A great guy! Very helpful and knowledgeable. Totally the go to person for towing, lock outs etc.read more

From the owner: Specializing in: - Used Car Dealersread more

We it's been almost 4 yrs now I have 5 payments left and well any guesses as to where my car is…read more... That's right the shop STILL and AGAIN. The shop has had it more than I have. But I will give them credit at least they're trying to fix it or they're just tired of seeing me in the service department

Serious brake problems from salt pre-dating purchase at least 2 years. Not discovered until the…read morefirst routine brake job. Cost an extra $2000 to get it in a safe condition to drive. Stonewalled in Memphis (the one on Hwy 64) and then numerous calls to Richmond home number, including from the mechanic who fixed the brakes, produced no cooperation to pay the extra amount. It was well out of their 90 day warranty window due to my daughter's health problems which required hospitalization. In no way did they inspect the brakes because they would have found the salt damage.I would go to AutoNation instead.

I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

Short summary: This was one of the best car buying experiences I had. There is a bit of an…read moreover-eagerness and an attention to detail that can be grating, but the experience was gratifying. Our car buying experience was under 2 hours which is, in my experience, unheard of normally for a purchased on loan vehicle. Full story: I was in the market for a used car and being new to Memphis did not yet have any idea about the numerous car places scatter everywhere, especially on the Covington Pike Car-O-Rama area. I tend to avoid the really large places and branded places, since I shop used and every experience at maker/dealer places has been less than exceptional. After scouring through many of the small lots and seeing lemon after lemon (seriously, places charging 13k for a 2012 VW CC with completely ripped up interior because they catered towards those in dire need) I ended up passing a Drivetime, albeit on Winchester. I've always had an extremely negative opinion of DriveTime for no reason other than that I assumed they were vultures based on the marketing/spam material I had received or seen before. I stopped in the one on Winchester and looked at some vehicles, but they didn't have the ones I wanted and the website showed them all at Covington Pike. They were precious and tried to keep me there offering to transfer all the cars if needed, but I insisted that I would rather drive with my wife than wait an hour for each car. This was a great idea, the Covington Pike DriveTime is very nicely put together and looks like a Credible place to buy a vehicle. Upon entering we knew what Vehicle we wanted to see right off the bat, but it was on hold so we were a little put off and sat to look at the other Vehicle notes we had taken on my phone (since we had looked online before leaving). This was the point that subtracted half a star for me: One of the representatives asked to help me and I declined, after a short back and forth where I pleasantly continued to decline the representative got rude and I informed her I would not be working with her. After that things went amazingly well, we were walked to all the vehicles we wanted to see and liked none of them but luck was on our side and the vehicle we wanted came off of Hold. A brief test drive and we were away. A strange bit was that the representatives switched off during the sale which was something I had never seen before, but this did not bother us. Everything was done with a fastidiousness that would be the envy of an uptight British Banker from 1920. After we had everything looked at, marked down, and approved away we sat with the manager Kevin Harris who was charming and very eager to explain anything we asked. We signed off the obligatory 15 documents in a recorded session and turned to find our car washed and full of gas. Great job guys.

Bud was our salesman and he was so great! They were very patient with my financial company taking…read moreforever to get there payment processed. The vehicle was as described and was nicely cleaned up for me! Highly recommend! Best prices I found. I came from Kansas just to get because price was so good!

If i could give 0 stars I would. Went and bought my car. It was sold to me with a huge scratch in…read morethe bumper and on the paint. They said they would fix it. Drove over an hour twice to bring it to them. Neither time it got fixed. Brought it to them for a THIRD time and there was nothing but miscommunication. I was patient. They kept it for 5 days to tell me it would be 10-14 days. Then it was 3 days. Finally I went to get it. Still not done. Asked for my new bumper which they gave me and I said I'd have someone else put it on, they wrote me a check for $250. It was fine. No. They failed to give me any hardware, the grill, or any other parts that GO WITH the bumper so now there's still scratches on things they did not replace. It is a very unprofessional business. Paid $30,000 for a car with very noticeable imperfections. Save your time. Go somewhere else.

Take your car here before you take it to your dealership for any kind of maintenance or service. I…read morehave a diesel car that is not cheap to maintain, but Jesse and his team have made getting excellent service at a VERY reasonable price a reality. Angela, who (wo)mans the front office is a gem! Give these guys a call before paying to much elsewhere.

From the owner: CarGuys Auto Recon is a Full Service Automotive Repair Facility, from basic maintanence and brake…read morejobs, ac repair to engine overhauls and replacement, year of experience working for the dealers allows us to accurately and correctly diagnose all makes and models. We also offer professional detail service on all vehicles. CarGuys has a combined 35 years experience in the automotive industry. We also offer affordable used Cars and Trucks, Specializing in used 4X4 trucks, we offer multiple types of financing and offer extended warranties on all of our vehicles. Big Town Sales and Service in a small town rural atmosphere, come see us under the Giant American Flag @ 6048 Highway 51 N Millington TN, 3 miles south of 385@51.

I saw this lot while driving home from work. I spotted a clean looking 300 that I wanted to check…read moreout. I Talked to Shelbi and test drove it. I loved how it drove and had to make an offer. Kenny made me a offer I couldn't refuse. Stop by and check them out, I'm sure you won't be disappointed.

From the owner: Here at Boss Auto Memphis, we're all about giving you the vehicle you'll be proud to drive in…read more Cars, trucks, SUVs -- no matter what you prefer, you're bound to find something that fits your needs and budget in our wide inventory. Our staff is made up of passionate pros who include honesty, integrity, and exceptional customer care in every car-buying experience. One-hundred percent customer satisfaction is always our top priority. Call or stop by our dealership and ask about our financing options. If you're looking for a ride that's right for you, your search ends here at 2607 South Mendenhall Road.

We had the best experience here working with Stan! He was so helpful and able answer all of our…read morequestions. We also really appreciated the help of everyone else along the way in helping us making the best decision for our purchase !!

3 star.The courtesy was good however I went to buy a vehicle I found on car guru. When I closed…read morethe car guru price was not honored. I paid a $1,000 more than the price advertised on car guru. My fault I should have made sure they were living up to the advertised price Larry C