This 711 gets busy in the morning and in the afternoon between 2:45 p.m. to 3:45 p.m. because kids get out of school. If you do go between these times be prepared for a wait. There are a lot of rewards, but before they ask you to put your phone number they should tell you how to access your awards. You have to do this through their 711 app. If you pay cash for gas you have to hurry and pump the gas or the pump will time out. I had this happen once I had to go in and switch pumps. Overall, this 711 is well stocked. I love their Dubai Chocolate! My goto for convenience and gas! read more

7-Eleven - 711 - Convenience Stores Near Me - Concord, California

This location is not 24 hours it closes at midnight not all 711s are 24 hours no need to get upset there are plenty of other 711s​​​​

Sign says 2 for $3 for 2 Liter Soda, valid until 11/02/21. Cashier charged me $6.23, i mentioned the deal and she just stared at me. I went back to the aisle and took the sign, and showed it to her and told her take it out if you're not going to honor it. She just said "thank you" read more

This 7-Eleven is my GO-TO... awesome staff and OWNER too!! People often forget that this location also has a gas station too! If you use the APP you can save $ and get great deals. Easy to get in and out and always try their best to keep all the good stuff well stocked. read more

I love the lady who works there, not the hijabi but the other lady is really nice and brightens my day :) pretty cheap, great for after school snacks :) read more

Came here because I needed gas. Love that they never close. The gas station is very roomy so cars can go in and out. It's in a shopping center but off to the side. This is a good gas station to pump gas open 24/7 and in a safe location. read more

No stars at all. Very rude people who work here. Never say hello, or how are u, or thank you. They don't talk at all. They had just seen my son buy his drink with me. Then he walked back in for a second then.. they know how to talk and accuse my son of stealing the drink I just bought. So I confront him and show him the receipt and all he said was I don't know, I don't know. Smh horrible customer service& accusing innocent kids of stealing. And never have anything stocked In store. Wouldn't recommend this garbage store. Horrible place read more

New management sucks ass. Rude AF. Charges for air for customers who pay for fuel against California law. Not to mention rude AF. Husband and I used to be regulars. Filling up both cars, one that takes premium, beers, snacks, drinks.... Im talking daily trips. Not anymore. I wont spend another dime here. Have fun getting all your business from middle and high school kids. read more

This store was great. They had a sign up that said welcome and happy Birthday 7/11. They had prepared cups with lids like the good ol days. The employees were extremely nice and overall it was a good experience for my granddaughter . read more

SUMMARY: The worst service ever. Middle aged lady: you really need to learn basic customer service and stop being so damn rude. The middle aged woman in this 7-11 is the absolute worst. I've tried my best to excuse it as my parents have owned stores and it's a draining job, but the basics of customer service is "Hello" and "Thank you". But her 9/10 times, nothing. Not a word. Today was the final straw. I'm standing right in front of her, she's chatting w/ her coworker, not even giving me eye contact, reaching and searching with her hand to grab my items, and doesn't say a word. Not saying how much, still no eye contact. WTH. So I pay and she's still chatting it up w/ her coworker. Not even a thank you. No more business from me 7-11 thanks to your employee who I suspect might be the owner's wife. Because of your continued rude attitude towards me and others that have posted here in this Yelp thread, you're going to lose at minimum a $120-$140/monthly from me pumping gas at your pumps. read more

Rude employees/owner Advertises pizza slices for sale. Went to buy 4. He tells me he only sells whole pizzas. Went to Clayton road location, they sold me 4 slices. Clayton road location gets 5 stars. This locations service sucks. read more

This 7-11 is by my house and is always in stock of what I need . Obviously for crazy reasons everywhere is sold out of toilet paper . I went to 15 stores and this was the only store that's still had toilet paper amazingly so . So I bought 6 packs of the 7-11 branded tp with 4 rolls in each . I legit had one roll left at home and this 7-11 came through . Employees are nice and the store is always clean . The gas pumps work and so does the water and air for your vehicle . Probably one of the best 7-11's around . read more

Worst 7-11 I've ever been to, and of course it's the one right by my house. My girlfriend is disabled and it was taking her an extra second to get to the door and I was waiting for her. The time was 11:55 on the dot, all I wanted was to buy some cigs and a lighter and some OTC medicine, both eMployees simply began shaking their heads at me as soon as I made eye contact, I started trying to explain my situation and they just kept interrupting me saying "no, no, we are closed." I understand I came last minute and Uts annoying when people do that and you're trying to close, but I was just trying to get my girlfriend what she needed and get my nic fix. They shut the door and proceeded to laugh at us as we walked away. There's nothing else open right now, I can't believe the customer service I received here, I usually love sevvys. Get some new staff, you need it. read more

I don't know if this will matter. This morning, I wanted to pump air into my tire. So when I was trying to pump air into my tire, my car deflated. There was no air coming into the tire. Spoke to the staff and I had to convince them 3 times to get it checked out, with the lady insisting and yelling that there wasn't anything wrong with the machine. Another staff came out and proceeded to tell me that I had to secure it tight..yeah no sh*t. The male staff then verified that the air pump wasn't really working. Long story short, I called triple AAA. 3 other people came after me with the same issues that I do. The staff did not have the gall to put in a freaking sign that the pump is not working! Just horrible customer service, but again, it's a freaking 7/11. Lesson of the day, if the pump isn't working, don't try for a second and third time, even if the staff is insisting on it. Because, they do not know jack sh*t read more

Awful location. Can't use a card at the pump because they do not work, so you have to go inside. Only 1 person working at the cash register at 7:45am even though there is a line of 10+ high schools/middle school students buying snacks/drinks before they go to school. Not willing to wait 15 minutes in line to pay for fuel. Will never return. read more

7-11 here is small, clean, and has just the basics. main biz seems to be the gas pumps in front. beers not sold singly, tad higher than average. drink: brazil dark roast coffee (m. 1.55) -tasted very harsh, old? or sitting around all day drips: -service friendly, coffee sucked -lots of parking. read more

I don't know why I feel so dirty giving a 7-Eleven 5 stars... but this IS the cleanest one I have ever been to. The cashiers are friendly and you'll never find them in a perpetual phone conversation you can't understand with someone while you're ignored. Okay... I have been known to grab their hot dogs when I come through. They are cheap and aren't really that bad. I asked the guy if they had pico de gallo instead of their tomato topping and the guy said no... but the very next time I came in, they had it because he changed it on their order. That's the last thing i would have ever expected. Also, the fact that I can actually eat their hot dogs with the toppings they have out should tell you how clean they are. What other convenience store have you ever seen that you would be comfortable putting any of the 2 week old condiments on top of a hot dog?! You go, 7-Eleven! read more

Paying at the pump has been an issue at this gas station for years :( The screen says something about pressing a button to choose your payment method. I always choose "credit" at gas stations so that I don't have to enter my pin. When you press the button the screen goes white for a couple seconds and then resets to asking you to choose your payment method again. You could go back and forth doing this all day. If you just put your card in, it asks for your pin. If you hit cancel, like you would do at a grocery store if you wanted to pay credit and not debit, it cancels your whole transaction. If they only accept debit, why is credit one of the options to choose from? If there's another way to actually pay with credit (besides getting the kids out of the car and going inside), then there should be directions so customers know how to do it. I'm also pretty appalled at many of the reviews regarding customer service! No one should be touching you, touching your purse or grabbing anything out of your hands! read more

Nice location in Dana Plaza. They have what you need and usually two people behind the counter which makes checkout even quicker. Bonus points because this 7-11 has a gas station - and I think the only one in the area. It does get crowded, especially with high school students hanging out in front after school gets out during the week. read more

Minus stars if I could. Got gas then figured get a snack nope its 11:39 should be open. Lady decided us concert goers wer to scary and closed early. Rude will not use this store ever. Go up the block to AmPm there friendly. read more

Normally, I would not give a 7 eleven more than 3 stars. they are not that great, their propels are over priced, and the their cashiers are some of the least courteous people on the planet. However, I will give this one 4 stars, only because they give me free air to fill up my tire with the screw in it while I am on my way to school, and for that I am extremely grateful. Other than that, they are the same as every other 7 eleven you have ever been to. Oh, they do have gas too. This is another plus that sets it a small step above the others, regardless of how over priced it may be. read more

The bald dude with hoop earrings is so damn rude, he didn't even know how to use the 7/11 app for Pete's sake..

I understand that this location, because of it's proximity to the high school, probably experiences a lot of the theft. But every time I go in, an employee mentions to me how "nice" my purse is and at first I was flattered. Wow! I own a nice purse! But one night an employee straight up reached into my purse while I was paying and rifled through my stuff while asking me how much I paid for my purse. Not okay, especially since I walked in, grabbed gum right in front of the employee, and walked straight to the counter. read more

It is not open 24 hours they're always closed when I go there in the very early 2 AM 1 AM time I work graveyard and they are always closed. I don't know if they're understaffed or what. But I've heard that the policy is to be open 24 hours a day read more

Pretty good spot to stop by and pick up some snacks and a big gulp. There is plenty of parking and the service is friendly. Not much different than any other 7-Eleven that I have been to. Will stop by again whenever I get the munchies. read more

A nice location! Spacious, clean and all the goodies you could want. We got what we came in for, a slurpee and Snickers ice cream bar respectively. Personally I was delighted to see EIGHT flavors of slurpee! Polite employees, well stocked, floors aren't sticky - what else could we ask for? :) read more

Very clean and really nice workers. They've gotten to know me since I come in every Sunday to get my newspapers for coupons. My only gripe is that their ATM machine is out of order more often than I'd like but i usually will do one or two things in separate transactions to get some money back and they're always ok with me doing that. read more

This is probably one of the nicest 7-Eleven I've been to, it's extremely bright and clean and looks well stocked. It's sort of out of the way, deep in the cuts of Concord, but if you're around the area and you need what 7-Eleven provides, pick this one. read more

Great place to stop and get a Redbull, and fill up your gas tank on your way out of town. The gas is reasonably priced. Cheaper than Chevron or shell. The store is clean and they also have clean bathrooms. Don't come here right after school hours, because there will be a line of teenagers stretching out the door. read more

7-11 near Concord high has very poor service. The associates are rude. One of the workers yelled at me when I asked the other cashier to repeat himself because I couldn't understand him due to a language barrier. This is the second time I've had problems with the pump. I will not be coming back again. This rude behavior is uncalled for. Lost my business, lost $300 monthly I gas purchases from me. I am tell everyone I know. Rather drive 10 minutes up the road to purchase gas else where. read more

Terrible, terrible, place. When I walked into 7 11 I had my purse on. I'm a 22 year old women, and I was with my friends filling up ices. My friend was filling hers up and then a Indian lady GRABBED the slurped out of her hand and said WE DONT SERVE PEOPLE WITH Purses ON. How rude!!! That's no way to treat a customer. I was waiting around to take her purse off and then she told me I had to pay for a refill for standing around. who does that. The lady who did this was short her race was Indian, she had black hair and her name started with an s. I will never go back read more

This location has horrible customer service. I was accused of not being able to count, when in fact it was the cashier that was unable to count and then I was accused of stealing a lottery ticket because I pointed out that his count was incorrect, I wanted 10 and there were only 9. I even counted them at the counter in front of him. If he was not on the phone the whole time and was paying attention then all this would not have happened. Personal calls can wait. Laughing about your accusations does not make it okay or even a joke. I hope that for all those who do visit this location, please make sure you get what you are paying for. I am asking all my friends and family to NOT visit this location so that the behavior does not get encouraged. I understand I am just one out of thousands that visit here. AND ONE STAR IS TOO MANY!!! read more