If I could give a 0 o would! Worst customer service ever! They have a broken pump with no out of order sign. They didn't give me the option to use another pump! Do not use pump 11! read more

7-Eleven - Pump #9 broken!!!! - Gas Stations Near Me - San Diego, California

Don't yell at your customers waiting in line, especially if you're already helping someone else and then get an attitude while you're "helping". Rude customer service which is sad because it's in a nice area. Will not be returning here ever again. read more

THE WORST CUSTOMER SERVICES I just went to buy food and a woman was going to attend to me and I saw that she was busy and that's when a young woman came out with a gray sweatshirt as if she didn't feel like working I asked her to give me some cream cheese taquito roll with jalapenos and he told me that they didn't have any I told him to give me steak and cheese I asked him for three because they have a promotion where 3 for 3 dlls he served me two I made the observation that he had ordered 3 he got upset and still argued with me I asked him to I gave her back my money I gave her bills and she didn't even know how to attend I would think twice about going to this place where they don't treat you properly she doesn't think that the little money that comes into our pockets is what pays her salary read more

7-Eleven - the entrance to the store - Gas Stations Near Me - San Diego, California

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Recently the last 3 times I have gone BUT since I moved to this area this place has ALWAYS been of poor service. So many complaints that they have been under the regional management's list of franchises to keep an eye on. This last 3 times they have had the audacity to not honor promotions, 7/11 points and lie about accepting coupons. The last time they had a promotion sticker that ended in MARCH and it was still placed, once my kid told them after they tried to charge the regular price the Indian cashier walked over removed it and said it was old and did not honor the promo price read more

If I could leave 0 stars I would. Just wanted to buy 2 sodas and a bag of chips, ended up being overcharged insulted and racially degraded. The manager (a white woman) called my Mexican boyfriend a beaner when he attempted to speak to her about the overcharge. We replied saying you lost customers only to be met with a response of quote "we don't care we don't like your face." At this point I had asked for the corporate number and was told by the manager quote "what are they going to do?" while laughing in my face. As we were walking out very clearly upset and distraught we were then flipped off by one of the Indian workers with a beard. This all happened at the front of the store by the cash registers. This isn't the first time they have discriminated against my boyfriend who is a frequent consumer of this 7 eleven. Completely insane, I am blown away by their horrible demeanor absolutely ruined my day. -10/10 recommend especially if you are not white or Indian. read more

I went to this location on 7/11 day to get my kids free Slurpee. The sign on the window also say free small Slurpee on 7/11 day. Was excited to come here with my kids to get it every year like always. We waited in line to get the Slurpee and went to the counter and the worker charge us and say they not doing the free Slurpee. I told them this is the promotion from 7-Eleven on 7/11 day and also you have it on your door. He still charge me for it and we will never go back to this location for anything else. read more

7-Eleven - Free Slurpee on 7/11 and they charge us. There's was a sign that say free slurpee on the door. Bad management!!! - Gas Stations Near Me - San Diego, California

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Poor customer service. Bought large slurpee, 99 cents w 7/11 rewards. Mentioned this to cashier, older Asian gentleman, he ignored us and scanned the cup. Comes up 2.29$, entered 7/11 rewards #, didn't work, wanted to enter different # and cashier wouldn't let us, just said, what's it say on screen. Ugh. No help. I just paid the 2.47$ and left. Not worth my time. read more

The staff and customer service here has dropped below terrible!! I used to come here almost daily. With the new staff I avoid it at all costs. Not only do they talk trash to you under their breath, they'll have a full on tantrum. They close early almost every day now. Today I came in at 10:30pm and they were already mopping!! (keep in mind they close at midnight) That's super early to start closing procedures, but I understand wanting to prep for close because they want to get home. BUT! When you mop early, you don't start trash talking customers for BEING CUSTOMERS AND SHOPPING!! He called my fiancé the b word and c word among many others. Disgusting and despicable!! Bring back old management and staff! I don't want to get yelled at every time I come to shop while the store is supposed to be open!! Last week I came 15 minutes before close. I had to convince them to even let me in the door. Both employees constantly asked am I done yet and to get out already. I needed the ATM before I left and guess who complained about that too. 7/11 is a convenience store. You're not supposed to harass and berate your customers. I will be contacting corporate at this point. How disgusted I feel right now knowing they cussed out my fiancé for shopping and hour and half before closing , something needs to be done. She was even tip toeing and trying to avoid the wet floors to be polite. But nope! The younger employee there has ZERO respect. Take action or you're going to lose plenty of customers! Also! They constantly missprice items constantly! $5 Sun Hats turn to $20 when rang up. They pretend coupons don't work. As other reviewers mentioned, they'll have "sales" prices, yet at check out they claim it's been expired already although signs are still up. read more

Convenient. The owner and his brother are very responsive and make sure customers are happy

No gas flowing this morning. Attendant aware. Didn't put out a note. Just let everyone waste their time trying multiple pumps before realizing they needed to move on or backtrack. Honestly probably didn't even need to put out note. Probably could have just shut power off people would have figured it out faster. Again another review for poor service at this "service" station. read more

This 7-11 is convenient and close to home. It has gasoline at an above average price... but think convenience. Staff is pleasant. OK ... it's a 7-11 ... what more can I say. read more

Who says 7-Elevens are only found in lower income neighborhoods? This gas station's unique location is probably why most people stop here. - It's about 20 cents higher here than the pricier stations in Escondido. About 50 cents higher than Costco. - Entering this shopping center can be tricky for the first timers out there. Logic dictates you turn down Torrey Del Mar to access this shopping center but that will be a mistake. You'll be forced to do an illegal u-turn. The best way is to access via Carmel Valley Rd. - Do not use their Air / Water Machine. It's a credit card machine and 1, it doesn't work. 2, it was flagged as a possible fraudulent transaction by my Credit Card Company. 3, tSill was charged even though the machine doesn't work.. read more

7-Eleven - Don't trust it. Chase flagged it as possible fraud. - Gas Stations Near Me - San Diego, California

It's a 7-Eleven just like all other 7-Elevens. You know exactly what to expect. Gas station at good competitive prices. The convenience store has all the essentials you need while running errands. The staff are friendly and helpful. The store is clean and everything is easy to find. read more

I walked in and bought kids some candy on a table front and centered at the front that said $1on the sign. I went to go buy a drink and then went to pay for everything. I was told the price is regular price now (literally took down the sign while getting my drink) and changed the price. Then said that the same ended two days ago so why was this not taken down earlier and advertising a different price. Workers' response? We were "too busy" to change the prices. Thanks but no thanks - going elsewhere for random candy where prices advertised are actually sold for the price posted. read more

The guy working as the cashier just now was extremely impatient, unhelpful, and seemed annoyed by our very presence. My 14yo sister and I went to get some midnight coffee and my sister wanted a free slurpee for the July app offer. The man used a very annoyed voice, almost yelling at her when we asked which cover was sized for the small slurpee. Almost not wanting the slurpee anymore, we went to the counter to pay. We said two separate purchases. The man scanned my sister's 7-eleven app for the free slurpee. I intended to save my free slurpee for another time in my free app. He said that she was done, that her slurpee is free, and then made a shooing motion with his hand. I then had him scan my medium ice coffee, said that it was separate, and that I was paying with the 7-eleven app wallet. He then said that I owed $0.79. I repeated that I was paying using the app and he said that yes, she got her slurpee and the coffee was $0.79. I repeated a third time that I was paying using the app wallet and that our purchases were separate, and then he made a really disgruntled grunting sound, scanned my phone again, and then shooed us out. Annoyed by this interaction, my sister and I left and went into my car. In the car, I checked my transaction history and he put both my sister's free slurpee and my iced coffee on my app wallet. So, he used MY free slurpee instead of my sister's app's free slurpee. This guy is not about customer service, listening to his customers, or getting the payments right. But as we were sitting in my car, he followed outside a moment later to smoke and to stare at us in my car as if we were the ones standing between him and a smoke break. At this point, I didn't want to interact anymore to correct him. read more

7-Eleven - the purchase of a coffee cup - Gas Stations Near Me - San Diego, California

The trainee that's been here has been there for almost a few months now. He is absolutely delirious. He had no idea a line of ten plus people was waiting for him at the register and there was no apology. Where are the nice women that work here? read more

The blond older lady working today 12:30 is very RUDE & passive aggressive. She needs to stop snorting & slow down !!! every time I have been in there she is huffy rushes me & sorry I took that extra few seconds choosing out my chip flavor you need to learn to Relax and why the rush every single time?? read more

The people running this place make so many mistakes I finally told myself I'm never coming in here again. The girl at the register nearly always short-changes me too. I think it's intentional. read more

Terrible customer service and maintenance of the pumps. I will NEVER get gas here or buy anything again! Can't read the screen on the pumps. So old and sun damaged. Had to go into pay. When I told the cashier that you couldn't read the screen at the pump, she proceeded to tell me you have to come into pay. REALLY, I am right in front of you with my card. I said " Iam in telling you so you can let management know." She continues to say, "well it's damage from the sun." I am irritated at this point, and say, "We are in southern California and all the gas stations have to deal with the sun. I am just telling you, so you can choose to let management know and not in convenient customers." Then the other cashier, older blonde lady, decides to pipe in and say, "we know, it's not her fault." Both were looking at me, like how dare I say something. Nobody said it was the cashier's fault, but LAZY disrespect to the customer who is just letting you know isn't exceptable. It's ridiculous when businesses like this are so poorly ran and have such bad customer service. They could have simply said, okay, we know, and will mention it to management instead of being rude and treating a customer like we shouldn't say anything. I wish I didn't have to give any stars, but the system makes you. read more

Wowwwwwwww they got rid of the sour green apple slurpee flavor. I'm so sad. They replaced it with a gross mango. My neighborhood convenient store I go here almost every day. The piña colada slurpee is my favorite. Please never get rid of this flavor. this is the only 7/11 that has the good slurpee flavors. Can you please put the sour green apple back? read more

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Associate works there is really rude. If they keep hiring people like that, they are going to loose all their customers. I will never want to go back again. read more

If you need milk, soda or a quick bite to eat this is the place for a quick pick up. Make your own coffee or pick up a burrito, or a grilled hot dog, yes I say, grilled! If you want a Squishee (Slurpee) this is the place for your brain freeze. My favorite flavor is the Pina Colada. They also have Readers and the newspapers here. Lotto tickets and yes ice too. If you need to get gasoline or propane you can stop here. The price for gas is not too bad. Not the lowest or the highest. Just average prices here. If you want low prices, go to Costco if you have a membership. read more

7-Eleven - Gas Stations Near Me - San Diego, California

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Sounds like this 7-Eleven has some serious problems I don't even understand how someone would do this to me but I don't get how a clerk is supposed to put two pieces of pizza in one box when it's hot it's fucking unreal this place is fucking retarded they don't think they just do read more

Excellent service and nicest people ever. This store is very clean and well maintained.

The worst customer service and very rude from the cashier named Lorena nothing but bad bad bad customer service. Never coming back here and I will spread the word with upper management to do something about it this is extremely disappointing and unacceptable. read more

This 7-11 is clean and very professional. While I get gas, I go in and grab slice of pizza and a big gulp.

So I went to men's restroom and than I saw crusty poop chunks and stains on the toilet seat

Excellent service,well maintained store more over franchise(raja) is very cool guy..#proud neighbor.

All pumps say dispensing stopped by sales associates on faint display. No yellow tapes, no other signs. Wasted 10 min in busy morning.

It's usually ok (not great) but today I stopped by at 6:00am, low on gas and they were....closed. I thought this was a 24 place (?)

Why am I giving a 7-Eleven 5 stars? It's like the cheapest place to get gas in this whole area and I stop here on-the-reg to and from work. The store is clean and the staff are friendly. It's probably the best 7-Eleven I've ever visited. read more

I love this 7-Eleven. thry're always stocked with things and the employees are extremely friendly. I stop here every morning on my way to work and have been coming here for a couple of years. read more

Perfect location and just the right amount of supplies I need. Clean and always well stocked. Staff is always great, willing to share a Philip Rivers (Former San Diego Charger) story. And of course good hours and the right amount of liquid refreshments I need. Tried some of the pizza and was surprised how good quick pizza can be. read more

One of the cleanest 7-11 I've been too. Great staffs and friendly service. Keep it up!!

I love love this place !!!!!! This is where I get gas and whole pizza for the family. Always clean and the employees are very nice. I wish all 7-11 were this good. read more

Excellent service. Great staff. Preet is great very personable. I usually hit him up on snap chat for a whole pizza. Always clean and ready to go. read more

Walked in today to get 20 dollars cash back, asked the female clerk if i could get 20 back at the register she said no they only do 10. Then she proceeded to allow me to walk to their broken ATM machine (mind you there was no out of order sign on the machine) and try to take out cash. As I am standing there waiting for what seemed like forever (ATM machine is right next to the register and clerks) I finally have to ask if their ATM machine works. Then and only then do they let me know "its broken". I ask why there isn't an out of order sign on it? They tell me "they were too busy". Really???? Not too busy to take my business or money every morning though. I check my account after leaving the store and my acct is processing 22.95!!!! The ATM machine took money from my acct but I didn't receive the cash! DONT USE THEIR ATM MACHINE!! in fact don't go to this store at all! The manager also tried to tell me the machine isnt there's but isnt it in HIS store? Shouldn't he at least make sure an out of order sign is posted? Almost all the employees are rude except for 1 gentleman and they only put him on the evening shift. its so busy in the mornings and the clerks are extremely rude so it would make sense to put the gentleman with excellent customer service on that shift, but no he is on the evening shift. So now I am out 22.95 and no one seems to really care. GREAT CUSTOMER SERVICE 7-11!!!! read more

So many bad experiences with this 7-11 but it's so close.... I've had my card skimmed from here. I have taken $20 out of the atm once and no money was dispensed when I told the person at the register they said they knew but didn't put an out of order sign up they did not give me the $20, I was told to call the bank the ATM is with, when I did the bank said 7-11 was responsible... I never got my money but I also don't use their atm anymore. This morning getting gas there was something wrong with the pumps it took me 11 minutes to put in 10 of gas. Tim the guy working said it was just running slow- 11 minutes for $10 of gas!!!!! I called to tell them they should put a sign up and he hung up on me. I called back to see when the owner was available and was asked why I need to sort to the owner and then told he was the owner and was unbelievably rude, I told him to have a nice day and hung up. I am now going to pay .45 more at the gas station on San Dieguito Rd just to avoid the rude employees and owner . read more

I stopped by on the way home late one Saturday night to get gas. Guess what? They are NOT Open 24 hours. How can a 7-11 not be open 24 hours? read more