Cancel

    Open app

    Search

    Firestone Complete Auto Care

    2.5 (246 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 1 month ago

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    More like Firestone Complete Auto Care

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Richard R.

    UPDATED: So when my wife took our car here, they said we need suspension and brake work and a new set of tires among other things. The picture below says it all. So I got a second opinion from another franchise. They said my rotors and brakes were still good with 75% of their life left. And when it came to the suspension system, I only had ONE bad lower control arm. But this is the kicker: The bad lower control arm had a proprietary bolt that the mechanic had to get from the dealership to replace, because someone tried to hammer it into place, warping the hole into an egg-shape. Now I highly doubt a Firestone employee did this (which also snapped the bolt in half), but the odd thing was that my mechanic found that a boot close to it was stretched to cover the front end of the broken bolt. So here is the added problem: The broken halves of the bolt were working their way out. It was only a matter of time and bad luck that they would fall out, drop the bad control arm to catch the ground and RIP THE FRONT PASSENGER WHEEL OFF AND POTENTIALLY TAKE MY WIFE AND KIDS' LIVES IN A PREVENTABLE ACCIDENT!!! So how did they miss telling my wife this when she was there? Simple: It's easy to deduce no real inspection was done at all. I'm not even sure if the oil was changed and I'm going to have to go to my mechanic to make sure it gets done. Reason being is because even I was able to spot something wrong just from seeing a protruding bolt. And the cost to replace the faulty control arm and 4 new tires from where I took our vehicle to? Just a little over $2,000 (parts + labor).

    David L.

    OMG ! I went with my son to Firestone because he needed a front tire and an alignment. They asked if he would like a $10 inspection of his vehicle. When we picked up his Beemer, this is the report: mechanic couldn't remove driver side rear wheel. They stated that the lug nut was over tightened and that needs to be chiseled off and replace wheel bearing. I stood there listening and winking to my son not to worry, next was maintenance replace plugs $600 (4 plugs), and more... THEN, he drove to San Diego (30miles), when he got out of his car it was billowing smoke, the oil cap was not on. Thankfully his car didn't burn up like a previous customer. My son handled it well, they changed the oil and filter, washed the engine compartment. They did not want to write that "their" mechanic did it on the bill. So Beware ! Find another place PS, when we got home, I removed lug bolt with a breaker bar.

    Type of customer service
    Guiseppe L.

    Do not come here for any engine work. They do not have oil consumption testing nor are they able to replace a short block. It will take them a week to tell you so but best to find another place for the work. Also you have to wait 25-30 minutes while they are on the phone with other customers as seen in this photo.

    See all

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Very friendly customer service did great work on our family Van. Thank you so much. Good place to go for reliable care.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joseph M.
    261
    144
    72

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Deez N.
    1090
    126
    18

    7 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alex L.
    36
    11
    7

    3 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jim M.
    0
    66
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 3
    Love this 1
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tommy E.
    369
    59
    30

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben S.
    196
    60
    1

    2 years ago

    These guys give legendary customer service. Get here! I know I can count on these fellas to do the job right the first time

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jane M.
    3
    51
    10

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amir K.
    44
    44
    3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Manny was incredibly helpful is getting our flat tired replacement through the AutoNation claim process!

    Mentioned in 4 reviews

    Read more highlights

    Carlsbad Tire Pros

    Carlsbad Tire Pros

    (21 reviews)

    These guys saved the day! Went to the dealership for my last free oil change included after buying…read morea new car. Of course they gave me a long list of other recommended car maintenance things I would need to pay for - including new tires. They were trying to charge me $1300 for my set of tires- and that was even with a special "promotion": buy three and get one for $1 (wtf). Only after I said I would pass did they tell me they would price match. Uh huhh. Called these guys and they offered me the same tires for over half the dealership's quote and accommodated me for same day service (even when short staffed for the holidays). I was happy they had them in stock too. They were so friendly and accommodating. It's refreshing when an auto place doesn't try to exploit a woman's lack of car knowledge when she comes in. Honest and reliable. Enjoyed walking around downtown Carlsbad while I waited. I'd recommend these guys to anyone. Thank you!

    This location used to be Big O Tires. Now it is Carlsbad Tire Pros. Same building, same equipment,…read moremostly the same people. Same waiting room that looks like all of its furniture came from a thrift store. But new name. I've dealt with them for years and have always been delighted. Today I had a crisis with a ruined front tire on my Volkswagen EV. The size that it needed was unusual. The manager explained to me that if I wanted a good price I was going to have to wait until Monday. I explained to him that I was going to lose a lot of money if I didn't have a working van this weekend and that I would be willing to pay more for quick service. He understood, and figured out where he could get same-day delivery on tires that would work. When you replace a front-wheel tire with a new variety, you have to change both of them even if only one side is ruined, so I needed two unusual-sized tires in a big hurry. I got them. My car was towed in on a big flatbed tow truck, but I drove out with a smile on my face, two new Michelin Crossclimate-2 tires on my front wheels, and a a larger Visa balance. I am thinking about going back on a non-emergency basis to get my rear tires replaced with Crossclimate-3's. They are pretty great.

    Costco Tire Center

    Costco Tire Center

    (50 reviews)

    First time buying tires at Costco . Their prices are unbeatable especially if you lucked out on the…read morespecial monthly rebates on certain brands! It's hit or miss when you're here in person trying to get prices/availability/suggestions as they can get extremely busy. But once you get someone, the front desk tire staff has been pretty great. I got suggestions, then compared it to other places when i got home but decided Costco was the best so I ordered online (per their staff). You order and pay online, then tell them which location you want installed. Making an appointment was easy (when they picked up the phone). I was told appointments between 9-10a go the quickest (an hour) while other time slots can take up to 1.5h. My appointment today was at 10a and I was told 1h max. I came back (after shopping inside) around 11:05 and it wasn't ready. Finally the front desk guy apologized and said it should be ready soon and I can go outside. My car was still being worked on so i ended up standing in sun for awhile (probably 11:25a before the same guy saw me waiting and helped the guys pull out my car so I could drive off. I went straight to an alignment place an noticed the tire rims were all sticky with gunk (after i got a full exterior detail too - boo). So that was a bummer. But car drives alot smoother with the brand new 4 Bridgestone tires so I'm glad.

    Jesse. This guy. He's a CHAMP!…read more I got there with a nail in my tire near closing and I was asked to come back early the next morning. When I told Jesse about my stressful day the next day, Jesse quickly pivoted, and took care of me lickety split. After quoting over an hour, he got done in a fraction of the time. Parting words: "You have a big day tomorrow. You should get out of here." Thanks Jesse!

    Firestone Complete Auto Care - tires - Updated May 2026

    Loading...
    Loading...
    Loading...