Excellent job cleaning our 2 fireplaces, we can see through the glass again…read more No sales pitch on anything just did a great job! Friendly guy. Reasonable pricing. We will use again!

This company came out today to maintenance our gas fireplace. Jordan was our tech and he was great…read morewith explaining everything to me. Also listen to my concerns. He was professional and kind. I will use them again if needed Our fireplace is over 22 years old so it needed some new parts. He brought those with him on first visit. I appreciate the great service and care.

Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE…read moreFIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back. WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE FIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back.

I had my old gas fireplace serviced and a gas leak investigated. They were on time, quick, cleaned…read moreit all up, found the leak, fixed the leak in around 30 minutes. They were friendly, professional and careful. I would definitely use their services again.

We used A Brighter Glow to run a natural gas line to a future outdoor grill. Darrell was timely,…read morevery communicative and responsive, and very knowledgeable about running new gas lines and tapping into existing gas lines. Great experience overall. Highly recommended!

I had Mace from CrownUp Pros Chimney Sweep Denver come out to inspect, clean, and repair my…read morefireplace, and I couldn't be happier with the service. He provided a free inspection, clearly explained what he found, and identified only minor cleaning that was needed. He also pointed out that the crown of the fireplace could benefit from resurfacing. Mace did an excellent job resurfacing the crown and walked me through the entire process from start to finish. His professionalism, attention to detail, and clear communication really stood out. As a landlord with over 20 years of experience, I've worked with many service providers, and I can confidently say CrownUp Pros is top-notch. I would absolutely use this company again and highly recommend them to anyone needing chimney or fireplace work.

We had Steven come out from CrownUp Pros and he did an amazing job. Very professional and great to…read morework with. We had requested a fireplace cleaning. The price was reasonable but the service was exceptional!

Russell is always responsive, quick to provide solutions to old systems that most would abandon and…read morerecommending replacing for thousands of dollars! He's a good human being and has performed work for me at my office and home. Highly recommend!

Fireplace repair --today we had Russ at Fresh Look Fireplaces out to repair our 3 sided Spark…read morefireplace. Had another company that was unable to diagnose/ fix. He did a great job and highly recommend! Nice, competent and ethical! Wanted to share for anyone struggling to find a good company.

We were very happy with our experience with Mile High Chimneys. I requested a cleaning of our wood…read moreburning fireplace that we had never cleaned or used before, and he was able to come by the very next day. They were quick and clean with the job, and also very knowledgeable and friendly. Brian also gave us some extra firewood he had so that we were able to start a fire right away. We will definitely be reaching out to Mile High Chimneys in the future if we have more fireplace work to be done!

Working with Brian, he was able to provide insight on work previously done from other chimney…read more"professionals" and discovered pretty quick it's EXTREMELY difficult to find a chimney company who doesn't take advantage of you. Brian was very responsive and explained in great detail what he was going to do and estimates to reinforce. I will absolutely be using Brian in the future for all of my chimney needs, indoor or outdoor.

Miles did research on our unit for a possible recall before coming out to service our fireplace…read more Luckily it was not under recall and he walked us through the steps to clean and service our unit. He was timely, friendly, and answered all my questions about how the fireplace works. We already passed his name to some family and friends needing fireplace service. Miles is honest and provides options for repair/replace and we use our fireplace all the time since he got it working again!

From the owner: We specialize in making fireplaces the centerpiece of your room. Our primary goal on every visit is…read moreto make sure YOU the customer is completely satisfied with our services.

It is so refreshing to hire someone that actually cares about every detail. From his quick initial…read moreresponse to following through. This company gets it. I worked with Shane and there were a few hiccups due to the complications in needing specific materials for the fireplace but not once did his customer service or good attitude waiver. He is knowledgeable and truly cares about getting it done right! You get what you pay for and his service is top notch.

Shane was extremely competent and polite He turned up on time and then returned on a Saturday to…read moreinstall a part that had to be ordered. I highly recommend Shane and Colorado Comfort Designs.

These guys are the best fireplace servicers in Northern Colorado. They're known for being so good…read morethat you may have to wait for an appointment. We had them out again to service ours and they were on time, thorough, found some latent problems, explained options and costs, and cleaned up completely. Highly recommended!!

We had NorthCo Fire out to service our fireplace recently. Joel was fantastic. Prompt, courteous,…read morethorough, and efficient. He explained what the problem was and had it in an hour. The price seemed fair to me. Highly recommend.