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    A & J Multi Services

    5.0 (1 review)
    Open • Open 24 hours
    Updated 3 weeks ago

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    Response time

    50 minutes

    Response rate

    50%

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    J&J Moore Nationwide Van Lines - Scam Alert

    J&J Moore Nationwide Van Lines

    (36 reviews)

    This people are pathetic . They also run business in the name of Merit Moving same address like J &…read moreJ Moore Nationwide Van . Its same business. I have been dealing with Merit Moving and so far my experience is just pathetic with them . In between of move they have changed the price 3 times including final shipper . After that its been 12 days we have been following up with them to deliver our item but the only reply so far is 'As soon as the items are loaded you will receive a call with more delivery information and drivers info.' Now I am paying money for hotel as my wife is on her third trimester . We can't move into empty house . Along with the rent we are paying in hotel. This people are fraud . So far I have dealt with Gabby, Todd, Nick Brown, Micheal , Stephen Reagle . I haven't been harassed so much so far in my life .

    The company that J&J Moore contracted to do the actual move is called West Coast Van Lines,…read moreinitially I thought they were great, but turns out they were not.The company itself J&J Moore, has not answered one time I have called and they were supposed to send a transport for my vehicle which has never shown up. I have been waiting 14 hours, alone with my 9 year old son. I cannot leave until they complete their job and pick up the truck.... I was also never told the two things would be traveling separately. As soon as Clint made his sale (he is the one that added the vehicle to the move across country) he never spoke to me again, I called him on the weekend, he called me back at 3a PST, 6am EST and left me a snarky voicemail and text message. He referred me to their "CUSTOMER SERVICE" line.... which THEY NEVER ANSWER, and NEVER respond to emails left there. I am now reading posts and hope my belongings arrive.... ALL OF THEM!!! J & J Moore- allegedly run by Veterans of the U.S. Military (every man in my family has been in the service and they do not do business like this). They also answer the phone as different companies, Allegiant Van Lines was one of them.... Clint was my sales rep and was so nice in the beginning, once he got me, and I signed the contract and he said he "met his quota" he never wanted to speak to me again. I called him (not realizing it went to their cell phones), he called me back at 3am PST, 6am EST and left a snarky voicemail and text message. He told me to call customer service.... the number and email that NO ONE ANSWERS! All I want is my truck picked up so I can start my cross-country trip, and all of my belongings (which I was told would be there between 3-5 days) when in all actuality they will be there in 1-1 1/2 weeks.... I really hope and pray they bring my stuff and get my truck moved, I am angry and feel helpless. After 24 days of waiting for my belongings they arrived..... all of the boxes that were packed by myself and my boyfriend had all been gone through and rearranged. Priceless family heirlooms of deceased family members were stolen. 15 pairs of limited edition Adidas (totaling 4K) were stolen, a pair of Gucci sunglasses, an $800 bottle of wine, those are the large items....there's more. They also broke our 2,000 couch, my sons bed was completely decimated, both of my large dressers are broken, basically all of our furniture was broken. I contacted both J&J Moore and West Coast Van Lines who said they would compensate, I have yet to hear back from them. They both gave me the number to the insurance company, which I called, they said they would not be able to help and to call to make a police report..... what will that do? So basically they doubled the moving price, added the $1,500.00 for moving the truck and now I'm out about 10K due to their thievery and carelessness. All while I have 2 sick parents and a brother diagnosed with cancer...... I am beside myself. I have contacted the national fraud hotline on both companies and will file a police report and will be serving them with court papers. Oh and I have stuff here that does not belong to me, so if anyone out there is missing some stuff I may have it.

    Merit Moving

    Merit Moving

    (60 reviews)

    DO NOT USE MERIT MOVING…read more They deserve zero stars out of 5. My movers showed up 3 days after the quoted date and I then told me they needed an extra $3,000 to do my move. I had to change my flight 3 separate times. I sent them packing without my stuff, and they kept ALL my money (~$2000) When I disputed the charges, they only included of their records to my credit card company. THEY ARE SCAMMERS. STAY AWAY.

    If there was an option for negative or zero stars that would be my rating. I suspect this is not a…read morelegitimate moving company and rather a scam. After a $700 deposit and a 48 hour window, they didn't show up. We contacted the company and they said if we paid an extra $200 they would divert a truck and come the next day guaranteed. Needless to say, they again did not show up. My husband contacted them by phone well over 15 times and the "employees" would place him on hold and hang up on him. We then asked for a refund and were told billing would call us, which of course they did not. Subsequently, we attempted to contact the company via their email address which was invalid. Bottom line: highly unprofessional, unreliable, and quite possibly a scam. I have all the intention to contact the Better Business Bureau about this "company". We ended up having to dispute the charge on our credit card. Not to mention the hassle of being stood up in what is already a stressful cross country move. STAY AWAY, DO NOT TRUST THIS COMPANY.

    A & J Multi Services - junkremovalandhauling - Updated September 2026

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