My first White Castle. Food was what I expected. Little steamed patty with pickle and onion on a…read moresoft bun. I got the vegan impossible burger patty. It was fine nothing to write home about. The fries were soggy limp crinkle cut. The drive thru was super slow as reposted. 2 people pulled out of line behind me before they paid. Roared around the parking lot shaking their fist at the building. That was amusing and alarming. When I got to the window I could see the frustration that they were struggling inside. We sat in our car and enjoyed some music and waited patiently. Got our order and there were no fries. Had to park and go in for those disappointing fries.

my food was terrible. the burgers and fries were cold. the chicken rings was cold and tasted like…read morerefrigerator. I will be contacting corporate regarding this because there was no line in the drive or inside the store. the food tasted like it had been sitting there all day until the first customer arrived which was me. I ordered 30 sliders, 2 large fries, a sack of chicken rings and 3 large shakes. the shakes tasted a little different compared to other white castles but it was ok. Don't fo to this location.

The golden girls decided to grab a burger tonight at this location and we loved it! The staff was…read moreamazing and greeted us outside as well as inside when we came up to place our order. Great setting and service. We sat and ate and we enjoyed our yummy meals. This was after work so we were hungry too lol I had the butter burger with cheese and fries. I got a black and white milkshake (chocolate and vanilla) and it was delicious! I was looking for a Neapolitan shake but it was no strawberry shakes lol mine was good though! We are going to have dinner at this Culver's once a month!

Horrible! Freaking Horrible. They chop the meat to the point the sandwich loses its true…read moreconsistency of a real Philly Cheese. I ordered this trash by mistake on DoorDash ( thinking it was babys) and after two bites I knew I f-ed up!! I'm going to sleep without dinner tonight and their stuff is going in the trash. Advice STOP CHOPPING THE SANDWICH UP INTO MUSH. Ant then the bread isn't even right to hold that chopped up trash to even make it close to right. $25.00 bucks in the trash.

Food was so fire! Service was fast and the fellas was super…read morenice! I just randomly stopped here and Im glad I did! Best gyro I ever had!

Food : Great gyro tacos and fries my family loves them…read more Service: It's Okay not bad. Ambiance: You can tell they are famous for gyros. 8 out of 10.

The service wa terrible and so was the food. I asked the guy at the counter. Few times what the…read moretotal was as my order was taken and then his hand was just held out for payment. He never responded a if it were a secret. Then we get home and the children taste old and extremely soggy. No hot, crispy chicken at all. The fries were cold. I seemed as if they tried to cover everything up in sauce. Needless to say my husband and I threw out our entire order.

Well I did an online order a day in advance of a holiday "House Music" gathering at my home. (80…read morewing tray) Only to call an hour less so before to confirm and be told they had no such orders on their system despite having taken payment. So after back & forth checking the order was found but meant my order was not ready on time and I had to wait another hour for prep. The restaurant is clean with what appears to be a full bar but what bothered me is the menu didn't display any food pricing which to me kinda hinted they can change them at will... Just found that odd.

Love this potbelly! The food is always hot and fresh. Can't go wrong with the turkey sandwich and…read morechicken pot soup, and don't forget the oatmeal chocolate chip cookie!! I prefer this location and love the great customer service every time I visit!

service okay food terrible I asked for specific modification didn't receive them also there was…read morehair in my food all they did was give me another which I did not eat I asked for a refund and was told I couldnt get one I been here multiple times and never received bad service this lost me! DONT RECOMMEND AND WONT BE BACK!

1 Star - Completely Unprofessional Experience…read more This was one of the worst customer service experiences I've had at a McDonald's. I attempted to place two orders using two valid promo codes--one large order and one very simple order (three hash browns). Instead of calmly explaining any policy, the employee immediately became dismissive and unhelpful. What should have taken seconds turned into an unnecessarily tense situation. To make matters worse, while I was still standing there, the employee began discussing the situation inside the store instead of addressing me directly, which felt extremely disrespectful and unprofessional. At the same time, she escalated into a heated argument with another customer, creating an uncomfortable and chaotic environment for everyone present. There was no attempt to de-escalate, no courtesy, and no professionalism. This is fast food--mistakes or limitations happen--but how staff handle customers matters. This situation was handled poorly from start to finish. Management seriously needs to step in and address staff behavior, communication, and customer service standards. Customers should never feel talked about, ignored, or caught considering walking away over something so simple. I won't be returning to this location unless there is a clear improvement.

Fries undercooked, nuggets undercooked and tasted a day old. Soda had something wrong with the mix…read more Burger tasted off. All a big nope

Good food and services I enjoy eating here very often especially late at night. And very friendly…read moreservice

Best reasturant in matteson ill be back for every special and its cheaper than most reasturantsread more

If I could give zero stars, I would. This was the most chaotic, unsanitary, and unprofessional…read moreexperience I've ever had at any Chipotle. I waited almost 20 minutes in a line that stretched out the door. There were more employees behind the counter than I've ever seen at this location, yet everything was chaotic and disorganized. Staff were rushing, visibly frustrated, and not communicating with customers. When I ordered half chicken and half pork, the pork they placed in my bowl had a white, congealed-looking substance sitting on top of it. The employee couldn't confidently explain what it was. That alone raised immediate food safety concerns, so I asked for it to be remade. Then things got worse. Once I got home, I discovered my Chipotle bag was completely soaked through and the bowl was leaking heavily, even though the lid was fully sealed. The liquid soaked into my car seat, onto my hand, and my kitchen counter. I posted photos so you can see exactly what I mean. The cashier listed on my receipt as Nathaneal walked away from the register multiple times with customers waiting, mis-stated my order, and seemed annoyed when corrected. When I asked for the manager's name, she hesitated before giving me "Jasmine." The only employee who showed professionalism was the woman working the middle station adding the sides. Between the unsafe food, the leaking packaging, the mess it caused in my car, the long wait, and the unprofessional staff behavior, this entire experience was unacceptable. This location desperately needs better management, proper training, and a serious review of its food safety and sanitation practices.

I was in the mood for a kinda healthy meal. I arrived to a long line in the dining room. The wait…read morewas about 10 minutes before I made it to place my order. After making it to the cashier I had to wait an additional 5 minutes to get my order remade due to the cashier letting the customer ahead of me take my order. I shouldn't complain since this time there was fresh chicken instead of the last chicken left. The food was hot but the cashier was not the friendliest. They keep telling me to stop coming here but I be really be trying to give local businesses the chance to redeem themselves.

I stopped in at 10 this morning. The cashier was very nice and professional. I didn't realize it…read morewas still breakfast but it's fine. I went with the chick fil a Biscuit meal. I waited about 10 minutes for my biscuit but it was worth the wait. I received a nice lemonade with hot hash browns and delicious chick fil a biscuit. The biscuit was fluffy and buttered. The chicken was hot and fresh. Perfection!!!

Chick Fil A's first day open! It was fantastic. The service was spot on, per usual with the Chick…read moreFil A business. The service was also fast for it being their opening day. The inside was well decorated and very clean, there were tons of corporate people hanging out in celebration for the event. I'm excited that there's a Chick Fil A in Matteson now!

Burger & fries Great music , awesome bar tender!!!…read moreLove the atmosphere. Amazing Happy hour specials

food is decent but they need to advertise more. It has the potential to be a great establishmentread more