What an amazing company!!! I had a client who needed some simple, respectful, and honest help…read more FireLogic came on site right away to access the situation for the client. The client didn't need any sales pitch just wanted to make sure their systems would be up and running asap. Within a week, my client was completely satisfied with their network choices and their software choices. If you are looking for a company to listen to your needs and hear your issues, FireLogic is that company to partner with you!!!! JF Consulting 12 LLC

Last week I was using my laptop and the screen suddenly went black. A flashing statement in large…read moretype appeared saying the computer was crashing and could not be used. A loud voice kept repeating that message. I could not turn the computer off or silence the voice. A phone number appeared saying I needed to call it for help. Instead, I called FireLogic. I was quickly put through to a technical dispatcher who listened to my problem and connected me to a technician named Danny. Danny was familiar with the particular virus, he told me where it came from and said he knew how to deal with it. He was calm and knowledgeable and walked me through what to do. Within about ten minutes the laptop system was restored. Danny made sure my anti-viral system was still intact. He suggested that even though everything looked fine I should put the laptop through a complete viral check. I did that after we hung up. Two hours later he called just to be sure the viral check had not revealed any problems. FireLogic is an excellent company. I recommend them highly.

For those who live in the Lake Zurich area, or passing through, know how lucky we are to have…read moreJerry. He is a genius; reliable, fair with pricing. I truly don't know what I would have done the times I needed his help. This included twice buying a refurbished computer from him. Both were like new at a fraction of the cost.

What an excellent experience. Jerry helped figure out if my son's gaming computer issue was the…read moremotherboard or the RAM. Very knowledgeable and did a great job explaining the issues and helping me with the fix. Highly recommend this place!! Great service, great prices.

Les is very reasonable. He help Me out big time did to much to list. would refer Him to anybody…read morethat needs help

I contacted Les because my email account had been hacked. The initial support people could not fix…read morethe problem, they refereed me to some advanced IT security company. The initial charge to start the process was over $250 plus hours. Since I had worked with Les before, I gave him a call. The service i received from Les was outstanding. His service was efficient and very reasonably priced. I would highly recommend using Computer Solutions & Security, Ltd if you have any computer security, hardware or software problems.

Let me paint a picture for you all:…read more Friday morning, I sat down in my hotel room in Champaign with a bit of breakfast and my laptop balanced on the arm of the couch. The computer fell back, hitting the floor and popping the glass screen out of the shell (rendering the computer completely unusable). Four hours later, I made it back to Mundelein and brought my computer to the Computer Guys. Three hours after that, the Computer Guys called me to tell me my problem was fixable, how long it would take, and how much it would cost. The next morning, I received another call to tell me it was ready for pickup. I got to the shop, verified that my laptop was up and running, and I went on my merry way, fully-functioning computer in hand. In less than 24 hours, my computer went from functional to broken to functional again, and I couldn't have done it (and done it affordably) without the Mundelein Computer Guys. As long as I live in the area, I won't go anywhere else for my computer-related needs.

Worst experience ever. I took my PC in for them to troubleshoot. After waiting 3 days, I called…read morethem to get an update and the guy on the phone didn't know but said he'll text me back. I didn't hear anything for next 2 days. I finally tried calling back and couldn't get through with anyone but texted them asking for an update. There was no response. I then go in and the guy was extremely rude and pointed at my computer which was on display at the front. It looked like it wasn't even looked at. I took it back and the guy was just very rude and awful. Very unprofessional people who don't seem to know anything about computers.

It's like I have a brand new computer that's super-better than what I had! I've known Andrew for a…read morecouple of decades; he helped me out years ago with home office computers. I needed his help now, many years later, and lucky for me (and you) he's still in business! Had a fairly new laptop that was buggy and freezing--he made the right recommendations, replaced the hard drive, and other maintenance. Now the bugs are gone and the computer is new and fast. Honest, brilliant, and reliable. Highly recommended.

So happy to have been referred to Andrew. My day runs so much smoother. I can rest easy now that I…read moreknow the backups are running as they should, the routers and servers talk friendly to each other, and anyone can find and add a printer to a workstation! Andrew has been so responsive to our needs. As with the veterinary practice, I feel like we are working on "Preventive Medicine" for the computers and not reactive. Thanks Andrew!

Be wary of this company! Been working with them for a couple of years with no problem. Recently…read morehad to get a new printer and it wasn't connecting with my laptop. Called Steve had him come out. When finished he said all good now. It wasn't. Ran into same problem again. Called him and he said he could do it remotely and I said fine. After he finished, it still didn't work. Tried calling him again and left message after message. HE DID NOT RESPOND, BUT SURE KEEP THE FEE I PAID TO FIX THIS PROBLEM. Don't fix the problem and keep the fee. What a guy. He never called back.

Without Mobile Tech, I wouldn't be in business. Steve takes care of my office and home, and he has…read morebuilt 2 computers for me, he just upgraded mine and my wife's computers to windows 11, put in new hard rives and memory, all to the highest of standards. He also has taken care of all of my network problems. Great professional and timely service !

Great service with utmost professionalism and honest appraisal of my…read moretechnology challenges. I must say the service was prompt and seamless I am recommending this business with pure satisfaction.

I love my Beats Studio 3 headphones. They were starting to fall apart and I needed to have the ear…read morepads and hinges replaced. Pro Repair was the only business within my area that could do it. All the other repair shops only do phones and tablets. Dude even let me order my own parts online to save money. He only charged $65 for labor, and now my headphones look and feel brand new! Thanks Pro Repair!!

This is a unique hybrid of 1) old fashion customer care provided when YOU need help, no waiting…read morethrough an emergency tech problem until they get back to you and 2) cutting edge tech solutions designed to meet any need. I have use this company for years. Before I started using them my computers would blue screen and have other technical issues that slowed down my business and caused countless issues of lost data. Since I switched to Safehaven none of that has ever happened again. No more blue screen no more lost data no more downtime. The personal care and attention combined with innovative tech savvy is a rare dynamic duo you see much of anymore.

We had Goran come to our business today to transfer all the data from one computer to another. The…read moretransfer was super smooth and painless. Goran made sure that everything was working just the way we wanted it before he left. He was on time and very professional. So happy that we/I have finally found a super knowledgeable and trustworthy IT guy for our small business!!! HIGHLY recommend him to everyone for their computer software issues.