about the area and made recommendations on restaurants that were excellent. We used the taxi and requested him for everything we did, made us feel like we had our own personal driver. Excellent service. read more

I have used these guys probably 8 times either from the Airport or to the airport or just around Peabody and Salem. They do a good job. I call them let them know what my flight is and when. It works well. read more

The taxi drivers who work for this company are great drivers and they are very nice. But the guy who answers the telephone when you call to request a taxi is hostile, rude and mean. The guy who answers the telephone for this company should not be doing any type of telephone work with the general public. The guy who answers the telephone has a bad attitude!! read more

The dispatcher is very very rude, he has no personality. He talked to me like I was an idiot. There are NEVER EVER ENOUGH cabs on the road. The time you wait is ABSOLUTELY RIDICULOUS and finally when you do get a cab the driver is rude and pppppppppdrives extremely fast and has no peaarsonality. The ONLY SEMI GOOD THING IS how much they charge you, and its only semi good because they charge you by the mileage. I am not happy one bit! read more

I was a loyal customer up untill yesterday..I would take this cab everyday for 22$ ea way until they just started say random prices each day even tho it's the same drive everyday 3.6 mile for 22$ is a little much each day same time each day I was ok with it but then it would be 22$ then 32$ then 24$ then 42$ then you tell me won't be then for an hr and don't show up well thank you for not showing up I lost my job you dicks...fuck this place I rather take an unknown gypsy cab then call them back read more

After reading some of the reviews mentioning the rude dispatcher and late pick ups I was a little hesitant to call for a price quote. When I was looking about for a taxi/ shuttle service from Salem to Logan airport during the Xmas season. I Read several more reviews and checked out at least three other price quotes from other companies. I am really glad I when with sunshine taxi services and that the company had gotten someone that has good people skills answering the phone. I had a 5:45 am flight out of Boston and needed to be pickup a 3-3:30m at the latest. The other services I checked with wanted $85-$115 for a lift to the airport that early and one of them wouldn't even agree to pick me up any earlier then 4am. Seriously!!it's common knowledge especial during the holiday season you should get to the airport at least two hours early. The sunshine driver showed up a few minutes early, was friendly/ short mild conversation enough the whole ride to the airport; which is fine I'm not that talkative after so little sleep and at that hour any way. The ride was $40 and a give him a good tip. read more

I called on March 15th for a pick at 3:30 to the airport. I also booked them to pick us up. They had our flight info. They were 30 minutes late picking us up going into the airport, and 30 minutes late picking us up from the airport. After waiting 15 minutes, I called and was told the driver was just getting the ticket to get into the airport and would be to us in 1 minute. That 1 minute turned into 15 more minutes. Our luggage barely fit in the trunk of the car because there were tires in there. Needless to say we will not be using them again. read more

Sunshine is the best!!!! Very reasonable fairs and the friendliest and courteous drivers if you are ever in the area please USE this taxi service!!!! They are awesome! read more

Very friendly driver, cheaper than Uber, and picked me up early to get me to the airport.

$ 16.00 for a 1 mile trip from CVS Lowell St in Peabody to Hardcover Restaurant on RT 1 in Danvers. Are you kidding me? I guess this is why Uber exists. I used to feel bad for the cab companies because of Uber. Not anymore for 16 bucks a mile. read more

Best taxi company in the area bar none. The cars are clean, they give accurate wait times (none of that "we'll be there in 10 minutes" when it's actually going to take 30 nonsense) and the drivers are friendly and courteous. read more

I was undecided on one or two but I gave two for the cleanliness of the car. The driver I had was John. He continued to check his cell phone the entire trip which made me uncomfortable . He was unprofessional and discussed how much he dislikes his job while on the phone with someone.The meter wasn't on and once I reached my location I was told it was 55 dollars for the ride to the airport . Which was very odd since I was picked up from the airport and given a ride a week prior and only paid 30 through a different company. read more

Great service. Salem to Logan only $40 but had to give a good tip because the driver was right on time, very friendly. Couldn't ask for more. read more

So l was going to work in Boston and had taken a different taxi company out of Peabody for a while not impressed but saw a sunshine drivers sitting at the Dunkin donuts so l called....wow they sent me Jaime as a driver and l gotta say she was so nice a very much helpful as l am not from Massachusetts in general and transfered here for work in Boston....she greeted me kindly and had a funny sort of conversation....she was professional and l sat in the front and was comfortable. She had a very clean taxi and prices were very reasonable. Uber and Lyft out here are so overpriced it's crazy but Sunshine taxi was great. Jaime came few minutes early and l like when someone actually loves the job they do. This driver was very awesome and l called often and to get around the city too....there is a very ignorant dispatcher guy that answers during the week and when l requested for Jaime to drive me he told me to go to the other company... I couldn't believe it. The drivers are fine the the dispatchers are not ...l really like sunshine and want them to succeed....good prices can them at 978-501-5014 read more

I would give this cab service a zero but since I can't I will just give it a one. Terrible cab service..I usually get a cab from the mall to Salem for 10 dollars..the drive had no Idea where he was going..the GPS took him all around..he charge me 12 instead of 18 which isn't that bad but I will never take this cab service again...never ever read more

I'd like to recommend sunshine taxi cab for anybody living in the north shore I had a pleasant and positive experience with these folks. So when you need a taxi why don't you give them a call and I believe you will find a taxi cab company you will like and decide you will become a loyal customer just like me. read more

Called at 3:24 am, for a ride from Salem, Ma. to Burlington, Ma. Very professional and a great price !!!

First, they did show up on time, in fact, 15 minutes earlier than was supposed to. The reason I decided to take away 3 stars is because the taxi was missing a window and in its place was a trashbag-like thing ducktaped to the frame of where the window was supposed to be. Also, the check engine light was on. I did not feel as though we were going to make it to the airport safely or on time. However, we did, and I did tip the nice driver. read more

Just used last week for taxi services to and from the airport. Looking for reasonably priced no frill ride to airport they were great. Confirm your return pick up before you fly home as their could have been a mixup because night driver Steve was unaware of pick up. Both drivers, Michael on the way there and Steve on way back were both great and speak very highly of the owners of company , was a good experience , thanks sunshine taxi read more

They kept me waiting for an hour after telling me it would be a half hour. Then they called and told me because of traffic, they wouldn't be able to make it at all. It's not even rush hour!! Now I'm going to be even later for work!!! I will never call again...thanks a lot Sunshine Taxi!!! read more