I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Chicago Sewer and Drain Professionals responded immediately to my inquiry and worked with my…read moreschedule to get technicians onsite within hours. They were friendly, knowledgeable, professional and helpful in dealing with my noisy and unique sump pump situation. After diagnosing the issue and unsticking the pump they discussed what had occurred without trying to push for additional work and replacement. Their professional approach and honesty to the plumbing trade will make them my first call in the future when i need plumbing services.

Contacted First Chicago Plumbing due to an issue with the seal, and potential water leaks due to it…read morenot being replaced for a number of years. Communication with First Chicago, as well as updates the day of were great - they let me know when they were coming, and showed up pretty close to that time window, which is all you can ask for! Alek and Chris came out to address the issue, and showed us what was going on, as well as why it happened. They were great to talk with, as well as educate us a bit on plumbing, as this is an area both my wife and I are not experts in at all. The fix was prompt, and I feel very relieved and overly satisifed by the job they did, and how quickly they did it. I can't speak too much to value, not knowing too much about the cost of these projects. However, I can say that I was charged the amount that I was initially quoted, which is always appreciated. To me, the amount I paid for the work they did, as well as peace of mind that any potential leaks are addressed, was acceptable. I will absolutely recommend First Chicago Plumbing to my neighbors and friends if they have any issues with plumbing. Thank you Team! A+

Paid 1600 for jetting maintence on our kitchen line not 3 weeks later kitchen floor drains backed…read moreup .. called for emergency service left many messages no call back no response . I got A &P grease Trappers Inc they came out on a Sunday explained what a half ass job First Chicago Plumbing did . They jetted the inside and the main line and cleaned out the triple basin for 1300 . Beware i am guessing First Chicago has new crew new ownership from when i used them last year . Using them costed me a busy Sunday lost sales and still no response any questions call Wishbone restaurant

We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

Used them in 2015 to fix something for our tub. Wrote a check for the service. A week later, our…read morechecking account info was stolen. How do I know it was them? We had written exactly one check from that account - to Your "Helpful" Plumber. For what it's worth, their work was shoddy as well. A few months later we had another plumber in to do another project. He ended up tearing out everything they had done and replaced it for us at cost because he felt bad that a fellow plumber had done such a shitty job.

DO NOT USE THIS COMPANY! My downstairs neighbor was seeing…read moresome leaks in his ceiling that we thought might be coming from somewhere in our apartment. So I called Your Helpful Plumber to have someone come out for an inspection. On the phone, they were very helpful and friendly. They said they'd be able to get someone out the next day and that we wouldn't be charged for the inspection, only for any work that came after the inspection. The next day, the plumber came by to take a look, and he concluded that the leak was a result of recent heavy rains getting in through cracks in the exterior brick wall, not a plumbing issue. So I thought, great, we're all set then. BUT, then he charged me $250 for the inspection despite having told me that the inspection would be free. Now, 2 weeks later, our neighbor is still seeing leaks despite there having been no rain at all recently. So I tried to contact the company to have them send someone back out. But, every time I call, it goes straight to voicemail. I have left messages and sent several texts (I believe the number listed is the owner's cell, as he had texted me previously about scheduling the first appt) but have not heard anything from them. I texted the actual plumber who had come out for the inspection as well, and he said that they'd be happy to come back out for a second look at no charge, but that I'd have to contact the owner for scheduling. Now after 3 days of trying to contact them, our hardwood floors outside of the bathroom are buckling very severely, so I am pretty certain there is some kind of leaky pipe under there that needs to be addressed immediately, but I have still not been able to get a hold of them. I ended up having to schedule a different plumber, and now I'm on the line for an additional $150 after this company basically robbed me of $250 for not doing any actual work and then disappearing. Do yourself a favor and find a different plumber, these guys are super shady.

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

These guys are the best, 5 stars all day - like other people have mentioned: professional,…read moreefficient, and thorough. We have used them for building issues a few times now, and they have been fantastic to work with. Ask for Christian, he's the man.

J Sewer was incredible to work with during a very stressful project. We took ownership of a 100…read moreyear old house, which came with 100 year old pipes. We had to have our lawn dug up, old pipe removed along with clean outs and fully replaced. They even relocated our plants to save them (I was not expecting that!). Marcelo and his team were so calm, kind and professional. He worked hard to find the true problem and not do unnecessary projects if we didn't have to. I would request to work with Marcelo again and have already recommended J Sewer to my neighbors.

Good quality work. The guy who did the estimate and work, Basi, was very knowledgeable.read more

day 1.. 1/16/2017 Had a toilet/ bath tub water…read moreback up. Clog in the sewer line underneath the house . Guys came by and cleared out sewer line lightning fast! Everything works perfectly again! Thanks guys!! Great guys that have personality, manners, happiness, efficient, fast, stay cool & are intelligent ! DIANE WLOCHOWSKI 2/5/2017...still no formal company email receipt as promised ..... its been so long.. not expecting it anymore.... day 5...1/20/2017 on day one (1/16/17), I was told that I would get formal email receipt for to $500 payment on the work done. It's day 5... still no emailed receipt. I even sent 2 text reminders and one email reminder to 312plumbing@gmail.com. I did get a short informal written one with a 4 year gaurantee. I hope thats good enough if something happens...

Had a great experience with 312 Plumbing! I had an issue where my tenant reported a leaky toilet…read more After describing the situation, an appointment was immediately booked and received service right away! I was able to pay remotely since I was in a different city at the time - super convenient. Highly recommended!

They repaired a water heater for me that many others were saying simply needed to be replaced…read more Really appreciated them digging in and diagnosing a very easy solution rather than easily just suggesting a complete replacement. Saved me thousands of dollars and because of their honesty I would absolutely use them again.

Contacted Chicago plumbing to fix a leak before leaving on vacation. Scheduled appt and they no…read moreshowed...and then never responded to follow up attempts. Such a waste of time. Don't bother