Services - A C Nail Spa
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Manicure and pedicure
Nail fill-in
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I hear so much negative things about this place but I've been coming here for about 1yr now or a little over and James always goes above and beyond I love how my nails come out everytime he does them, you tell him what you want and he does it, I highly recommend him, and as far as the appliances, like there chairs yes maybe it would look nice with some new ones but what they have it's all wear and tear no biggy. Everyone there is always really friendly.
James does a great job, the light pink ones were done the first week of July, and the dark pink were done today, the place is a little old it does need a facelift, everyone is friendly
If I can give 0 stars I would. The lady cut two of my cuticles and the pedicure lady also cut my toe. They did not even acknowledge that they cut me or apologize. I hate my nails they look so BAD
Came here to get my birthday nails done yesterday and it was a good experience. It's not my usual place since I moved but they are good and decent area. The workers are nice and helped me pick out gel colors. Will come again!
I went for a manicure, and the lady yanked a piece of my cuticle off. It was so bad I couldn't get nail polish on my nails and she still charged me full price despite me telling her her she did no nail color application. The only thing she did was rip my skin off. it's the main lady that greets clients and charges them, beware and avoid this place and her
I came here today by the recommendation of a friend who has been going here for quite some time. I had called to make an appointment and James answered the phone. He was polite and made my appointment for today at 10:30. I arrived promptly at 10:28 and someone asked what I wanted. No cheerful greeting. I told them I had a 10:30 appointment with Sammie. They were busy, so I waited. At 11:00, James walked by and I asked him about my appointment. He said Sammie was running late. A little bit later, she was finished with the previous client and I was seated. I mentioned I had my appointment for 1/2 hour earlier, but nothing was said. She started on me right away. She clipped me twice and I said something, but after that, it was good. I remember getting a spa pedicure and they would take their time, put a fragrance in the water to soak your feet ( that wasn't done - just plain water), then she trimmed my toes with sterilized tools and scrubbed them with a little rough sponge on the bottom of my feet. She did a super quick massage of my legs with oil and lotion, painted my toes with 4 coats and I didn't even have time for the polish to dry before she was putting my sandals on for me. $28.00 for the rushed 1/2 hour spa pedicure. The chair did give me a massage, but the place could use a remodel. The chairs are worn. I guess I'm expecting more than what they offer for a spa pedicure.
I called the day before to see if this salon did hard gel nails and was told yes. I set up my appointment for the next morning and when I showed up, no one acted like they knew I was supposed to be there. When someone arrived a few minutes later that could do my nails, she told me that they could do acrylic but not gel. I asked why I had been told that and that I would prefer hard gel. I should've just left but I felt entirely put on the spot and reluctantly agreed to accept acrylic. I wish I hadn't. I was cut with the dremel twice, my acrylic is uneven along my cuticle line, and 4 nails are bubbling. My right thumb also never fully got set so rather than being glossy like the rest of the nails, it's dull and feels rough and has things stuck to it. I would say the one star is deserved because my nail tech did spend about an hour on my nails, but I wish they showed that.
Only reason I keep gong back is because Mandy and Amy are the sweetest and so attentive but the guy that works there and the older lady are so rude I thought it was maybe once here it there but is all time they are very selective on customer and get annoyed if you pay with a card I wish for Mandy and Amy to have a better place to work at cause the guy there is a jerk
Came here for the first time and I'm so glad I did! I called ahead of time and asked for prices and the made an appointment. I arrived a little early just in case it was busy but luckily it wasn't. I was immediately sat in a chair and the woman behind the counter began to clean my nails and prep them for James. Once it was 330, I sat in James chair and he asked me what color I wanted and then I decided on pink and glitter on my ring finger. He worked so delicately and patiently! I've never had such a great experience while getting a full set. I felt so safe knowing that all the workers had their face fully covered and that there was a shield between us. Finally found my nail person I'll definitely be coming back for this amazing service again. Thank you James!!!!
I have been coming to AC Nails for years !!! 5 min drive from home, convenient and all of the nail technicians are great. REBECCA IS MY GIRL FOR GEL MANIS!!! I've never seen perfection like hers before! SAMY IS MY GIRL FOR PEDIS, she does an amazing clean job at making your toes look fresh and shaped! I come here because they treat you like family when you come in. Every employee greets you or at least cracks a smile. They try their best to make conversation with you, and make you feel comfortable. I don't know what I would do without Rebecca!!! She takes her time and takes pride in her work as a nail technician. I have never left disappointed after having my nails done by her. I can't say enough about her, she is amazing and such a sweetheart. Samy really is the best for pedicures, both of them always have a wait or appointments booked ahead of time because they both do such a great job. The owner Connie is now very friendly and accommodating! She does nails just like everyone else. Whenever I break a natural nail and don't want to cut all of my other nails she will do an acrylic nail for me filed down with a natural look to match the rest of my nails.
I had beautiful acrylic nails done somewhere else and wanted them finally removed. The lady that does acrylics at AC Nail Spa knew I didn't get them done there since I used to go for gel nails and pedicures. She seemed annoyed that I did my nails elsewhere. Anyways I asked for a soak off for my nails and she said "that'll take an hour." So instead she used a fake nail to dig between my acrylic and my actual nail to scrape off the acrylic. Therefore causing me pain, I almost cried, ripped my actual nails in the process just to do her job faster. Then when she did my manicure she gel nails she was impatient and wouldn't let the machine finish with my nails. When I left part of the tips for some were already chipped off or not fully painted. Now my nails are way more fragile than when I've had them soaked off at other places. I was so disappointed and then for being tortured, bad manicure service got charged $45. This was a very not peaceful relaxing experience. 100% will tell all my family and friends to avoid doing their nails there. Last time I got my acrylics done there too they made them so chunky/thick/fat layered and not close to anything what I asked for. They were so ugly and had to keep them on for weeks before I finally took those off. Just twice now bad experiences there.
Yeah, this was the worst manicure I've ever had. I cant believe she left my hands like this. No cuticle oil, didnt even bring the polish to the edges. She violently yanked cuticle off after my hands sat in cold water. And then, to add insult to injury, hands down the most painful, terrible pedicure I've ever had! Yes i have ingrowns, not something new...however when someone is jumping out of the chair and screaming in pain and you don't even look up from your chair, let alone STOP, that is an awful experience for a beautiful Sunday lol. Not only was the ingrown extraction painful, but the water was cold, I asked for hot and I got a splash and then she turned it off lol. She didn't even soak my feet when I sat down, she raw dogged my poor cuticles and nails without even soaking to soften my cuticles and nails. So clipping hard nails on already tender ingrowns was NOT the vibe. Over all a terrible experience. Will never be back, sad cuz they are so local. Back to the drawing board we go... read more
1 year ago
I was referred to Rebecca by a friend and initially had high hopes. I've experienced a lot of trauma from nail techs who would unnecessarily file down my nails, even when I was getting soft gel -- which doesn't require that. That over-filing would wreck my nail beds for months. So when I first met Rebecca, I voiced that concern. She seemed to totally understand and validated my experience. I was so relieved -- I thought I'd finally found someone I could stick with. Let me be clear: her nail work isn't the issue. I've always loved how my nails came out. The issue is her total lack of professionalism when it comes to communication -- and more importantly, how she handles client concerns. The last time I saw her, I got a French tip. After seeing the final result, I mentioned it looked a bit too stark white, so I kindly asked if she could add a chrome coat on top to soften the brightness. She did, and I sincerely told her I loved the result and thanked her. She never indicated that there was a problem. But less than 24 hours later, one of the nails started cracking. I sent her a photo and this exact message: "I know it's your off day so no rush in response til you're working but my ring finger nail the nail polish is cracking " (Photo attached to review for reference) She replied: "Hi Azelin. It looks like your nail was bended and cracking. Sorry I'm on my day off I can't fix it now." I responded kindly: "It's ok! I know you're off! Literally no rush I didn't even expect a response until Tuesday lol. I hope you're having a relaxing day today!" I later followed up to try and get it fixed, but our schedules didn't align -- so I just let it go. What I didn't tell her is that in the following days, all of my nails began chipping and lifting. But I didn't say anything because I didn't want to complain or make a big deal out of it. I simply decided that I probably wouldn't get French tip again, and I moved on. A couple of weeks later, I reached out to schedule another appointment -- for myself and my sister. I let her know my sister had hard gel and asked if we could do back-to-back manicures. Suddenly, she was "fully booked" for days and then... completely unresponsive. I texted again to schedule something for my birthday, offering multiple dates, and followed up -- still no response. It wasn't until my friend (the one who referred me) got her nails done that I finally got an answer. Apparently, Rebecca told her she was ignoring me on purpose because she felt I was "complaining" about my last set. She also said she didn't want to do my sister's nails because they were hard gel and she assumed I'd be upset about filing -- even though I've only ever objected to unnecessary filing on soft gel, which I had clearly explained to her from the beginning. She never asked or gave me the courtesy of a conversation -- just assumptions and silence. This is wildly unprofessional. Not once did I raise my voice, act entitled, or even ask for a fix. I've praised every set she's done. If a client can't even mention that something chipped -- kindly -- without being iced out, that's not a healthy dynamic. That's walking on eggshells. Rebecca may be talented, but she clearly lacks the communication skills and maturity to handle even the most basic client feedback. Her behavior is passive-aggressive and unprofessional, and I wouldn't recommend her to anyone who expects to be treated with respect and transparency. read more
3 months ago
5 months ago
2 years ago
I hear so much negative things about this place but I've been coming here for about 1yr now or a little over and James always goes above and beyond I love how my nails come out everytime he does them, you tell him what you want and he does it, I highly recommend him, and as far as the appliances, like there chairs yes maybe it would look nice with some new ones but what they have it's all wear and tear no biggy. Everyone there is always really friendly. read more
11 months ago
2 years ago
James does a great job, the light pink ones were done the first week of July, and the dark pink were done today, the place is a little old it does need a facelift, everyone is friendly read more
1 year ago
1 year ago
4 years ago
If I can give 0 stars I would. The lady cut two of my cuticles and the pedicure lady also cut my toe. They did not even acknowledge that they cut me or apologize. I hate my nails they look so BAD read more
Came here to get my birthday nails done yesterday and it was a good experience. It's not my usual place since I moved but they are good and decent area. The workers are nice and helped me pick out gel colors. Will come again! read more
3 years ago
I went for a manicure, and the lady yanked a piece of my cuticle off. It was so bad I couldn't get nail polish on my nails and she still charged me full price despite me telling her her she did no nail color application. The only thing she did was rip my skin off. it's the main lady that greets clients and charges them, beware and avoid this place and her read more
2 years ago
I came here today by the recommendation of a friend who has been going here for quite some time. I had called to make an appointment and James answered the phone. He was polite and made my appointment for today at 10:30. I arrived promptly at 10:28 and someone asked what I wanted. No cheerful greeting. I told them I had a 10:30 appointment with Sammie. They were busy, so I waited. At 11:00, James walked by and I asked him about my appointment. He said Sammie was running late. A little bit later, she was finished with the previous client and I was seated. I mentioned I had my appointment for 1/2 hour earlier, but nothing was said. She started on me right away. She clipped me twice and I said something, but after that, it was good. I remember getting a spa pedicure and they would take their time, put a fragrance in the water to soak your feet ( that wasn't done - just plain water), then she trimmed my toes with sterilized tools and scrubbed them with a little rough sponge on the bottom of my feet. She did a super quick massage of my legs with oil and lotion, painted my toes with 4 coats and I didn't even have time for the polish to dry before she was putting my sandals on for me. $28.00 for the rushed 1/2 hour spa pedicure. The chair did give me a massage, but the place could use a remodel. The chairs are worn. I guess I'm expecting more than what they offer for a spa pedicure. read more
5 years ago
I called the day before to see if this salon did hard gel nails and was told yes. I set up my appointment for the next morning and when I showed up, no one acted like they knew I was supposed to be there. When someone arrived a few minutes later that could do my nails, she told me that they could do acrylic but not gel. I asked why I had been told that and that I would prefer hard gel. I should've just left but I felt entirely put on the spot and reluctantly agreed to accept acrylic. I wish I hadn't. I was cut with the dremel twice, my acrylic is uneven along my cuticle line, and 4 nails are bubbling. My right thumb also never fully got set so rather than being glossy like the rest of the nails, it's dull and feels rough and has things stuck to it. I would say the one star is deserved because my nail tech did spend about an hour on my nails, but I wish they showed that. read more
2 years ago
Only reason I keep gong back is because Mandy and Amy are the sweetest and so attentive but the guy that works there and the older lady are so rude I thought it was maybe once here it there but is all time they are very selective on customer and get annoyed if you pay with a card I wish for Mandy and Amy to have a better place to work at cause the guy there is a jerk read more
2 years ago
6 years ago
Came here for the first time and I'm so glad I did! I called ahead of time and asked for prices and the made an appointment. I arrived a little early just in case it was busy but luckily it wasn't. I was immediately sat in a chair and the woman behind the counter began to clean my nails and prep them for James. Once it was 330, I sat in James chair and he asked me what color I wanted and then I decided on pink and glitter on my ring finger. He worked so delicately and patiently! I've never had such a great experience while getting a full set. I felt so safe knowing that all the workers had their face fully covered and that there was a shield between us. Finally found my nail person I'll definitely be coming back for this amazing service again. Thank you James!!!! read more
8 years ago
I have been coming to AC Nails for years !!! 5 min drive from home, convenient and all of the nail technicians are great. REBECCA IS MY GIRL FOR GEL MANIS!!! I've never seen perfection like hers before! SAMY IS MY GIRL FOR PEDIS, she does an amazing clean job at making your toes look fresh and shaped! I come here because they treat you like family when you come in. Every employee greets you or at least cracks a smile. They try their best to make conversation with you, and make you feel comfortable. I don't know what I would do without Rebecca!!! She takes her time and takes pride in her work as a nail technician. I have never left disappointed after having my nails done by her. I can't say enough about her, she is amazing and such a sweetheart. Samy really is the best for pedicures, both of them always have a wait or appointments booked ahead of time because they both do such a great job. The owner Connie is now very friendly and accommodating! She does nails just like everyone else. Whenever I break a natural nail and don't want to cut all of my other nails she will do an acrylic nail for me filed down with a natural look to match the rest of my nails. read more
4 years ago
Amy did such a good Job ! She cleaned up my nails very well and was very detailed. Deff. Will be coming back for a gel mani ! Customer service was great too ! read more
5 years ago
2 years ago
I had beautiful acrylic nails done somewhere else and wanted them finally removed. The lady that does acrylics at AC Nail Spa knew I didn't get them done there since I used to go for gel nails and pedicures. She seemed annoyed that I did my nails elsewhere. Anyways I asked for a soak off for my nails and she said "that'll take an hour." So instead she used a fake nail to dig between my acrylic and my actual nail to scrape off the acrylic. Therefore causing me pain, I almost cried, ripped my actual nails in the process just to do her job faster. Then when she did my manicure she gel nails she was impatient and wouldn't let the machine finish with my nails. When I left part of the tips for some were already chipped off or not fully painted. Now my nails are way more fragile than when I've had them soaked off at other places. I was so disappointed and then for being tortured, bad manicure service got charged $45. This was a very not peaceful relaxing experience. 100% will tell all my family and friends to avoid doing their nails there. Last time I got my acrylics done there too they made them so chunky/thick/fat layered and not close to anything what I asked for. They were so ugly and had to keep them on for weeks before I finally took those off. Just twice now bad experiences there. read more
7 years ago
Vivian is the best ! HELP ME FIND HER. Been going to her for years !!!!!! I'm so overdue for this review. She always takes her time & is so friendly. I wish I had pics of the designs she would do for me too. I'd just show her a pic and boom, done. ! read more
5 years ago
5 years ago
After many years, Rebecca continues to do an amazing job! She suggested this color and design and I'm so happy I went for it read more
7 years ago
Vivian and Rebecca where both unavailable.....I'm 10 mins into my pedicure and I'm so disappointed didn't just wait for one of them to be available because if this was my first experience here I wouldn't be back. The lady doing my toes is extremely rough and had filed away some of my skin. She's now picking my toe nails from not properly reminding them gel polish. She also dug way back in the side of my nails so I'm sure I will be getting ingrown toe nails. Ugh. So disappointing. My nails look like shit, the polish is uneven and bubbled. Edges aren't covered and are pointy, I'm going to the store to buy a nail file to fix them. I will not be returning. Oh and after hearing them have to tell 4 outa 5 phone calls Vivian doesn't work there anymore It seems like she was one of the reasons why they had so much business. I will be going else where, literally the first time I let a "random" person in the salon do my toes and nails and I hate them. Felt like she was trying to pull my arm or shove it back in my face to put in the light the whole time. NOT RELAXING AT ALL. DIDNT TIP HER. read more
5 years ago
Rebecca is the absolute BEST! She always does such a wonderful job and is such a sweet heart. Her attention to detail is amazing and her gel manicures always last past 3 weeks. Thank you again for my Holiday nails. read more
4 years ago
5 years ago
I had Lisa do my gel manicure and she was amazing! I really like how they came out and she took the time to really care for my cuticles. I got a forearm massage and she did an extra coat since I got clear sparkles! I was also sat almost as soon as I walked through the door on New Year's Eve ..very grateful for that timing! read more
6 years ago
8 years ago
If you're looking to come to a luxurious with champagne and cushioned seats this is not the place, BUT just because this place doesn't have the "looks" doesn't mean that it isn't a great spot. I've been coming here for years because of the convenience & like everyone I have my go to people. Connie, the owner, does the best eyebrows. I will not go to anyone else because she knows how to shape them, but watch out because she is known to overbook and be busy doing acrylics. Rebecca is my girl for gel nails. She is so attentive, detailed, and offers great insight into what colors work well with the skin tone. She is absolutely the best and you never feel like she is rushed to get another client. She knows nails and builds a relationship with her clients. She's done my nails for years and most recently did my nails for my wedding. She takes appointments and won't overbook herself. Vivian is my backup if Rebecca isn't available. She too is attentive and nice. Lastly, I personally enjoy the music that Connie bumps lol they do have nail polish that is old and clumpy, so beware. Oh there's a gym upstairs so be prepared for the weights banging down read more
8 years ago
I enjoy coming to get my nails done at the Glenoaks Location. They always respect my appointment time. I don't go for anything fancy, My daughter and I get gel manicures and regular pedicure. The staff is always amiable and they take their time. I've been a loyal customer for over 2 years now. read more
7 years ago
I've been coming here for years and have been disappointed for the last time. My pedicure is always rushed and done poorly. Connie the owner is really rude. I asked if she could add the tip on my card and she rudely raised her voice questioning on why I don't have cash. If a tip is cash only it should be posted somewhere, it's 2019 and I'm being scrutinized for not carrying cash. I have been spoken to rudely on numerous occasions but kept going back because of Rebecca for gel mani and Sami for a pedi. Connie drove me out of there. My pedicure was so bad that the polish thickly hardened around my big toe. read more
4 years ago
5 years ago
I honestly am in love with my nails the guy handing me did a great job he did the design beautifully and made them even BETTER than the photo. He had the hands of a surgeon he had AMAZING technique. Give the man a promotion. I apologize for the bad quality read more
4 years ago
Great quality and friendly service! These gals do an excellent job! Gel mani and pedi approved read more
5 years ago
4 years ago
To start off my fingers hurt from so much the lady I think owner cut me. Second I've never waited so long I had an appointment at 3:15 didn't get seen till like 3:45 got my toes done by a older lady she was friendly but did a terrible job didn't even clean my toes up good. When I walked in I thought I was going to come out happy place looked pretty clean and organized but very dissapointed read more
10 years ago
One star only because you're forced to leave one. I walked in today and wasn't greeted. Whatever, this place is usually like that. So I pick out the color for my pedi. The place is empty. One lady is literally ASLEEP. The other couldn't be bothered to get off her phone so i was ignored. I saw Rebecca busy with someone else so i decided to wait. 25 minutes later some RUDE ass lady walkes in from the back and says "what do you want?" Lol. Ummm how bout some effing help? So I tell her and she says Rebecca is busy and has an appointment coming in. But she can wake the other lady up to help me. LOL no thanks. I've been coming here forever. And I always tip reallllly good. But never again... EFF this place. I'll gladly take my business somewhere else read more
3 years ago
7 years ago
It's been almost 5 weeks since I've had my nails done I am so impressed not a single nail has chipped, lifted or broken off. 5 stars for this amazing work read more
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More info about A C Nail Spa
13790 Foothill Blvd
Ste 9
Los Angeles, CA 91342
Sylmar
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(818) 256-1688
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