I can write a bunch of words here, but in truth, you just have to experience this for yourself to truly appreciate it. What I will say is this: imagine hundreds of fabric samples that can become your own custom, fitted shirt. You design it - right down to the buttons, the accents, even the collar. The shirt is fitted specifically to your body. The price is very reasonable for this high end bespoke-type service. What's more the service is excellent. Sam, one of 9T's owners is fantastic, and I cannot say enough about my consultant, Sergio. In fact, if you decide to have a custom shirt made (they do custom suits too!), ask for Sergio. Friendly, fun, but thoroughly professional, Sergio has really managed the process for me very well, and has made it relaxed and enjoyable. It was a fabric c Sergio brought to my attention that actually became the fabric choice for my second custom shirt. Plus, once you step inside their studio you're going to love it - it's comfortable, it's eye-catching and it has a bar. :) I would highly recommend 9Tailors for your menswear (and beyond) needs, and I look forward to my next appointment! read more

I wanted a MTM suit for my son's wedding and after doing the research for providers in the Boston area, I chose 9tailors. Having a brick and mortar store was a real selling point for me. I had a very good idea what I wanted and Samantha and her staff mad it very simple to make that vision a reality. I asked for rush delivery at a nominal upcharge as I wanted to make sure there was enough time to make any alterations necessary, which turned out to be a good choice. I had to go back twice for alterations in the jacket fit, but eventually it was all worked out. The alterations were made without fuss and Samantha was clearly interested in making sure everything was "right". Overall, it was a great experience that I'd highly recommend. read more

Really impressed with the customer service and level of expertise we experienced at 9Tailors while looking for suits for our groomsmen. Eboni was so helpful! When we mentioned that several of the groomsmen are in NYC, Eboni mentioned that they travel to New York once a month and can coordinate to take their measurements. read more

A lot of time goes into selection of fabric, but not so much in the accuracy of measurements, or alterations. Earlier reviewer put it best when he noted that this is not custom clothing. read more

So this is a real tough one, about four years ago I received some sort of deal or coupon to get a custom shirt here. I was hesitant to do it as i had never done it before. I don't wear a suit and tie to work but do have to wear them on occasion and wanted one "go to" shirt that I could wear out casual, suit, or with i tux. The real reason is I can't buy off the rack and end up buying $60-$100 shirts just to have them tailored. So for about $100 (that was the price w/ coupon) I figured why not, it's a wash and it will actually fit! I went in and without getting into it got EXACTLY what I wanted and it fit perfect! All around! even my tailored shirts didn't fit this well. The french cuffs were perfect, and the larger cuff on my watch hand was a nice touch. After such a good experience, I decided to treat my self to a custom 3 piece suit and another shirt. This round wasn't quite as successful and without getting into it I had to go back multiple times to get it perfect. As frustrating as this is let me also state that I have a 19.5" neck 45" chest, and a 34" waist. At the time I was coming in I was in a training transition and I'm pretty sure every measurement changed by a few inches over the course of this trial and error. Let me also state that the extent they went to, to accommodate was something i've never seen before, at one point Sam actually came to my home for a final measurement and then dropped the suit off for me so I could have it for a holiday party! Will I come back again? Yes, but this time I will have Sam do my measurements from the start and only work with her. Not that the staff is incompetent, just that I have a very specific and uncommon body shape and Sam simply has more experience with it. read more

I have been going to 9Tailors for over 2 years and have had a great experience with each purchase. Sam and her team are warm, friendly and reliable. Any time there has been a slight issue with any garment, Sam is always quick to have me in to make sure that it is fixed as quickly as possible. I am getting married next summer, and would have nobody other than 9Tailors make the suits for my groomsmen and myself. I cannot recommend 9Ts highly enough. read more

Sam and her team are phenomenal! I have been going 9tailors for years, recently went to them for my wedding and again my expectations were exceeded. From the initial suit/shirt selection/fitting and follow-up fittings for my groomsmen and me, Sam and her team were excellent. The suits and shirts came out awesome; we received numerous compliments on the style and fit. I will definitely be returning to 9tailors and highly recommend them! read more

I have purchased five shirts from 9 tailors and I cannot recount the number of compliments I have received on them. I'm a fairly slim man, and finding well fitting clothes always seem to be a problem. With 9 tailors, that's easily solved. All of my purchases have been excellent. The shirts fit perfectly, are fashionable, durable and are exactly what I asked for. I'm no expert but the cloth feels very sturdy and more importantly is quite comfortable. Sam and the rest of the staff is extremely friendly and helpful. I highly recommend them to anyone who wants quality shirts. read more

I came in to get a shirt tailored, as my curves make it hard to shop for them off the rack. Im *so* glad I did. Michelle is a pleasure to work with, and Ebony has a great eye too. I loved all parts of the experience, from the initial welcome to the review of fabrics (there are tons of options) through the final selection of buttons. Really looking forward to trying on my new shirt and hopefully ordering more in the future. read more

Stay Away. I bought two suits. Both fit terribly when I first came in for fitting. I had to send them back multiple times for fixes, adding over a month to my wait time. Even after the multiple alterations, they still didn't fit anywhere near what you'd expect from a custom suit, but at that point I couldn't wait any more and just decided to live with it. What is the point of getting a made to measure suit if it ends up fitting worse than an off the rack suit and requires multiple follow up alterations to make it barely wearable? Quality is terrible as well. One lasted less than a year before the seat blew out getting into a car. The other is starting to rip in the seat and the sleeve liner often sticks out past the cuff requiring me to stuff it back in. If you want a quality suit that fits like a glove the FIRST time you try it on, try Alton Lane. read more

The owner of 9tailors Sam is fantastic! I'm pretty indecisive when it comes to clothing, so she helps pick the fabric,styles etc. I have ordered multiple times with her, ordered custom shirts as gifts for family,friends as well as even my agents, the quality is unmatched, but most importantly it is the time and effort she puts into each shirt order. I can't thank her enough for keeping me constantly looking good! read more

I work for a professional services firm in Boston and I always need to look sharp when meeting with my clients. 9tailors is the best. There is no better place to purchase a custom suit, sports coat, or shirt. They offer high quality fabrics and tailoring at reasonable price. I've been coming to 9tailors for over 3 years now and I always have a great experience. Sam (the owner) is extremely friendly and is really knowledgeable in what's "on trend". She serves as my trusted fashion advisor. Sam is also very patience. She really caters to her customer's needs. Their new loft location on 132 Lincoln street provides a nice cozy environment. It is also very convenient - only steps away from the South Station subway. There is also meter parking on the same street. So if you are seriously thinking about purchasing a custom suit, then look no further than 9tailors. read more

Feel like a million bucks when I wear my suit!! Service is great, and I like being walked through all the different options.

Ordered a custom suit and shirt. Suit fits great. Could not have been more pleased with my experience.

I am consistently impressed with the superior level of customer service that I receive at 9Tailors. First off, it is a friendly and pressure-free atmosphere. Going in and working with the same stylist (Michelle) provides a level of comfort and trust that you wouldn't otherwise experience in a rotating roster of salespeople. In fact, I often trust Michelle to be the tie breaker when trying to decide between 2 fabrics. Even for a fitting, minor adjustments are made both pay and judgment free (did I gain a couple of pounds?). I highly recommend this establishment to anyone who has experienced challenges in the big box stores. Heck, I recommend it to anyone who wants to shape their own style destiny, values superior craftsmanship, and appreciates highly personalized customer service. Heck, Michelle is even making me a Pinterest board of all my favorite fabrics! Can't get more personalized than that. Highly recommended. read more

I love 9tailors! I have only bought 1 shirt from them so far, but I hope to buy more in the near future. My experience with customer service at 9tailors was excellent. They also have a great selection of styles and fabrics so picking out every detail of your shirt is super fun. Perfect fit--makes me more confident about myself. I wore my 9tailors shirt for a presentation and it brought me good luck! =) read more

Customer service and quality are the two things you need to know about 9tailors. Sam and her team are the best and the shirts look and fit great. You definitely need to check them out. read more

custom fit shirts (with your selection of cut, fabrics, collars, cuffs, buttons...) for the same price as what you'd pay at brooks bros or another comparable store - add in the customer service, and 9tailors is hard to beat. if you're like me and have trouble finding shirts that fit well (skinny, but broad shoulders, etc) this place is definitely worth a visit. read more

One star for product quality, four stars for customer service. Because my purpose in going here was to acquire their product (a suit) and they failed to deliver a well-fitting suit in the time they said that they would be able to, this deserves one star in my book. Good customer service doesn't balance out bad product. Tl;dr version: Went for a suit for my wedding 2.5 months ahead of time, was told there was time. Suit shoulders (really, one of the only irreparable parts) did not fit the measurements they had taken, I was told that this was a problem that they had been having consistently (shoulder pads made too long and shoulders made wrong), they tried to fix it when it was unfixable, only to be told by a tailor (the tailor that they use!) that it had to be remade 1.5 weeks later, which couldn't be done in time for my wedding. I'd hold off a while until you know that they've figured out whatever is going wrong with their measurements or whoever is making their suits (they don't do it themselves, they send the measurements to someone in NYC who does it for them). Long version: I went in two months ago to have a suit made for myself for my wedding (2.5 months between suit fitting and wedding). I picked everything out, got measured for the suit, and was told that the suit would be there for me to try on after five weeks. I was told it would take another two to four weeks tops to make final adjustments before everything would be ready, which was perfect timing for my wedding. A little more than 5 weeks after that appointment, I called and was told that the suit was ready for me to come in and try on. I did, and though most things fit pretty well, the shoulders were very strangely made - thick shoulder pads on a slim-fit suit that extended well beyond the point of my shoulder. When the associate saw this, she told me that I was the third customer that week who she had seen with this problem -there is clearly some systematic miscommunication between this shop and whoever makes their suits that was not specific to my experience. I'm fairly new to tailoring of suits and therefore accepted the associate's assurance that it could be fixed (I asked, she said they had been fixing these things successfully). 1.5 weeks later I return to try it on again and it's really not fixed - the shoulder pad extends past the point of my shoulder and the material bows inward below it, and it crumples oddly if I move my arm upward. This is now 2.5 weeks before the wedding and I'm getting a bit concerned. The associate asks me if I can come back either two days later or later on in the same day because their local tailor who makes alterations only works three days a week and we should try to get him working on it quickly. I therefore spent a good chunk of my workday going to and from this shop. We walk over to the tailor later that afternoon and I try on the jacket for him. He had seen a picture of me in it before to see what needed fixing, but upon seeing me wearing the jacket in person, he immediately says that it needs to be remade. It's less than three weeks until the wedding and they definitely can't do this, let alone make any alterations if their suitmaker errs again after remaking. To be fair, they offered to let me keep it through the wedding and wear it as it is or with some more adjustments made in an effort to minimize the problem (though with too large/long shoulder pads, I guess there's very little to be done), and then have it sent back to be remade afterward. The sole reason for me going to buy this suit was to have a perfectly fitting suit for my wedding, though, and I wasn't willing to pay the extra price if it wasn't going to be correct for my wedding. I therefore had to rush to buy a replacement in a department store and bring it directly to an excellent tailor for adjustments to be done in time. They provide me a refund and I'm out the door, two months later, with no suit and much less time to find one that I love for my wedding. Though the staff is very kind and do their best to be helpful, there's clearly something wrong with how their suits are measured or made. Unless I had a perfectly fitting suit that I could give them to send to their suitmaker as an example, I would avoid this place until they sort out the systematic measurement/suitmaking flaws that they're having. read more

This was my first purchase from 9tailors, and they exceeded my expectations. I ordered a suit, sport coat, and several shirts. The staff was attentive and helpful throughout every phase of the process. Eboni was especially helpful when it came to style/design decisions. I had a rush order for a wedding, and the staff kept me in the timeline loop, as well as expediting the minor tailoring details when my suit arrived. As for the quality, this is the best fitting suit I have ever owned, and definitely worth the investment. I live in Boston and the wedding was in Chicago, and the suit traveled exceptionally well. Any creases from packing disappeared after a night on a hanger. I am 6'1 250ish lbs with a large frame, and not the easiest body type to accommodate. I received many compliments on the suit. I am extremely satisfied, and look forward to being a repeat customer. read more

two words: "customer service". Sam and the team are absolutely 100% committed to meeting their client's needs. Before being introduced to Sam i did all of my shopping at a high-end, exclusive men's shop in Philadelphia - shirts ranging from $150-$275 a piece. I have ordered a dozen or so shirts from 9tailors in the past 9 months and the experience has been extremely pleasureable. On one occassion, i "goofed" and ordered the same exact shirt that i originally ordered 6 months prior. without hesitation sam offered to replace the shirt with a new one. The quality of the shirts are top notch, the price is unbeatable and the service doesn't suffer one bit. It's like Neiman Marcus quality and service at WalMart prices. thanks sam and crew!! read more

Sam and the team at 9Tailors are amazing and provide outstanding service and suiting. My husband has been purchasing beautiful suits and shirts from 9 Tailors for years and when it came time for our wedding, there were no other contenders for who would design his suit and the groomsmens'. We wanted all of the men, including our fathers, to have customized high quality tailored suits and Sam helped our vision come true. 9Tailors was very easy to work with and made time to meet with each groomsmen multiple times. Two of the groomsmen were out of state and the 9Tailors team managed to meet with them in their state to make the process simple and carefree. 9Tailors can subtly customize each suit based on specific preferences to ensure that each suit is unique to the owner. The best part is that the suit fits each person perfectly, is comfortable, and doesn't look cheap in photographs. It actually doesn't end up being that much more expensive than a rented suit - and there are so many more benefits to purchasing a tailored suit. Sam and the 9Tailors are patient and helpful throughout the process - what enjoyable, fun, and worthwhile experience! read more