Anna and team are fantastic. I have used EcoBubbles for 5 years and have had a great experience…read more They are always on time and communicative. They never miss a cleaning and if they have to adjust a day they tell you well in advance.

We are so incredibly happy with our service. I think this is the best value cleaning for the price…read more I've paid a lot more and gotten less quality work. We'll definitely be using EcoBubbles again.

Complaint Summary: I…read moream a long-term customer (approximately five years) of this cleaning service, Kulas Maids. I am filing this complaint to document a pattern of problematic business practices, not a single isolated incident. On multiple occasions over several years, the company has failed to provide adequate advance notice of scheduled cleanings, despite representing that customers will receive at least 24 hours' notice to allow cancellation or rescheduling. When this issue has been raised, the front-office staff has repeatedly responded defensively and attempted to shift blame rather than acknowledge the failure. In the most recent incident, a front-office employee behaved in a rude and dismissive manner and stated that the company would charge me for services not rendered. There is no written contract, no disclosed cancellation policy, and no authorization for such charges. Threatening to charge a customer for services that have not been performed, without contractual basis, is deceptive and coercive. I escalated the matter to senior management and requested a written apology from the employee involved. Management refused to provide one. As a result, I am terminating the service and filing this complaint so the pattern of conduct is documented for other consumers. Desired Resolution: I am not seeking compensation. I am seeking documentation of this complaint and assurance that customers are not threatened with charges for services not performed in the absence of a written agreement.

We used Kulas for a couple of years and the cleaning is generally fine. You just need to be…read moreprepared to pay for the exact time that you agree to--in our case it's 45 minutes for our house. You had better believe that they will not spend 1 minute longer. They'll rush to finish and literally run out the door. They could care less about your satisfaction, their sole focus is how quickly they can finish and can maximize their revenue.

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

I used Gia's cleaning for the first time today and it was a great experience. They arrived on…read moretime, cleaned well, and were efficient! The cleaner may have limited English fluency but this is not an issue given the hard work they put into the cleaning. I will definitely be using Gia's again!

The two workers who came to clean our home were very friendly and did a fantastic job beyond my…read moreexpectations. They were undeterred by the clutter on my computer desk and the end table next to my recliner and they neatened as well as cleaned those spaces. They used Bona products on my hardwood floors, a dry swiffer followed a wet cloth one, leaving them spotless. They couldn't have done a better job!

I had Raccoon Cleaners out for a deep clean and a kind of test run while we decided on a cleaning…read morecompany. I had 2 young women who were friendly and hard working. They made my 2nd floor bathtub so amazingly clean it was kind of unbelievable. I have had a knee replacement and my husband had recent back surgery so it's hard for us to scrub on hands and knees & they did a great job. The inside of the oven is all sparkly, too. Based on the excellent job they did, we've signed up for a monthly clean with Kate and Viktoriia. Thank you, Raccoon Cleaning!

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

Having the Queen of Queen in my house last week was definitely one of the nicest experiences I've…read morehad in a long time period the 2 folks were so kind, gentle. I mean, they cleaned my windows. My windows haven't looked this good since I moved into this house 5 years ago. They did the tracks, they did everything. They even got some windows upstairs that haven't been done in 5 years because nobody could ever reach them. So I really appreciate these people and I'll tell you if you hire the queens of clean, I gotta think based upon my experience that you're going to be more than happy, not only with their pricing but with their service, the quality of the work and also their pricing, because I got to tell you. I had prices from other window. Cleaners that were $200250 more. So the Queen of cleans hit it out of the park for me. Kevin Raines

I would not recommend this cleaning company based on my experience!!…read more I paid $515 for what was advertised as a detailed move-in deep cleaning, and the quality of the work fell far below what was promised. Numerous areas were either overlooked or not cleaned at all. The baseboards were still dirty, the walls were not spot-cleaned, every window sill was missed, there was no high or low dusting completed, and the downstairs bathroom was essentially untouched. After I raised my concerns, the company sent a second team to finish the job. Unfortunately, even after the return visit, many of the same issues remained. I have photos documenting condition of the home after services were rendered. For a professional deep cleaning at this price, I expected much more attention to detail and a completed job the first time. Instead, I had to spend additional time inspecting the work and requesting corrections, only to find that important areas were still missed. I understand that no service is perfect, but this experience did not reflect the level of quality or professionalism I was paying for. Based on my experience, I cannot recommend this company. Lastly, When I asked the worker Josh if the dirt was coming off of the baseboard in the bathroom, he became visibly upset and responded that they had other clients to get to. While I understand that companies have busy schedules, I expected the service I paid for to be completed before moving on to another appointment & that is what I stated to him and he immediately got upset said that he wasn't gonna be talked to like that, stormed out of my house aggressively swung my screen door open & it hit the outside wall. As a customer, I believe it's reasonable to expect clear communication and a respectful response when asking about the status of the work being done in my home. I have attached some of the photos, but not all to show you what they consider CLEAN! HIGHLY UNACCEPTABLE !!