I feel sick to my stomach. Bought a coke zero that smell entirely like mildew not only on the outside but around the lip as well as discoloration. I returned the product and the owner offered me another one but I refused. Clearly the are improperly storing bottled drinks and I didn't feel that he was concerned whatsoever and refused to smell his own mildewed product. For health and safety all of the Coca-Cola products need to be removed. Photo attached of the discoloration. Don't buy drinks here in the bottle. read more

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Horrible service, the workers don't keep the shop open throughout the night and instead take breaks? Always rude and never help when asked. Worst 7/11 I've ever been to read more

They charged me for an extra product I didn't buy, and when I mentioned it he quickly apologized and said he refunded me but I never got the refund. Seems like a common scam. read more

Younger guy drove out all of the business last night for sure def lost hundreds in sales came In Around 11 an proceeds to block of the the whole main portion of the store by using one of the machines it was a guy next to us that was trying to get through and asked if he could just grab a protein bar or if the guy could hand it to him. he was extremely rude and said no this portion of the store is closed you can leave. They got into a heated little argument and he also gave us so much attitude by telling us no definitely lost a lot of profit that night I bet. it was one thing that he couldn't hand us the products at least it was another that his tone was so rude by telling us to leave even when we were polite and the guy next to us was polite at first not only that, but the worker and another guy that the worker knew were allowed to walk in that section but for some reason no one else was. definitely won't be coming back even if it means I have to take a 10 minute drive down to the other 711 and I know that people I know as well do not like the younger Indian guy as he has been very rude to them as well I already know people go to the other 7-Eleven because of this specific guy's attitude. He's been creepy before to my friends as well not a good look in a college town btw! read more

horrible. they are always "taking a break" during peak night hours but it's supposed to be open 24/7?

best diet coke ever! they are nice and fast but people steal so it sucks they have to be so nit picky but great place!

That place it's always busy, but they are friendly. So I think I will stop by next time for a soda or something just to chill for a minute and enjoy the atmosphere. I am not sure about the food though, I haven't notice food there but I will definitely pay more attention extra time. read more

just amazing everyone was so kind and welcoming.............................................................and the food was great the store itself was so clean. read more

I've always had great customer service at this 711. It's clean and always fully stocked despite all of the students that live nearby. They're usually pretty knowledgeable about new snacks or promotions. If they don't know off the top of their heads, they're pretty great about taking a few moments to try and find the answer for me. I've never tried the hot meals at this 711 but they look fresh and smell good. It seems to me that they don't leave food under the heat lamps all day. You're more likely to get something a little more fresh and tasty than a stale two day old pizza. read more

7-Eleven - FREE SLURPEE DAY!!! - Convenience Stores Near Me - Isla Vista, California

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Prince is the most nice employee I've ever encountered! Such a great guy and always makes me feel welcome every time I come by. Staff as a whole is also really nice! read more

Always very polite to me at the Isla Vista location... Sometimes the others and this one are out of a lot of these so-called fresh or cooked food which I'm sure is hard for people and I don't know if they're willing to make it to order but I've had a lot of difficulty when friends have wanted to get it delivered they have canceled orders etc. and it's a bummer. It's not always one location it tends to be a certain one that does this so it's hard to know exactly where the systemic issue is happening but it's just a bit unreliable as far as delivery and such goes back for pick up at is always a pleasant option and my service dog and I always glad to duck into a friendly 7-Eleven to grab some much-needed convenience items. I've had an issue at one specific location and I will make note of it on their address but the most again have been quite upstanding and then some and I will make sure I review them correctly based on location. Overall I am pleased with their selection leave out in a few more fresh items like fruit and yogurt and some non-dairy and other health bars and items that help those of us who have some dietary restrictions. I appreciate if they continue to expand their selection of healthy snacks and not just salty chips and candy. It really does make a difference. Definitely encourages me to stop and grab some thing if I imagine that there is actually something I'll be there not just junk. Definitely no fun when things like this paper bags and water machines are you there empty broken in disrepair my friends are junkie or have again things that make them look rundown but I understand these things happen and any effort to fix water machines and keep them in working order so those of us who plan to go on road trips certain times and that Magine to be able to fill up water bottles at certain locations where there are gas stations versus not and we know there are the machines but then they're always out of order that gets really old. Please either contact with a better company or remove the machine so it's not just a tease and makes people imagine that they could get something that they need that they can't. Literally gone with more than 10 gallons of glass growlers multi times to diff locations intending to fill and then not been able to Bc if out of order signs ore covid so it's not from that only or at all it's another issue... and it's more than discouraging by the third or fourth try...when the machine is still out of order months later, one begins to wonder if there's any hope for it to be repaired or if they even care. At that point I believe a new machine should just be purchased or again it should be removed by the company who can't seem to fix it quickly enough as it just makes everyone think that there's something there that isn't. I find it to be a form of false advertising that is problematic at minimum. Especially for travelers, it creates an expectation that they can't meet and then one had to go inside and spend extra money on expensive bottled water which is not appreciated. Sometimes it's filtered less depending on what brand you buy inside and how much money you are overcharged for basically just filtered tapwater again so it's really a big bummer when you expect to pay $.25-$.50 a gallon and then suddenly you're paying four dollars for a bottle of the same water it's insanity so it starts to seem a bit like a scam. I have a feeling it's more logistical but it's not a good look as we say in SoCal. read more

The owner/workers at this 7-11 are incredibly rude. They had a sign up for Ben & Jerrys that had them at buy one get one free. What a deal! I brought some up to the counter and immediately brought up the deal, to which the guy said "no it's only for 2 flavors". I went and took a picture of the sign since it was so clear that it was for everything. In the end, I told him that he should take down the sign if he wasn't going to honor it and left. I feel like this sign is just up so people will spend more money and not realize. Don't shop here. On top of the fact that they won't honor their signs or take coupons, they have higher prices on everything than other stores in the area. read more

7-Eleven - Sign that they would not honor. - Convenience Stores Near Me - Isla Vista, California

This location is my savior as a college student. Staff is always kind (and I would assume patient, considering all of the drunken college students that go in). Sometimes the slurpee machines are down for long periods of time or stocks stay low. They also, unfortunately, haven't had 2 liters for awhile, but those are really my only complaints. Ultimately, I come here often, and it's pretty reliable. read more

Rocky was so sweet and helpful! He made morning that much better! Great customer service!

my friends and i go to 7/11 pretty often, i'd say a few times a week and it's usually just to grab little snacks or drinks for the day or next few days but we always pay for each other so it's a big order. anyway, my friends went to this 7/11 tonight and when my friend was paying she said "hold on sorry my card is at the bottom of my bag" and the 7/11 worker said "i know cause every time you and your friends come in it's a lot" straight up being disrespectful and damn near shaming us for how much we go in. i can understand that this was a joke and that he most likely meant no harm, however, never once have we interacted with him in any way other than checking out our items. there's no friendship involved which makes this so messed up like the audacity is insane read more

The storekeeper at the early morning time was very rude and rushed me out saying the store was closed even though it was open

I don't know about the reviews from a few years ago, but this 7-eleven 1) is clean 2) is fully stocked 3) has EXCELLENT service. The cashiers will work TWO REGISTERS at the same time to get the line moving. 4)'s fresh food is actually fresh and delicious 5) has genuinely friendly service 6) has employees who actually inform the customer what the best deal is, and care about their well being. I've seen people stumble in drunk and the employees REALLY want to make sure that the people are safe. if Yelp has any integrity, remove the reviews from more than a year ago. this 7-eleven must be under new management because it is a) a wonderful store and b) my new go-to store in IV. Bravo! read more

Horrible customer service, came at 2:30 a.m. and he posted an obviously hand made sign saying they are closed till 4. When I asked if I could buy some NyQuil real quick he asked me if I can read, and pointed to the sign. I asked a customer already inside if he could buy it for me and the employee told him to ignore me. I came back an hour later and bough. I some medicine and he still had an attitude. Bhenchod read more

7-Eleven - Hand made closed sign - Convenience Stores Near Me - Isla Vista, California

The only good thing this place has going on is that it's open 24 hours. I find the staff to be rude and quite unpleasant. If there was another 24 hour convenience store nearby I would not go here anymore. read more

Cool that they have a Snapchat for deals, islavista711 but service here is awful. There are better places to buy chips.

The only thing I buy here are trolli eggs. Those things are sooooo dank, especially when you're studying for exams. Truuuust me. I like how the cashiers operate more than one register at a time to maximize efficiency read more

It's great to have a place that works 24/7 in Isla Vista, there aren't many. You are not able to buy alcohol there, because they don't have it. It's definitely an inexpensive place to buy food and soft drinks, cheaper than the stores around. The staff is a little weird sometimes and once I experienced a fight inside the store. Overall it's a convenient place to shop, especially late night and the store is mostly clean. read more

The workers here go the extra mile to make sure your experience is as seamless as possible. When its especially busy they open up two registers between one cashier to make the line go quicker. read more

Beautiful 7 Eleven. This store has a great assortment of products and they always have what I am looking for. I am a fan of their $5.55 large pizza deal,always hits the spot! Staff is super friendly, great store. read more

7-Eleven - $5.55 large pizza - Convenience Stores Near Me - Isla Vista, California

I give this location a 0. Worst service ever.. They had a intoxicated guy near the door and told me and my cousin we had to exit... I was thinking of buying something but none the less I was waiting for my little sisters. He said racial comments and said a lot of negative words. When I ask the cashiers did he work here one of the gentlemen were laughing and the others didn't even look my way... It made me feel like they discriminate against. Worst experience ever and even though this happen a few months I remember this and WILL NEVER GO BACK!!! read more

Worst customer service ever. Some of these guys don't deserve the job. They're rude to everyone. You should go somewhere else because none of these guys care about their job and what it means to DO YOUR JOB. Have some honor and respect for yourself to do your job right. They should be ashamed of themselves. read more

Don't go here if you're looking for decent customer service. I don't know why the cashiers are so rude but definitely don't go here unless you absolutely need to. read more

Tbh I wish yelp had a 0 star option cause this place would get that option. I've been going to 7-11's all my life and this 7-11 is by far the worst one I've ever experienced. To put it in short. Bad service of any 7-11 chain I've ever been to. Even as a loyal 7-11 customer, I'm personally gonna get out of my way to pay another extra 50 cents from the card tax in IV deli mart just to not go here. It's hard not to go here because it has the essentials, but i wouldn't like to support a business like this if it treated their customers like they do. read more

Worst fucking customer service. Workers are very rude and seem to hate their lives.

It's a 7-11 in a college party town. It's one of very few options late night. The workers are doing the minimum to get paid. Do I blame them? Nah, not really. The prices are reasonable for a 7-11. Usually the shelves are well stoked and the selection is decent. Get in, get out. read more

Clean, but sells no alcohol... I cant get a beer on after class?! tsk tsk I thought this was college

I miss 7-Eleven already. Sure, there's thousands of others I could go to, but the one in IV is the best one and will always be the best one. I lived on DP and my morning ritual of grabbing a Red Bull and a Lucky Charms bar as I left for class every morning is something I really miss already. Some of the workers are kind of rude, but I get it, and don't blame them. Overall, I'm glad they came to IV as they're super convenient, priced appropriately, and a great way to not shop at IV market! read more

As you begin to walk towards one of the busiest business in Isla Vista, you begin to realize that this 7-Eleven is unlike any other. It's bright, it's clean, and the customer services is unbeatable! No matter what time of the day or night you visit, the employees always greet you with a smile and always offer assistance upon request. The hot food grill is always full and clean and counters are spotless! Its one of the best stores on campus and easily the best 7-Eleven I've ever been to. read more

I love this store! They have great service and the store is always looking clean. They have the best deals in IV here - and the only place that serves slurpees! The manager Gustavo and Paul are really nice!! read more

This place is cool. I like their snapchat deals and the place is neat! Night time is a bit rowdy though and a lot of students are obnoxious, maybe it's because of the party scene. I feel for the staff having to put up with all the drunk madness. read more

Worst services ever . they throw my bag at me and rolled there eyes at me when I mentioned there were no more big gulp tops. ITS YOUR JOB , DO IT RIGHT!!!! read more

HORRIBLE SERVICE!!! I frequent here & I decided to buy an electronic smoking device. The device was unfortunately faulty & I simply wanted an exchange. I went in very respectfully, purchased more stuff & then asked about exchanging the device.. I thought it was gonna be a simple transaction but I was met with the utmost resistance & felt as though I was toyed with. I had bought it less than 24 hours prior & the workers agreed it was faulty from the get go by testing it out. Immediately the device wasn't working as I told them but no exchange was processed. Instead, I was led on with them "testing" it out more, a heated argument & wasting about 1/2 an hour only to be told, "go talk to the company, we can't do anything here". The manager told me this in front of about 8 of the identical products I purchased.. I'm upset because it was such a recent purchase & the attitude I was given was extremely unprofessional & very disrespectful.. read more

not sure why all the bad reviews, it has everything a 711 should have and like any convienient store, its convienient