People talk a lot about giving 110%, which is really stupid. By definition, 100% is everything a…read moreperson or company has to give. Some have more than others. However, what you get compared to what you hope or expect can be way over or under. Expectations and hopes are limitless. In this case, the service was way more than I expected. In fact I can not imagine anything they could have done better. On top of all that, the price was less than a quote I got from my previous HVAC guy and Local HVAC was able to respond faster on a failed A/C system in 90 degree weather.

I was desperate for someone to come and check out my air conditioner at my business in Sandwich MA…read more After reaching out to like 9 different companies, Matt & Brian immediately replied and arranged to come to look at it the next morning! I was so relieved and Brian came, looked at it, fixed it... I can't say enough about these guys, they are wonderful & professional. Thank you sooooooo much, Owner of Sandwich Antiques Center Gallery LLC

Responded quickly to my request to inspect our AC unit and home HVAC. We have been in our home…read morealmost 3 years and the builder recommended an AC condenser cleaning. Eric was our service tech - incredibly knowledgeable about HVAC. Educated me on how it all works and the system parts involved. Reasonably priced for the time and effort he put into the visit. Feel confident this company knows what it is doing!! He also did not try to sell us anything. He provided reasonable recommendations (replace an incorrect AC grill and consider a service contract) that go the office for an emailed quote. Very happy with this initial interaction!

I'd give them a zero if I could. They put a Bosch combi unit in our house that burns my handicapped…read moredaughter and refused to do anything but to suggest a water tank. Our water goes from hot to cold to hot to cold then stays cold unless we turn on another faucet. They kept saying the unit worked but the unit does not work in our house. The pipes coming out of the unit are 3" and they retro fitted it to our 2" pipes. We believe that's the issue, the flow rate. They put it in our house without figuring out or even knowing if our plumbing would support it. They have reduced the value of our home. There's a lot more to this story. I went back and forth with this terrible company for more than a year. I will most likely open a civil lawsuit against them if and when we can afford to pay for repairs which one plumber said would be $6000. The cost of the install was $14000. I did this for our handicapped daughter so she would have a fairly care free home maintenance future. They don't care. DO not do business with these people!!!!

Bob hardworking and conscientious. I recommend RLF for any HVAC project…read more Was quick to replace our failed unit during the busy summer months.

Bob knows his stuff!!! ; stays with it until it is properly repaired. What more can I sayread more

Markham Scott is responsive and professional. He said he would be at our house at 7:30 am to…read morereplace our oil tank. He was very prompt. His quality of work is excellent. My husband and I are very pleased with the quality and value. We highly recommend Markham Scott.

Markham had come to my house a few times to fix someone else's mistakes. He came on a Saturday and…read moreanother time after his supper. I was taken advantage of and he fixed it all! I'm so grateful to have heat again. He is polite, has the best work ethic. He doesn't rob you blind, He is there in no time at all and has a heart. I am recommending him to family and friends. I can't thank Markham enough. He was heaven sent. I would give Markham 10 stars if it were an option!

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

My experience echos other reviewers: shoddy installation, including leaky connections and…read moreuninsulated copper pipes. My $35,000 HVAC, air conditioner & furnace system in an antique house is 4 years old. The furnace works well, but the air conditioner, HVAC & mini split did not work any better than window fans. Casey techs came on a couple of service calls the first year and determined everything was working properly. Yes, the fans worked, but not the coolant. Their contract stipulated a "Casey HVAC 3-Year installation warranty". Last year they ghosted me for a maintenance appointment, but I was unaware they filed for bankruptcy soon afterwards. Thankfully this year I found someone willing to clean up the mess: The mini split system was low on refrigerant with 6 of 10 connections leaking; bad wiring on indoor units. Copper lines inside the house were not fully insulated. This could have caused water damage during summer if the AC ran properly. The compressor in the Trane XR air conditioner failed, as noted in another review, but is still under the manufacturer's warranty and will cost about 5-6 hours of labor to replace. Casey "helped" submit applications for refunds from MassSave, which were denied 15 times before I got a partial refund from what was quoted. Casey was reluctant to provide me the necessary information to do it myself, which I might have been able to do as I have grant writing experience. I got a dozen MassSave denials for the new energy efficient furnace before I gave up. After three years, I'm looking forward to enjoying a functioning system this summer.

HORRIBLE SERVICE AND UNETHICAL…read more Stole our money after incorrectly installing a system that has not once worked. They have repeatedly ignored my calls, lied about solving the issue, and purposely left us without AC because we've already paid and they don't care anymore. CROOKS Absolute nightmare. Don't hire them.

I would no longer recommend this business. Attention to detail and customer service has been non…read moreexistent since John the owner passed away. They don't return phone calls and don't service their customers because no one ever returns your call. So disappointing. I guarantee John is rolling over in his grave.

I am in the process of having a ductless mini split installed by Silver Lake Air. Technician Jeff…read moreReynolds showed up on time, prepared, efficient, polite and extremely protective of my health. He wore a mask, cleaned what he touched and kept his social distance. It is so refreshing when a company responds in a timely manner and provides a quality product, quality workmanship and knowledgeable friendly associates. I would definitely recommend this company. Geri Cellini Plympton, Ma.