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    A Brighter Glow

    4.5 (19 reviews)
    Closed 8:30 am - 5:00 pm

    Services - A Brighter Glow

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    Review Highlights - A Brighter Glow

    Darrell called me about 30 minutes prior to arriving at my house and he was on time.

    Mentioned in 5 reviews

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    Fireplace Solutions & Services

    Fireplace Solutions & Services

    (44 reviews)

    Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

    WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE…read moreFIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back. WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE FIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back.

    A Brighter Glow - fireplace - Updated May 2026

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