I guess people rarely review a contractor like this on Yelp hence the long period without an…read moreupdated review. Looking at the reviews on here from the past almost caused me to cancel my order with Window World here in Memphis. I believe Window World is a franchise so each location is independently owned but backed by the national parent company. We have a Germantown, TN facebook group and I checked that to see if anyone had posted their experience with Window World. Reviews were much more favorable/current than here which is why I didn't end up cancelling my order... Not sure if ownership has changed since the reviews of the past but my personal experience with Window World of Memphis has been excellent. We actually got 2 separate quotes, one for windows and one for 2 french doors from the living room to the back yard. After getting the initial estimate for the french doors, got a call from window world saying they were sending someone out to take final measurements before ordering the doors. Turns out that the owner was the one that came out. We have an interesting configuration with our foundation leading to the backyard. Without going into too much detail, after seeing this, I was asked to provide some photographs of the door sill leading outside. Window World ended up sending these to the door manufacturer who then stated that they could not accommodate our configuration. Kudos to the owner for taking the time to evaluate this specific situation. Got an apologetic email from the owner and he promptly refunded the deposit... On to the windows... Was told the windows would take about 6-8 weeks to manufacture and that was accurate. We put down the deposit on Aug 12, 2016 and the windows were installed on Oct 5, 2016... Install team was supposed to arrive between 8 am and 9 am and they were here at 8:30. Three person crew (1 female, 2 males) that was very professional and did a great job with the installation. If you have ever had to deal with contractors/installers/etc here in Memphis, you know to expect the worst so having the crew that we did was a pleasant surprise (not sure if Window World Memphis has multiple install teams). We have plantation shutters throughout the house and I was a little concerned about those being damaged. Called the office and asked to speak with the owner about it. Got a call back the same day and was told that if the salesman didn't express any concerns the it shouldn't be a problem. After the installation, all the plantation shutters look exactly like they did before the install... All in all dealing with Window World here in Memphis has been a very good experience. Great prices, high quality product, great warranty and good install team (if you can get the same one we did...)

I would not recommend this window world.. it's not been 1year since they installed my windows, I…read morecalled over 6 weeks ago regarding holes in my screens, I had conversation with ANITA, she had a attitude right from the start she continually talked over me and told me they would come to my home pickup my screens for $75.. Even though the one year warranty was not up. I have a home in KC, and used window world and have been completely satisfied with their customer service. So take caution with this company...they have no customer service and also when they installed my windows they installed them incorrectly, I had to pay my carpenters to reinstall them. It's pretty sad that one person (ANITA) with a lousy attitude can cost a company business... So if want to spend your hard money and have smooth transaction you might want to skip this window world.

We ordered our windows on March 7th, paid our deposit and were given a 10-12 wait, which was…read moreattributed to weather. We called at the end of May to see if there was an update on when they would be installing and they then told us it would be another month. We called again this week a couple of times to try to get them to nail down an install date. They called this morning to say they would be here after lunch to install. At lunch time I received a call telling me that they were going to call to set a date but that one of our windows hasn't come in yet and that they would call again to schedule when it arrived. So which is it: bad weather? Behind since last year? Our windows aren't in yet? They can be here today or it will be another month? This is getting ridiculous and they don't really seem to care whenever we talk to them. Everything the other reviews say about the service being poor is true. Once they have your deposit (half of total install) they know you won't back out because it's a lot of money and they can just keep putting you off. Save your time--shop anywhere else. I would pay more for better service than Window World provides

Window World replace all 14 windows in my house. The work was done very well. On of the windows…read morethat arrived was not the right window, correct size, but wrong finish. They installed it so as to make sure I had all new windows and promised to return to replace it with the correct window. It took 3 weeks and the correct window is properly installed. I am very happy with this.

Sales crew is easy to work with and very accommodating. We changed are designs and sizes multiple…read moretimes and they were always patient with us.

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

I welcomed contact from the new management at Lucious Complete Roofing, who expeditiously reached…read moreout to me years past my contract's installation labor warranty. Thanks Anthony for sending Danny out this morning to look over the roofing issues mentioned by two others. He said they would correct anything that was not within roofing parameters. Danny provided his findings to me in layman's terms that I really did appreciate & will utilize this information in my future roofing endeavors.

Absolutely terrible!! They take no pride in what they do and wanted to over charge for a job that…read moreis no good. No calls from management and even have holes in the wall. Take your money else where. These people DO NOT CARE!!!!!!!. 5500 down the drain!! :(

completed renovations on two bathrooms in our home . great service and very friendly . Aliciaread more

The job Accent did for us was exactly as they proposed at the beginning. Working within COVID-19…read morerestrictions Accent met all timelines and were quite professional about the installation. Thanks for the most seamless experience during our pandemic remodel.

Excellent service from beginning to end. Jennifer will go to any length to help w questions about…read morepricing ( fairest price around), workmanship(which was excellent) and staying in contact. Always returned calls or text quickly. If there were any delays or questions she had the answer. Highly recommend!

The entire process has been great! They came out quickly to look at/measure our windows and we had…read morea very fair quote within a day. Installation went well and the crew was very respectful of our property. Jennifer was great to work with and Paul came out several times to follow up. We LOVE our new windows and definitely recommend Ultimate Windows & Doors!

Once Champion has your money, you are on your own. I have been trying to get the roof on the…read moresunroom they built repaired for over a year. All I get excuses and feel like I am a can being kicked down the road. Another in a long list of appointments was made today and they never showed up. When I called to find out if they were actually coming this time, I was told they were tied up on another job, so much for keeping my appointment. We live and we learn. Avoid this company.

My wife and I were not happy with the product or service that we received in the very beginning we…read morereached out to management and after some time we received a group that came out and took care of us and the issue Dean and his crew came in and after they got finished cussing and fussing about how bad the job was they completed the work and everything looks great my wife states that she wished we would have had them from the very beginning. Even though everything did not turn out the way I wanted to from the very beginning, I can appreciate the fact that we were able to get the situation taken care of and my wife is now happy. Thanks Dean, Ian, and Cody your assistance concerning this cluster f... of an installation. You are greatly appreciated.

Binford Glass did a custom shower door install for us and I am very pleased! Beautiful work on a…read morechallenging opening!

Terrible all around. not good people. Even for a state as backward as Mississippi, they're even…read moreslower and more challenged than the average person thus far south.