Terrible experience trying to go in before work at 2 am to get a coffee and its closed so much for being 24/7

It is very annoying how convenient this 7-Eleven is located. There's been a few times where I get my change and I have been shorted. they are ripping me off on the gas, I asked them for receipts and they seem to be annoyed when I do. I did the math and was getting charged about $.11 more per gallon. I was just there a few days ago and when I asked for a receipt, I did not get an itemized one. If I have the time I choose to go to otherconvenience stores. read more

Go to spot for snacks here in Norwalk ca, very clean and easy to find stuff, staff always helpful and friendly, gas station outside and air/water machine outside great place to pit stop read more

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You have to watch what you buy in here. The prices on the shelves increase by $1.0 when they scan them on the register at time of purchase. I wouldn't go here. read more

All the same . Nice people but no interaction. I'n n out. Clean store and lottery dejection is nice

If I can put 0 I will, be aware of your receipts. Before leaving the store double check if they charge you twice. They did charge me twice on 3 items and they won't accept it even if you show all your purchase item. Never ever coming here again. read more

7-Eleven - 3 items are double charge. - Convenience Stores Near Me - Norwalk, California

Mal servicio y te roban tu dinero Pague dinero por mi gas y la máquina no me dio mi gas y hablé con el trabajador y dijo que no puede hacer nada me quede sin gas y sin mi dinero no hicieron nada read more

I went in for gas and sunblock the guy at the register helped the customer in front of me that left the register. Telling the other lady who was filling the hotdogs he was going on break. Mind you that there was a long line of people trying to buy stuff. A free Agee minutes of waiting I yelled hey can we have some help. He came out yelling and screaming at me saying stuff like " what do you want to do about it?" and the other lady had to hold him back because he wanted to fight me. Never go in there they are racist and do not have good customer service. read more

Three pumps not working thanks for wasting my time next time put cones in front of them so people don't pull up to the pump. my time is essential. This is why I never use 7 Eleven they're all non-maintained shit holes always have been always will be exclamation read more

Every time I've tried coming at 4 am they have it locked. They have the door shut with a rope inside the store.

Bought gas and would not let me use the restroom. Be sure to stop somewhere else to be treated like a human.

Rude service. NONE OF THE EMPLOYEES WERE WEARING MASKS! Won't give the discount for being a member on gas was supposed to get .03 cents off per gallon and they were playing dumb said I needed a certain debit card when all you need is to be a member of the app. Then she said I had to do it outside even tho their machines were reading debit cards. read more

7-Eleven - Convenience Stores Near Me - Norwalk, California

Been stopping by this location for the last three months while working out of town and have found nothing to complain about. Actually the opposite. The manager P is friendly and out going, always welcomes me with a smile and continually advises me to not drink so many monster drinks. I get a 16 cent to 20 cent rebate on gas and wish I actually lived in the area because the cost of fuel there beats the $5.60 I payed last week. I even love the opera that is played outside lol read more

Wow! What a complete turn around for this 7-11! Use to be corporate owned, I guess they sold it and the new people are ruining a good thing! I honestly tried to give them a fair shot to keep my business! I knew that some problems would arise from the switch. Example: ATM being down, new employees not being as fast or knowledgeable! The problems I have is that now the 7-11 is: Always dirty Boxes blocking isle Constantly running out of my favorite creamers Or just not stocking the same creamers Employees not being as friendly Coffee always empty or cold Pizza looks old Time to take my business elsewhere! read more

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I have been going to this 7-11 for the last month or so. Yesterday I went and nothing seem to work. The soda machine the sodas didnt taste right and half of them were out.. That is a bug seller at 711 they need to make sure it is always working. read more

Terrible customer service, the guys always busy on his AirPods talking too someone. I ask a question is like if I was bugging him while he's on the phone. If the brand name was not 711 this place would fail read more

Every time I'm here the employees - men - are rude! They never greet customers, they mumble, they see customers waiting to pay and when they decide they're ready THEN they mosey on over to allow us to pay. Tonight's employee took first place in the disgruntled category. His attitude needs adjusting - there was not one particular thing it was everything. The owners need to fire him and hire someone who wants to work and would work without a resting ***ch face. This will be my last time here. Disgusted- will be calling sheriffs department in the morning to report and have this place on the radar. I believe I'll email the owners & corporate. read more

7-Eleven - Convenience Stores Near Me - Norwalk, California

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Beware! There is a lazy male employee (tall and bearded) who refuses to prepare any hot foods even when there are no customers in the store. This has occurred numerous times. His excuse is that the oven is turned off, when in reality you turn it on at any time when cooking / preparing food. Very poor customer service when he is on duty. read more

I've been living down the street for about a year . staff is very friendly Good service as well Everything you need is under one roof well recommended read more

This place become from my go to place to try to avoid at all costs!! I can't be begin to describe the bad treatment you get from the workers and the old " fresh food" Today I bought an item which the cashier scanned then punched in a number or buttons, paid my total, took my receipt and walked out, the name/description of the item I bought was not there, instead it said sales tax on amount of purchase and no bar code or description of item purchased was there.. the amount was not all that to make a big deal about it with the douche bag at the counter but I'll be sure to send a copy of the receipt to the BBB so they know what kind of crappy dishonest business is being run here!! I only come here if I have to other wise I'll drive a few more blocks to the nearest AM/PM Instead ONE STAR IS TOO MUCH FOR THEM read more

This place is Booty Water. pumps are always broke. I hate leaving Yelp reviews but this is how much I hat this place. they do not give cash back on gas and won't tell you that if leave a sign up. They sell broken products. I had a verbal altercation with the owner and the only reason gave me another was because I wouldn't let anyone else pay for gas. This Place is the Wors Hell on earth. if Chick Fila is the model of customer services, this is the exact opposite of this. you'll get better customer service at popeyes. read more

Their slurpee machine is ALWAYS NOT WORKING or if it is the slurpee comes out watery. ALWAYS!! I dont waste my time going here I go to Imperial & Shoemaker 7-11. read more

I wish I can give -100 stars!!!!!!!! The most disgusting thing that has happen to me happen right now at this dirty a** store. First thing coming in the place looks dirty, but I'm like whatever. I go ahead and ask for a hot dog and the lady serving was on her phone talking. I didn't pay much attention because I can honestly careless. Well I pay go about my business. I start eating as soon as I go in my car and as I'm taking a bite my husband noticed my the hot dog had mold!!!! You can imagine our reaction!!! Right away we bust a U turn and go let her know. She's like sorry I can give you another. Like seriously. NO!! I want my money back, and she asked, are you sure? Just her whole demeanor was soo like she didn't care. She asked again if I wanted another one. And I replied NO! I tell her , don't you guys check your damn hot dog buns, she shrug her shoulders like , hey my bad. Like maybe if you weren't busy talking on the phone and did you damn job , you would notice. I'm so mad annoyed and still hungry. I wouldn't suggest coming here for food. Unless you want moldy food. read more

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There's a new guy who works the night shift. I was waiting for his assistance, but I was ignored as he helped other customers who had just come in. I Let him know that I was waiting first but he continued to ignore me. I'm not going to assume that I know why he did that or what his reasoning was, just that this is not something I've experienced much of in the past, and was very disappointed to experienced this kind of service here at this 7 Eleven . read more

This is based solely on the employee who works here usually during the mornings into days. He is one of the most friendly people I've ever encountered at ANY store, not just 711, any store in general. He is very helpful and even tells customers when there is a deal for an item. I sadly do not know his name but I wish there were more workers like him. read more

Abhi at this 7-Eleven has one of the best personalities I've ever encountered.I live in the San Fernando Valley and if I'm ever in Norwalk again, I will make a trip to this 7-Eleven store again - just to see Abhi. His customer service is by far the best I've ever experienced. read more

They are rude asf. Started yelling at me cause I told his other employee was staring hard asf at me so I told her can I help you? So I continue to get my daughter bananas and the owner was still yelling at me and grabbed my wrist tried to yank me to the floor, so hard that the 2 bananas were smashed in my hand. Best believe I'm send his ass to jail or something read more

I just left 7-11 and in the midst of the pandemic, why in the hell so you have an employee working behind the counter coughing her ass off without coughing into her hand or covering her damn mouth?? She's in there coughing like she has no damn manners or sense. Please be careful and watchful of stupid people around you. Oh and she has a mask around her neck and not around her damn mouth and nose. Haha just saying..watch yourselves and your loved ones. Be well! read more

Poor experience almost every time I walk in. -dirty -3/5 times there will be no one behind the register when you walk in -when they are there, they just ignore you til they are ready. Why do multiple employees act like this? Almost all employees are rude, unprofessional and incompetent (with a couple of recent exceptions). I have witnessed and been subject to racial profiling on multiple accounts. I don't have much choice of other locations to go to so I really hope 711 buys this back or gets it under new management because right now THE WAY THEY ARE RUNNING IT IS TERRIBLE! read more

This 7 Eleven is great! Gas (I think Citgo or something), big lot, friendly staff, clean, lots of stock, AND *wait for it* specials on ciggies!!!!!! (usually) I usually get the "Buy One Get One Free" Parliament Lights or "Buy 2 Get One Free" Marlboro Lights 72s depending on what they have. Parliaments are about 2 for $6 (a little bit under) and the 72s are 3 for $9 and some change to $10. Not too shabby right? I generally only buy ciggies on the cheap. If I can get a bit of a discount why not? Why pay $5 for 1 pack? :) read more

Didn't get a receipt. Cashier was rude when saying the cheese machine is extra like I don't know that. Was treated like a kid.

Healthier and more diverse variety of food and excellent customer service. Much improvement under new ownership.

The ice coffee is always empty and today my step sister purchased a paypal card which was invalid and they are giving her a hard time about it saying there's fraud issues with PayPal which would be okay if they took it off the shelf, still not her fault.. read more

Worse customer service. Both female employees where extremely rude and condescending. One of them blamed me for their poor customer service.

Late night has poor customer service. Workers seem to be bothered when they are approached with a question.

I buy coffee, sodas, and snacks here almost every day. I like the workers, especially on the graveyard shift. Over the years I feel I have developed a friendship with them. The products at convenience stores like this 7-11 are generally a bit overpriced, but you can't beat the cheap refills on fountain drinks and coffee. Add the fact that you have the adjacent Gas pumps and air and water machine and you have an all around good convenience store. read more

The employee (Poonam I believe her name was) at the counter was rude. While helping me she kept walking away, I asked a question about scratchers she made it seem like I was bothering her. All she said was "well how else do you expect to do it or to know how much it's worth. Maybe they need to provide classes in customer service. read more

The people here will steal your money, this just happened to us we went to go get money orders and they gave us short change of almost $30, we have on our bank statement how much we took out of their ATM and gave them and they refused to give us the correct amount of change back because they "counted" correctly. They were very rude about the situation and did not want to fix it, we are moving close to the area and will never ever be back and I don't recommend anyone to come to this place and give them any of your money. read more

i would like to thank your staff member bernie garcia for a job well done and recamend her for a job raise thank you for making my 7-11 such a blessing to shop. read more

Clean, cool, gasoline available swell, one stop shop : gas & slurpees, mmmm!