This was my first time using A-1 and I will 100% be back. I called because I was looking for a more reasonable alternative to dealer service and pricing. I could not have found a better shop than A-1. They are friendly, knowledgeable and do amazing work. I will be bringing both of my vehicles here for service in the future. So glad I found A-1 Auto Care, I HIGHLY recommend them. Great, family owned/run business. read more

Just had my front brakes replaced and a 5K checkup. Since it's a hybrid, the brakes last longer, like 110k miles on my RAV 4. Under $600 for everything. read more

Ok so these guys make you feel completely secure in the belief that they are there to fix your car. You don't feel like they are there to also upsell you. They are thorough in assessing and informing if they see something they believe you should consider but only if they believe it is important for your cars safe and efficient operation-- not because they see an opportunity to make an additional sale. Their work is as good as it gets. The staff are the picture of professionalism and pleasant to boot. The pricing is transparent and completely fair. I trust these guys with my maintenance and repairs more than the actual dealership shop and that is a first for me. Cannot recommend them enough. Thank you to the ridiculously competent office person and the technician that did the work. Completely satisfied read more

Honest, down to earth estimates and guaranteed service. I've trusted these guys for years with all my family's trucks and cars. Always excellent care. It's wonderful to have that kind of confidence in such an important need. read more

A-1 Auto Care - Car - Auto Repair Near Me - Carlsbad, California

Great local business for all your vehicle needs. I've been going to A1 for years and they always do a great job. Clean shop, quality work, friendly people. I highly recommend A-1! read more

Honest, friendly, skilled and professional. I use Kevin's service for all my vehicles. Uses Toyota products on the Toyota and Mercedes parts on the Benz. If he says your vehicle needs something, get it. If he says not needed, you can forget it. read more

A-1 was great! I brought my truck in for a cracked radiator, they took me in quickly, kept me updated with the options and quote for repair and got me back on the road with no worries. Their shop is in immaculate condition and clean which speaks volumes for their character and pride in their work. 10/10 recommend. read more

Rude owner. Called to make an appointment and was talked down to. Horrible customer service. Better places in the area to take your car. AVOID read more

A-1 Auto care is the only shop my family goes too! 30+ years and still the best service in town

These guys are the best!!! Excellent, honest service in a super clean shop!! Pricing is very reasonable and they are very professional.

A-1 has been my go-to for decades. Value, integrity, and quality that's hard to beat.

Kevin and his guys have worked on my personal and work vehicles many times, and every time is just like the last...A-1 exceptional service! A-1 Auto has a great little shop right in the heart of Carlsbad Village, and is easily accessible from Coast Hwy or the I-5 freeway. Super clean shop! I've been around a little while, and gone through lots of shops and mechanics in the past. I can tell you without hesitation, I have never seen a cleaner or better maintained shop...EVER!! That's important, trust me on that one. Their attention to detail is impeccable, pricing is fair, and they stand behind their work. If your vehicle is as important to you as our service vehicles are to us, then you should check out Kevin and his family-friendly team at A-1 Auto. We're glad we did, and I'm sure you will be too. read more

Always have a good experience here. I have found them to be honest, friendly and a good value. Highly recommend!

Top notch service from them! Customer service up front is super friendly and she's very helpful! Honest mechanics and technicians also! Coming here forever now! read more

This place is the very best!! Melissa is always so kind, and the entire team is fast and reliable. I'm always confident that they won't overcharge me or make me get any unnecessary updates. I come here for anything from oil changes to more complex issues with my car. Highly, highly recommend A-1! read more

They are super nice. My husbands brother recommended this place. I took my Scion TC for an alignment. Dropped it off in the morning and picked it up later that day. Super nice lady and gentleman. Very professional and they cleaned the plastic my trunk door sits on for free. As it pops off when I open my trunk. So they helped me with that. Highly recommend and honest people. read more

My wife and I have had our Hondas serviced there on two occasions, with extensive work on both. I found the staff to communicate clearly the costs up front, and they explained the risks / benefits of waiting to repair certain items. They are knowledgeable, work efficiently, and called me along the way with updates when needed. Even the visit summary for the repairs communicates exactly what the cost was for parts, labor, and the actions taken. We will use them as much as possible! read more

Wow so we just bought a car from a previous owner. Tried to simply call to see if this business that had serviced the car in the past had done the timing belt. Really rude and would not help at all. Would not attempt to search by VIN. I mean timing belt is an important service. I won't be going here due to the vibe and lack of customer service. read more

I have 2003 Honda Accord with clutch that was slipping. Since I live in Carlsbad, there are too few choices in car shop. So I called to get a quote and I was greeted with a friendly voice of Melissa. She gave me a fair quote and assured me that the job was going to take less than 2 days. Others shop estimated "at least 2 days" of repairs. That means large labor cost. I dropped off the car on Tuesday before the shop closed and the car was ready by Thursday morning. This was my first time with this shop and it was positive experience. They made me feel welcome and I highly suggest this shop. HAPPY CUSTOMER. read more

Just had the same experience as Elena in her review. Came to drop off my friend and thought I'd see if I should take my cars to this shop based on his recommendation. Guess I shouldn't have arrived in my old truck that I use for yard work around my house. The lady running the office must have seen it and decided I wasn't worth her business. I asked if they work by appointment only and she said yes. Her initial response was curt but not overtly rude and I figured that it was a good sign that they are busy. So I asked if I could get an appointment. She was hilarious...she gave me the side eye and asked the year of my truck. Once I told her the year, she switched to her condescending voice, said they don't work on cars that old, and walked away to run my friend's payment. I'm okay with the fact that they don't want to work on old cars but no need to be rude about it. I have two other nicer and newer cars at home that also need work from time to time but I guess she couldn't see those. Maybe she was just having a bad day, we all have those from time to time. I felt like I was in an episode of Seinfeld with the Soup guy. Anyway, based on their generally good reviews, she's probably nice if you come in with a newer car so hopefully you won't have the same experience. The end. read more

I stopped at A1 Auto after my mechanic said they were too busy to take me that day. A1 got me in ASAP ... then get this -- they actually escorted me into the shop and showed me the issue with my car. Seriously? Am I on Hidden Camera? It turned out to be a problem stemming from a recall the dealer fixed a month prior. They charged me a small diagnostic fee, and my car is now at the dealer being fixed FOR FREE. They could have just fixed it and changed me, and I'd have never been the wiser. DONE! I'm going nowhere but A1 Auto for my cars from now on. Thanks, A1!!! Scott W read more

My son was recommended to go here for an oil change. Well they treated him so good that he came home saying "they were so helpful and nice you need to go here." I of course appreciate good service so I decided to try them out. Good service does not do my experience justice. Kevin went above and beyond to get my car in for an oil change. He was super patient and helpful with answering all my questions. He was truly genuine. So hard to find! My family will absolutely be back! read more

A-OK. Been going there for years, but not the biggest fan of the customer service/personal interactions from some new hire(s)? I guess I got used to the old people. I'll try somewhere new going forward. Retrospectively, I've liked their service and honesty. You probably won't go wrong here - I just didn't love my latest experience. read more

They were so helpful and friendly. They have Toyota parts !!!!! Honest and reliable. You will not find a better mechanic. Support local and shop here for your auto repair needs and maintenance. read more

We have been taking our cars to A-1 Auto Care for about 10 years on a recommendation from our daughter. This is a family owned business with Kevin as the owner/operator. The service provided is outstanding and the prices competitive but the most important thing is Kevin is a honest guy. I have never been overcharged for unneeded service and at times have not charged for simple fixes. During the Coronavirus lockdown, A-1 AutoCare is offering free oil changes to first responders. So, if you are in need of high quality auto service from a honest family owned shop, this is your place. read more

Brought in my 2019 Lexus IS300 to Melissa and Kevin for a 20,000 mile service,I was blown away by the friendliness and welcoming environment there at the shop, reasonable pricing, will definitely be back, so if you need your car serviced schedule an appointment with Melissa or Kevin they will treat you Better then any dealerships would read more

A quality mechanic you can trust! I get all my oil changes, brakes, and regular maintenance done here. Kevin pays attention to detail and really cares about the vehicles he works on. It's easy to have a mechanic up sell you but Kevin has always been honest and lead me in the right direction to keep my vehicles running smoothly. Whether it's my older pickup truck or my "newish" daily driver, I can always guarantee it will start up and run great thanks to Kevin. read more

We have 3 vehicles, we service all of them at A-1 Auto Care. Kevin and his sister Melissa run a professional shop. 1. Easy to get along with the entire staff, they are courteous and helpful. 2. Their workmanship on our vehicles is excellent. 3. Prices are fair in my opinion and I am glad to pay them. It's really nice to know all of our vehicles remain in top notch condition thanks to A-1 Auto Care. We highly recommend them. read more

I have been bringing my cars (Audi, GTI and Mustang) here for years, love the office staff, super friendly and helpful. great customer service, super clean garage, they don't overcharge or try to sell you something you don't need. Highly recommended!!! Tina read more

I gave the auto shop across the street a chance... It's literally across the street from me. I see it everyday as I leave for work, maybe 100 feet away. I needed my brakes done STAT - and I was able to drop off my car and walk the 12 seconds home. Two hours later, my car was ready to go. It was almost too convenient. It's definitely a mom & pop shop. Upon walking into the office w/ sliding glass doors, family pictures line the back shelves. Black and white local Carlsbad & San Diego photographs hang on the back walls. All in all, it's a very laid back and friendly atmosphere. And, they didn't try to rip me off. So there ya go. read more

I love A-1 Auto Care! They take extremely good care of my car (2016 Toyota Prius). This place is family owned, and you can tell: the staff here are genuine & knowledgeable, and I have never felt taken advantage of. Plus, they have easy discounts: I have their license plate holder, and I get a discount on all oil changes. When I went in for the first time with a nail in my tire, they patched it for free! Later, when I bought tires from them, the price was fair, it was done by the end of the day, and they now do free rotations for the rest of the tires' lifetime. A-1 is simply the best. read more

Let me start by saying that I am really not a Yelper and I have never written a negative yelp review in my life but I thought the community should know this information that was quite upsetting to my family. We have been going to this shop for over 20 years and we have always loved and trusted them to do professional quality work. The shop used to be owned by this really nice man named Jimmy and now it has a new owner the past few years but still has been a fairly good experience until now. I have always told anyone looking for a shop to go here and recently referred my boyfriend there to fix a problem on his 98 Corolla. It's a really old car and the body is in awful shape but it still runs fine with only 140k miles on, so she still has some good life in her. After going out of our way to have the car towed to the shop to be fixed, the new owner Kevin decided call my bf to belittle and patronize him about his shitty car and basically tell him the car is too ugly to be worthy of their business. He asked if we're sure we even would want them to work on it and claimed they only work on high end cars. Again the car is really low on miles for its age and it was most likely going to be a pretty minor repair so it's not like it wasn't gonna be worth at least looking at. Also the family cars we have been taking there over 20 years have never been high end so I'm not sure where that bs is coming from. They have always been so nice to me I was shocked and disgusted that they would treat someone I recommend to them this way. We were so offended we immediately had the car towed out of there. If you don't want our business we can find someone much more appreciative and kind to do the job. I just find it extremely unprofessional and unkind to belittle people and judge them about the appearance of their vehicle. Totally unnecessary. If they didn't want to work on it they could've just said hey we're way too busy for this job and recommend a different shop instead of being so rude and trying to make people feel bad. Especially given the fact that he was recommended by such a loyal customer you would think they would make an exception and just shut up and do the job. I have no interest in giving my business to a place that treats people in such an unkind and patronizing way, so my family and I will sadly no longer be giving them our valuable and loyal business. This review is definitely about customer service and not the quality of work. I know they do a good job but it doesn't mean much if you treat people like crap and don't appreciate your loyal customers. I have an idea A1, how about you stick to your job, fix peoples cars, take their money and keep your unwanted opinions to yourself. Also learn some compassion and customer service skills while you're at it. read more

Always had good experiences here. They are honest and communicate very well. They were recommended by a few good friends of mine, friends that I trust, grateful to have found a good shop. Also a clean and well organized facility. read more

I went here for the first time after being referred by a friend of mine. It's so nice to know that I've found an honest auto shop...as a young woman, you never know if people are going to try to tell you that you need unnecessary things done, but that definitely didn't happen here. It's a family-run shop & the people are super friendly. I got my starter fixed for a measly $125 (it was installed incorrectly, so they had to take it out & re-install it) & they rotated my tires for free, since I was a new customer & told him that I also needed that to be done. He checked the fluids in my car & did an inspection since I have a road trip coming up & was happy to hear that he wasn't going to tell me that I need to have 101 things done to make my car safe for the ride. The whole thing only took about 2 hours or so. I'm definitely going to recommend them to everybody that I know. read more

This is an excellent auto repair shop and I highly recommend their work! I brought in my Ford Ranger and had great service, affordable, and loved the work they did! When I came in I was in trouble! I was up surfing from San Diego, and my truck broke down. I had it towed to this shop because of the reviews I found on Maps. It was a gamble. But boy and I glad I came! They were super helpful, gave me water and sodas, and fixed my truck UNDER estimate... What a great place! read more

A-1 Auto Care - A-1 Auto Care. - Auto Repair Near Me - Carlsbad, California

We recently discovered A-1 Auto Care for our numerous cars needs. Melissa is extremely helpful and more importantly honest! We have taken our cars to several local mechanics and needless to say have been ripped off! We will be taking all cars here now. So happy to have found reliable, honest people to work with! FYI they work on Land Rovers which is a huge plus!! Great family owned local Carlsbad business. read more

Thank you!! We were referred to A-1 Auto care by my son's friend when his check engine light went on. They were very friendly and fair. They fixed my son's car within a couple of days and it is running great. A couple of weeks later a friends car was having trouble. We sent him to Kevin. They went above an beyond fixing a car that probably wasn't worth the cost or the hassle. They were honest, fair and upfront with everything that was going on with the car. If we ever have more car trouble we will be back! read more

I was recommended by a friend. We've since always taken our two cars here to get serviced. The staff here is genuine and honest and never tries to upsell (unlike our local dealership). It feels strange in a good way when this place actually tries to save you money. Lastly, sitting in the waiting room, I'm connected to the wifi so I can work, I was offered coffee, cold water bottles, and snacks. I don't want to leave! Lastly lastly, this place feels like family. Everyone is incredibly nice. Will definitely recommend to my friends and family. read more

Kevin is awesome and works on VW! I have had a few things done here and he is professional, friendly, honest and very timely! He makes the process feel as though all will be ok! Jesse and all the staff are very friendly and I trust Kevin completely! Being a female that is hard to find when it comes to cars etc! Jesse has worked on my cars for over 10-15 yrs! He's awesome! Totally trust this shop and appreciate their sensitivity when it comes to stressful situations! I do and would recommend them! At this shop I have had my radiator replaced Brakes Oil changes And other small things Kevin has the capability to do a diagnosis on what needs to be fixed etc! Thank You A-1 read more

It's very difficult for me to trust mechanic shops with my car, except this place. I am so thankful to a friend who suggested I come here for auto work. I trust this place very much!!! They are very friendly and full of laughter which is comforting. As long as I live in San Diego county I will continue to bring my car(s) here. read more