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    Firestone Complete Auto Care

    2.5 (250 reviews)
    Closed • 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

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    Reviews With Photos

    Richard R.

    UPDATED: So when my wife took our car here, they said we need suspension and brake work and a new set of tires among other things. The picture below says it all. So I got a second opinion from another franchise. They said my rotors and brakes were still good with 75% of their life left. And when it came to the suspension system, I only had ONE bad lower control arm. But this is the kicker: The bad lower control arm had a proprietary bolt that the mechanic had to get from the dealership to replace, because someone tried to hammer it into place, warping the hole into an egg-shape. Now I highly doubt a Firestone employee did this (which also snapped the bolt in half), but the odd thing was that my mechanic found that a boot close to it was stretched to cover the front end of the broken bolt. So here is the added problem: The broken halves of the bolt were working their way out. It was only a matter of time and bad luck that they would fall out, drop the bad control arm to catch the ground and RIP THE FRONT PASSENGER WHEEL OFF AND POTENTIALLY TAKE MY WIFE AND KIDS' LIVES IN A PREVENTABLE ACCIDENT!!! So how did they miss telling my wife this when she was there? Simple: It's easy to deduce no real inspection was done at all. I'm not even sure if the oil was changed and I'm going to have to go to my mechanic to make sure it gets done. Reason being is because even I was able to spot something wrong just from seeing a protruding bolt. And the cost to replace the faulty control arm and 4 new tires from where I took our vehicle to? Just a little over $2,000 (parts + labor).

    David L.

    OMG ! I went with my son to Firestone because he needed a front tire and an alignment. They asked if he would like a $10 inspection of his vehicle. When we picked up his Beemer, this is the report: mechanic couldn't remove driver side rear wheel. They stated that the lug nut was over tightened and that needs to be chiseled off and replace wheel bearing. I stood there listening and winking to my son not to worry, next was maintenance replace plugs $600 (4 plugs), and more... THEN, he drove to San Diego (30miles), when he got out of his car it was billowing smoke, the oil cap was not on. Thankfully his car didn't burn up like a previous customer. My son handled it well, they changed the oil and filter, washed the engine compartment. They did not want to write that "their" mechanic did it on the bill. So Beware ! Find another place PS, when we got home, I removed lug bolt with a breaker bar.

    Type of customer service
    Guiseppe L.

    Do not come here for any engine work. They do not have oil consumption testing nor are they able to replace a short block. It will take them a week to tell you so but best to find another place for the work. Also you have to wait 25-30 minutes while they are on the phone with other customers as seen in this photo.

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    1 month ago

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    4 months ago

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    10 months ago

    Very friendly customer service did great work on our family Van. Thank you so much. Good place to go for reliable care.

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    2 years ago

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    11 months ago

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    2 years ago

    These guys give legendary customer service. Get here! I know I can count on these fellas to do the job right the first time

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    Page 1 of 7

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    “Manny was incredibly helpful is getting our flat tired replacement through the AutoNation claim process!”

    Mentioned in 4 reviews

    Read more highlights

    Oceanside Motorsports - Official Logo

    Oceanside Motorsports

    (162 reviews)

    I don't normally write reviews for anywhere I go, but when I was in here a few weeks ago for my BMW…read moreE46, I was super impressed by how professional and knowledgeable everyone at this shop was. Fred and Robert helped me figure out what needed to be done and what I could do myself at home, and if I wasn't moving soon this would be my go-to shop

    CAUTION: Not trustworthy. I will never return. I wouldn't even send an enemy here. I don't like to…read morewrite negative reviews. But if I had trusted this shop, I would have given them between $2600-4000 for work that was NOT needed. First off, I was lured in by an Instagram ad that offered me a detail included with an oil change. Sadly, I learned this was too good to be true!!! This shop is not very close to me, so I took about a half day off work to go to this oil appointment, only to be told the marketing person "messed up" and it wasn't really a detail but just a car wash, but they would "do me a favor" and hook it up. Well, they didn't hook it up. I can wash my car far better than they did. And a detail? They didn't even vacuum or dust it. Ridiculous. Next, they tried upselling me at every turn (starting with the detail they tried to sell me until I reminded them it was supposed to be included). They did an "inspection" and quoted me for all kinds of work I didn't need and/or couldn't afford. A Cabin air filter I had just done myself weeks prior. Brakes another shop did 2 months prior. Then some suspension stuff that seemed serious (see pic) - which stressed me out for months, until I finally had saved $ to take it to another shop... (Because, NO WAY I was getting work done at this place after all of the red flags.) Well guess what? Just recently I took it to a different (actually trustworthy) shop. The owner put it on the rack. Came back in with an weird expression as if to say, "you're not going to believe this." I had no idea what was about to happen. I was dreading how costly it might be, as I had delayed the repair by months. He had me walk under my car with him to see these supposedly cracked and leaking tie-rod boots and other issues... and everything was IN PERFECT CONDITION. Which makes sense bc my car has only about 50k miles. So the second shop sent me away without paying a penny, and I'll be going back there to get my brake pads done when they're *actually* due to be done. Shops like Oside Motorsports are why we can't trust mechanics. It's truly sad. I can't imagine if I performed my job this way, trying to unethically take ppl's hard-earned money, just because my customers have little choice but to trust me. It's shameful.

    North County Auto Service

    North County Auto Service

    (228 reviews)

    I have a 2018 Chevy Traverse that's about to hit 100,000 miles, and as sometimes happens around…read morethat point, quite a few things have started going wrong. As a result, I've made several visits to North County Auto Service for different issues. One of the first things that stood out to me was the professionalism of Mike and Wrex in the front office. They're straightforward, friendly, and honest about what your vehicle needs, even when having the work done at their shop isn't necessarily your best option. I also appreciated the way they treated me and my vehicle. My Traverse is pushing 100K and definitely has its share of wear and tear, but they've always been respectful and even complimentary about it. There was never any of the condescending attitude you sometimes get when bringing an older vehicle into a shop. More importantly, I trust their diagnoses. I've brought the Traverse in more than once expecting an expensive repair, only to have them tell me otherwise. One time I was convinced the air-conditioning system needed to be replaced. They diagnosed it properly and determined it simply needed to be recharged correctly, saving me from a much more expensive repair. Are they the cheapest shop around? Probably not. But I've learned that the cheapest repair can become the most expensive one if it isn't done correctly the first time. With North County Auto Service, I feel confident that I'm getting an honest diagnosis and quality work. They've earned their excellent reputation. If you're someone who gets nervous about taking your car to a mechanic because you're worried about being taken advantage of, this is the kind of shop you want to find.

    The guys are North County Auto are THE BEST auto shop in town. I switched to them a few years ago…read moreafter being ripped off by another shop up the block. They are honest and fair on pricing, and make you feel comfortable the second you walk in. I encourage anyone looking for a trustworthy mechanic to give North County Auto their business.

    Oceanside Car Clinics - Brake inspection $165, tire rotation $41.

    Oceanside Car Clinics

    (156 reviews)

    These guys ROCK! Awesome customer service! They are all about keeping customers coming back. A lot…read moreof other business are get them for everything you can while they are in your shop! I first noticed them when my sister and I were passing by and she said you should check those guys out for brakes. so then I checked the reviews on Yelp and Google. I used the quote button on Yelp app. They responded accurately and quickly with correct information. Actually the price was lower than the quote! Came in for a free brake inspection at 1:00 pm and they had completed the service by 4:30! In addition to great service and customer service they gave me advice on how to possibly save money on a factory light that comes on randomly. Oh and my steering wheel didn't feel like grease after the service. It's the little things that makes them great! They make you feel like your part of the family and they have your best interest in mind! Thanks Jose and Ish

    The Oceanside Car Clinic was the (second) auto. repair shop I called after Niko's Shop at S & R…read moreService Center on Thursday, July 20, 2023 at 4:30 p.m. I wanted to compare different quotes from these two different shops to see the kind of prices that I would be charged on this Brake Light Replacement Service. When I called this Oceanside Car Clinic and I talked to Eric who works for their shop, he told me that he is not at their shop right now. I explained to Eric that I want to get a Free Quote on this Brake Replacement Service that needs to be done on my 1995 Honda Civic DX Coupe Car. I want to know, how much would Eric charge me for this Brake Light Part and how much would he charge for his labor including the sales tax? Eric told me to send him 3 photos of my car and to text message him from the Oceanside Car Clinic's business phone number. Then Eric said he will give me the (price of the Brake Light Part) and he will also give me a FREE Quote on the (Brake Light Replacement Service). I said okay great. Eric's voice sounded really friendly during my cell phone conversation with him on Thursday, June 20, 2023 at 4:30 p. m. I have the proof in posting my photos and my text messages to Eric on my Apple IPhone XR. But it is also very important to write a review to explain the issue, I had with this automotive repair shop. As a Yelp Elite 2023 Reviewer, it is required from me to always tell the Truth with every experience I have with a business. I did send Eric these 3 screenshots on my 1995 Honda Civic DX Coupe Car. I also told Eric that my local automotive repair shop that I am a regular customer at currently is at this Golden Wrench Auto. Shop and I had recently had my car taken in for an oil and filter change with a 22 point inspection from my local auto. repair shop on June 6, 2023 and my car was fine. I had texted Eric all of this information about my car. Then Eric said he will text me back with a price on this Brake Light Replacement Service if I decide I want to have to get this service done at their Oceanside Car Clinic. I waited for Eric's response back to me on Thursday, July 20, 2023. Eric did NOT respond back to my text message to him from my Apple IPhone XR. Eric still had 30 minutes to respond back to my message to him. Eric never got back to me and like he said he would. I see this as (poor customer service) and the Oceanside Car Clinic needs to improve on their customer service skills. I want to let Eric know who works for this shop, you never know who is going to be calling your shop. It can be a Yelp Elite 2023 Reviewer like me or a potential customer. Please next time respond back to that person calling into your shop for a quote on a specific service. My assumption maybe is that since I told Eric I am a loyal customer at my local shop at the Golden Wrench Automotive Shop. It could possibly be that Eric doesn't want to take away another shop's business. I don't really know for sure, because I am not a mind reader. I think Eric should have been more (honest) to me and he should have told me that he will not respond back to me with a Free Quote on this Brake Light Replacement Service. I also learned that when I call around to some other automotive repair shops to compare prices on a specific service that I want a Free Quote on, these other automotive repair shops, they just care about making a profit and they don't care about me. This is my reason to give this Oceanside Car Clinic a (2 star rating). It could have been better. I rarely give a business a poor review. The only time I do give a business a poor rating is to alert that business to improve their customer service. It would be great if their manager or their owner would respond back to my review.

    Firestone Complete Auto Care - tires - Updated September 2026

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