The other day, I went to this location and I tried to purchase 2 Reese's OREO Flavored. Because of the sign in front of it says buy 2 for $4 for standard size KitKat, Hershey's, and Resese. I also got a donut for 1$ and by the time I got to the register. The gentleman was working his register and saw that the charge went from 5.32 - $8.07 and I asked him why did the charge go up practically $3.00 more because tax around the area only charges %9.5 at most. When I did the gentleman went to the area where I got the Reeses and pointed at the "Oreo" and said that it's Oreo in a very entitled tone as if he were trying to belittle my reading skills. I also pointed out and said, "I can see that, sir but it says Reeses on top of the Oreo title making it clear it's the flavoring". Then the gentleman to proceed to become erratic and started saying, "BRO ITS OREO" Then proceeded to point at the King sized merchandise with a sign that obviously says buy 2 king sized Hersheys, KitKats and Reeses. Get one 50% off. As if the standard sized Reeses Oreo flavored goes under that. When I said, "yes I can read that but the Reeses Oreo is still Reeses and it's not king sized- it is standard sized. " the man kept on insisting in a very disrespectful tone while to desperately trying to berate me. I'm very sure that this doesn't happen to me in the Granada hills, pacoima nor the Hollywood locations would do that. Not to mention there's always wires all over the place and wet floor sign so I'm very certain that is also a safety hazard for electrical fires. So, I highly recommend any other location than this location. In summary, the staff are extremely disrespectful, they belittle their customers when they point out their poor organizational skills with stock, along with poor attention to their space and not to mention extremely negligible with safety for any guest reassurance. By far the nastiest location for both the service and ambience. read more

Perfectly normal 7-eleven... a little bigger than some. Music playing and clean and totally predictable read more

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I don't feel like I'm going to get robbed here. It feels safe. The staff is friendly. They have upbeat music. And it's a one stop shop for snackies read more

I was charged for something I declined. I went to purchase snacks before going to a high school football game. The cashier asked if I wanted a bag and I declined. I paid cash, grabbed my change and items and rushed out the door. Once I got home, I don't live near there, I looked at my receipt and noticed the bag fee. It's only 15 cents but looking at reviews they do that here so this fee is adding up quickly with all their customers. I will be reporting this to the BBB so they can look into it. read more

Watch your lottery tickets. This guy said I won $3. On a ticket I won &10 on. He even printed a fake receipt saying $3.00. He is scamming people out of their winnings. Pay attention people. These assholes should not be allowed to sell tickets if they are scamming people like this. read more

Trash. After driving for 4 hours we came off the freeway because my child needed to pee. We were refused a restroom. I was going to purchase snacks for the rest of our trip too, but was so put off by their treatment. read more

Be careful when shopping here. They will charge you for things you don't want. I went in to buy some chips and the cashier asked me if I wanted a bag. I declined, I didn't want to pay 15 cents for it. As I am paying with my card, my brother told me that I was being charged a bag. It was the very first charge so it is easy to skip past. The transaction was already finalized so I told the cashier to just give me the bag since he charged me already. He said huh and I repeated myself. He got very upset that we noticed that he charged me for something I did not want to purchase. I know it is only 15 cents but imagine how much money they have scammed out of customers with this tactic. It is a shame because this is the closest 7-Eleven near me. Please be aware and double check! read more

Scumbag employee and manager.... do not go here. Unreal..tonight, I put two footprints in fake tough guy employee's little 2 asile/ 20 square foot area where he mopped.. totally by accident eventhough I respectfully walked around the wet area like I always do. ... and bc of these 2 footprints he acted like I ruined his night! Got in my face literally 2 inches and tried to Intimidate me when I was in line. Check video 10/29/22 7:30pm. LMAO!!!!! You think I'm going to be intimidated by you and your fake-act? Then I said I'll do your job no problem.. after I CLEANED THE 2 (NOTHING) FOOTPRINTS UP with his little mop, MYSELF.........as he kept popping his mouth underneath his breath like a little boy. I said ..."that's F'd up to do that to a customer" Then management wouldn't sell me my items because I said voiced my opinion saying this was f'd up. He knew he was wrong and they were both totally scared and all shame. WOW. What a couple of snowflakes working here. Lame. OWNER THIS WAS 7:30PM 10/29/22. Have some sense and train wet floor boy and little management snowflake. LMAO!!! Been to 100s of 7-11s in this country and CA. Never seen such scumbags. Guess Sylmar ain't LA. We got some little boys working here. read more

Awful place! The general manager is dishonest! My father and I, for three months, bought scratchers paying with a debit card. After three months, he told me I couldn't pay with a debit card for scratchers. I explained that I had done it for three months, and he lied, saying it was not possible. Finally, his employees admitted we paid with the debit card, and he didn't even apologized. We will not return there anymore! read more

Luv this local spot cuz they have two , but I wish it would be disinfected every inch of that machine is outlined by grimeDirt. If the is this dirty n unsightly, how do people eat the meals here‍ read more

This place is so disgusting, the employees are lazy and unprofessional and extremely rude. Whoever owns this place need management classes and desperately needs to learn how to hire people who are competent and capable of executing basic costumer service. AVOID this store and drive the few blocks to the one on Hubbard or go to any other store down the street! read more

So sad to see a female Amazon driver stop on here soaking wet from the rain and the cashier was so rude to her when she asked if she could use the bathroom. I will never get gas or anything here again. How sad for that poor driver! read more

Terrible place, employees are rude, lazy or unwilling to help you out. Often times they wont even stand up while beeping your items and other times they'll yell at you for the most minor issues. They couldnt be bothered to help however, they go out of their way to be rude. They are never stocked on any coffee or cold coffee drinks, and you can rarely find food ready to eat. Youre better off going to a different 711 in the area where they actually like doing their job. read more

WHAT DISRESPECTFUL MEN BEHIND THE COUNTER. "Cash Card" he said.... "Cash Card" I said i'm sorry I don't understand. then someone else said are you paying with cash d or a card. then after i said cash I brought up a king size recees and a king size Hershey bar. five there a sign said mix-and-match two king size any chocolate or non-chocolate mix-and-match for $4.50. When he rang me up he charged me 550 and I said no it's 450 he said no you have to get the same one I said no mix-and-match he said no then I brought him one sign he said no wrong sign and I brought him three other ones that were 2 feet away from him and he said no. then he told me get out of my store. when I asked for my money back, he continued to say, you have to buy the same kind. AND that the sign lied. right... all 8 of them. JERK! what a way to appreciate your customers- assss!!!! read more

I never stop at this store I was getting soda from the fountain drinks there was Roaches coming out of the soda machine where ice como out nasty the cashier gets the hotdogs without any gloves on that's is nasty read more

Ok talk about a company/owner that has dropped the ball on every important occasion. I've kinda had it with this 7-11 in particular. I really really don't expect much from a 7-11. The bar is so low to the ground that you'd have to be wafer thin to be below it. Time after time this 7-11 has managed I to even let the lowest expectations down. Giant signs in the window "YES WE ARE OPEN" so you go in and it's "sorry we can't sell you a soda,coffee, cup of ice Etc" The problems with this 7-11 on Polk st. It doesn't trust the community in which it's located unlike the 7-11 down by the 210 where yes they are open and are actually selling stuff you want read more

If I could give 0 stars I would. I only come to this 7 Eleven for the Amazon lockers today it was extra hot so I decided to buy a slurpy. I get in line there were about 6-7 people ahead of me when a short Hispanic guy approaches me and says "Come on we just mopped" in such a rude condescending tone, because the slurpy dripped there was literally 1-2 drops of it on the floor. He gets passive aggressive and tells me to mop I'm literally standing there embarrassed. He could've asked nicely for me to clean up the 1-2 drops of slurpy I would've gladly done so, but to shame and embarrass a customer is beyond ridiculous and completely unprofessional. read more

Getting a new 7 eleven here is awesome. The liquor store before it was really crummy, but now this place has really been cleaned up. I think it's been open since September. All the people that work at the store are really friendly they always greet at the door and wish you well when you leave. But most important to me is that they carry my favorite drink before going to the gym. And that is bang, most 7-Eleven's don't sell this 2 for 4$ but this one does. read more

7-Eleven - a hand holding a can of soda - Convenience Stores Near Me - Sylmar, California

The employees wear their masks as chin guards: noses out. Customers come in without masks and employees do nothing about it. I have gone in twice since this pandemic started and will not be in there again. Over 400,000 dead and this kind of behavior has probably contributed to those numbers. Otherwise, it's a typical 7-Eleven: depressing and a little dingy with glistening roller-food aging under heat lamps. read more

This 7-11 Needs To Be Given A Ticket Or Inspectors Dont Care. Few Months Back, Ice Machine - Fountain Drinks, Small Roaches Crawling In And Out. They "Got A New One" , Same Issue, Yet They Pick and Choose When To Charge For Roachy Ice read more

Seeing that they got bad reviews makes me laugh. Short guy really talked shit cuz the slurpee fell and said moms (me) don't know how to take care of their kids bro it fell how tf was that shit going to be my fault. You bold Af for a short ass behind a fucken counter . Y'all claim to be the owners? Funny don't seem like you can run a business with all you're shitty ass employees including yourself .the cap for the big gulps had a bug on it too clearly it is your job to clean up the store so before you say shit rethink what you say. read more

I've been coming to this place for 15 years now all of a sudden there's a young kid that's rude as hell to me my family and everyone else all the other guys have always been nothing but Pleasant peaceful we've been coming there for years never had a problem until now this gentleman is rude yells at customers and demands respect while disrespecting people threatening people that they can't come back into the store because they're not showing him enough respect well thanks to him he's going to lose the business of an entire family that has been shopping there since the day it open. I honestly hope that the owner sees this because this isn't the first time this gentleman has been like this it's been happening for about a month now and I'm sure she would love to hear how he's losing business because of one of his associates. Sincerely will never shop there again read more

Eduardo was a real piece of unhappiness. An absolute sarcastic jerk really. Too bad, the usual morning staff is at least somewhat chipper. I'll pass. WishI could put zero stars. read more

This 7 Eleven just like any other does not carry hard alcohol, but they do have a special on coffee & hot chocolate: 12p-12midnight, it's 99 cents any size!! Whoo!! They also carry XX Hot Cheetos that I'm in love with. Customer Service could be friendlier but hey, it's the area. g-h-e-t-t-o $10 max cash back! read more

The bar is pretty low for a seven eleven specially in this neighborhood, you walk in the place smells like a cathouse in mumbai, the drinks, even the ones that say " best served chill" right on the can, are not chill at all, ok fine whatever i know where im goin before i walk in, so far five stars so far whatever. But when you get the items you want to purchase, walk up to the register, the midnight shift guy looks at you from behind the register while wiping things down and doing other dumb things instead of ringing you up. You need to wait and pace around until the guy is done with his bs. Yo ring me up so i can leave. The number one priority should be to get the customer in n out quickly. Specially during covid. Im waiting at the register looking at him and he is looking at me while wiping things slowly. Then he comes slowly checks his rear view mirrors, adjusts them puts on his seatbelt snaps his fingers then rings you up. Its not a one time thing this happens so many times it gave me the will go go through a password reset just so i can post this review. read more

Why bother to even write a review for a convenience store ? In this case its fair warning to go to one of the other ones in the area, ANY other one in the area. Read through the non recommended reviews below, everything negative is not only the truth but if anything understated. You think they are bad search for the same address under 7 eleven as opposed to spelling out "seven". Absolutely appalling. The majority of the employees have exceedingly poor hygiene in every manner you can possibly imagine. The place is well air conditioned for such a hot micro-climate, but the body odor of the staff could raise the dead, these oafs have clearly not bathed in days or been to a laundromat in weeks. They have an unbelievably good location and their very high volume of foot traffic reflects that, the milk and dairy are actually fairly priced, but the behavior of both management and (most of) staff are beneath all contempt. The thing is, they have three cash registers and an absolutely aggressive unwillingness to use more than one of them, regardless of how long the line is and the fact that there are three employees on the clock . I have experienced this more than once, more than twice, and just plain stopped coming here. There is zero sense of urgency when the line is long, especially when the line is long, extra people behind the counter doing nothing and conversing in foreign language obvious to the line, looking right through it like you are not there. Picture this, fifteen plus people in line, a detailed lottery transaction at the head of the line, and three people behind the counter. One register open and that line is not moving. After buying an array of computer terminal lottery tickets and verifying the correct numbers, the guy buys an expensive $25 scratcher and he and the clerk gleefully scratch off to see the results as the single line does not move and grows longer. One clerk, the tall one, has his back to the line and is doing nothing other than staring at the back wall. The other one spends an endless amount of time rearranging the hot dogs on the rollers. Not pulling them off as they are too old (they were) or putting fresh ones on (got to sell the ancient ones) just rearranging their positions. F*&%ing unbelievable. I have observed this comic opera more than once, actually more than twice. The last time in sheer desperation to get a newspaper and get out of there I called the idiot supervisor on it as there was a young new Hispanic female employee of a different ethnic origin than the rest of the mutts that work here, a fine intelligent young lady who clearly saw the idiocy in the situation you could see it in her expression and all the other aspects of nonverbal communication, I asked him what it took to open a second register and he ignored me. I handed the girl the two dollars plus a nineteen cents to cover the tax and the idiot supervisor chimes in you cannot do that because it has not been scanned. I tell him again that he has three registers and at least one other employee that can obviously count tax on two bucks in her head, and to go scan another paper himself when he is done playing the lottery. Another customer in the line chimed in that this was the most inefficiently managed (Southland) location he had ever seen. read more

Be careful with the black man outside with a gray sweater asking for bottles. he is a piece of shit. He will ask for bottles or money if you don't have any he will talk shit to you or hit your car. read more

I don't like leaving bad reviews but the guys at the register smells really bad I went in for a hot dog and walked right out shit just turned my stomach read more

I had the worst experience here I went to grab a beer for my birthday of all days when i grabbed it of the shelf another box behind fell and the employee there yelled at me not to push I said what I didn't push anything he then grabbed the box and threw it at me! Wtf he actually threw a box at me. Like a dummy a said did you just throw that at me and he said yea well. I said then F You.I'm not giving you my business I put down my beer and walked out there was a cop there saw the whole thing asked me if I wanted to view the tape and press charges for him throwing something at me... jerks learn some customer service is all I have to say read more

Its convenient they have pretty much anything you needs and people that work there can communicate in English and Spanish down side its people asking for money outside all the time read more

7-eleven is great, they have food and chargers. It's just a great place to get the things you need. And now they except EBT. And most people say it's a long wait but really the lines are short. So 7-eleven is a great place with friendly cashiers. read more