Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!

Yelp was right. These guys are the best start to finish. Responsive, prompt, efficient, had enough…read morebodies on the job, easy to work with. Highly recommend!!!

I have been doing business with Majic and Joe Papasandero virtually since the inception of their…read morebusiness. Over the years they have installed seven Jujitsu units and have maintained them with either bi-annual or annual visits. Recently one outside unit (which is connected to two inside cooling units) failed and to sort out the problem master technician Chris was dispatched. To summarize a long and painful story Chris has, over the last three weeks visited our house nine times all the while being in constant communication with the suppliers of the unit. There were many delays and disappointments all to be laid at the feet of the suppliers of the unit. The interface between me, Chris, Joe and the distributors was masterfully handled by Debbie who never took her foot off the gas. It was made clear to me that their aim was restoration of the system to normal function and that no charges would be levied for the services until and unless full restoration and function were restored. Well, with divine oversight, that occurred today and the system, after intensive negotiations with the suppliers a eureka moment was reached. Hallelujah!! Many smiling faces in the town of Mattapoisett. My deepest thank you to Joe, Chris, Debbie and all the other team members from Majic Air whose applied themselves to a definitive and equitable solution. With Joe at the helm the clear objective was to "get it right" rather than to pad the bill. Joe: You are privileged to employ these guys bearing in mind that true leadership starts and ends with the boss. Kudos, guys Alan Pinshaw, MD

I will never use another HVAC company. I called a little before 5 pm on a Monday. They close at 4…read moreso I left a message. At 8:30 the next morning, they returned my call and Peter was there Wednesday at 9. Wow, awesome. Due to the fact that I had no air and my Husband was being released from the hospital on Thursday, one of the hottest days of the year, they fit me in early the next morning, Thursday at 7 AM, an hour before they regularly start. Who does that? Thank you, thank you, thank you. The installers were knowledgeable, polite and fast! I'm grateful for their kindness and professionalism. Thank you, Peter and Majic Air!!

There is nothing worse than losing your heat in winter with a vacation trip coming up. Bob…read moreunderstood completely and offered portable heating units until he could solve the issue for my first time using him. He came when he said he would and was able to contact the manufacturer and arrange a technician appointment so there wouldn't be wasted time waiting for a return call. Together they solved a gas pressure issue and using a too high MERV (13 ) filter that restricted air flow allowing the furnace to burn too hot. This caused a lockout shutting the furnace down. I highly recommend him to solve your problem much more reasonable than the big firms. He is someone you can trust.

Needed a new Water Heater! Called Bob He had trouble locating the right water heater for our house…read morehad to order one and pay for it but it didn't show up when it should have. He called with the bad news and said I'll find you one. He came on a Sunday morning and got the job done the best thing was he charged us less than his quoit. He did a great job for less money how can you beat that!! I will call him again and tell all my friends to use him for when they have a problem.

Markham Scott is responsive and professional. He said he would be at our house at 7:30 am to…read morereplace our oil tank. He was very prompt. His quality of work is excellent. My husband and I are very pleased with the quality and value. We highly recommend Markham Scott.

Markham had come to my house a few times to fix someone else's mistakes. He came on a Saturday and…read moreanother time after his supper. I was taken advantage of and he fixed it all! I'm so grateful to have heat again. He is polite, has the best work ethic. He doesn't rob you blind, He is there in no time at all and has a heart. I am recommending him to family and friends. I can't thank Markham enough. He was heaven sent. I would give Markham 10 stars if it were an option!

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Highly recommend South Shore Plumbing and Heating. We live in Quincy, MA and found our boiler…read moreplate was cracked, with a likelihood it wouldn't last the winter. We had 5 companies quote us for a repair and decided on South Shore Plumbing. Mike came on site to quote us for a boiler replacement and had the quote out to us within a day from viewing the potential repair. His price was very reasonable, especially compared to some of the other companies, and we had the replacement scheduled within a week from the phone call. Mike showed up on time and finished the install of a new boiler and removal of the broken one by midday, taking time to ensure heating was working to all points of the house. We are extremely pleased with the experience and will work with him anytime we have plumbing issues or maintenance scheduled in the future.

HORRIBLE SERVICE AND UNETHICAL…read more Stole our money after incorrectly installing a system that has not once worked. They have repeatedly ignored my calls, lied about solving the issue, and purposely left us without AC because we've already paid and they don't care anymore. CROOKS Absolute nightmare. Don't hire them.

Casey HVAC installed a brand new $44,000 heating and AC system at my parents' house 8 months ago,…read moreand it has never worked. For the past 2.5 months, my elderly parents have been calling daily for help--especially during the recent heatwave--and Casey keeps making appointments, then either ghosting them completely or showing up without the tools to fix it. This has happened over and over. They'll say they'll be there early the next day, then don't show up for days. And somehow, they just sent another invoice for "repairs" while nothing has been fixed and the house is full of family sweating through the summer. At this point, it feels like they're just ignoring the problem, while my parents are left with no AC and no answers. Please do the right thing and fix the system you installed. This isn't how you treat people.

I would no longer recommend this business. Attention to detail and customer service has been non…read moreexistent since John the owner passed away. They don't return phone calls and don't service their customers because no one ever returns your call. So disappointing. I guarantee John is rolling over in his grave.

I am in the process of having a ductless mini split installed by Silver Lake Air. Technician Jeff…read moreReynolds showed up on time, prepared, efficient, polite and extremely protective of my health. He wore a mask, cleaned what he touched and kept his social distance. It is so refreshing when a company responds in a timely manner and provides a quality product, quality workmanship and knowledgeable friendly associates. I would definitely recommend this company. Geri Cellini Plympton, Ma.