Okay. If you answer the phone like you're dying and you don't want to answer questions from customers - don't answer the phone. better yet, don't show up at work . Call in sick. take a PTO. the attitude on whoever answered the phone just to answer my question, was atrocious. You pride yourself on customer service.... That wasn't it. I'll be going to the Brentwood location. They're nicer there and they have better service. I wanted to give zero stars but Yelp don't allow it. read more

Let's be honest. Winco is a discount grocery store and their selection isn't the best, but they have the staples at reasonable prices, for the most part. When they aren't completely sold out, of course. That being said, I have never, and I mean *never* shopped at Winco and not stood in line for a bare minimum of 20 minutes. It's so common, that I no longer buy frozen foods because I know they'll melt before I get to the register. I've already been standing in line 15 minutes, and this is where I am. It's the first of the month, on a weeknight after work, and they have TWO registers open, not counting express. This seems to be the norm, it is what it is. read more

WinCo Foods - Waiting in line, already been here 15 minutes. I'm headed for the farthest register in the photo. - Grocery Near Me - Pittsburg, California

Always, always, always long lanes. [[HIGHLIGHT]]This location always has open food containers and dirty shopping carts.[[ENDHIGHLIGHT]] Not all but most of the employees are rude and sooooo slow. I understand to keep prices lower there might be less employees at the register but they can at least move a little bit faster and say hello. read more

This is not some classy, clean, quick grocery store. What Winco does offer is affordable prices and plenty of options. [[HIGHLIGHT]]I would not come here for small groceries since yes as many have mentioned the checkout lines take forever and it is a little on the dirty side.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If you need to do large groceries and don't mind the warehouse vibe then this is the place.[[ENDHIGHLIGHT]] read more

Winco is a great option if you are looking for someplace that has lower prices. They are also open 24 hours. For these two reasons I do enjoy grocery shopping there. [[HIGHLIGHT]]It's by no means a high-end spot (no ambience haha), and you do have to bag your own groceries.[[ENDHIGHLIGHT]] But I support them. They are employee owned. They also have cheap pizza available which they make fresh. I can't buy it anymore because I have a family member who is gluten free. But I seem to remember that it wasn't bad. They also sell their own hot deli sandwiches (grinders?). I'm giving them a four because they have great prices and are open 24/7. Heads up: they don't take credit cards. You'll need your debit card (or cash). read more

WinCo Foods - Winco in Pittsburg, CA - Grocery Near Me - Pittsburg, California

Went in for a salad today for lunch & automatically felt nauseous when I saw the dead moth. I went back JUST for a simple refund and the customer service lady was so rude. Kept telling to me grab another salad because they don't do refunds. I told her "why would I grab another salad if I just found an insect in my food" and I had to basically demand for a refund. She just tossed the salad to the side and balled up my receipt with no intention to tell the manager or report it. read more

For store bought -Best baked & fried chicken, seasoned exceptionally well, service always on point, food handlers are patient.

[[HIGHLIGHT]]winco is always busy, especially on weekends, but you have a spacious parking lot.[[ENDHIGHLIGHT]] your everyday groceries are here, but there is also a hot food area in the back, specialized in fried chicken, you have seafood area and a pizzeria after your shops read more

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Winco is my family's 1st choice when it comes to groceries shopping. The staff is very knowledgeable and helpful when it comes to finding items, from the produce section even all the way down to their selection of water. Winco has great food, candy and liquor for sale come see for yourself. read more

WinCo Foods - Ran out of snacks at home, had to make a Pitt stop lol - Grocery Near Me - Pittsburg, California

Staff in the Fresh food area is rude as hell they don't like their jobs. The manager included her name is Lupe tried to come purchase chicken for the homeless at 8 AM in the morning giving them time that I can pick it up for 1:00 PM and first they try to give me a lie saying that it takes 24 hours to 48 hours for those type of orders when two weeks ago I came in and did it same day and got it within an hour or two later it really depends who is in there on whether you're getting good customer service or not I recommend highly going to food cold or another store for your hot foodco read more

Yesterday evening prior to going to work I decided to stop by WinCo and get some chicken for lunch I'm new to the area and felt well welcome. The person that waited on me was so courteous ,nice and polite her customer service is beyond words all this as she was training another young lady. That excellent young lady that waited on me today was Ms. Nia in the deli department. Thank you for making my purchase so pleasant. read more

Lines are so RIDICULOUS! Almost left my full cart and went home. There was legit like 4 cashiers and 300 people in line. Absolutely ridiculous wait times. read more

Have been in line for 30 minutes without any help. Called Teice for a manager with no help! Person working can only handle Deli and they should have sent backup! Ridiculous! read more

A great place to get all your groceries. We decided to do our groceries here on our way to home and were amazed at the variety. They got good deals and produce is really fresh. We loved their pre-packaged salad selections. They have lots of options in almost every department be it fruits, vegetables, dairy, packaged foods and even specialty foods. Their staff is really hardworking as they moved the lines quickly and almost everyone had their carts full. They even had a nice pizza place to get some pizza. Options were decent like vegetable pizza, cheese one and other meat options. They had garlic bread too, which I liked. There are 2 seats inside the store to maybe sit and eat. Parking was plenty but it was very busy near the store so parking a little away from the store worked out well for us. read more

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Okay here goes. I am reviewing Winco because in this crazy, expensive world we live in, it is hard to make our nickels and dimes go farther. Winco allows a little more for the money. [[HIGHLIGHT]]The store has everything and it is always clean[[ENDHIGHLIGHT]], service people are friendly and go above and beyond. The quality of the produce, the deli and the fresh fish department are plentiful and reasonably priced. Fried chicken is constantly hot out of the oil and the price is jaw dropping. I travel the 15 minutes from Concord and it is well worth the trip! If you can go in the morning.,,,, read more

I like this place it's pretty much my go to grocery store if I'm not buying in bulk. I like the food selection and it has fairly good produce. The service is pretty good and [[HIGHLIGHT]]the ambiance is mid but it's not like it's bad bad.[[ENDHIGHLIGHT]] read more

Winco is such a great store. They have so many items and at super prices. My wife and I feel very lucky to have a Winco near us. This store allows us to eat better every day and we are sure you will love it also. read more

Shop for 15 mins, wait in line for 30 minutes. You guys need to fix your checking out process. It's PATHETIC. You take away self check out due to thieves and make your paying customers pay the cost by wasting a hour every day in line. Crazy. New management could easily see what's going on. Work on it. Headed to Brentwood winco from now on read more

WinCo Foods - Long unnecessary lines - Grocery Near Me - Pittsburg, California

Great selections of produce and brand-name labels at competitive pricing. Service is friendly and helpful.

The management there are terrible and lack the ability to de-escalate anything. Today, I was in line for 10 minutes and watched the female manager exchange words with an older white male at least 65 - 75 yrs old who was frustrated with the customer service area. Instead of de-escalation and simply hearing him out she was aggressive dismissive making a seen to display what she obviously feels is power degrading him and insulting him. Then I watch her walk over to a line and loudly address a man and his son about a dog. He became defensive clearly because of her loud and obnoxious aggression. And, there was two other dogs as he said that weren't addressed. This is not the first time. A month prior I watched a cashier inject herself into to women's argument and she had to be removed and held back while the male manager did nothing to de-escalate. I'm positive customers are difficult but, a manager should be the answer with expectations of difficult customers. So, they must a resourceful solution with the ability to defuse what can turn into physical confrontation. The all deficient of professional communication. read more

I wish there were a "0" rating option. Pittsburg Winco Foods is an unsafe environment. Recently, I had an altercation with a fellow patron who, first, inaccurately accused me of trying to "cut in front" of him in the Express Lane, though it was obvious he had way too many items to be in the Express Lane in the first place (more like 30 items). At the time, I wasn't even in line. Instead, I was standing between the two roped off Express Lanes, trying to determine which line was shorter. After being accused of trying to cut in line, I explained that I wasn't trying to figure out the better line to get into, and then made the mistake of adding that he should not be in the Express Lane anyhow, given the number of items in his basket. Infuriated, he felt the need to assert himself, stepped so close to me that I could feel his breath on my face, and shouted "I am not the one!' Realizing that we were not fifth graders in the lunch line, I just backed away and got in another line. This experience has made Winco Foods a very unsafe environment for me. I may not return unless things change. Not only does the lack of responsiveness on the part of staff and management - everyone could hear and see what was going on, yet no one paged a manager or security. Winco Foods, I strongly encourage you to get rid of the Express Lanes. Instead it would be safer, albeit extremely inconvenient, to have everyone deal with having to stand in long lines, even with only having a few items. Ultimately that will be better and safer, both for your customers and employees. Just food for thought. [[HIGHLIGHT]]As a result of this situation, I now go to the Winco Foods in Brentwood. Not only is it MUCH cleaner; there is also a Self-Check-Out area with at least two stations[[ENDHIGHLIGHT]]. WOW, what a difference... read more

[[HIGHLIGHT]]Do you ever clean your parking lot? It's nasty. Chicken bone, trash, hair...sticky ground...just nasty![[ENDHIGHLIGHT]]

When using self Check The Kid who wears the glasses with long black wavy hair is RUDE .Gives Dirty looks..Never says have a good day .Thank you come again etc..It makes for an un pleasant experience! Especially when you shop there everyday. I almost would rather pay higher prices for friendlier Customer service and staff.That One little Brat ruins the whole experience.If you don't like your job.Quit and be a street sweeper where your daily attitude won't be noticed!!! read more

Food was good.. I had the fish combo.. the price was reasonable.. service was good and it gives you that ol school corneal vibe... just needed a sprinkle of seasoning once it came out of the fryer ..service was good also .. very polite read more

This store is the best! Their prices are better than any of the other grocery stores for most items. They have a better selection than Food Maxx, and their prices beat out Safeway, Lucky's, and Food Maxx by a LOT! Even with today's gas prices, it is worth the drive from Concord to Pittsburg for the amount of money I save on groceries. [[HIGHLIGHT]]The store is clean, the employees are nice and helpful, and like I said, the prices are fantastic![[ENDHIGHLIGHT]] Plus, they have a security guard driving around in the parking lot at night (I've never been during the day, so I don't know if he's there then). Unlike most of the grocery stores I've been to that have a guard, I feel much safer walking out to my car knowing that the guard is paying attention and doing their job instead of just sitting parked in a car, or inside the store. The only negative thing I can say about this store is that sometimes the foods and candies in the bins are sometimes stale. Otherwise, I would give 10 + stars if I could. read more

I'll never go through express check out again . The lady that's there is always a rude C U next Tuesday.

After horrendous experiences from FoodMaxx, we decided to check out WinCo. I haven't been to a WinCo in AGES, so I was not sure what I was expecting. The good thing is that WinCo did save me some money, especially in this economy. The prices were decent, the selection was good, and they have things I can usually never find at other places (i.e. Garbanzo Beans, Broccoli Sprouts, Cucumber/Mint Juice, etc.) The downside is that they don't accept Credit. They accept Debit and/or cash only, and that can be a disadvantage for those who don't pay using a Debit card. And if you're thinking about using Apple Pay, you might wanna put it away as they don't accept that either (Uh WinCo, you're not Walmart). Also, the pizza they have there is okay at best. Not bad, but not good either. read more

I love this store. I use to love Safeway but this store my favorite now. They always got what I want. The service be on point. And the ambiance is just normal grocery store place. Nothing special tbh. I hate hot the stop the self check out due to people stealing ‍ I love getting less than 15 items so I can be in and out. read more

This place is so busy all the time, but I come here because it's close to my house and usually I can get in and out quick with self check out. However, now they have closed self check out, and the lines are stupid long. They don't have enough employees to handle all the people in line, or to open a 15 items or less line so, Self check out helped so much. I probably will not be coming here anymore because of the lines, and no self check out to be able to get in and out. So stupid to close self check out. read more

You would think with Covid they would wash the carts. Disgusting how dirty the carts are at this location(Pittsburg). I don't want my food inside of them. Pressure wash them like all other grocery stores! Pros: low prices on most items Cons: Steak selection isn't great and filthy carts read more

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I come here because their fruit is excellent. That's the one really great thing about this place. The bad is that it's in Pittsburg, which means it's run by someone who doesn't give two sh!ts about customer service. There are ALWAYS long lines. Doesn't matter what time the day. They won't open more lines. They just let the two lines get longer. Luckily this place has a self serve which is great but for some reason, most people here won't use it. I guess they don't understand how it works. I will say that I constantly see people use the self serve and not pay for all the stuff in their carts and the employee working the self serve never does anything but go there and watch - they put stuff in the lower level of their cart and never pay for it and no one does anything. All the time. So yeah, you get the usual Pittsburg dreck in this place. People who block aisles, put their cart in the check out aisle and then go shop some more or my favorite, stand in the exit way and text while other people are trying to exit the store. I swear, every time I come here, some idiot stops in the exit, literally right where the doors are and starts texting or talking on the phone, blocking everyone from getting out. I will never understand this. I do understand that people in Pittsburg have no manners. It's just a given. Go walk down the front of teh store and watch people checking out - you will NEVER see a single person put the divider on the counter. Not one. They have good prices in this store, so if you're willing to stand in line or deal with the rude people who frequent this store, it's okay. And like every other store in Pittsburg, you have your choice of loud rap music all over the parking lot. The other great thing is if you like tamales, you have your choice of guys selling them in the parking lot. You know, if you prefer to buy your food from a guy who looks like he just got done working on his transmission. I always prefer my tamales approved by the Parking Lot Food Council (PLFC). And they whisper it to you as you walk by, like they're selling drugs or something. -whisper - What? -whisper- What are you saying? "tamales" Are you calling me a tamale? "tamales" and this goes on and on till you tell him you're not interested. If it wasn't for the excellent fruit and self serve check out line - I'd never come here. read more

I went shopping last night after work, I usually come here because the prices are decent and it's not as expensive as other grocery stores plus there's more variety of product, I shop here when I need to fill up my fridge in stock up also they have a good selection of cat food here are good I know times are tough right now for everybody but the store is great. I will try to always go to Abeds line Because he always gives good customer service, even when he has the longest lines they go fast, he works hard and he still gives good service and he's very friendly read more

Love Winco !! They have it all- butcher, deli, bakery.. everything in one stop!! I no longer have to drive all over town and overpay, they have the best prices too! read more

I usually don't write reviews for grocery stores, but I feel obligated and inclined to do so because I have never felt so unwelcome. At a grocery store! I only come here when we are in the area because I love the variety and prices. I usually spend over $100 when I go there because I stock up. This day was an extremely busy Sunday and everyone had full carts. I am usually greeted at the register, but nope, so I said hi and got a very lame "hey" back. Fine. This cashier (the name said Dollyanna on the receipt, but I don't know if that was her real name) was so mad at the world. She was literally tossing all my groceries across the belt and even the glass containers until she almost broke it and I had to give her the annoyed, "woah!" Then she was trying to go so fast that she missed a scan and my husband was controlling the belt and packing groceries, and she gives him a dirty look because SHE didn't do her job right! My polite husband said sorry (which she should have said instead) and then I had to grab the item for her to rescan. It's a shame people like this work in customer service. If you don't like dealing with people, don't do it as a profession. What a horrible experience. I'm glad this isn't my primary grocery store. read more

It's true that Winco has some good deals, despite the distinct lack of choices in organics, so 2 stars for that. One more star for their stellar bulk section, despite the lack of organics. However, when it comes to customer service... it's a big 0. I tried to do a return, after calling to ask what time customer service closed. They told me 9pm, but sometimes earlier if a cashier was needed. When I arrived at at 6:30pm however, customer service was already closed. So I asked the manager if she could open. "No, I'm going on my lunch and the cashier who works it is busy," she responded. When I asked if customer service regularly closes during the day and there was no real way to know if it would be open for returns, she literally responded: "Well, it's always open, but sometimes it closes if we need a cashier". And then she agreed with me that it was random when it was open or not. Always open but sometimes closes. Randomly. Incredible! read more

I don't live near any WinCo stores, so when I get the opportunity to shop there I tend to stock up. Luckily this one isn't too far from work, so I stop in occasionally. This is what I tend to buy: *Spices/Bulk Foods: You save a ton of money by buying certain items in bulk and using your own storage containers. I load up on smaller quantities of spices that are rarely used and love the grains, couscous and black rice. *Bakery: They have a bakery with fresh bread, cookies and bagels. The bagels are delicious and only $.50 each, my favorite is the cheese and jalapeno - they stay fresh for awhile too. *Meat Department: This is a great place to buy bigger portions for BBQ's, great deals on Tri-Tip, Sausages and Ribs. You can also save money on smoking chips which are about 1/2 the price of what I was paying. *Household items are much less than Safeway, but a little more than Costco. Laundry Detergent, Fire logs, toilet paper and such are name-brand prices at less than 1/2 at most stores. Also, I love that they also have organic and healthy food items. I buy my GTS kombucha here now, along with juice, veggies, fruit and other healthy products. Just because they are a low-cost store doesn't mean that the quality of food is different. Plan and simple, I love saving money at WinCo and that's why I shop there. read more

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My first time shopping here and despite the staff being polite their produce were molded unfortunately I dont live in the area so I have to throw them out tip: always double check bagged produce read more

WinCo Foods - Grocery Near Me - Pittsburg, California

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Winco is the single best thing about Pittsburg, CA. I lived in Pittsburg for 4 years before moving to New York City and I find myself missing it all the time when I'm in line for subpar and overpriced produce at the grocery store here. I miss absolutely nothing else about Pittsburg other than this store. Why? Our groceries always came out costing less than what we expected. We on many occasions would check out to find that we had scored a week of groceries for two people for $25 or less. Winco does not take credit card but they make up for it with a wide assortment of affordable groceries. The store is enormous and it works as a one stop shop for your weekly grocery needs. The bulk bins. Dear god, I miss those bulk bins. The spices were always such a steal. I've never seen spices at such an affordable price elsewhere. The selection was also amazing. They carried 10 types of flours, a multitude of rices, different types of sugars, and salts, and so much more. The best part was that you could just buy a small amount to try out a new recipe rather than committing to something like a 5 pound bag of rye flour. The fried chicken. The fried chicken is made fresh in house and is a such a great deal. I have come on many weekends to find a long line for this cheap but incredibly delicious fried chicken. It's worth the wait. This chicken consistently ranks in my top value for dollar purchases. Winco continues to be the one grocery store I compare all new grocery stores to, and I have yet to find one that measures up in value and selection. read more

Let me tell you guys about these three the department was close but they went above and beyond to serve me and make sure that my daughters had food. This is why I come to Winco and I'll never go to any other grocery store. Keep up the good work, it's amazing to see how you guys do not pay these employees enough, but they still go above and beyond for their customers I will never go to any other grocery store read more

WinCo Foods - Best crew ever - Grocery Near Me - Pittsburg, California

Winco is employee owned and still way less expensive than the other supermarkets. But, their store brands are creeping up closer to the name brands. I just found out that they're closing the self-checkout stands. While I'm fundamentally in favor of checkers versus do-it-yourself, they bettered well open a quick check line for 15 items or less. Standing in line for a few like I normally get, I'm not going to go there if I have to stand behind someone with 50 or 60 items in a cart. read more