Cancel

    Open app

    Search

    77 Auto

    2.2 (40 reviews)
    Closed 9:00 am - 8:00 pm

    77 Auto Photos

    You might also consider

    Recommended Reviews - 77 Auto

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    CJ W.

    I want to share my experience with 77 Auto, a dealership in Rock Hill, South Carolina, to bring awareness to what I've been through. I purchased my very first car from 77 Auto in February of this year, and it has been nothing but a nightmare. Since the purchase, I've faced constant issues with the vehicle--month after month, I've had to drive an hour away to the dealership for repairs. Most recently, my car needed an engine replacement, and on November 18th, I dropped it off at the dealership for service. However, I was shocked to be notified just this past Tuesday that my car had been stolen from their property. Even worse, the theft actually happened on December 6th, and I wasn't informed until almost a week later. I am beyond frustrated with the lack of accountability and communication from this dealership. This has been a draining and discouraging experience, especially since this was my first car. I believe it's important to hold businesses like this accountable and ensure no one else goes through what I have.

    Staff member is courteous and is very knowledgeable in auto service.

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    27 days ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    28 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Michael he was great very patient with us ! definitely go see him for your car needs . We came in with no idea on how to trade

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A B.
    1
    13
    0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 2

    3 years ago

    Christian friendy and helpful made my car experience there great and I hope that you will enjoy the experience for yours

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    I like ovner see what they do. Open double eyes and very important check oil's.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Joel was a wonderful person who worked with us today and I would recommend 77 Auto to anyone looking for a new or trade in

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 2

    3 years ago

    Awesome service! Nate was the greatest. He was super professional and very knowledgeable! I really enjoyed my experience!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    77 Auto Reviews in Other Languages

    Ask the Community - 77 Auto

    Review Highlights - 77 Auto

    I had a great car buying experience along with great customer service from scheduling my appt to my actual service appointment!

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 503 times last month within 15 miles of this business.

    Verify this business

    Crown Auto Sales & Finance

    Crown Auto Sales & Finance

    5.0
    (1 review)

    We had tried a few other car dealerships and were told "due to your short length of time on the…read morejob, you're going to get a NO where every you go" I work contract, make well above average income, at Crown, they looked at me as a person, the fact that I've been doing the same job for 22 years (on contract) not the amount of time I was at this particular company on contract. Before we even set foot on the car lot, I had sent in all my documentation (Drivers Licence, Proof of income, residence etc.), Brian and John (I think that's the right name) checked my information, interviewed me for the loan and had an approval amount before even getting there. Although we chose a car we absolutely loved from the internet pictures, it happened to be about $4,000.00 more than our approval, but they worked with us, our down was only $500.00 more than for something in our approval amount, we received a much lower interest rate than expected. They deal with people from all walks of life, from those making minimum wage to those making over $150k a year...no matter what your situation, you're not brought in with a false sense of what you're approved for then sent to what I call the "Dog Pound" of ratty cars, you know up front before even going what you're approved for and are given a choice of late model, quality vehicles (in our case we were determined to get the one we fell for). Brian had the car we were interested in waiting for us when we showed up, handed us the keys for a test drive and when we returned, it was a matter of getting the car on our insurance, signing the paperwork, paying the downpayment and we were on our way!!! You will be treated with the respect and integrity you deserve, nothing hidden like 99% of the car dealers out there. Everybody was friendly, they make you feel like family, they're professional and don't pull anything over your eyes... If you're looking for a car, bottom of the barrel horrible credit or top of the chart excellant credit, you're going to get awesome treatment... I recommend this dealer (with multiple lots to pull from) 150%... If I could give them 10 Stars instead of 5... I would...

    From the owner: Here at Crown, we believe that we are very different from most small independent dealerships. We…read moreare a locally owned and operated dealer with over 20 years of experience selling & financing cars in the Charlotte area. Currently we have four locations to serve you; in east Charlotte located on Ashley Road, in north Charlotte on North Tryon Street, in Rock Hi, South Carolina, and in Richfield, North Carolina. We offer great late model used cars and easy on the lot financing that guarantees you lower down payments & affordable monthly payments to fit your budget regardless of credit history. Every vehicle comes with its own Car Fax report as well as an optional Extended Service Warranty covering your vehicle for anywhere between 6 months and 36 months and discounts of up to 25% on service, parts & tires at our state of the art Service enter. We even offer a vehicle upgrade program which will offer you a better vehicle and complete refinancing after you have made 2/3 of on time payments due under your contract. Here at Crown we guarantee to treat you like royalty, where we offer cars and credit to everyone!

    Honda Cars of Rock Hill

    Honda Cars of Rock Hill

    3.5
    (71 reviews)

    I am looking forward to my service at Honda Cars of Rock Hill. It is time to complete several…read moreservices on my 2022 Honda Civic including a transmission fluid flush. Booking was easy and so far costumer service has been great. I was able to get quotes for all upcoming services and automatically offered coupons listed on the website. I will report back when service is complete.

    I wish I could give a six star review because this place has exceeded my expectations in every way…read more From the initial purchase to the interview service check-in's they have all been smooth and easy. If you're thinking about a Passport/Pilot I would recommend you go in a drive one and ask for the Bulldog, aka Mr Morris. So many great features to like about this vehicle, the biggest being SAFETY! So many safety features and when you have your 4 Grands, that is the prime mission! I just turned the appropriate mileage to take it in for the oil change and service check. I made the appointment on-line which was smooth and easy. I like those 7:30a appointments. The Staff was ready and waiting and once again I interacted with Jack. Very professional and a nice man with good comm skills and great manner. I was having some trouble with the rear hatch sensor. It's activated when you wave your foot under it. It worked when I first got it but it's been about a year and I don't use it that much. Jack brought the 'expert' in and he demonstrated a technique I wasn't aware of. It works, now that I know the technique. An example of their attention to detail and my concern about an important but rarely used feature. I've never once regretted my decision to purchase this vehicle.

    Toyota of Rock Hill

    Toyota of Rock Hill

    2.6
    (156 reviews)

    My husband and I recently purchased a 2026 Toyota Grand Highlander from Toyota of Rock Hill, and we…read morehad an excellent experience working with Manny Bernabe. From the beginning, Manny was knowledgeable, patient, and genuinely helpful. He took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Manny made it easy and stress-free. We never felt pressured, and he was always willing to go the extra mile to make sure we had the information we needed to make the right decision for our family. His professionalism, responsiveness, and customer service were outstanding. If you're looking for a new vehicle, I highly recommend asking for Manny Bernabe. Thank you for helping us find and purchase our new Grand Highlander!

    I have been a lifelong toyota person... This is by far the…read moreworst toyota I have been too. The service is poor, I took my 4Runner in because it had a low tire pressure and I found a small nail in it (it was a very slow leak) took over a week to get a low PSI, they aired it up for me and told me they couldn't patch it. I go home and wake up next morning and 2 tires are completely flat. It was in better shape before I took it in then after I left. To top it off they told me only way to replace is buy 2 new tires. The sales service is just as poor, They say they participate In the Costco auto sales program but most dealerships give you quotes and spec sheets to look at and compare vehicles. I spent a few days trying to buy or lease a vehicle and all they did was throw numbers at me and tell me how heavily discounted it was even though the payments were 200$ more a month then other dealerships for similar vehicles and packages. Once I told them I had to go else where the salesmen gave me attitude. North Charlotte Toyota, Concord Toyota and Gastonia Toyota are much better customer service all the way around. Toyota products sell themselves and in a lifelong toyota guy, I will just avoid this dealership.

    Burns Chevrolet

    Burns Chevrolet

    2.6
    (89 reviews)

    My Tahoe blew its engine while driving to New York. With over 120,00 miles I was looking at a very…read moreexpensive repair. Many dealers would have taken advantage of my situation but the staff at burns did the opposite. They were helpful and upfront dealing with my situation. Not intending to make a sale, the service department was more than willing to make the expensive repairs but asked me to consider taking that money and put it into a down payment on a new vehicle. I decided to go ahead with a new vehicle. The sales team was one of the fairest I had ever worked with. Again the new my situation but treated me fairly and found the vehicle I needed, closed the deal and out the door that afternoon. I wish I had a dealer like Burns near my home. I highly recommend.

    We bought a new motor 2025 for our 2013 Chevrolet truck. The motor blew out January 2026. Took it…read morein for warranty and Burns has been working with GM. They tried piecing it together and finally decided to order a new motor after six weeks. The motor came in this week and we are being told now that the holes for the spark plugs are stripped out. They also had to order a new radiator that was damaged when the motor blew out. I contacted GM and between Burns and GM they blamed each other. Both are useless. Burns likes to converse by text. So we are back waiting going into the seventh week. I have always been a Chevrolet buyer for over 50 years but no longer. I just need the truck fixed and be done. Dell Bumgardner

    Rock Hill Ford

    Rock Hill Ford

    2.5
    (21 reviews)

    Quick lane Service dept. is great from beginning to end. Was a breath of fresh air after trying to…read moredeal with Fort Mill Ford service dept. Rock Hill Ford Quick Lane answered their phone (unlike Ft. Mill Ford), gave me an appointment the very next day, upfront cost estimate was accurate (again unlike FT Mill Ford). Even though I live in Fort Mill I will always go to Rock Hill Ford for ALL my Ford needs. Beware "Stay away from Fort Mill Ford" You have been warned. Shout out to John at the Quick Lane and Diana the shuttle driver. Nice to see that great customer service still exists, great job!

    Apparently, this dealership specializes in the rare art of "harassment-based sales," where they…read morespend days hounding you to visit, only to develop a sudden case of amnesia the moment you arrive with cash in hand. It was truly a miracle of modern commerce: a car that was confirmed available to my spouse just 48 hours prior magically "sold" the instant we walked in, funds secured and ready to close on a 20-year-old vehicle. Perhaps the sales manager was intimidated by our "educated" demeanor or the fact that our credit scores were higher than the staff's collective IQ. Watching the salespeople huddle near the entrance like a pack of confused wolves only to have the first person we encountered confirm they knew exactly which car we were talking about was a nice touch of unintentional transparency. Deciding to give them a lesson in basic ethics, I called from a different number using an alias. In a stunning turn of events, the car was resurrected! It was suddenly available for the "new" caller, right up until the point where Moses realized he had been caught in a blatant, bold-faced lie. At that moment, the vehicle entered a quantum state of being both sold and unsold simultaneously. Moses, who apparently moonlights as a fiction writer when he isn't botching sales, pivoted to a story about "lucky buyers" who just hadn't picked it up yet. It's impressive to watch a man double down on a falsehood while standing in a room full of people who already know he's full of it. I suppose I should have expected this level of "integrity" from an establishment that seemingly lives by the motto, "Why tell the truth when a lie will do?" It's a bold business strategy to profile customers and assume that intelligence is a liability, but I guess Moses and his team aren't used to dealing with people who can see right through their low-budget theatrics. This entire experience was a masterclass in "alternative facts" and bottom-tier customer service. If you're looking for a place where the truth is optional and the sales tactics are channeled straight from a MAGA rally, this is your spot. WWJD? Probably find a dealership that doesn't treat honesty like a luxury upgrade.

    77 Auto - car_dealers - Updated July 2026

    Loading...
    Loading...
    Loading...