I go here a lot because it is right on the corner from where I live. The staff is generally friendly but not the most accommodating. My biggest issue with this store is that items are commonly mispriced. Further, they will not honor a posted price even when you show it to them on the shelf. The most recent time I tried to get two Hot Pockets from the freezer that had a sale tag posted of 2 for $6. When they came up as $7.38 I told them about the posted sale tag. The cashier called someone over after I wouldn't accept the higher price. I showed him the tag clearly said "Hot Pockets 2/$6". He make up a lot of excuses. First, he told me this didn't apply to the Hot Pockets but some bagel item. There was no Hot Pocket bagel item. Then he pointed to where the Hot Pockets were elsewhere in the freezer however the two I took to the counter were the last two with the tag under it. I'm confident it didn't matter as items are typically placed at different places to make it look full. I ask him to honor the price and to remove the tag if it was a mistake but he refused. Finally, I told them to take the items off the register and called 7-11 Corporate to file a complaint.
Again, this isn't a single occurrence. It happens regularly. I am sure countless people buy products at this store thinking they are paying a posted price however it is ringing up for more. Unless you pay close attention you will pay more for items in this store than you think you are paying.
There is a fine line between sloppy inventory practices and straight up lying to people. However, that line is crossed when you point out the error and they still will not honor the posted price. read more