Food tasted great but even better than that they were so kind. The customer service was amazing! It…read morewas refreshing to be sincerely welcomed by all front staff. Thank you for all your kindness!!

The golden girls decided to grab a burger tonight at this location and we loved it! The staff was…read moreamazing and greeted us outside as well as inside when we came up to place our order. Great setting and service. We sat and ate and we enjoyed our yummy meals. This was after work so we were hungry too lol I had the butter burger with cheese and fries. I got a black and white milkshake (chocolate and vanilla) and it was delicious! I was looking for a Neapolitan shake but it was no strawberry shakes lol mine was good though! We are going to have dinner at this Culver's once a month!

Food was so fire! Service was fast and the fellas was super…read morenice! I just randomly stopped here and Im glad I did! Best gyro I ever had!

Food : Great gyro tacos and fries my family loves them…read more Service: It's Okay not bad. Ambiance: You can tell they are famous for gyros. 8 out of 10.

I come just for the chicken. It's a long wait so call if you can. The fries -no matter which…read morelocation are an after thought. Meaning they are never fully cooked nor are they good so I always pass on getting them. This location is clean and the man behind the counter is always friends and helps out on register if the other is on a call. I have had the catfish before and it is okay. Not sure what a pizza puff is but I will give one a try one day....maybe! There other sides like coleslaw (eh) okra and mushrooms so they have options. The hot and bbq aka mild sauce is decent so I always get it on the side. Otherwise it gets drowned in the sauce which is just not my preference.

Can't believe they went from the best to the worst I have has. Chicken and fries taste like…read morerewarmed 3 to 4 times or more. To hard to eat

service okay food terrible I asked for specific modification didn't receive them also there was…read morehair in my food all they did was give me another which I did not eat I asked for a refund and was told I couldnt get one I been here multiple times and never received bad service this lost me! DONT RECOMMEND AND WONT BE BACK!

I really was hoping the sandwich would taste great. After checking the menu on the internet, I was…read morelooking forward to a BLT. The service was outstanding. Unfortunately, the product was subpar. The bacon was flimsy and soft. The thick bread and chewy bacon combined with lettuce was just too much work for my jaws. I ate a few bites and decided to toss the sandwich. I wasted my time and money and won't be back.

1 Star - Completely Unprofessional Experience…read more This was one of the worst customer service experiences I've had at a McDonald's. I attempted to place two orders using two valid promo codes--one large order and one very simple order (three hash browns). Instead of calmly explaining any policy, the employee immediately became dismissive and unhelpful. What should have taken seconds turned into an unnecessarily tense situation. To make matters worse, while I was still standing there, the employee began discussing the situation inside the store instead of addressing me directly, which felt extremely disrespectful and unprofessional. At the same time, she escalated into a heated argument with another customer, creating an uncomfortable and chaotic environment for everyone present. There was no attempt to de-escalate, no courtesy, and no professionalism. This is fast food--mistakes or limitations happen--but how staff handle customers matters. This situation was handled poorly from start to finish. Management seriously needs to step in and address staff behavior, communication, and customer service standards. Customers should never feel talked about, ignored, or caught considering walking away over something so simple. I won't be returning to this location unless there is a clear improvement.

Fries undercooked, nuggets undercooked and tasted a day old. Soda had something wrong with the mix…read more Burger tasted off. All a big nope

The grilled red snapper was good and the service was too. The gentleman who serviced me was very…read morepolite especially when I asked if they gave Sr Citizen discount which was no

I used to go once a week..the prices have gone up but the are still competitive. One of the…read morecashier's needs a little personality and professionalism..she liked her finger while bagging someone's order..Nasty ignorant and rude. When she's working ee will patronize another businesses. She is unreal. Should have kept the tip there wad nothing about the service that would merit a tip. However the young cook did step up to the register and appear to tell her to do her job. I waited almost t minutes to place an order and I was the only one In the restaurant. Two people came in after me and got served immediately. Either I am intimidating or she is just a real bugger%#^÷

If I could give zero stars, I would. This was the most chaotic, unsanitary, and unprofessional…read moreexperience I've ever had at any Chipotle. I waited almost 20 minutes in a line that stretched out the door. There were more employees behind the counter than I've ever seen at this location, yet everything was chaotic and disorganized. Staff were rushing, visibly frustrated, and not communicating with customers. When I ordered half chicken and half pork, the pork they placed in my bowl had a white, congealed-looking substance sitting on top of it. The employee couldn't confidently explain what it was. That alone raised immediate food safety concerns, so I asked for it to be remade. Then things got worse. Once I got home, I discovered my Chipotle bag was completely soaked through and the bowl was leaking heavily, even though the lid was fully sealed. The liquid soaked into my car seat, onto my hand, and my kitchen counter. I posted photos so you can see exactly what I mean. The cashier listed on my receipt as Nathaneal walked away from the register multiple times with customers waiting, mis-stated my order, and seemed annoyed when corrected. When I asked for the manager's name, she hesitated before giving me "Jasmine." The only employee who showed professionalism was the woman working the middle station adding the sides. Between the unsafe food, the leaking packaging, the mess it caused in my car, the long wait, and the unprofessional staff behavior, this entire experience was unacceptable. This location desperately needs better management, proper training, and a serious review of its food safety and sanitation practices.

I was in the mood for a kinda healthy meal. I arrived to a long line in the dining room. The wait…read morewas about 10 minutes before I made it to place my order. After making it to the cashier I had to wait an additional 5 minutes to get my order remade due to the cashier letting the customer ahead of me take my order. I shouldn't complain since this time there was fresh chicken instead of the last chicken left. The food was hot but the cashier was not the friendliest. They keep telling me to stop coming here but I be really be trying to give local businesses the chance to redeem themselves.

I stopped in at 10 this morning. The cashier was very nice and professional. I didn't realize it…read morewas still breakfast but it's fine. I went with the chick fil a Biscuit meal. I waited about 10 minutes for my biscuit but it was worth the wait. I received a nice lemonade with hot hash browns and delicious chick fil a biscuit. The biscuit was fluffy and buttered. The chicken was hot and fresh. Perfection!!!

Chick Fil A's first day open! It was fantastic. The service was spot on, per usual with the Chick…read moreFil A business. The service was also fast for it being their opening day. The inside was well decorated and very clean, there were tons of corporate people hanging out in celebration for the event. I'm excited that there's a Chick Fil A in Matteson now!