BAIT & SWITCH TO A CHILD. This location likely just spent tens of thousands of dollars to go through a major overhaul, only to permanently lose customers over a $1 cookie promotion. A wildly ridiculous business decision, especially in this strained economy. No wonder people go across the street to the Chevron instead. The Summit store mailed out giveaway postcards to residents and after reading the details, I was excited to try out their revamped services, like using the app for gas discounts or trying the monthly car wash membership. I just switched from an electric to gas car, so the timing was perfect to find my new fill-up location. The postcard had coupons for free items on specific dates, like a fountain drink or hot dog. I gave the coupons to my young son, who thought it was the coolest thing ever. We went to the store a couple times for gas and I let him use the coupon for that particular day. He was all smiles. This evening, my son was getting ready for bed when I realized we forgot "free cookie day". I checked the terms and it only required that it be used at the Summit location on today's exact date. There were no other details like any time restrictions. It was after 9pm, but he was so excited to jump in the car and hurry over there. We went inside and saw about 2 dozen cookies on the counter. I told the cashier that we were so glad we made it in time for cookies and he said the time had already ended. The look on my son's face was pure disappointment and borderline horror. LITERALLY NOTHING ON THE POSTCARD OR COUPON SAID IT ENDED AT A CERTAIN TIME. The two cashiers discussed it and said the promotion was over at 7pm, even though that's not what the coupon stated AT ALL. Their remedy was that I could purchase cookies for $1.39/ each. That pretty cool to lure people in with a promo and then add some unposted conditions that essentially void it. Like the ultimate bait & switch while my son is trying to be tough, but I can clearly tell he's starting to tear up. Yes, I can afford to buy $1.39/ cookies, but now it's the principle of the situation. I would be more forgiving if it was for me as an adult, but my son was truly bummed to drive over and then be told no. He was looking forward to taking it to school the next day. So heartless. read more

6/30/2024 @9:15 am Convenient location right if the interstate 15 Fwy . By Target shopping center. Friendly staff both the young gentleman and an elderly gentleman greeted me as I walk in the door . Stop in to grab some drinks before I head to the freeway. read more

7-Eleven - Convenience Stores Near Me - Fontana, California

Nastiest and grossest bathroom ever!!! Avoid at all cost!!! They took one bathroom and made it employees only and there is only one bathroom for customers. It looks like they haven't cleaned it ever! read more

7-Eleven - Seven Eleven store right off I15 in Fontana, CA has the nastiest and grossest bathroom. AVOID THIS SEVEN ELEVEN store at all cost !!!! - Convenience Stores Near Me - Fontana, California

It's 7-Eleven, yo, so there is nothing too interesting that I can write. This place was a pit stop for my buddy and I en route to Vegas. Unlike most locations in LA, this particular 7-Eleven has a gas station. It also has (gasp!) restrooms. Too bad the people occupying the two single-person restrooms were either asleep or shooting up their veins. No biggie, as there is a Jack in the Box within 50 meters of this place that has a clean restroom. I got an iced tea from here for the road. I checked out quick, and was out the door. read more

7-Eleven - Convenience Stores Near Me - Fontana, California

No Restrooms for customers. Attn management: The reason people go to the gas station 711 is for 3 reasons. 1. GAS 2. RESTROOMS 3. Snacks for the road trip Reopen the restrooms for your customers. You're right off the freeway and it's why you make money. read more

Stopped in for a car wash during a Veterans day promotion and was impressed with the friendliness of the staff and a great little quickie wash. We were so happy with the quality of the wash that my dad brought his practically new baby back later the same day for wash. Thank you for giving back to vets! read more

7-Eleven - Convenience Stores Near Me - Fontana, California

So glad you have this Amazon Hub and it's perfect because you're 24/7! Thanks 711! Oh and your service team is awesome and friendly, please don't change! read more

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I get some great gas every time I come here. Also the convenient store part of it is great when they have hot chocolate. I mean what more can I say it's gas but it is good gas at a reasonable price for California. read more

I came into the gas station with some friends. He had a item that wasn't ours on the counter when we got there and I caught his a.. and he gave me that look like it's . He scanned it as if it was ours. Gabriel just lays an item there so he can scan it while other aren't looking. Then does it to the next customer and so on and so forth. Gabriel is his name the owner. He lost my business forever. Crooks at it's best. read more

RIght off the highway before heading up the hill, this was the easiest and cheapest stop to get gas, with the lowest prices at the moment, thank you gas buddy! Clean store, good service, the man got a slushie, filled up and we were out. Not busy and clean around the pumps as well. read more

So today I went to the car wash at this particular 7-11. I selected the basic wash and went through the wash. However the brushes did not activate. After I pulled out I went inside the store to let the owner know what happened. She proceeded to tell me that the basic "car wash" only sprays the car with water. So essentially it's a "car wash" that doesn't actually wash your car. Really? This was a new idea to me. The owner sensed that I was pissed off about the situation and let me go through again , this time activating the brushes. Anyway , just know that the basic car wash is not actually a car wash. It's a fake car wash. read more

Don't come to this gas station save your time with going to Chevron across the street. The fucking gas tank not only DOESNT TAKE APPLE PAY / TAP but it asks you a MILLION FUCKING QUESTIONS like fuck I'm just trying to pump and I'm like wtf going on it's all these fucking Gosh damn questions NO I don't want no MF car wash NO I don't want no rewards and YES ITS MF PREMIUM WHY TF WOULD I SELECT IT ??? read more

$8 car wash for water sprayed on your car and dryer. No soap at all. Complete rip off

Cheaper gas than chevron across the street. Lines are usually long inside. Still not a bad spot to go though if you need a quick fill up or some drinks. Avoid this place on Sunday evenings, it gets super crowded! read more

Came here to put gas and as I was waiting for someone to ring me up, I saw the guy behind the counter picking on the pepperoni on the pizza and stuffing it in his mouth. Then when he came over to ring me up he was chewing it and talking to me at the same time. So disgusting! read more

Icee prices r posted wrong on the machine n attendant had a horrible attitude i came in before n i was not over charged n had great service i dont know why this older man had such a bad attitude n raised his voice over a dumb icee Next time ill just go to target for my icee needs read more

Very helpful staff when I stopped in on a weekday morning! Unfortunately the restrooms here are not publicly available, counter to what a previous review stated (that's fine, policies change. Especially with the pandemic). BUT!! The lovely lady at the counter very swiftly and kindly told me the McDonalds on the other side had public restrooms and was indeed open at 6:45 in the morning. Thank you!! read more

Very nice clean store, have food already cooked and ready which is nice! They didn't have the wings that I wanted but Alyssa the cashier was very attentive and promptly made me some wings as I shopped! Very nice to be able to go into the store and they actually service you as opposed being felt like a burden and an inconvenience to the staff of a 7-11 store! Not here! Unfortunately most of the 7-Eleven's I patronize are like this. It's been said within a 25 mile radius and there might be five stores that reflect excellent customer service such as this store! Well done 7-Eleven read more

On July 28, 2021, I was witness to discriminatory behavior by a cashier named Paul. When I entered the store a gentleman of color (man1) entered the store. Paul immediately left his area to keep an eye on this young man until he was finished selecting items, which appeared like he was buying his lunch in preparation for work. I wouldn't have even considered Paul was racist until I saw his interactions with a few customers. The first customer a Caucasian male (man 2) stepped up to make his purchase. Paul was extremely friendly with him, asked about his day, and told him to have a great day. Then man 1 stepped up, acknowledged Paul with a "good morning" and Paul ignored him for the rest of the transaction. Thereafter two Caucasian males approached and were welcomed with a cheery attitude by Paul. Then another man of color (man 3) approached respectfully, and Paul treated him the same. I thought nothing of it until Man 3 left the store and expressed disappointment in Paul's behavior and it was confirmed by man 1. Paul's blatant discriminatory behavior to these gentlemen was deplorable and I will never spend another dime in this 7-11 again because what Paul did was despicable, and dirty. Let's remember to be humane toward one another. read more

I come here for the coffee. Always a fresh pot ready to go. I usually do the Exclusive or the Colombian blend. Small setup but I was still able to get in and out plus it's a great idea to download the app. Every 7th cup of coffee is free read more

I love this specific 7-Eleven. Owner is on top of things and all of the staff are super nice. Easy parking and quick service.

Plan on seeing the attendant if you want to use your cc or debit. Not a place to fill up in a hurry.

I love this place they are very friendly and the place is clean customer service is great I always come here when I am in this city. whoever runs this place is doing a great job there is a employee named Gabe every time I come in he always makes my friends and I laugh he's so funny! read more

Friendly staff. Everything in the store is in stock. they have a working ATM (Citibank owned) & they sell lotto tickets. Great beer/wine selection that's always cold. The store is also clean. Gasoline is expensive here compared to other stations but it is of good quality. What more can you ask for? =) read more

Pretty much your basic convenient store. It is located in a easily accessible area. There is a Stater Bro's extremely close, so if it is before closing time I suggest going there because you will find better deals and fair prices. May be back if we are in the area and it is late. read more

Long lines to pay for your items but the beef jerky was fresh one for $1.09 too bad the gas price was $3.41 a gallon :-O

Best flavor shots in a soda machine I have ever had. I seriously miss the soda at this place when I'm away from the area.

Be cautious as you pull into the gas pumps, because the humps will jack you UP!! Tons of pumps, easy convenient access, always print receipts and theres a starbucks next door. read more

Customer service sucks!!!! Girls didn't know what to do about the car wash. If it wasn't for the guy apologizing I seriously would of wrote a worse review. read more

This 7-Eleven with a gas station is great since it is located right by the freeway onramp. You can gas up and grab some snacks and drinks right before you head out! read more

The store was not overly impressive. It was clean and had what I went for. The service is why I am giving five stars. The man doing the ringing up was extremely polite and took his time to even thank me for my business. What happened to the good old days that this happened more often. read more

Clean store, clean drink station area and 3 cashiers available are the only pluses. Most unfriendly convenience store employees i have met in a while. read more

seriously the old timer was taking pepperoni from the pizza ate it, and then never threw the pizza away. WTF!!!!