Manager was able to get my order switched over from wrong location no questions asked

I haven't been to the 99 in years and yesterday I thought I would give it a try so I ordered some cooked chicken wings instead I get served raw chicken wings. Bartender was nice enough to take chicken wing off my bill. Thank you. read more

Terrible... flatbread pepperoni for granddaughter doughy and gross. Honey mustard chicken salad... fingers were rubbery. Turkey club was one thick slab... gross... grandson's burger looked okay. read more

My Son wanted to take his parents out for dinner, and we chose 99 because it is within walking distance from his house. Alysa was our server, and she was friendly and efficient. I had the salmon entree, my husband had a salad with grilled chicken, and our son had their steak. All were plentiful, delicious, and reasonably priced. They even offer a 20-ounce Bud Light draft for $3.50! What a deal!!! The place is clean, and their bar is large with multiple TVs. read more

We always love going to our neighborhood 99s. The service at the bar (where we usually sit) is incredible. We always love to get apps or split some entrees and it's never been a bad meal! I highly recommend going to the nines it's a great neighborhood joint. read more

99 Restaurants - American Near Me - Salem, Massachusetts

We came from out of town and needed some good fuel for our trip and this place was great. We had a very kind waiter and perfect service. The southwest fajita bowls were the favorite but the pretzel bites, chicken wrap, and buffalo Mac and cheese were also a big hit. Everything was cooked perfectly and we got a great view of the town from the window. read more

Recommend not eating here, I was served a piece of raw chicken and the manger came out and told he it's fine. Didn't offer me a replacement or a refund. read more

99 Restaurants - American Near Me - Salem, Massachusetts

I have been going to this 99 for almost 30 years and have had very few complaints. Never had a bad meal here to this day. What i don't understand is the lounge is decorated like a sports bar but more often than not, they don't have volume on the tv's. I stopped in to eat and watch the Patriots recently and was told the volume hadn't worked for the past couple of weeks. That is very odd. I went elsewhere and ate and watched the game. I guess I won't go there when I want to view a sporting event. read more

Ordered the Colossal Lobster Roll & Balsamic Salmon. Both were very tasty ! Mango Mai Tai was delicious. Free house popped popcorn while we waited was a little too salty. Server was friendly and helpful with explaining the ingredients in the food. read more

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Great little family restaurant in Salem. Had my first lobster roll here (lol, I know). We are vacationing in Boston and Portland and I got hungry on the way in between. They so far is setting the bar for best lobster roll. read more

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Went for lunch and restaurant was extremely clean and very friendly staff. Ordered the regular hamburger as the waitress told us it was bigger than luncheon special. It was extremely fresh, quality hamburger cooked perfectly medium rare. Very juicy and tasty with crispy fries and great fresh coleslaw. Overall very good for a large regional chain. Good quantity and overall good value. The waitress was extremely professional, friendly and very attentive. read more

Used to be our favorite local take out joint. But lately the boneless wings are thin and overcooked with just lots of breading . House salad is bland iceberg and tomatoes have no flavor. Portion of haddock is tiny. They need to stop using large plastic containers that are black and hence cannot be recycled. Clam chowder tastes like it comes in a can. Steak also overcooked and salty. Big disappointment. They have lost their passion. read more

The food was amazing! Perfectly cooked. Thank you for a wonderful experience! I had fried pickles, and fish and chips. read more

After being in a pinch and trying to find a last minute child-friendly restaurant on the way home we ended up stopping at this 99 in Salem. Easy, quick, and convenient. Normally I would not go out of my way to write a review about a chain restaurant 5 minutes after leaving but-- we just experienced the best service I've ever had in my lifetime. Based on the customer service itself, just, wow. Every 9's in New England needs to take a lesson from this particular location. Both our server Cheryl and the manager Howard were both so kind, caring, and attentive to us and our toddler. Seriously, they were so welcoming and friendly and frequently paid visits to our table to make sure we had everything we needed and that we were satisfied! The service was above and beyond, we really felt at home. We will absolutely be paying this location another visit! Thank you Cheryl and Howard, you both are a positive light in this world and the world needs more people like you. PS- the food was great too! read more

I come here every week because my friends enjoy the Trivia Thursdays and Questionary on Wednesdays. I come here to be with my friends but I have tried some food and drinks. I've ordered the 49 cent bone-in wings in hot with bleu cheese. I've ordered the rustic chicken sandwich which I was really surprised that I didn't like it since I like all of the ingredients. Not enough chicken and too much confusion with the seasoning. I've ordered the Bruschetta Chicken and it was okay but the rice was not. I really like the chicken fingers and chicken parmesan. The bartenders are great especially Ryann Kelcie and Becca. My friend recommended the Towering Midnight Fudge Cake dessert and it was good--for the first 3 bites. Then it was too much. They should make a smaller version. Too overwhelming, definitely not for just one person. Now for Stump! Trivia, it's difficult because it's very clique-y, and the same people win all the time. The DJ that runs it is nice but has weird music choices, says he takes requests. His personality is okay. Archie who runs the Questionnary is laid back and has a much better attitude. I like that he includes the bartenders in this game and sits at the bar so it's more inclusive. This game is more like Family Feud. He's very engaging. read more

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Great service and boneless wings were delicious!! Stopped in to watch a little football and beers! Perfect dot even with the craziness with Covid capacity rules! Thank you!!! read more

99 Restaurants - Boneless Buffalo Chicken Tenders. Boneless Buffalo Wings - American Near Me - Salem, Massachusetts

The food was okay. Ordered the boneless chicken wings and nachos and they were what I was expecting. The service was great though. They changed the TVs to the NBA playoff game that night for me and created a new dish that wasn't on the menu; combined the New Orleans Shrimp dish as the topping to the nachos. If the chicken was cut smaller they might have received a solid 4 stars but they way they chicken was set up, it would've broke the strongest nacho. Cut way to big. Overall 3.5/5 great service from "Joe" and the 99. 4 stars cuz I can't do half stars. read more

99 Restaurants - American Near Me - Salem, Massachusetts

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This place is reliable and the servers are always friendly and genuinely want you to have a good experience. We order for pickup every other week and our favorites are: - bacon and cheese burger: they really make a great burger! It's flavorful, generous, and the cheese and bacon make it so delicious. - chicken fajita bowl: actually a healthy option, nice and spicy - fish tacos: really crispy and delicious - the slaw and guacamole are great read more

Service was great. Food was solid. We customized the nacho adding chicken and grilled shrimp and it still came out okay... The atmosphere was nice at the bar with Joe (bartender) giving us company and staying on top of things. I'd rate the full experience and food a 3.5 but I'll give them a 4 for the benefit. Can't forget about the free popcorn read more

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This meal speaks for itself. The mocha dessert you give your free children's meal is all caffeine. When the red Sox win your kids go. Bonkers all night. read more

99 Restaurants - Is this the Dominican republic - American Near Me - Salem, Massachusetts

Went in to have dinner seeing that the parking lot only had a few cars. Walked in looked around and saw about 20-25 customers & most of them at the bar waited about 5-6 minutes for someone to greet me. No one did. I had to ask for a hostess. Waited another 4-5 minutes. I ended up walking out. Being a former day time manager at that 99 20 years ago I was very disappointed. Corporate should be ashamed of themselves. Oh I ended up going to Danvers 99. It was awesome!!! read more

The bloody Mary's are great and much bigger than most places. I've dined here a few times over the past couple of years. My sister who plays Trivia at the 99 every week, mostly at the Danvers location has brought me back something every Thursday. Yes, I have eaten food here close to every week for the past few years. It is hit or miss depending on what I order and how long it takes to get here. The fish tacos are excellent and is so is the fried chicken plate. Their ground sirloin dish and steak tips are hit or miss even when eaten fresh on the premises. Today I ordered a Turkey Club with fries. Definitely a hit. The Bloody Marry s are twice the size as other restaurants and are $7 a piece. The service is always good. read more

99 Restaurants - Their bloody Mary's are huge compared to other places and really good. - American Near Me - Salem, Massachusetts

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if i could give a zero rating i wouldn't i would not even give them the satisfaction of being on the board they should receive a negative score. i ordered a steak medium well, and it came to my table purple and cold. the included mashed potatoes were also stone cold. my party also ordered a salad, and it came with cheese which was not ordered. another member of my party ordered the chicken parm and most of it was slimy and cold. when we asked for our meals to be fixed, our waitress gave us dirty looks and was not very nice. i've never been a huge fan of the ninety nine and this just confirmed the fact that i will never return to this location. very disapointed. read more

99 Restaurants - purple steak - American Near Me - Salem, Massachusetts

Went there the other day for lunch I got Steak tips and boneless chicken wings. The food was cooked perfectly and quickly arrived at my table. I got a pumpkin beer which was ice cold and followed my meal with a frozen mudslide. Everything was perfect including the waitstaff. Will go back there again soon. read more

This is our go to 99. Great food and service. Reasonably priced and not too busy with plenty of parking and conveniently located in Salem read more

99 Restaurants - American Near Me - Salem, Massachusetts

On our final night in MA we came here for dinner since it was across the street from our Airbnb.. We received the BEST service since we have been here(6 days) by Wayne.. Not only was the food delicious, drinks fantastic, but Wayne was truly a delight to chat with. It's too bad we are leaving tomorrow because we would definitely go back read more

I so often get take-out never more then a burger and it was alway great tasting, but i decided to dine in and recurve the most poor service ever. Not only did they truly undercook my 12oz. But also undercooked my sons junior both were still purple in the middle, so after waiting about 30 minutes for then to cook two new med-rare steaks, (everyone else was done eaten) they undercooked mine and made my son's very well done, so needless to say i did please just give me the Vermont burger i always have and Antony filed up on rice! !! So by the time my burger was ready, so we're we to go home! They still charged me for the burger i really didnt want, i truly believe that the meal should of been on them at this point!! read more

99 Restaurants - Waiting to eat some good steak! !! Never happened! !! - American Near Me - Salem, Massachusetts

Due to circumstances beyond my control (renovations in my house, Daddy somehow having many gift cards, the fact that's 2 minutes from home), as of late, I have found myself (along with parental units), often eating here. It's very relaxed, which I like, and I like the adult contemporary/soft rock music. I have even found two (yes, two) entrees on the menu that I like. One being the BBQ turkey tips, which are mildly sweet with a kick of spiciness. The next one is the chicken, broccoli, & ziti with scampi sauce, which is more flavorful than some at places on the North Shore that say they are Italian. I love the boneless Buffalo wings (yes, I realize they are known for these). I don't like the rice offering (I'm trying to cut back on the fries). It's rice pilaf with mushrooms (don't eat them) & bell peppers. It's exactly the same rice at the Beverly Depot (and it's sister restaurants) has. But, they don't even tell you it's a vegetable rice pilaf. Service, for the most part, is slow & sometimes rude. My mother is disabled, so they like to sit us in the farthest booth away from the door. A little common sense/courtesy is nice. I do like the bar, and enjoy their drinks. And they just added pomegranate iced tea (NA), which is tasty. read more

Meh, meh and more meh. The first "meh" is for the cookie-cutter feel of the 99. Everything about it looks and feels like a big chain. The corporate HQ probably calls its restaurants "stores" because that's how they look at it. Their "stores" are just for pushing "product," and not to evoke any sense of a dining experience for the customers. The second "meh" is for the food itself, which is bland, cookie-cutter (again with the cookie cutters), and "portion-controled" (God forbid they should give you one more quarter-ounce of meat or one more string bean in that perfectly measured out serving... after all, it all adds up and cuts into profits). The seasonal stuff looks like it was thought up in a corporate laboratory by a committee, or perhaps a corporate staff of overworked institutional chefs. Even old New England favories like the traditional lobster roll, offered in the summer, is rubbery and bland because it's probably made from frozen lobster from the corporate freezers somewhere in Genericville, USA instead of fresh from the boats of our own local lobstermen. Maybe the lobster does come from them originally, but gets frozen and shipped to the corporate HQ freezers until it's time to dole out to all of its "stores." Whatever. It's still rubbery and bland. I'll go to Farnham's or one of a zillion other great lobstah places, thankyou. Even the mini desserts taste either bland or weird, and some I sampled had gluey textures that hinted at their being perhaps more than a couple days old, or else mixed from some pre-fab substance. The third "meh" is for service. Though there are some truly good, professional servers at this particular 99, and the overall service when my boyfriend and I have gone (he used to love to go for the burgers) was good and cheerful, that was only when I dined there with my boyfriend. One evening when I came in alone, I was virtually ignored though the place was quiet, then eventually got led by the hostess to this little dead-end corner off to the right of the entrance, and seated waaaaaay in the last booth before the server station door even though there were empty booths all over the restaurant. And, a couple that was seated 10 minutes after me (in one of those better located empty booths) was waited on first (albeit by another server) while I sat yet another 10 minutes with no sign of my server. I got up and left. I did go back with my bf on another evening -- I wouldn't have gone back on my own -- and service was okay and the food was as meh as always. Now that my bf has had to move overseas for a while, I have not ever gone back to the 99. The best tidbit of advice I can give, if it's a done deal that you're going to the 99, is that you stick with burgers and beer. Burgers are a generic thing anyway, and you can smother them in cheese, onions, ketchup and other stuff to give them flavor. And beer, if you drink enough, makes even the meh-iest food taste better after you've had a couple. read more

I have been here many times with my girlfriend, friends etc, never really had an issue they recently just did the place over it looks really good. you can sit at the bar or booths the booths have plenty of room you can also see the TVs from there. The food is always good it's not a 5* star restaurant but it's not McDonalds either. read more

it's lobster lovers week! Order a lobster dish and you get soup or salad and a dessert. So last night in salem I got a lobster roll and got the dinner. wallpaper paste clam chowder. Lobster roll came out "we ran out of cole slaw, so we gave you extra (undercooked and cold) fries. (oh, and we burned your roll while we were at it...)" I didn't bother with dessert... read more

I will start off by saying that I am friend's with the bartender and that is the reason I go there whenever I am in the area. This location is not close to me but whenever I work at Endicott College I go see Sara. I've always liked the 99 restaurant especially the Somerville location because my picture is up on the wall. lol... Regarding the food I think they do a good job. This isn't the Ritz so you have to be realistic with your expectations. That doesn't mean you should eat crappy food but just remember this place uses paper napkins and serves popcorn (which I love). I got one of their 9.99 steak specials. It was somewhat small but again it was 9.99. Cooked medium rare the way I like it. Clean plate club for that meal especially with a Tall Boy of Sam Summer. Will go back to say hello to my friend who is also a great bartender! read more

The remodel was a huge success if you ask me. The place is gorgeous! I can't believe how much work they did in such a short time frame the changes were far more than I anticipated and it is very warm and inviting as well as relaxing and friendly. I already spend too much time there and I can see it increasing in the future. read more

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This is my go to place for excellence. I play Questionary on wednesday nights and it is a blast. The bartenders, waitstaff, and hosts are always friendly and professional. I can honestly say that I have tried mostly everything on the menu and have only been dissapointed with one dish (I am a seafood stickler from growing up with generations of fishermen). The fish is always awesome, however I stay clear of anything with shrimp in it. That being said, my dish was promptly and curteously replaced. read more

99 Restaurants - Picture perfect sundae - American Near Me - Salem, Massachusetts

overall wouldn't recommend. the place feels kinda dirty and grimy and the lighting is weird. the popcorn is not that good either.

The staff was warm and friendly, very accommodating and polite. - That is why they got one star. Unfortunately we all got sick and the food was like leftovers at a Motel 6 buffet. Gordon Ramsey would have gone back there with a flame thrower and a machete. They ran a great prime rib special, which is what drew us in, yet upon being seated and ordering the special was gone at 6pm on a Friday. We know it was Winter but it was so freaking hot in there we all wanted to strip down to our skivvies. By the way, the cocktails are outrageously priced. read more

Beware of Christmas gift cars. They came with hidden restrictions. I bought several for presents and got a $5 certificate free. However, you can only use it on certain foods, no specials and they expire in 4 months. I think it was very sneaky the way they did this promotion. Not Happy!! read more

Delish! Stopped in late after traveling all day and truly appreciated the good food and great service! It's a chain, yes so don't expect originality (hence 4-stars). However, the food was significantly better than many other chains and trust me, I've been to them all. Prices were competitive too! read more

I really dislike chain restaurants, and there are many options in Salem that are better, and not much more expensive. That said, this location is fine for what it is. I wonder if anyone will read a review of the Nines before they go in there? It's kind of like reading a McDonald's review - they're all the same anyway, and you're probably eating there out of desperation. read more

I've had the 99 here and there for years. It's not the best, but usually is not the worst. I got lunch there today and it was the worst food I've ever had. I got a grilled chicken salad and loaded mashed potatoes. I literally had to pull out half the salad as it was so bad and inedible. Someone put in overly brown lettuce, one of the tomatoes actually had mold on the side of it, the onions were like rubber and tasted odd. Gross. The mashed potatoes tasted like they had been sitting in the fridge uncovered for about a week. Awful. I don't think I'll be getting food from the Bridge Street Salem one ever again. I hate leaving bad reviews but this was a really bad food experience. read more