Great service, Claudia is lovely and goes above and beyond. This was my first time here and I enjoyed the one on one experience that is offered here. I would definitely recommend her services to anyone looking for a great experience also makes for a great gift! read more

A Class Act Nail Spa - Manicure - Nail Salons Near Me - Chicago, Illinois

Claudia canceled my appointment without notifying me before or after the action was taken. I reached out to HER to find out why the action was taken and realized there was a misunderstanding and requested my original appointment time be restored. She refused and from there became extremely rude and unprofessional. I wasn't upset with the confusion, but her words and actions were not only unacceptable, they were also uncalled for. Regrettably, Claudia and her establishment are far from "A Class Act." I don't recommend her business based on her customer service alone...trust me, you deserve better. read more

Overall had a great experience here. Used a Groupon which gave me a spa mani pedi for $25! Pros: 1. Years of experience and training that is evident in her work. She was confident and thorough. She will tell you the truth about what colors look good on you which I find helpful. I almost feel asleep during the paraffin wrap it was so relaxing. 2. Very hygenic. Everything is properly sanitized and I could see her cleaning while I sat there an extra few minutes giving my nails a chance to completely dry. 3. Pleasant while still professional and service oriented which is great to see. Cons: 1. It may be a little tricky for some people to find given that it's in the Phoenix group below street level, but I go to the independent artist there for both my hair and my eyebrows so was convenient for me. I walked over but this area in general doesn't have great parking options. 2. her normal prices are in the higher side but given her level of expertise, I can see why. She also gives out gift certificate that allow you to book up to two services online at groupon prices so I will be back! Thanks for the beautiful nails, Claudia! :) read more

A Class Act Nail Spa - My nails--I forgot which but it was one of the Essie ones - Nail Salons Near Me - Chicago, Illinois

I arrived for my appointment that I received a confirmed confirmation for only to be told that I would not be able to receive services. Evidently there is a disconnect with the Groupon instructions for making an appointment and the business actually receiving the information. I was very disturbed with the encounter I had on March 2, 2018 after traveling for almost 2 hours to come to the spa on a Groupon gift that was given to me. I forfeited my appointment with my regular technician, to come to A Class Act Nail Spa. But no worries, that will not happen again and I'm glad I was able to get an exchange from Groupon. I would at least expect to receive a courtesy call prior to the appointment to let me know "There was a problem" as it was put to me when I arrived. So evidently they knew it was a problem before I even arrived. That's not the way I am accustomed to doing business. If I could give zero stars I would. read more

Claudia was lovely and my nails look and feel great. It honestly depends on what you are looking for - if you want a large nail salon feeling (and frills like no-chip, designs, etc.), this is not the place for you. If you want a 1:1 old school mani/pedi experience with a personal touch and thoughtful conversation, this will be a very nice experience. Don't run in with demands and commands here because that will not end well for you. But give respect and, I promise you'll be taken care of very well! read more

The spa is intimate and personal in a beautiful location. Claudia does EXCELLENT work. One of the most professional mani/pedis I have ever had. I have natural nails and delicate fingers and Claudia was attentive to the specific needs of my nails. I especially appreciate that she did not use scissors on my cuticles or a razor on my feet. Claudia knows what she's doing - unlike the workers in the mass produced nail houses you find on every corner. If you want a PROFESSIONAL manicure or pedicure I highly recommend that you run don't walk to A Class Act Nail Spa Since it truly lived up to its name. However if you really don't care about quality service, then go elsewhere. read more

Visited for a manicure and pedicure today. Claudia listened and delivered on my length and shape preferences. Removed months worth of rough dry surface without going to extremes-didn't leave any sore spots or red edges. Careful but quick with the polish. Very good company, fun to talk with. I recommend. read more

I wanted to love this place but it just didn't quite live up to my expectations. Luckily I only paid the Groupon price. When selecting a polish DONT shake the bottles!! Huge no no apparently but she is willing to show you any color you are interested in. I didn't have a problem with her no shaking rule but she could've asked me to stop shaking the bottles vs snatching the bottle out of my hand. Pedicure: - Minus one star because I felt like Claudia did clean my cuticles well enough and she didn't scrub my feet. This is the first time ever that I've gone to a salon and my feet weren't scrubbed. It's honestly the only reason why I get a pedicure to begin with. HUGE DISAPPOINTMENT! - Parafin treatment was nice and relaxing. She made sure the wax wasn't scalding hot before placing your feet in it which is nice. Manicure: - Just about the same problem here. She really didn't pay attention to my cuticles and she didn't polish my nails very well. The polish work is actually quite sad. Most people would use acetone and a brush to clean up the polish but Claudia didn't. The 90 minute session could've easily been trimmed down to fit within an hour. While the parafin treatment was doing its thing (10-15 mins) she could've started on my nails. 30 mins of the 90 is basically sitting around waiting (either for the parafin treatment to work or for your nails to dry). Overall the experience was nice, but there are other places that are cheaper and do a much better job. Sadly I won't be back. read more

A Class Act Nail Spa - My not so great newly painted nails - Nail Salons Near Me - Chicago, Illinois

First time here w/a Groupon but I would have paid full price and more! Claudia was such a sweetheart. She was professional, engaging, pleasant and funny! Additionally, my mani & pedi are awesome. Great color selection and products. I will definitely be back! read more

Had a terrible experience here. I had an evening work function so I scheduled a mani/pedi. First the selection of polishes was tiny - and she told me I couldn't open them. I thought that was strange and was disappointed with the selection but no biggie. Then...she refused to take off my no-chip. She said it took too long and that wasn't a service she offered. How long does it take to soak my nails in acetone while I'm getting a pedicure?! So I left and had to scramble to find another place to go to before dinner. If you want to be disappointed and treated poorly, then go here. Otherwise go to some of the other great places nearby like Fantasy Nails. read more

I had a wonderful morning getting my Mani pedi with Claudia. Claudia was very friendly and easy to talk to. She even gave me a few tips on how to improve doing my own pedicures at home! I loved having a tiny suite to myself it definitely added to the overall great experience I had. I will be returning - for sure! read more

I got a great deal with this place! Groupon had a 75 min mani and pedi combo for just $32, which is already a steal, and I used a promo code to knock off another $10 so I only paid $22!! The service quality was great despite of using a Groupon, so I made sure to tip Claudia well =) At first I had a little trouble finding it, since it's in a basement where the door said "Phenix Salons" and at first I was like "Wrong place, keep walking!" but eventually found the place... I was a little surprised that it's a tiny suite with only one salon chair, but quickly loved how cozy it was! The owner / technician lady Claudia is very affable and has been in the business for 15 years, so she definitely knew what she was doing! She was very sweet and we talked about things ranging from the American education system to traveling to Eastern Europe... Her work is also impeccable. She goes through each of my fingers again and again to make sure the color is all even and perfect! Claudia is also a classy lady with great taste, so her salon albeit small is very clean, tidy, and stocked with top notch products. I especially love how they have a convenient online booking system that shows you exactly which days / times they have availability, and you simply click on the time slot that you want! Highly recommend!! read more

I bought a Groupon for 1 Mani-Pedi for $25 and it was soooo worth it! I booked my appointment a few weeks out from when I wanted to get in and about a week before my appointment I had to change the time twice. Claudia and Eugene were super flexible and helped me change it when I couldn't figure out how to do it online. I arrived at the address and it took me a few minutes to figure out where I needed to go, but as long as you take the elevator down to the LL you will find it with no problem. When I got to the Suite, Claudia had the pedi station already set up for me and was ready to go. During my appointment Claudia was very engaging and fun to talk to; which is refreshing since usually no one talks to me at mani-pedi appointments. I would definitely recommend A Class Act Nail Spa to my friends and family! read more

Great place- very professional (which is not necessarily what you expect when you buy a Groupon)! Claudia really knows what she's doing and prides herself in giving her customers high-quality service. I will definitely be coming back for more! Also, it's INSIDE the Phoenix Salon suites. When you get to 100 E Walton, go down the steps, enter the Phoenix Salon suites door, make a left at the fork, and "A Class Act Nail Spa" is just a few doors down! read more

What Claudia did not know is that I was scared to have a pedicure. She is kind and a great technician. Yay, I can wear sandals this summer. Loved our conversation. We connected. I will be back. She gave me some tips and suggestions. I started with a Groupon. She was worth the visit. I loved the privacy and the individualized attention. Saundra read more

Usually have a good experience with places listed on Groupon; however, this was horrific despite the "good reviews" others posted. Both my appointment and my friend's appointment after mine were terrible. Services listed were not completed- specifically the scrub. Used a very basic and cheap file on the feet- it was not adequate to, at the very least, make them soft or rid them of any callouses nor dry skin. Furthermore, when I pointed this out, she said it was illegal in Illinois to use tools and kept demanding me to say which places do use them so she could report them. (She kept insisting for me to look it up, and I did- it is not illegal.) Even though a great amount of expertise is advertised, it seems she does not actually have any. The tools were cheap, nails were not cut properly, and the polish chipped right away. Felt as if we had done the mani/pedi at home. Additionally, she was very passive aggressive through both appointments. Save your money for someone with better tools and attitude. read more

A Class Act Nail Spa - Very dry and already chipped. So amateur. - Nail Salons Near Me - Chicago, Illinois

This place was a little confusing to find at first but once I found it, it's amazing. Claudia is the best at what she does. My mom and I had back to back appointments. My mom is 58 and had never had a mani-pedi. Claudia took it slow with her and talked her through the whole thing. Slowly but surely, my mom loosened up and relaxed. I haven't seen her this happy with her feet in such a long time. I mean were both extremely happy with the outcome but it was really important for my mom to have a good time and we both did. Claudia and my mom talked the whole time, and we were there for 3 hours. It was like they were girlfriends for a long time, it was amazing! I cannot say enough good things about her. She knows what she's doing and she not only makes your hands and feet look good, but she makes them feel absolutely wonderful too! Go see her. You need her in your life if you want beautiful hands and feet. read more

I came here because I was looking for a Groupon for a new nail place, as I'm new to the city and haven't found "mine" yet. The deal is phenomenal and the service definitely makes me want to go back. Claudia greeted me at the entrance of the spa and took me into the room. The paraffin treatment on my feet and hands was amazing. Great selection of season-appropriate polishes. Such a nice woman to speak to for the hour and a half I was there. So glad I came across this deal and will definitely tell all my friends to check her out. read more

I love Claudia! Found her through Groupon and she is absolutely lovely!!! I felt so relaxed, it was never forced conversation (sometimes it feels awkward with other nail technicians I've had), but the environment that Claudia has set up is SUPER relaxing and nice. The best part of the mani pedi was the paraffin treatment -- my hands / feet haven't looked so moisturized and felt so soft in god knows how long. It's a quality spa treatment, and getting it done with the rest of your nails and toe treatment is such a treat! Make sure you book in advance, she fills up fast and has a lot of clients! Love Claudia and the overall mani-pedi-paraffin combo..it is unique and I can't wait to come back!! read more

Claudia is a nice lady, however, my mani-pedi was disappointing just like the reviews. The scrub was for five minutes, my mani chipped within an hour and she didn't even get polish on my entire nail. read more

I was pleasantly surprised by this Groupon purchase. The salon is a located on the Lower level of the building. Claudia keeps this cute space very clean and organized. (Most importantly, it doesn't smell like nail polish at all.) She is also professional and knows what she's doing very well. One special thing to point out is that Claudia is the only one works there and you will be the only customer receiving manicure/pedicure in the salon at any time. It made the experience very personal and meditating. Would recommend if you like a relaxing mani/pedi at a quieter place. read more

I am so happy I bought a Groupon and discovered this place. It was 90 minutes of pure relaxation. Claudia is such a classy and nice woman. She not only did a fabulous job with my nails, she also took every effort to make sure I was relaxed and comfortable the entire time. My favorite part was when she soaked my hands and feet in the hot lavender wax - it was like having all the stress just melt away. In addition, my hands and feet are still soft and smooth the next day. Her space is cozy, clean, and tastefully decorated. She has a very calming demeanor, so expect to have a great experience when you are there. A few practical points: * Claudia only takes one customer at a time, so don't expect to go with your friends. * You can book very easily online, but it's probably easier to book on a computer than on the phone. I can imagine that you should plan on booking at least a week in advance. I was lucky to snap up the very last appointment slot that week. * If you get there early, you should knock on the door because there is likely a customer still there. There are a few seats outside her room where you can wait. read more

Best manicure and pedicure I've ever had! Completely relaxing!!! Professional service-someone who takes their time, has a gentle approach, cleanly atmosphere. An all around amazon experience! Best groupon I've ever purchased! Thank you Claudia! read more

A Class Act Nail Spa - Claudia helped matched a color to my hands/feet. Most places don't take the time to do that! - Nail Salons Near Me - Chicago, Illinois

This was a lovely experience. Her space is in a cute little mall area that was lively. Claudia was so kind and very meticulous with my fingers and toes and I loved that she also didn't cut my cuticles! So many salons cut cuticles and they aren't supposed to whatsoever. Cuticles are not meant to be cut, only pushed back. The chocolate treats were also a nice touch. Thanks for the great appointment-hope to see you again soon! read more

Claudia is amazing! I came to her with a groupon and have been going back ever since. She really takes her time to give you the best experience possible. I recommend her to anyone! Yes- the pheonix suites can be hard to find, it's on a lower level so when you're at 100 E Walton just look for stairs going down and you'll see the glass door for the building. After you've been there once it's super easy to find. read more

Due to a family emergency, I was forced to cancel my appointment about 6 hours prior. I rescheduled my appointment for a few weeks out. Then I received a text asking that I be sure to cancel within 48 hours if I needed to reschedule again. Fine. Totally understandable. The next day, I got notification that my appointment had been canceled by A Class Act. I went online to rebook and found that the appointment time I had requested was actually open again. So I sent a text asking why my appointment had been cancelled and reset my appointment for the same time/date. I then received a call from the manager of Class Act telling me that I had caused them to lose business and that if I wanted to reset my appointment I would have to pay a fee. He was very rude over the phone, raising his voice and telling me that he didn't care what I had to say. Look - I understand the frustration a cancellation can cause. And had they mentioned this "fee" in the original text they sent after my cancellation instead of cancelling my reset appointment and waiting for me to ask why, maybe I'd be a bit more understanding. But instead, the route taken was unprofessional and rude. I will never send my business here. read more

Found Claudia's studio thanks to a Groupon gift I received. Claudia did a very high quality job - a lot of attention to detail! I didn't have to monitor her work. I usually need to instruct a manicurist around filing and polishing - she's a total professional. And Claudia has a lot of personality and grit. We had some great conversation! read more

My past experiences with this business has been nothing but good. But today......I had to cancel an appointment with this business at the last minute to train a client. I know how frustrating it can be when things like that happen, and I called the owner to let her know. I got the nastiest reaction. No matter how frustrating I get by some things that happen with my clients, I always treat them with respect. She's good at what she does, I'll admit. But her attitude isn't all that great when it comes to how she responds to some things. read more

I have to say this was a pretty bad experience. The entire time Claudia told me how terrible my nails looked (like I wasn't aware). I did not say thank you in between the manicure and pedicure and she said "by the way, you are welcome for the pedicure." Uh...okay. She didn't cut my cuticles which I thought was very strange. If it's not her practice that's fine, but she should at least offer it. My nails were not the same shape whatsoever. There is NO DRYING STATION. She sat me in the hallway where I was supposed to sit for 15 minutes. I stayed for 20 because I was worried about the drying and they seemed okay. The nails have bubbles and I am so dissatisfied with this service. read more

I have been coming to Claudia for about 6 months and cannot imagine going back to a regular salon. The environment is peaceful and calming. The service is spectacular- my nails are PERFECT each time. Most importantly, it is obvious that Claudia cares for her clients. Her and I have had wonderful conversation and she remembers what we talk about, making sure to ask how a vacation or job interview went. This is the kind of service you will ALWAYS get from her. I give her my highest recommendation and truly look forward to my next appointment. read more

Claudia is kind and very professional. She helped me put my shoes and coat on to keep my nails nice. I enjoyed the foot scrub and Claudia gave me tips on how to keep my nails and cuticles soft and addressed any concerns I had. She is easy to converse with and made me feel comfortable from the second I walked in. read more

claudia is the real deal. she knows her nails. confusing little place to find...until you find it. located at the lower level of the walton condos down the steps in "pheonix Salon suites" wonder how many times the door man has told all us ladies that. thanks door guy. i got a groupon and had a good experience. claudia was easy to talk to and I enjoyed my first time paraffin treatment. I also liked how it felt like i was entering into a spa oasis just for me. she has peanut m&m's. easy booking online and confirmation. see you in six weeks claudia! tip to my fellow yelpers : make sure you tip off the original price of her services! read more

Still trying to shake this one. Thought I hit the jackpot on a groupon deal after reading her reviews on the site. I bought the '70 minute' mani/pedi and was sorely disappointed. Cynthia (?), self employed could have knocked this down to 20 minutes. No cuticle cut , no pumice Included with the $23 'deal.' It was a cut and polish with an added soapy water foot bath finesse- if you're looking for any type of foot rub, it was non-existent, least at her 545 appt slot. After a busy day, last thing I needed was this Class Act to tell me how lucky she is to work for herself and how I should go to a dermatologist for how dry my hands and feet were/are and that I should use lotion. No sh**, didn't pay you for a skin consult either. Couldn't have gotten my boots on faster as she insisted On helping so she wouldn't have to fix them if i messed it up. read more

I had purchased a groupon so already I wasn't expecting much. The place is VERY clean and Claudia is very nice however I was extremely dissatisfied with my service - she didnt cut my cuticles and when I asked why she did not, she made up an excuse! How do you do a manicure WITHOUT cutting cuticles?? Also, the quality of the polish was very poor - I had to get them completely re-done the next day at a different salon. read more

Very rude rep! I called to say if be late a from my bus and because of the confusing streets. Once I was totally confused I called again to reschedule. I was on my phone to reschedule and she texted to ask me how long i would be. I told her I was lost she proceeded to give me directions. Once I got there 5 mins later she stood out side to tell me to reschedule and then turned around and yelled I wasted her time. It was totally unprofessional and very rude. AVOID HERE! read more

I would not recommend this nail salon. I bought a deal on living social/groupon, and I spoke to the woman Claudia, who does the manicures and pedicures. She was extremely rude on the phone, and not accommodating at all. It is impossible to get an appointment! You will have to wait several weeks, book online through a link, and it is extremely difficult to get a Saturday. You can't book or confirm through a person. I'm getting my money back, and would not give my business to such a rude salon owner! read more

I purchased a manicure and pedicure through Groupon. I was refused service because I had nail polish. After offering to pay additional, the nail tech admitted not having the ability to remove my gel polish. Beware...not a full service nail salon. Extremely limited and not worth the extra effort. It is a small room with hardly no options for nail polish color. read more

Great personal relaxing experience without the bustle and inconsistency of a nail salon. Claudia is great to talk to and very detail oriented. She is gentle, takes her time, and won't cut all your skin off. A lovely experience! I'll be getting my nails done here from now on :). It was wonderful to meet you Claudia! read more

Claudia gave me a great mani/pedi and was super sweet during the whole thing. 5 stars for sure

Claudia is amazing. She takes her time and is also nice to talk to. Her space is very relaxing and quiet which is a nice change from some other nail salons I have been to. I will for sure be returning to see her for many more mani/pedis read more