Bernie was great! He was professional, knowledgeable, and timely. He complete the work requested efficiently and was mindful to wear shoe covers before stepping inside our home. I would recommend this company again! read more

The service from the start of the call to the job being finished was excellent. Someone like me that is clueless with gas water heater tank felt very assuring when the team is able to help me be knowledgeable and understand the situation. Most importantly, the work was completed in excellence and timely manner. read more

I truly enjoy working with Kei and her team at A1 Speedy Rooter. I'm always impressed by how responsive, involved, and knowledgeable she is about every project. You can tell she takes great pride in customer service--without a doubt! Our homeowners association has been working with them, and though we've only had this community for a year, it's clear that Kei and her team are dedicated professionals. The quality of work her plumbers provide is excellent, and their responsiveness is unmatched. I'm especially impressed by how quickly we receive reports--sometimes even before the plumber makes it back to the office! No matter when I call, Kei always picks up with a positive and energetic attitude, which I truly admire and appreciate. Thank you for all the outstanding service you provide to our community in Tustin! We genuinely appreciate all that you do. read more

I don't know where to start but this plumbing team just sucks. They were hired to do the repipe in our condo this week. For the first few days they came in at 10 Am when they said they will come at 8AM. During the repair they would leave a mess after making bigger holes in the walls and not covering the walls that lead right to the outside. They never told us when the water would be turned off and when. In addition they never wore shoe covers when entering our unit. We have cats and we asked them to cover the holes with temporary plastic but they said they would charge us $150 for that job. The repipe looks okay for now but very unpleased with their working habits. read more

The service was fast and responsive. The pricing was affordable. The plumber solved my problems quickly and efficiently. I would recommend this company for your plumbing needs. read more

I'm impressed with the professionalism and ability to fix my plumbing issue in a timely manner. The technician Bernie was fantastic. I would highly recommend and I will be using them again for future plumbing projects. read more

The management here, particularly Karen Suh, and some of their plumbers, are rude and unprofessional. They try to come up with reasons for over-billing you and do not care about helping customers or getting the work done correctly. Stay away. read more

A1 Speedy Rooter is the most helpful and professional company I have had the pleasure of working with in a long time. My water heater was not functioning properly and I really didn't want to get oversold like I have been in the past. The technician was very honest and explained that it would be a process of elimination. Best case scenario, I would just have to replace my pilot but emphasized it wouldn't be a guarantee fix. Worst case scenario, I would need to get a new water heater. Unfortunately I did have to get a new water heater but now I have perfect hot water. This company's prices are very fair and I can tell they aren't trying to get one over on you. I would definitely use their services again and would highly recommend them to anyone. I love supporting small businesses and this is a great one! read more

I am adding a review on here after reading the response the business owner left on my fiancé's review. I thought her review summed up our experience pretty well and I am disappointed to see the response. The response (from the owner, mind you) discloses personal information of ours and most of all - shows no signs of remorse for the bad experience we felt we received. Regardless of the size of business Yelp should be a place where customers can write how they feel without getting bashed. Overall seems like this business can work on receiving and interpreting reviews more constructively. As for the repair, I do appreciate the hard work that the team put in. The crew was mostly friendly and they came in the past several days to complete a huge project. Kudos to them. From my experience I noticed a couple of things that could be improved. In general it is about attention to detail. First, the crew did not vacuum very thoroughly after the first day. Our bedroom carpet and furniture is covered in wood chips. Second, while I understand that the HOA has hired a different contractor to cover the walls, it is important to point out that the last contractor had put temporary coverings on all the holes of our unit. I think it would've been a pretty trivial task to perform the repairs and at least put the coverings back where they were. Especially for holes that connect directly to the outside. This left our living room and kitchen exposed to the outdoors so I had to cover them myself after the repairs were done. Wearing booties, while we had not asked, would have been nice as extra brownie points. But all in all these complaints are not major given this was a huge project spanning 5 days. I think for the repair I would've given these guys a 3 star, but factoring in the owners handling of the other review I will be giving a 1 star. I will not be using their services moving forward. read more

A-1 Speedy Rooter and Plumbing - Wood chips left on our bedroom carpet - Plumbing Near Me - Fullerton, California

In the middle of the night, I had an emergency leak and I couldn't find a plumbing company. Fortunately A-1 Speedy Rooter and Plumbing answered my call and came out to fix the leak. A-1 Speedy Rooter and Plumbing is the best plumbing company I've ever used. Karen provided excellent customer service and Bernie, the technician was awesome with proving efficient and quick service. Prices were extremely reasonable and affordable and level of service was top notch. I would highly recommend them to all. read more

This is an updated review from my previous one years ago. A-1 Speedy Rooter and Plumbing has done it again. I've used them for well over a decade now on many jobs because they are really good at what they do and very professional. In the past, they have worked on my house, as I had issues with my water heater, kitchen sink, toilets, etc. You name it, they have fixed it and replaced it. The other day, I needed them again due to a gas leak at my office. I called A-1, and within an hour their worker Bernie came out. This was important as this was my office and I needed to be open. Bernie came and trouble shot the issue, and told me that he can come back tomorrow because it was late, getting dark, and to get all the parts. Shortly after, I was given a quote, and Bernie was at my office first thing, next morning. It took him a couple of hours to replace (not repair) the gas line, reroute it so it didn't go underground like it did previously (I spoke with the Gas Company guy and he told me that a lot of companies will continue to go underground so they can charge more, and that the gas pipe will need to be replaced sooner). I didn't tell this to Bernie but he basically told me since I have a raised foundation, it would be better to reroute it above ground, as it'll last longer and cheaper. Who tells you that? I was impressed. Just like all the other jobs that were done by A-1, everything looked great. When I called the Gas company to come back out to turn the gas back on, even the worker from the Gas company said that whoever I hired, did a great job. Hearing that from someone from the Gas company, I knew why I keep hiring A-1 Speedy Rooter when I need a plumber. Btw, Bernie was very professional, honest, and knew excactly what he was doing. Like I said, I have used A-1 for well over a decade now and they always do a great job. I cannot recommend them enough. Great work, service, and pricing. read more

We just opened our business and due to the building having been closed for several years, the plumbing became clogged. We called A1 late at night and we was tended to right away. The very next morning, Bernie came out to our business and quickly assessed and solved the issue. We were very impressed with the professionalism and speed of service. It saved us from closing the business temporarily or greatly inconveniencing our customers as we are a Jiu Jitsu gym and tutoring center and having in-service bathroom facilities is a critical part of the service we provide. read more

A-1 Speedy Rooter and Plumbing - Can't provide top level experience in a Jiu Jitsu gym without bathrooms and plumbing in service. Thanks A1 for saving us! - Plumbing Near Me - Fullerton, California

I like working with Local Services as they are based in Fullerton, and A1 were terrific. I called them to unclog a toilet, and were available. Very thankful as it is Christmas Eve. Were able to come out in a couple of hours and unclog my toilet quickly. Price was fair, and unlike other national chain plumbers, they didn't try to upsell me to $500 or more services. Will call again if necessary. read more

"we always take a picture of the front door if there is no answer" Send me the photo of the door, I'll revise the review to 5 star review and I'll send you a formal apology letter to the company's address. "you proceeded to accuse the technician of lying and also yelled at my office girl unnecessarily" You're still lying. Front door was wide open that day. Most parts of your response are not true because you called me later and told me that the technician knocked another door in the neighborhood by mistake. Also I didn't yell at her nor at you, she said because the landlord asked for a service, a technician will go to do the job without my permission and I told her they're not allowed to walk in my home otherwise I'll call 911. Is it quite rudely? I respect your viewpoint. read more

We had an amazing experience with A-1! We were desperate on a weekend, and they were able to send someone out within 2 hours. The office staff was knowledgable and gave us clear estimates over the phone. When Bernie showed up, he was courteous and professional. He explained the problem and did not try to upsell us. Our experience with A-1 was so great that it almost makes me want to have plumbing issues in the future (well, not really! But I am glad I know who to call if I do.) read more

Highly recommend this company! We had an old hose bib that was soldered on and calcified. My husband tried to replace it on his own but it wouldn't stop leaking. Called A-1 and they came out the very next day. They set up the appointment quickly and made it work with my schedule. Bernie was right on time, friendly, professional, and was wearing a mask. He finished the job quickly and even fixed it in a way that my husband can replace the hose bib on his own next time. Price was reasonable too! Before and after pictures below. Really happy with the work and the whole process in general. read more

A-1 Speedy Rooter and Plumbing - After! - Plumbing Near Me - Fullerton, California

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A1 has an amazing team of people. I enjoyed worthing with everyone from the receptionists to the technician. Karen and Nancy always sounded positive and upbeat on the phone, every time I called. They are sharp and efficient. You can tell they really want to help you Bernie was great. Super friendly and works with focus and speed. You never just work with one person in a company, so I just love orgs that build strong team culture and work as a unit. Lastly, I check w the insurance auditor and he found their pricing very reasonable. He's seen a lot of quotes and A1 is honest and fair. It's great having trusted people to work with in hard times-- grateful to find A1 and will be calling them again (hopefully not this year :) read more

I am not one to write negative reviews( I try to support small businesses). I dont know if they had a management change over the last handful of years but I can no longer recommend this place. They are rude and dishonest. I'd give them negative stars if I could. read more

Referred by a trustworthy friend. Glad we went with A-1! They were quick to respond and provided professional, courteous, honest, quality service. Bernie, thank you for the great work and fixing up our water heater so quickly! read more

Called Dan last week for 3 removal and new toilet installations. The toilets were the WR (Water Ridge Costco Private Label) one piece dual flush toilets. His rates for toilet installations are standard with all professional, licensed plumbers. He spent a good amount of time with me discussing the installation since I was thinking about doing it myself. I was upfront about what I was willing to pay to make it economical for me to hire someone to do it. Needless to say, I hired him to do one of the three, and glad I did. Bernie came out to do the second floor master bedroom installation and removal. Totally cool guy. Professional, courteous, and honest when dealing with me. He's been working with Dan for a long time. He used some extra part I needed for the new toilet which he didn't charge extra for me, even though I offered to pay for them. I'm really glad I found these guys on my Google search. Yes, that's where I found them first. And then here on Yelp. Bernie's workmanship was spot on. No leaks, no problems. He also helped me carry down the old Toilet. I'd recommend them, and think you'd be very happy and need not look anywhere else. read more

Called last night to make a morning 9am appointment. The guys came at 9am sharp and proceeded to tell me what they had to do in order to find the gas leaks in my house. I explained I smelled it on and off in one area of my house for the past week. John was very informative and explained everything to me so I could understand thoroughly what they were doing, the leaks they found and what they had to do to replace it. Dustin was training but did an exellent job replacing the pipe underneath my house with the help of Simon. SocalGas told me twice I had no leak and the third guy told me I had a small leak but obviously he wasn't going to go under my house to check. Off of smelling gas in one area they actually found leaks in three different areas and suggested I changed one of the valves since it was old and rusted. They guys spent 4.5 hours making sure all my pipes and valves were replaced and working properly before leaving. I'll definitely keep this business bookmarked for any future plumbing needs and highly recommend this to any one who needs a plumber asap! They are 24 hours but there is an after hours charge if you need them past working hours. So if its not an emergency and can wait till morning I would call them to book an appointment for the next available opening. Very professional, quality work and honest. I appreciate how quick they came out and would definitely use them again. Yelp Review 2018 Challenge 42/100 read more

Discovered a clogged toilet when I returned from work. I can't afford to take the next day off to wait around for a repair and learned that many other outfits charge a HUGE after hours "emergency" fee. A-1 Speedy responded to my call right away. The phone personnel was very understanding and sent Bernie the next evening. He was polite and professional and got the job done right away. Their price was extremely reasonable - especially since it was technically an "after hours" job. I would definitely recommend them. read more

Incredible service and help on a Saturday night! I didn't even use their services. I came home to a large rumbling noise in the garage. Water heater leaking! I had never experienced the subwoofer sound from a water heater. I called A-1, and they walked me through what to do. Shut off water and the pilot. That did the trick. I had no idea, and was honestly a bit scared to deal with it. It was LOUD. The nice woman on the phone had me text her pictures, just to be sure of the issue. Set my mind at ease, then called our home warranty company to get the process started. But the peace of mind these guys gave me, for free? I can't say thank you enough. Very nice people and ultimately just wanted to be sure my family was safe and we knew what to do moving forward. Thank you! read more

Incredible service! Our tenants called us to let us know that the garbage disposal wasn't working. I called A-1 and they had someone over there within an hour! Once they got there, they attempted to troubleshoot the issue and even rewired the power cord to see if that was the problem. As a landlord, I've dealt with so many plumbers who just come in and immediately recommend replacement without even attempting to repair. I was pleasantly surprised that A-1 actually tries to save you some money first rather than upselling out the gate. read more

Wow...guy took one look and declined the job. Don't waste your time calling them they aren't serious plumbers!

The BEST home plumbing service I have ever received! From phone inquiry to completed job, everyone was extremely helpful and professional! They made sure to give me an updated ETA the day of and then actually show up on time! None of that, "we'll be there somewhere between 8AM and 5PM" BS. Thank you Nancy for your responsiveness and Bernie for your AMAZING work quality! read more

So, I had A1 come out to investigate plumbing issue. Doing an ADU and contractor said I might have 3/4" line in wall. Wanted to find out if I had 3/4" inch line or just 1/2". One other plumber told me I only had 1/2" on the first floor. I told him that another plumber said I only had 1/2" line. A1 said, "no, i guarantee you have a 3/4" line under the kitchen sink. All I have to do is cut the drywall and I can show you. It will cost $150." So, I said ok even though I dont like having holes in my wall even if under the sink. So, he cuts the hole, looks, and says, "Hmm. looks like you only have 1/2" That will be #150." So, I'm left with a hole in my wall and another hole in my wallet for $150. Gee thanks. Can I pay you to you to put more holes in my wall? What happened to the "I guarantee" read more

These guys are amazing. The mainline and her house went out. And we started calling around and everyone wanted our first born as payment. This company came immediately and give us the most reasonable price. They completed the work and did a fantastic job. read more

My washing machine was leaking from one of the hoses so I call them. They told me the problem has been solved by replacing the hose and should be good now. The day after We noticed there was a leak again so I had to see it by myself. They used the old hose and never changed it. They hooked the hot water to the cold and also used old washers. After I called them several times they told me that they would get back to me, but they never did. Not happy with the service. They just looking for easy fix and ask for the money. Still waiting for their call to fix the issue after two weeks. read more

I just wanna say that I am impressed with the professional quality work that A-1 provided for my plumbing emergency. The overall work exceeded my expectations and was finished in a timely manner. Clean work and great price. I'll be calling A-1 out in the future for any other plumbing needs & definitely recommend them to anyone looking for "A-1" service. Thanks again Dan. You the man! My kids are happy to be taking their baths again. read more

I am so impressed with George and Elias from A-1 Speedy. We had a cracked santee pipe in the shared walls of our condo association and received a quote from A-1. We thought the quote was too high and contacted another plumber who gave us a quote for 30% less. The other plumber came out and said he could not fix the cracked santee unless three wood boards were removed. A structural engineer and contractor got involved, said it would cost $3700 to move the three wood boards, blah blah blah. I called A-1 and spoke to Nancy, who called George and confirmed with him that he could do the work and not have to remove beams!!! Nancy made it happen for me - George and Elias came out on a Friday and worked pass 8:40 pm to get the work done. They ran the water for 20 min to confirm no leaks. They are so polite, no fooling around or breaks and fixed the problem without telling us that we had to remove three wood beams. We are not surprised that they have 5 stars - we would give them 100. They are honest, professional, responsive. Save yourself some time and hire A-1! read more

Came back out a few months later and clears another blockage, no charge!!! whoot woot great customer service

I needed a plumber to install bath and sink fixtures as well as repair leaky tub faucets. We were quoted a price, agreed on it, they worked on it same day, then when it was time to pay there was a surprise additional cost for small parts. As long as the issues were solved I was OK with it so I paid out of pocket in cash the additional costs they asked for. 3 weeks later, the tub handles that were installed and spout got very loose. They immediately came out to address the problem but not without the technician blaming me for rough usage. OK, sure. A week after this the hot water handle was closing all the way, however, continued to leak water at a fair rate. I called them back for a follow up to the issue that was the purpose of my call a month previous-TO FIX THE LEAK--and they told me it would now be a very costly repair that would not be covered by them nor that it was their responsibility for the leak. Get this: they didn't even bother to come out again to inspect or make a 100% assessment of the issue. FYI, I called another local and well vouched for plumber and he immediately rectified the issue in less than 2 hours (that included driving out to get new parts). I give this company 2 stars for their immediate response, but everything else, from their workmanship and experience I would not even rate. A plumbing company is all about knowledge and integrity and this company is a basic plumbing service not a comprehensive one. If you compare this company to an auto mechanic, they'd only be qualified for filling air in tires and oil changes. You wouldn't trust them to change spark plugs or flush brake fluids...those are too involved and they will do a job that is in their best interest and not yours. You have been warned. I think these other reviewers have only done basic work here. If you are a plumber and can't fix a leaky faucet right the first time, you should be in a different field of business. Not to mention their lack of after service is the best of the worst. Never again A1 speedy plumbing! read more

Last night about 7pm the drains backed up, 3 hours before an out-of-town guest was to arrive. Sewage was backing up in the toilets and the smell was really bad. We called the rooter guy we've used before, but he wouldn't come out until this morning. I hopped on Google maps, typed in "rooter" near me and saw Speedy Rooter was the closest. Dan said he'd be here in 15-20 minutes and offered us his regular-hours price for rooting out the drain in the front yard. Even though he ran into a couple problems, he didn't charge extra. Even educated us in the type of pipe used in the neighborhood, why it's deteriorating (we're in an old neighborhood with huge trees) and different methods of fixing future, more serious, problems. Friendly, efficient and fair -- we were extremely lucky to find A-1 Speedy Rooter. read more

A simple kitchen sink drain clean up is too expensive. Charge me $175 for 10 minutes service. Most expensive drain service ever.

I had a clogged kitchen sink my usual plumber was really busy and hadn't been able to get over to unclog. I called A-1 Speedy Plumber at 5:15 PM on a Friday evening they were there within 2 hrs. right when they said they would be there. Raymond was a total professional. He got right to work and within a short period of time had everything running perfectly. I would highly recommend A-1 Speedy Rooter and Raymond. read more

If you ever need an Professional and inexpensive Plumber, look no more. A-1 Speedy Rooter and Plumbing is by far one of the best Company I've ever dealt with. The owner Dan and his employee Elbert is superb. Our 3rd floor leaked to the 2nd floor and flooded the entire 2nd floor. You can imagine how stressful that can be. Dan understood the urgency to get someone over to help me the same day. Therefore, he sent over Elbert, who diagnosed the problem within 5 minutes. Elbert wasted no time and started working on it immediately. Within a couple of hours, everything was taken care of. Because the issue was so big that it affected my garage. The ceilings are soaked with water and my garage does not open. Which I will need an Electrician and someone who knows how to fix the dry wall. Elbert gave me a couple of referrals, which will take extra burden off of me. I will ONLY use A-1 Speedy Rooter and Plumbing whenever I need a highly experienced and professional Plumber. Price: 5/5 Customer Service: 5/5 Professionalism: 5/5 Urgency: 5/5 This was an beyond expectation experience. Thank you Dan and Elbert. read more

Had to get toilet replaced. Very professional. After shopping around the cheapest. And quick turn around time. Dude was so friendly and got me what I needed and wanted. read more

Plumber was on time, courteous and seemed knowledgeable.Would have been at least 4 stars, if the original call had resolved the issue. After inspecting the drip in tank, said a fill valve would be replaced, and quoted the fee. Asked if the rubber flapper or supply line would be changed he said no. On completion, he said he changed the supply line anyway, and upped the original quote, saying it was recommended to change the supply line if the fill valve was being changed, (hence the reason for the earlier question to him). After he left, called him as fill valve was refilling every few mins. To his credit, he did reply in a timely manner. He said the problem was likely with the rubber flapper, which on inspection he had noticed it being worn, (hence the reason for the earlier question above). So why not mention it while on site? Since the visit was to fix a leaking toilet then shouldn't all of the leak be addressed at the same time, after all, the supply line was replaced after initially wasn't planning to? We left it at that, since it was indicated there'd be a separate service charge to return to add the flapper. read more

Professional and knowledgeable Raymond and Victor are awesome! They helped replace the toilet. They were vert professional and wonderful people. read more