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Five Guys

2.9 (47 reviews)
Closed 10:00 am - 10:00 pm

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Five Guys Photos

FIVE GUYS ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids
Outdoor seating
Good for groups

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Recommended Reviews - Five Guys

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Reviews With Photos

Confession: I sent David in for fries while I stayed cosy in the car.
Madison K.

Five guys is a go-to for me because of their celiac fries. That is all I ever get. After a surprisingly small burger somewhere else, I was so happy to find a close-enough five guys. Here they are! Crispy and tasty and fresh -- the fries! Service here was fine. The fries have gone up to almost 8 bucks but are still magnificent.

Cheeseburger
Jessica A.

Originally my plan was to order online which I was not able to. Upon entry I found that these prices were quite a bit different from the prices back home. Atlas I thought they better have some magical burgers and fries for $31.76 because I ordered one little cheeseburger with tomato, ketchup, Mayo, and pickles along with one regular fry. What I got was 2 cheeseburgers with Mayo, lettuce, tomato. and a regular fry. He tried to add four to my order. At the end of the day it was just okay. I won't stop here again.

Cheeseburger fries and iced tea for $25
Stephen M.

Great food but at $25 for a burger with fries and soft drink, I won't be back anytime soon. I'll cook at home with these prices. Superior to McDonald's and Burger King. Just not worth the money

a sandwich and french fries on a plate
Shane K.

Dang! Must be a shortage of jalapeño's. I paid for them and dug through this whole burger and found ONE jalapeño slice!! And the bacon looks like it was cooked two days ago!

Its supposed to be a hot dog

All you need to know is in the photo. No words. It's a chopped up hot dog in a hamburger bun. Who does that?

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1 year ago

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8 months ago

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1 year ago

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1 year ago

Hard to beat a five guys burger and fries. Definitely good. Customer service was average...not great not bad, but food was good.

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4 years ago

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3 years ago

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1 year ago

The manager was extremely rude. Very bad customer service. Please find another 5 guys. The worst restaurant in Matteson.

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3 years ago

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2 years ago

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4 years ago

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6 years ago

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3 years ago

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4 years ago

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2 years ago

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5 years ago

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5 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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5 years ago

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7 years ago

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11 years ago

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6 years ago

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6 years ago

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6 years ago

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4 years ago

Don't use their curbside they are not coming out, food with cole after waiting 20 minutes

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4 years ago

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13 years ago

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7 years ago

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5 years ago

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7 years ago

Food was great, service was was good, restaurant was somewhat clean, music choice in the restaurant is Terrible!!!!!

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8 years ago

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8 years ago

Luv The Fries Here, & The Service Has Gotten Soo Much Better!!!....Best Fries N South Suburbs!!!

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7 years ago

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6 years ago

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11 years ago

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12 years ago

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9 years ago

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Page 1 of 2

Ask the Community - Five Guys

Review Highlights - Five Guys

I ordered the bacon cheeseburger with grilled mushrooms and jalapeños.

$14.27 Cheeseburger

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Ben's Soft Pretzels

Ben's Soft Pretzels

(4 reviews)

$$

A little pricey for inside the Meijer but the only pretzel place in the area. You would have to go…read moreto the Lincoln Oasis or Orland for Auntie Anne's. Hot dog in the pretzel has Swiss cheese which my kids did not appreciate. The pretzels have several topping available as well as dipping sauces. The shop was not very busy for a Saturday which max explain the high prices. We will probably return if in the store but I doubt it is a destination location.

They can't seem to open on time! I have been there six times within the last two months and they…read moreare either not there at all or just arriving thirty plus minutes late of their opening time which is 11:00 to 8:00 p.m. I think this has been going on forever, I just happened to stumble on this recently because I am trying to buy a pretzel on my way to work and not the usual time in the middle of the day on the weekends. I happen to be in the store--Meijer shopping with my significant other on a week work day around the 11:00 o'clock hour not realizing their hours at the time I was disappointed they were not open since I happened to be there shopping with him; however, I returned close to noon before going to work and it was pitch black in their corner! Wow, I said to the greeter/security guy, what time do they open? He said they running a little late today--they open at 11:00 and the first batch of pretzels are on the counter at that time. So I kept coming back before work a few times with the same negative results. I would arrive ten to fifteen minutes after 11:00, either they weren't there or just arriving pulling out their equipment. The crazy part about this is that it was different people most of the time except for one time it was the same person. This is why I say it's been going on for ever because they all were late! I am going out of my way in the opposite direction to work to get a pretzel with negative results every time! Other than not opening on time, their pretzels are delicious and I give them four stars for the taste, size and price. I happen to ask one of the servers/cashier about the $2.00 pretzel price I had heard about and she told me that the $2.00 price was only on Tuesday all day. I have not been able to confirm the $2.00 price yet via a paper menu or something because I would like to know is it only on Tuesday, which I would miss out since they cannot seem to open up on their scheduled time before I go to work, or is it Monday thru Thursday between certain hours that was mentioned in another review--I would like to know. I just confirmed the $2.00 Tuesday, I didn't ask but it probably started out $2.00 from a certain time during certain days when they first opened. I talked with the greeter again today on Saturday May 27, '17. He said look who over there, she opened up on time and the Pretzels were out & ready at 11:00. He went on to say they have opened up as late as after two o'clock. He said he personally know the owner and he said he can't find any body that wants to work. Today, there's a Caucasian woman working, the other days they were people of color--my color! I guess it's a "Black" thing?

Five Guys - burgers - Updated May 2026

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