Our a/c stopped working one evening, and I called the A/C Lady first thing in the morning. Within a couple of hours, Zac was at my house and ready to solve our issue. He walked to our outside unit with me and even showed me the issue and explained why things weren't working. I hope to never have an A/C issue again in this Texas heat, but if I do I will always know who to call! read more

Wow, our A/C was back up and running within two ours of my phone call to A/C Lady! I wasn't anticipating or expecting same day service, but am so happy with the speedy, polite response! read more

There is no better A/C company in the metroplex! TRUSTED, RELIABLE, ON TIME, Masked, For the first time in years I felt at ease with a contractor. Call A/C Lady with complete confidence knowing that you will be taken care of at a reasonable price. NO Games. Got a couple of estimates from other companies that advertise 35% off, in house discounts, and super sales. BS. If you want your A/C fixed right the first time and not have to worry about being ripped off, call the A/C Lady! read more

Our AC unit is 16 years old. The outside unit started cutting out/ not running /not cooling, on the Friday of Memorial Day weekend. I looked on Yelp for AC people, felt good about AC Lady reviews and called. Peggy was super on the phone, said she could have a guy out Sat morning. I asked how much the service call would be, she said just their regular rate, I forgot what it was, but was very reasonable for next day on a holiday weekend. A guy came out, we had a leak in the coil, motor was going out. They filled it with Freon to get us through the weekend and gave us pricing on replacing the unit. We thought it was a fair price, they were back out by Wednesday to replace. The guys were all polite/ hardworking/tidy and explained things to me as I asked questions. Peggy came over to check work, receive payment. She's been in the HEB area a while. We are happy with our new unit. Plus, we receive a 1 year tuneup/ check of unit... read more

Well, I found my new air-conditioning repair company! I called two other companies and they never called me back, called her and she answered the phone herself. Young nice guy came out today replaced the fan and added free on at a very reasonable price. He told me he loved working for the company and the owner Peggy I'm pretty sure. I like hearing that when workers enjoy working for their company. Way to go A/C Lady!! read more

Her team reworked a few duct diameters and routes, which evened out the airflow through the entire house. Also changed a few of the vent covers. Everything was reasonably priced and the work was scheduled and executed quick! We had a great experience read more

Our AC stopped working yesterday at 4:30p. We had previously read a bunch of reviews on Angies List and saw AC Lady with one of the higgest ratings. Not only that, there were a lot of comments about her honesty and great prices. We called AC Lady at 4:45p and Mary took a message. Peggy, the owner of AC Lady, showed up at 5:30p. Said she was close by (Euless). She quickly analyzed our system and said it's likely one of four things with dirty filter being most likely. I change filters religiously! Yet, we were cleaning the garage a few weeks ago and brought a bunch of boxes in the house. I planned on changing the filter early but we weren't finished going through them yet. I'll be darned though, my fairly new filter was the dirtiest I'd seen. Peggy showed me the ice on the coils and advised that I change filters, leave system off for two hrs, confirm it all melted before turning back on, and see if that resolved. it. Told me to call her in the morning and report status. She refused money. Said it was nothing for her to check out. Well, it wasn't "nothing". She spent 30-40 min with us. Just amazing. It was this kind of thing I had read about on Angies List. I'm happy to report my AC is working again. And I learned something, too. I learned something about HVAC systems. And I learned that I can trust AC Lady to take care of us. Definitely recommend. read more

What a great recommendation through yelp. Immediately after moving in to our Bedford home we had cooling issues. We have a small Freon leak and they came out almost immediately to help. We have since used them 2 more times. They keep helping us limp along until the time we will ha e to replace. They've given us estimates to replace which are extremely fair. They also continue to communicate our issues and timing for which we have to face the inevitable! Will continue to use and recommend! read more

I don't believe I have ever taken time to write a review, but have to today. I had taken my 80 year old mom to doctor this morning for out patient surgery, only to bring her home to rest with a thermostat that was reading almost 90 degrees! I called several companies and left messages.....still waiting to get a return call..... but luckily, I called the AC lady and she answered immediately! Within 20 minutes, Dillon was at my mom's house and fixed the problem . He went above and beyond, cleaned the unit, sprayed it out, replaced the capacitor and my sweet mom is cooling off as we speak! Dillon was such a pleasure to deal with. I cannot say enough! I was totally expecting to get price gouged for this late call on this HOT Texas day, but the charge was very reasonable and fair. I was expecting some "upsell" for something, but thank goodness, that did not happen!!! The AC lady has gained a new loyal customer today!!! (and thank you to his coworker Zack who also came by to check things out as well!!!!) read more

They must have read the review, so to update, they did come back and thoroughly vacuum and clean before I paid them

AC went out on the hottest day of the year. Go Figure. After getting a couple of referrals to other AC Companies, I decided to Call AC Lady (A.K.A. Peggy) after reading reviews online. They came out within in a few hours. Mike the young gentleman was prompt, courteous, hard working and knowledgeable. Having experience as a property manager and had dozens of AC units replaced or repaired by different vendors , I know what to look out for. Mike and The AC lady pass with flying colors and have earned my business for life if they keep it up. I would whole heartedly recommend anyone call AC Lady for Professional, HONEST, fair and ethical work to be done. I don't ever write reviews. Thank you Mike and Peggy! read more

We have used Peggy for years on two different homes. She is someone we trust and the only person I want working on our heating and AC systems. I have even called her on a holiday for my parents and went by late at night to pick up a part for their heater when no one else would help. She walked me through it and prevented a bad situation from being worse as it was a cold snap that the could not have stayed through. We highly recommend her and cannot say enough good about her work ethic. read more

I can't say enough about how Amazing this company is. After 2 days of no heat and freezing I decided to give A/C Lady a call. Peggy helped to get my heat back up and running without even sending a tech out. So happy and will not hesitate to call in the future :) read more

Knowledgeable, professional, helpful, caring, affordable, there just aren't enough good words to describe this company. I've used several different companies, even purchased a new unit from one company but it could never handle the high temps and lasted only 5 years. I've called AC Lady several times to come fix the various problems but finally had to replace it. Peggy gave me the best price, out of 6 other quotes, and they installed it quickly and efficiently. I wish I could give them 10 stars ! read more

THESE GUYS ARE THE BEST!!! When I initially called, Peggy gave me all kinds of free advice on how to troubleshoot our AC problem (not blowing cold air, crackling and popping noises when the air cut off, etc). While the advice helped, we decided to err on the side of caution and called the AC Lady for an in-person inspection. First, they confirmed the appointment early in the morning and gave me a 30 minute warning call to let me know they were on their way (how cool is that?). Second, Zack showed up and was as as courteous, knowledgeable, and thorough as you could hope for. He even discovered a HUGE mistake the last repairman made the previous summer that was actually causing the fan to run backwards (yeah... crazy, I know) and fixed that too! WOW! He gave me an honest estimate about how long our current AC would last and the overall repair cost was just over $100! If you are looking for an honest AC repair company- the AC Lady is for you. I know we will be calling back when its time to replace our beast of an AC. They are soooooo cooool! read more

I want to give a five star review to the AC lady in Euless. I came home this evening to find my outside AC unit not running. I called Peggy and told her my AC was out so she got in her truck and drove down to my house. I live in Euless just down the street from her. She found the problem in just a few minutes and had it fixed in about 15 minutes. I now have cold air. The outside unit is running fine. You can't find service that good anywhere else. She replaced the big capacitor on the compressor and had it running again in not more than 15 minutes. It's a common part and she had a new one on her truck. If you want good service for a good price and if you want someone who has vast experience in the air conditioning repair business then you need to call the AC lady. Peggy is the best you will ever find. Thanks Peggy. You rock!! read more

I cannot say what good customer service this company has. I called at 8am today, and they had a full schedule. To my surprise, they showed up hot and sweaty at 6pm! They did very thorough dianostics, fixed the problem, and charged me an incredible price! They were very kind to boot. Can't say enough! read more

Wow, just wow! We called after 5pm yesterday as our compressor unit fan was not running and ergo the house was not cooling. Peggy answered the phone and promptly returned my call shortly after as promised. (She was busy with another client) She sent Michael out to diagnose (AGAIN AFTER 5PM) and he confirmed it was the fan but he did not have one on the truck. They returned early this AM and replaced the fan without issue. No charge for coming after 5 yesterday, no extra charge for coming two days in a row and absolute fair pricing!!! This is how business should be done, keep being awesome AC Lady!!!!!!!!! read more

We've worked with Peggy exclusively for our AC needs since moving to Euless several years ago. She has always been very responsive, professional and fair. She has even called us later in the evening after one of her techs came out to follow up and make sure everything was working ok. Definitely recommend! read more

Technicians arrived right on time and did a wonderful job. Had an ancient system in need in replacement. Job was done in record time and recommendations were made regarding what else I needed to have done for my ducts. I would highly recommend AC Lady Inc. read more

Integrity and Excellent Service That says it all. They were prompt, professional, courteous, and live up to their reputation for integrity and excellent work. Peggy is knowledgeable and handy, skillful, and was willing to work with us on pricing and payment. I cannot recommend the A/C Lady highly enough; I'm sad I can only give her five stars! read more

Called to get quote on replacement unit as mine was out of service, I explained what I thought was the problem she came over and tested the failed parts, turns out I need to have the fan replaced. Peggy went through the entire unit testing capacitors, looking at the wiring and on and on. I said that i would go ahead and replace unit instead of fixing it again. She said she would work up some quotes for me and that was it. No charge for the visit, very friendly and knowledgeable. I will have them back to install the new unit..... Again thanks Peggy. read more

I have worked with Peggy and her team for years. She installed a new AC and furnace back in 2012. Unfortunately, the brand we picked has had some issues with them and she has had to come back out several times to fix it. She has always been prompt and done exactly what she said she would do. Talk about service! And I value service but not as much as I value Peggy and her team. There is noone better than the AC Lady, especially during our Hot Texas Summers! read more

I can't say enough about this company. After what was a very traumatic experience moving into a new house, Peggy and her team came right in and fixed our issues after several visits from another company. It is incredibly refreshing to have a company do what they say they will, show up on time, and genuinely care about their customers. You don't find people like this often!! Thank you, Peggy. You have a lifelong costumer here. read more

She responded to me on the weekend. Help me diagnose a drain issue. She rocks. Saved me a of time and money.

I never write reviews but this company is so deserving of an awesome review I felt I had to. Our AC stopped working yesterday so we called Peggy first thing this morning. Her son Zack was at our house by 9:30am even though they had a very busy day already. It took him no time to figure out the problem. The motor wasn't working outside. I thought the price was very reasonable to replace the motor. Turned out when he pulled the motor out it was not the motor at all, but just a burned wire. he replace the wire and put the motor back in and it worked like a charm. He saved us a ton of money and I was so impressed with his honesty. You just don't ever get service like that. Also he didn't try to push a new unit on us. He repaired what we had for now but if that old unit ever goes out I will be calling the AC lady to fix it. read more

Peggy has been to my house 3 times - once on a holiday in the summer and only charged me a trip charge to fix the problem, had her change out my duct work, and tonight. I had no heat and it was 7:30pm. She arrived (although she was not feeling well) and found that a breaker had been switched to off (I feel stupid). No charge! Can you believe that. I have never and will never use another company for heating and air ever! Not only is AC LADY the best but it is a business that has the utmost INTEGRITY and in the AC/Heating industry that is something I have found hard to find. HIGHLY RECOMMEND!!!! read more

She is our savior today! Our a/c stopped blowing cold last night and when I got up this morning I began the search for someone who would come out on a Sunday and not try to take advantage of a bad situation. After reading some reviews of other a/c companies which most of the reviews were about being ripped-off by trying to sell you on replacing the unit or some other expensive maintenance procedure, I called my mother and asked if she knew of anyone. She told me about the AC Lady. I called her this morning and though Sunday isn't a normal work day she came by a short time later. She found the problem quickly (a bad capacitor) and fixed it. That's all I was looking for. We were hot and just wanted to be cool. Were cool now! The charge was reasonable and I really expected it to be much higher given it was Sunday. Thank you Peggy. We need more honest people like you. read more

Peggy is hands-down the best A/C person you can find. She is honest, reasonable and very thorough. I can't say enough good things about her. read more

Well the AC is fixed and the house is cool again. If you ever need Fast, Fair, Friendly, and Honest AC service for your home then please call The AC Lady!!! She is awesome, and while I hope I won't need her again in the future, if I do then I will call only her!!! Her number is 817-267-6353!!! Thanks AC Lady!!! :-) read more

The AC Lady and her team are honest, respectful and fast acting. I cannot say enough good things about her and her company. I will call he for any AC service and just wished her company also did roofing, yardwork, auto repair etc. read more

The AC Lady is and will be the only one who will work on my air-conditioning/heating unit. I can trust anyone in the crew, and know I'm getting the best and lowest price. They are a great group to count on for any problem you have. I just can't say enough about how wonderful They are. read more

These guys put customer service first. Peggy stands behind everything she does and the products she uses. We got a new air conditioner from her 3 years ago. Installation was quick and easy. Price was very fair. Unfortunately we have had problems with it. It is all manufacturing brand of Westinghouse problems. Not her fault. They won't work with her at all. Her customer service is way beyond the product she installed. She has been troubleshooting it for three years. Coil leaks. Three times replaced. Not her fault. Blower failure. Not her fault. She has come out to our house free of charge about 8 times in 3 years because she stands behind her company even though the manufacturer won't. Frustrating for both of us. Honesty. Dependability. Customer service. Caring. Those are all the traits of this wonderful business owner and company. Thank you Peggy. Don't give up. You are a rare gem in business now a days. read more

Met me on my lunch break on short notice, fixed ac quickly and even showed me ways to keep ac working good, she's awesome!!