On Saturday, a tech came out to replace a couple of fan motors, one of them didn't work properly…read more We called the office on Sunday, the office responded and instantly contacted the owner Chirs. Without hesitation, he promptly replied and said they would come back with better parts the next day (Monday) to replace both of them. Sure enough, on Monday, not only did he go all out to acquire the better motors, he came to oversee their installations in person when his techs arrived. In my view, that's truly integrity and excellent customer service. We look forward to future working /replacing new equipments with this company!

I wanted to recognize the nice employee who helped me. He was tall with a red beard. He was on a…read morecall near 170 and Alta Vista around 11 this am. I was stranded with no tools and my truck wouldnt start. A Youtube video said to disconnect the battery to reset. I was too far to walk home, so caught him when he pulled up for a call across the street and asked if he had a wrench I could borrow. He was kind enough to trust that I'd put it back. Without him, I would have missed a whole day of work and been stuck like chuck. Many thanks to the nice man that saved the day. I was so flustered and forgot to get his name. I will strongly consider North Texas Heat & Air when I need new HVAC equipment or service, bc of his good deed. Good people make companies succeed, so hope this one is still around when my A/C goes out.

Call me a fool…read more Called them once and they tried to tell me my system was leaking water despite no proof. I sent them packing and stayed away for years. I forgot. Called them back when it got hot in house for service and check. They sold me in thousands of dollars of fixes. Week later. Same issue. Seems they constantly try to sell me services that don't solve any problem other than lack of money in their pocket!

I've had my ac for six years, and had so many problems with it that when it acts up I immediately…read morecall for help. Monday it had a hard time starting up and, I noticed ice. I immediately called Texas Air. Jeff showed up Tuesday and was wonderful He checked everything and made sure it was running OK. So glad I found this company. Thank you.

We had a great experience with our technician, Brandon. He was incredibly hardworking and…read morecommunicated clearly throughout the entire process. He spent nearly 1-2 hours on a Sunday thoroughly diagnosing our AC issue, only to discover it was actually an electrical problem outside of his scope. I really appreciated his honesty. he didn't try to patch something up just to charge us more.... Instead, he pointed us in the right direction and helped us understand exactly what needed to be done. Even though he couldn't fix it himself, he still spent extra time helping, and the visit was only $39. No surprise fees, no pressure!!! Phew! Once the electrician came out, the AC was up and running again. We're so thankful Brandon helped us get to the root of the issue.

My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

Been using Brown Service for our house in Fort Worth since we bought it 25+ years ago. Being north…read moreTexas, we've needed a couple rounds of new systems in that time, but their service plans are good to string as much life and efficiency we can manage. They always respond quickly enough and are helpful and knowledgeable. We enjoyed working with their long-standing service guy, Jimmy, but he's since retired. The younger guys working there now are still great, he must have trained them well. We have no plans to work with anyone else as long as we own a home in their service area. They do their best to keep costs manageable while not recommending systems/options that won't last. It's a hassle to deal with AC in the Texas heat, but Brown is good to have around to help survive it without going broke. I'd recommend 'em, for sure.

We have used other AC companies in the past but Jason gave great information on how my HVAC works…read more Jason also allowed me to make the decisions on what work I wanted based on weather I need it or not. He made recommendations with the knowledge of cost and need. He was very professional and did not try to sell me something I did not need. I will be using Jason again.

I highly recommend Always Air for your HVAC needs! My downstairs air conditioning stopped cooling…read morewhile the upstairs was still working. I contacted Always There Air through their website around 7:00 PM, and I was pleasantly surprised when they arrived around 8:00 PM that same evening. Abiel was wonderful! He quickly diagnosed the problem as an issue with the zoning system and found that the damper was closed. There was also an issue with the motor, which he recommended we take care of soon. He was professional, knowledgeable, and efficient, and he had my AC back up and running in no time. I really appreciated the quick response, especially since it was after hours, on a weekend and during the Texas heat. The service was excellent from start to finish. If you need HVAC service, I definitely recommend Always There Air. Great service, quick response, and a job well done!

Always There Air is owned and operated by a gentleman "Caleb" who has been servicing my home for…read moreyears. I've followed him throughout his career because he's the most honest and reliable HVAC technician that I've ever had in my home, and he's an absolute pleasure to speak with. He's "extremely" knowledgeable and has always been able to source and repair every issue, including the replacement of my condensers, the installation of a fresh air management system/ERV, Nest thermostat installs, hard start devices and multiple other issues that surfaced as my home aged. When Caleb started Always There Air he hired technicians who shared the same core values that he had and they're the ABSOLUTE BEST! I LOVE LOVE LOVE this company and I know you will too.

I had a new AC system installed by Sunny Service in August 2024 that included maintenance as part…read moreof the purchase. In June they performed a routine complimentary maintenance inspection to keep the system running smoothly. On July 30, 2026 the ceiling started dripping. I called them right away. A separate roofer also inspected and confirmed the roof and attic were fine, and specifically recommended checking the drain line on the pancake unit. I relayed this to Sunny Service. Their technician came out the same day, said everything was fine, and charged me another service fee. The next day (July 31, 2026) the roofer returned, opened the ceiling, and immediately found water coming from the direction of the pancake unit. The drain pipe was flooded. Just one day earlier Sunny Service had told me it was not the issue. I now have roughly $2,000 in ceiling repairs to deal with. I'm also unclear why the system did not detect the overflow and shut down, which the technician had previously explained it should do. I trusted this company for two years with a brand-new system. Please make sure any AC company thoroughly checks and clears the condensate drain on every visit. This should never have happened.

I used them for a few years for Their maintenance plan…read more They started great then merged with another company and after that really went down hill. They basically turned the maintainer plan into an inspection only plan with no included repairs or maintenance. My mother had a service where they recommended redo outside connections for 1500 dollars and cleaning. Ducts but they didn't clean the drain that was part of the regular service. We ended up leaving their plan.

Mr. Lopez did faulty work not once but TWICE on my a/c unit. The second time was in 2023. He…read moreinstalled a new air compressor for me, messing up two steps at the braze, resulting in my attic unit freezing just a year later. I have a home warranty, they refused to cover the repair since the failure was the result of his faulty work. He refused to pay for me to have my new technician fix it. (He said he honored his work and would fix it, but I refused to let him touch the unit again since he messed up two steps when he installed it). I paid him $2,029.69 in 2023 and when it broke again, another $1,085 to a different technician to fix it. In total, his bad work cost me over $3,114.69

Haven't chosen a company yet to replace our HVAC but I did have them come to my house today for a…read morequote/inspection. Raymond was extremely informative and honest. I initially called to have additional vents added to my home already knowing I needed a new unit. He was great about explaining his reasoning for things and advised me not to add vents yet. I didn't feel sold, he didn't bash on the competitions I'm also getting quote from. I felt he was honest and very knowledgeable about the process as well as what we need or may I counter in the replacement process. Love the local feel they bring and the honesty and recommendations they gave!

Had issues with zoning on my AC unit, they came out and diagnosed the zoning board as having failed…read moreand replaced it, technician was friendly. Continued to have zoning issues so they came back out and performed a coil cleaning, charged me for it and it did not fix the zoning issues still. Finally had a different company come out and diagnosed that it was actually the dampers that were the issue, fixed it quickly and haven't had any zoning issues since. Asked for a refund for the visit where the technician did not address the issue at all and was told they would not, despite it not fixing the issues they were called out for. I don't typically leave bad reviews but this warranted it.

These guys are 5 star. I was recommended to them by my parents, their last company who installed…read moretheir AC units was not able to repair their AC units, but Zedic was. So in my experience they were able to come and just a couple days and fit me into their schedule, arrived on time, even got a text message with a heads up that they were on the way. Thanks to Noah, my gas furnace unit is now running great. He fixed a leak and serviced it even did some light cleaning in there and replaced the filter, he went above and beyond, and was very professional and polite... I highly recommend using this company, they really came through for me. Thanks ZEDICAIRE