It was so good!!! I come here for snacks and the cashier is sooooooo nice! It was totally not sketchy... read more

7-Eleven - delicious chicken sandwich - Convenience Stores Near Me - Diamond Bar, California

Why do they never make fresh PIZZA. And also FORCE YOU to get the one the heater which looks like it's been sitting there for several hours THE TOPPINGS LOOK GREY AND HARD. The toppings on it look supper burned and dehydrated and OLD. Please change this. No one should have to be forced to buy this. I think employees just leave it there because they are LAZY to heat up a fresh one. read more

7-Eleven - OLD OLD PIZZA THAT THEY ARE TRYING TO SELL ME AND REFUSE TO MAKE NEW ONE UNLESS I GET THE WHOLE PIZZA - Convenience Stores Near Me - Diamond Bar, California

The cashier is extremely rude this guy doesn't even deserve a star. The store was dirty. the guy got mad over cheese even though I paid for it. Definitely will not be going back. read more

Well..there's a reason why this store gets such poor ratings. I was in there for about two minutes before walking out. If you want to get yelled at for no reason at all by the cashier, feel free to give them your business. Whatever is going on in your life, there's no reason to be rude. The service here is pretty bad. read more

I have to update my previous review because it seems like the mean lady from a few years back that every other reviewer talks about is gone or at least not there in the mornings/afternoon. She was literally the only thing that kept me from visiting and now that she's gone I feel comfortable coming in and actually buying something again. All the current clerks I've interacted during the day have been helpful and I don't hear them giving any unprovoked hard time to customers like I would with that lady read more

I used to come here only to purchase a Powerball lottery ticket every now and then. However, I was last here to pick up a package that was shipped to the Amazon Hub Locker - Parameter. When you enter, turn left and the locker is on the wall. It was a bit crammed with the aisles of snacks and whatnot, but it was pretty convenient to have my packages shipped here without the risk of being stolen from off of my porch. read more

7-Eleven - a row of yellow lockers in a store - Convenience Stores Near Me - Diamond Bar, California

Everything sucked n she's rude. Trash can only customer. Am immigrant. And was verry kind. Sucks to come across ppl as angry as her. She needs help a prayer and a new job. Customer service sucked. Respectfully I was really surprised. She said she was the owner. read more

7-Eleven - Looks just like her photos. I was coo. Boss should fire her. Paying customers w respect she's in menopause or something - Convenience Stores Near Me - Diamond Bar, California

Free 7-Eleven: IT'S SLURPEE DAY! Everyone can celebrate with a FREE small Slurpee drink. Join the party today only. Learn more. https://bit.ly/43eZDVT Txt STOP to end.. they stopped at 6:30pm they did not run out of cups. I over heard one male employee tell the cashier I'm tired mopping the floor it is still sticking. Also the young lady in the morning needs help with her math skills quickly my total was $5:42 I gave her a 20 dollar bill she gave me she gave me only $14. I politely told her she owes:58 cent. She looked at me and said what I said you need to give me the .58 cents. No apology or nothing. Bad service and they do t stick to the promotions! read more

I live in the neighbourhood and have been buying things from them at least once a week for some time. I tried to be nice to them no matter how they treated me. But enough is enough. You just can't change people what they are. They are rude, careless, unprofessional. I decided never go there again. For the sake of our community, I hope this store will be replaced by anything else. It makes me feel uncomfortable just seeing they are still there, it is just not fair to other business that care. read more

Best hot dog spot to get a quick fix with it loaded up! Love loading it up with chili and cheese and onions and cilantro and salsa and peppers and just a little bit of everything. Load it to the top and down it with some Coke! Oh yea that hits the spot! read more

Not true. Not 24 hours. Was just here at 5:15am and it was locked. Knocked and waited.... a guy from the back came out stare at us..... then went back to the back...WTH? Could not depend on them for a coffee for my unusual early drive.... :( read more

7-Eleven - Disappointed, let down... - Convenience Stores Near Me - Diamond Bar, California

owners a fucking asshole. paying customers are not allowed to use the restroom, so make sure you don't have to go! i come here 3 times a week in the mornings and happened to come in this afternoon needing to use the restroom and the owner told me to go fuck myself. needless to say i'll never bring my business back. read more

Excellent customer services store is very well maintained and clean .. always have fresh hot food, great store with variety of food...

The lady that worked here was rude as h3ll. I went on 7/11 and she was screaming at the customers that the machine was broken. Never have I seen that type of customer service. Go elsewhere read more

Went in 7/11 day at 7:00pm to get a slushee, not knowing they were free we just came in to get one for the hype. As soon as we walked through the door the lady at the cashier was yelling no more free slushees. We asked where the cups were because we wanted to purchase one and she just ignored us. So rude. Also the floor was extremely sticky and gross. Would never come here for slushees and was going to buy lotto but with her attitude we would get bad vibes to buy lotto. Negative attitude I would fire this lady if she's so miserable to work she should find another job. read more

The woman is mean. She said my friend and I had 10 seconds to buy something or she was gonna kick us out. I just got out with my friend and didn't buy anything. Someone has to deal with her, really. read more

7-Eleven - The mean woman - Convenience Stores Near Me - Diamond Bar, California

It is my first time to have store owner threaten calling police just because of me and my friend walk around the food shelf and decide which snack to buy for more than 2 mins. Yes this is truth and guess what? He did call police. We spent 15 mins explain to police officers we didn't want to interrupt their business but just hang around and need more time to get our snack. For sure we call 711 and complain about this. But we still don't understand the standard 711 authorize the franchise store. I don't blame the store owner, he might have miserable life in somewhere and easily get piss off on everyone, people are different. But it is 711's responsibility to assure the service quality - as least not having their customers risk of arrested by police for just spending a bit longer on picking their goods. If you ever seen a tall, white short hair cut guy with strong accent, please be aware of you shopping time or you need to buy something as excuse of spending more than 2 mins on picking your item. Otherwise, you may have: A loud shout ask you "get out" the store. Threaten of calling law reinforcements. Or risk of having three police officer around you as suspect of troublemaker. This friendly reminder will be removal unless 711 replace him. Will keep watching. read more

This place is awful. They always give me the wrong change. Last time I went in the cashier didn't even open the register to give me my change. She took it out of a jar and was .30 cents short. The coffee is awful and most of the time the lids are the wrong size. They wont give you cash back. It just an awful store. read more

Never felt the need to write a yelp review for poor service before, but this place had such horrendous service that I felt the need to. The employee at the register was extremely rude and condescending (seemed like she was the manager or something but don't know for sure). Worst 7-11 I've ever been to. read more

Never thought i write a one star for convenience store. You only just buy, pay and go. But the customer service here is extremely rude. If you don't want to get mad or headache. Then don't go here. read more

I came here to buy a drink. The first thing the lady asked in a very belligerent tone was to wear my mask. I explained how California has already reopened for masking to be optional. It's pretty ridiculous now that I've already been vaccinated and I been to CVS and so many restaurants and 7 even and the mask Nazis are still out to get you. read more

7-Eleven - Mask Requirement after California allows no mask - Convenience Stores Near Me - Diamond Bar, California

First time here, that lady with all that make up needs to make up her mind on whether she wants to work there or not. Bad customer service with attitude. She needs to get it together and treat the customers the right way. read more

I came in here with my dad to get a drink on our walk and the guy at the register kept peering at us as if we were stealing. I really should have just not given them my business and left but I was thirsty. Also, this location is filthy and there were roaches right outside. read more

7/24/2021. How come it's always the "last bag" of nacho cheese that you guy have in stock. Are you guys just fucking lazy to change the bags out? And to Juan that was working there that night that said, "how am I supposed to know that you wanted cheese?," fuck you. The manager should get rid of this pos for his shitty attitude. BTW this 711 is the one near montefino. read more

We got slurpees today because it was a hot day and After we bought the slurpees my daughter accidentally dropped the lid so we asked for another one and she gave it to us rudely and when we started filling the cups up about halfway she demanded my kids to leave the store even though we didn't finish filling up the cups. Isn't it rude? I would not advise you go there unless necessary. read more

Wish I can give negative star if I could. Worst place ever. The staff are very rude and I swear they don't want customers. I never feel welcome in this place and every time I go in there it's chaotic. Yesterday, I had to go in there to get something for my son while waiting for my other child to get out of school and there were these troubled middle schoolers in slight right to their door trashing the area. Spitting up slurpees and making a mess, throwing drinks, etc. I went in and told the staff to go tell her to stop because it's disturbing the customers and they didn't do anything about it. The staff didn't care if the customer was bothered or not. I just left that place because it wasn't worth giving them my business. Customer service is absolutely "negative zero" read more

The female lady that works during day is so rude. I went to buy a soda w/$20 and she said she didn't have change. This is at 4pm. So I couldn't buy a soda from there. Every time my brother or I go there for whatever reason the microwave doesn't work or systems r down so we can't load money onto our cards. It's always something with this lady. If u don't like ur job then don't work there. Being rude to us customers isn't fair. read more

I come here afterschool w my friends and they treat you like shi when its just a couple of middle schoolers and then i bring my momma w me and guess what she treats us like shi 2. Old ass candy 2 read more

Owner threatened to call the cops just because i took a long time shopping. And wouldn't accept my money at the register. The only reason i still go is because i have school near by. read more

Nelly the girl that works or she says she runs this store has a nasty attitude, i asked kindly if the hot wings were going to be done and there was some in the heat area she didnt want to serve me them. She refused. I may NOT work for 7 Eleven anymore but that doesn't mean you treat people like trash. read more

Shit service, I was just walking around in the store buying a slurpee, then she told us if you don't get out in 1 minute that she'll call the cops. Never come here unless absolutely needed. read more

Womans that works there is rude as hell and hates her life. She was on her phone and took her sweet add time getting up to do her job. Honestly don't step foot to this location. Save your money and go somewhere else. Worse service I've ever had int life . I didn't even get the correct change. Appalled by this location, they should be ashamed of themselves but that's impossible since you actually have to care in the first place. read more

Just came here 7/22/2023 @ 12:55PM. Went to grab a lotto, my girlfriend asked to borrow something to write with. Clerk's response "I can't, bring your own pen" read more

It's 7/11 today, and they told us the Slurpee machine is down?! What a coincidence!!! They can just tell people they don't want to give away free Slurpees. read more

I'm here at 2 am and the doors are locked. They sign says they are open but there is no employee at the front. This is really such a disappointment. Oh well. read more

I was kicked out for literally no reason. While waiting for a ride home, I decided to kill some time at the 7-Eleven after a wonderful Mani Pedi done at the salon next-door. Due to the later, nature of my appointment, by the time we were finished, they were ready to close. Not wanting to be in their way, I decided to browse around 7-Eleven, maybe grab a bag of chips and a drink depending on what struck my fancy when I got there. I walked around the store for a little bit, waiting for something to pique my interest. However, due to the fact that they had provided a snack and drink at the salon, I wasn't super hungry. As a courtesy to the store because I was taking up space I purchased a can of G fuel. Knowing that my mom was about another seven minutes away, I continued to walk around the store. It was at this point when the ass behind the counter pointed at me and then curtly at the door. I asked him "are you telling me to leave?" and he said "yes you've been here for 30 minutes and you need to leave now". I asked if there was some thing I had done and he just rudely pointed at the door again. It is at this point I will disclose that I was not exactly the most polite. My response to him was "are you kidding me? It's freezing out. I'm waiting for my ride. I'm wearing shorts and flip-flops dude, I'm not waiting outside. I'm a paying customer. I literally made a purchase so I could be here. Also, it's been 10 minutes, not 30. Obviously you think I'm gonna steal something, how am I gonna do that? I have no bag! My windbreakers pockets are full of my stuff that you saw me put in there at the register. Do you really think I'm big enough of a moron to steal with a cop parked outside?" I was mortified. He basically accused me of theft in front of three or four guests. No apology, nothing. He just demanded that I wait in the corner next to the lottery tickets where I could not see my ride so that he could keep an eye on me. I was humiliated. I have never been treated with so much hostility in a store before. I almost wanted to return the G fuel I bought since it obviously doesn't mean shit if you make a purchase. read more

I've never had problems with the employees here. There is one thing that I strongly dislike about this store is that when I purchase an LA Times newspaper on Sunday mornings the cost is $4.01. Most 7-elevens have a small change dish that customers can pull pennies out of if needed. This location does not. Sometimes I forget to bring a penny and June was working here it was never a problem to be short a penny. These clerks that are there on Sunday mornings it's a problem. They usually aren't very friendly either. Bb As anyone who uses convenience stores know, many people pay for their items and don't ask for the pennies. The register will come out ahead just about every time and of course if you leave out a change dish the customers will take care of it on their own. Well today I've had it with this store. For about the 5th time now I've been given 99 cents change. They started to give me the 99 cents and I told her to wait because I stashed a penny on top of the propane tank machine a couple weeks ago. This may sound like it's petty but why go here when there are 2 other 7-eleven options in diamond bar that don't do this. I said to the clerk that most places just slide on the penny and get it back when someone else pays over. She was standing next to the dude that pulls the same shit and said the owners want the customer to pay the full amount. I've been coming to this store for over 20 years and that's it. I'll go out of my way to avoid. Expect crappy service here. read more

Worst 7-Eleven ever!! The woman that works there is so rude, today Saturday morning I was hoping to get the same 7 elevens costumer service, instead I got a horrible lady with the worst attitude ever she looks so miserable, she needs help!! I would contact the 7 eleven headquarters to report this location. read more

The employee is so stupid and didn't even know how to use the 7-11 app wallet to pay. Very rude too. Will never come back again

It's pretty hilarious that so many people encourage supporting local business but when you go in there, the employees have bad attitudes like you're bothering them by going in and shopping. I have no pity of these businesses and it's time for them to shut down for new businesses to open. There are so many places in socal to put my money. read more