Cashier was rude and was not helpful. Trying to get the advertised deal and he was curt while giving us the wrong options. While ringing up I showed him the deal and was saying the items we got were wrong when he was the one who told us which ones to get. Terrible service not coming back. read more

They had charged me higher pricing than what was advertised on the shelves. I had only noticed after paying already.

This 7-11 has the best beer selection and that's all I have to say drive safe everyone read more

7-Eleven - 8 Ball Junky this 7-11 has the best beer selection - Convenience Stores Near Me - Duarte, California

We stopped by to purchase water bottles and the cashier was short changing me on the $20 bill I handed him. I went back to purchase Lottery tickets and he was not too happy with all the transactions he had to go through. Despite this negative feeling it's a very busy store just like most 7-11s. read more

7-Eleven - Sign of the times 2021 - Convenience Stores Near Me - Duarte, California

Everytime I go to this 7-Eleven, I get treated like shit as compared to the other customers in front of me. I am only there as a last resort just to buy ice since it is walking distance from my place, but jeez! Never again coming back! read more

The girls in there today were really nice. Showed me the savings and were very polite. It's very clean and wasn't harassed by anyone outside either. It's a good day :-) read more

This guy sold me candy with Apple Pay debit and refused to sell gas same payment method, yet I come here every night and the employee are great except for this guy the says a whole Sentence backwards cursing. Shame. Also Owner, please add vitamin water I do business at your location great location. Thank you Travis 6269881545 read more

7-Eleven - 7 eleven discrimination - Convenience Stores Near Me - Duarte, California

They have good wings.They have terrible service cashier was rude today and before I went once and he tried to steal a dollar from me.Their sodas aren't even cold they were warm and didn't taste good.I would give it a 0 star if I could.I also believe he was rude because he thought I was stealing based of my appearance I am a 6'2 Mexican and 14 year old and had my backpack as I got out of school and went for a soda read more

Decent store, good staff but it says they're open 24/7 but I've been there numerous times as it's my local convenience store and they lock the doors, this is around 2:30-3am but still... a 24/7 store is a 24/7 store and that's that, no excuses. read more

I used the credit card machine to make a late night purchase a few weeks ago. An hour & a half later-my B of A prepaid debit card account issued by th state of CA had been completely wiped out. I truly believe there was a device on the credit card machine accessing my information on the card I used. Take heed. I reported the incident to the owner. He claims he runs a report on his computer at the store to find out if there is in fact a device on his two credit card machines. Didn't buy it. He's nice but I had read negative comments in the past about customers being overcharged on their debit cards w/ erroneous charges/purchases & cash advances. Filed a claim w/ B of A but no longer patronize that particular 7-11. Beware folks-RUN from this place. It was beyond coincidence that this just happened to me. There are countless unknowing victims out there. Won't get fooled again. read more

You have been warned by reading this message, please do yourself a huge favor by staying away from this 7-Eleven, I went there to purchased one large cup of coffee with my phone app for discount, but the owner purposely charged me a set deal for a muffin with a coffee instead of single coffee deal that both available from the app, he wasted my five minutes there for correction, still walked away with a muffin with a cup of coffee and even filed complaint to 7-Eleven on this scammer, once again please stay away from this store for your own sake! read more

I just moved to Duarte and I wanted to be a regular customer at this 7-Eleven because I live across the street. However, after today I will never go back again. I got the things I wanted and my total was $25.68. The fat Indian piece of shit tried to scam. He had three kind of chocolates sandwiches that were best buy 10/30/20 and today is 10/31/20. He told me you are my friend and I will give you all free if you buy one of each. I was like okay I guess. Well this fucker scan one of each but he entered a number 7 or 6 for each of them. My total went from $25.68 to $46. I was like wait a minute you are charging me for each one of them. He was like no friend only one and all the rest free. Each one cost $1.29. I had to forced him to remove them because he kept telling me to insert my card. He finally removed them and when I inserted my card for the things I only wanted this piece of shit scan two of those chocolates sandwiches and charged my card $29. I was so furious and just got my shit and left. I would strongly recommend to stay away from this scamming place. read more

There's a new owner! He is great, he even wears a sport coat while he's there. You can tell he really cares about his business. He has the screens to enter your number and get your rewards now. As far as 7-11's go this one is great now! He always has stuff stocked up and greets people as they walk in. He makes casual conversation with people and is super friendly. The store is really clean now. It's actually a joy to walk in there in the mornings. Great improvements! :D read more

I stopped coming to this 711 because it always smelled bad in there like straight up ass, i never understood why the employee's there were allowed to cook or be around the food with that smell GROSS!!!!! About 2 or 3 days ago i went to see if they carried some new chips a friend had recommend and WOOOW the store was amazingly clean, in 3 years NOT once did they greet me as i entered the store and boy was i shook when a young lady came somewhere from the beer section putting whatever she was doing aside just to smile and welcome us it was something so simply but yet so meaningful it was strongly appreciated and made me forget for a second i was having a bad day. I also saw her washing her hands before handeling any food and she won a customer forever with that! thank you 711 much appreciated read more

Not sure if there are new owners, but the last few times I went in for coffee in the morning there is a really nice couple that work the store. The man is very personable and asks me what kind of coffee I like to make sure it is always available. He always has a smile on his face and makes sure I walk out with whatever it is that I came in for. Today he asked me how my weekend was. I never realized until today how important it is for a store owner, manager or employee to be personable and engaging with their customers. It makes a huge difference and It makes me want to come back. This morning I actually chose 7-11 over Starbucks not just because it's closer to my work, but because my experience going into the store has always been very pleasant. read more

From my experience the staff is quite friendly and sincere. Small is easy with Sanjay and Deeb ( I don't know if I spelled his name correctly ). I feel more appreciated as a customer at this 7-Eleven than at the other stores I've been to. read more

The 7 Eleven chain of stores is always good for a morning cup of coffee. There are many varieties to choose from and a wide selection of flavorings to accent your choice, all presented in a clean and organized manner. Oh. thank heaven! read more

It's about time! They finally hired someone who actually cares and does his job above and beyond! Eversince Kenny got on board, I've seen a total 360 turn around, or change at this 711. The store is significantly cleaner, the coffee is fresh, and I don't have to worry about buying something that's expired. It kept happening to me I was going there by something and once I get home or wherever I realize it's expired. I got sick of wasting my time and money due to lazy employees who can't do their job and read a goddamn date. I didn't realize it's a hard job to get expired food off the shelf and make some fresh coffee. Actually stop going to that location and went down within himself to the other 7-Eleven on Huntington drive about 2 miles away. Well one day I was in a rush so I popped into dislocation and I noticed Kenny, a new employee. I also noticed the store was actually clean and you can see the floors. And there was straws and lids for the right size cups. I hope Kenny is getting acknowledged for his hard work and he's appreciated because if it wasn't for his work ethic I wouldn't go back to that store but now I practically go there everyday cuz it's right by my house so thank you Kenny! 2 thumbs up Kenny One last thing, the other employees should take some notes and perhaps get trained by this dedicated young man, cause God knows, they could learn a thing or two!!!! read more

When I was in the area visiting a friend of mine in Duarte, I happened to stop in this location at around midnight, and was pleasantly surprised!!... I guess it's under new management or something because he store was noticeably cleaner, the floors were shinny, even the coffee and supplies were perfectly set up!!.. And when I was checking out, as usual, I had my hands full..(I always end up buying more items than I set in to..), a super nice and helpful employee saw me struggling, and immediately came to my rescue!! He helped me bring my items to the front and even helped me with the slurpie machine, as I tend to over-fill my cup making a total mess!!.. Anyway, not only was he helpful but he didn't make me feel rushed or uncomfortable and he even made me laugh!! I don't usually write reviews but I felt that because of my experience I just had to put it out there... and especially give the "charming" employee..(who's also new there I found out..) thumbs up on his dillegence and sense of humor!! read more

Got blind sided hustled into buying a 4th item when I clearly stated to the clerk I only wanted 3 items and that was it for the 3 for 3 deal, but then proceeded to add on the fourth item. In my mind I was like whatever and just bought all 4...never again will I go there now. read more

It's Easter Sunday 5:30pm and the most rude guy at the counter refused to give me my money back on the most stale bag of Cheetos. He just said "No money back! You don't like, just leave it". Beware if you buy something bad, stale or rotten, don't expect your money back. And definitely don't expect courtesy. I guess they're just waiting for a law suit if and when someone gets sick from what they sell!! NEVER COMING HERE AGAIN! read more

i'll start off by acknowledging that i am indeed evaluating this particular 7-11. not so much because i love this very 7-11, but because i was unable to find a previous review on it and have been dying to have one of those cool "first to review" symbols on my profile. yes, i am one of THOSE ppl. food: you've got the usual stuff... chips, drinks, candy, water, cookies, etc etc. but what really impresses me is that when im pressed for time at work and cant take a real lunch, they have these $4 sandwiches that arent all that bad (for what they are). the smoked turkey with jack cheese on cracked wheat bread with dijon spread is just what i need when i have 10 minutes to eat something non-messy, non-smelly, semi-healthy, but still yummy in my car. and biggest plus? i have not yet gotten food poisoning from it. woohoo. it's actually quite fresh, with delivery and expiration date stamped on its sealed packaging. service: not exactly service with a smile, but cant expect too much. at least he always asks if i need a bag for my 1 sandwich. the one thing i DONT like is how the guy working the register seems to always accidentally graze my hand when taking my sandwich/drink/money/credit card from me. i've begun to cleverly avoid this problem by tossing everything on the counter now. so though there is nothing REALLY wrong with this 7-11, besides the occasional unwarranted physical contact you may receive at the register ( -1 star), i nevertheless give this place 3 stars... because, well, it's 7-11 and should really get no higher than 4 stars anyway. sorry, im a star snob. read more

This is the worst 7-11 I've been too. Drug addicts, kids, and weirdos outside asking for money 3/4 times I come here. The service is horrible at this location. You look at a magazine and the dude yells at you saying this isn't a library. Every time I come in here, he is always placing donuts or something to my order WITHOUT my consent. read more

Man I have never seen such rude and unhappy people in my life. Hell I have a lot going on in my life but you will still get a smile from me. Rude, I have never experienced a "good" reception here. I only come to this location when I absolutely have to. At least the place is clean and that means the most to me. read more

Friendly staff, always come here to put in my sucker's bet on the Mega-Millions

Lovey coffee here in the morning getting the day started plus the people here are super nice, very nice workers here. They're always willing to strike up a conversation and seem to have regulars here read more

I went into the 7-eleven here in hunting Huntington in Duarte. I was going to buy a coffee and the pastry but I first asked the attendant if I can use the restroom I am a bus driver so therefore there's nothing open at 6 in the morning for us to use the restroom and he refuse so I just left read more

Every once in a while I just crave a slurpy or need a bottle of sofa and 7-11 is always there to fulfill you needs. This morning I stopped to get a chocolate milk for my daughter. While there, I noticed one of their "fresh" sandwiches had mold growing on it and kindly told the cashier. The first time I told him he didn't respond but instead finished ringing me out. I thought maybe he would go pull the sandwich from the shesI after but instead went on to put more food in the warmer. I asked if he was going to remove it and he said "no, they will come take care of it." At which point I became upset at his complete lack of care that there was moldy food on the shelf which could make a customer sick. It wasn't until another customer also got upset that he begrudgingly walked over and took the one sandwich from the shelf. He didn't check any other food and it was clear he simply doesn't care. I know 7-11 is not typically a place for fresh food but this was really bad. read more