Locked my keys in my car called All Star and they made me a key in minutes. Delivered the key and…read moreI was back on the road in 30 minutes

went in for my 75,000 mile maintenance & heat issue. Sean M.(service) told me I needed two services…read morethat weren't covered under my extended warranty, and that his guys couldn't find an issue with my heat. He asked if he could keep my suv overnight, so the tech can test it again the next day. He stated I can't notify the warranty company if I don't find an issue to fix. I called for an updateTon my vehicle, the receptionist said Sean isn't available. This place is out for money, I'm never taking my suv back ever, lesson learned.

By far the most amazing car buying experience! Chip made buying my daughter's first car amazing!!…read more The pricing and service are impeccable!

WOW! I've purchased 12 vehicles in my life and this was the BEST car buying experience I've ever…read morehad. I bought a 2013 Volkswagen Jetta TDI Sport wagon from Ellers Automotive after finding it online. Before I drove over, I called and talked to Chip, the owner, and we set up a time for me to come by and test drive it. When I arrived, Chip had the car ready with keys in hand. There was NO pressure, no micromanaging, no hassle. I test drove the car, did my own once over, and then took a few minutes to think about it. All with no hovering by Chip. The car was EXACTLY as he advertised on his website and what we talked about on the phone. I bought it on the spot with a simple and easy sales process. I was in and out in about 50 minutes total. I can't say enough good things about Ellers Automotive. He is no nonsense, friendly and you will get exactly the car you're expecting. No surprises! Thanks, Chip!

I don't really understand the hate here. Is it your typical car sales place? Well Yeah! If you buy…read morea used car and don't have a mechanic, check it out. That's really your problem. It is a used car and there's usually a reason people trade them in. I personally have not had any issues with them in the past. It's a nice place and everyone is always friendly. I purchased one car from them and have use the service department quite a lot over the years. The service department has always treated me very well. I am still thoroughly enjoying my 2024 Mustang Premium Bronze Edition. My only gripe with this car is the paint. That's more a Ford problem. It looks quite a bit different from when I bought it a little over a year ago. My Car Now .... I have added a supercharger, alot of carbon fiber, and lowered it. Just to name a few of the modifications.

Great experiences with Sales and Service. Friendly, efficient service department and a very…read morestraightforward sales process. I'll gladly make the drive to go see the folks at Homer Skelton. Thank You.

Mr Jesse Neyman at the Olive Branch location was such a huge help! He went out of his way in the…read morefriendliest manner for my family and I when we were in a time crunch with two flats. He found my rare off-road tires and also showed me other options. Was very friendly, professional and knowledgeabl! I've only done business there with Jesse and can't speak for the company as a whole, but we Thank You Mr Neyman

Con men all the way…read more Y'all I have a little story time. If you have never used El Mante in Horn Lake as a mechanic, you are missing out. We have used him to lift my jeep, replace tires and spacer, truck tires, etc. We have always felt like he was very fair with his pricing. This morning I needed to get my brakes replaced so I dropped off at Raleigh Tire Auto Service Center in Olive Branch for convince on my way to work. They called and said I needed rear and front pads, and rotors on the back brakes. Ok, I've had that done before and it didn't break the bank. They call to say it will cost $1200+ to do that work....I said nope, and i picked it up (boy, were they mad at me, as I was with them ) and took to @El Mante in Horn Lake. He said we had the same issue that Raleigh said, but guess what the price to repair is? under $500!!! So, Raleigh Tire Auto Service Center is a rip off and we now know why they don't have to be open on the weekends! Never will I ever go to Raleigh again. ************************* BUT WAIT, there's more!! El Mante inspected my front brakes and said I didn't need them. What??? I'm am just truely amazed in the most wonderful way!! So my repair was less than 360!!

I had an oil changed only for $59.95. However, there were some hidden fees. Shop fees and 2% on…read morecredit card charges. Plus, taxes which came out to be $75.16. What a big difference in cost. And I had to make an appointment. I should just went to an independent oil changed retail store with my coupon and no appointment. The only good thing was the service advisor was friendly.

I have been far from satisfied with my purchase from AutoNation. In August of 2025 I purchased a…read moreused 2018 Chevy Colorado that has been the bane to my existence ever since. Since my purchase, the vehicle has been out of my possession about half of the time I have owned it. It originally was in the shop for over two months to have a complete engine reseal because it was leaking from so many places it was best to remove the entire engine and reseal everything on it. This is something AutoNation should have found and then fixed before this truck was ever put on their lot to be sold. After this two-month ordeal where I was without a vehicle, I had contacted the dealer, AutoNation Honda 385 and was offered $200 of the $400 warranty deductible for the repairs, that was an insult to me considering AutoNation should have already had this repair work done before I purchased the vehicle. After this issue was "fixed" (surprise, its still leaking) I was able to drive the truck for almost a whole month before another issue reared its head, this time a transmission line failed causing my transmission to lose about 2-3 quarts of fluid. It was topped off by the service center AutoNation recommended to me and was called "fixed". I raised concerns for my transmission and was quicky dismissed. Now cut to April of this year, The truck's Torque convertor is failing suddenly (I wonder why) and there is also an AC leak, a Front pinon seal leak, Timing chain replacement, and my high-pressure fuel pump is leaking. The repair estimate from the GMC dealer who is approved to work on my vehicle is over 13K in repair fees. This is outrageous for a vehicle I have purchased less than a year from today and now I am on the hook for all the repairs because AutoNation can't take ownership of their negligence of this vehicle. There is no way it's possible this truck was inspected for issues prior to it being sold to me. The leaks originally found were so egregious and obviously the mechanics were blown away the dealer didn't already fix the issue. There have been no shows of good faith, no attempts to meet me in the middle, and no accountability taken from AutoNation for my suffering and financial strain because of this. Now I am left with a 13K repair bill on a vehicle worth 15K, I cannot trade it in, I cannot sell it (because who would buy it) and I cannot drive it. They have been attempting to find a "steal" for a trade in per the used car manager. The trade in value they are offering is 7K at the absolute highest with is another insult considering the reason why the truck has lost value is due to their negligence. Now I am stuck under a loan and a vehicle that I can't use but must pay a note on plus full coverage insurance. I am not made of money; this will bleed me dry because I'll still have to find alternate transportation as well as continue paying monthly expenses for this paperweight AutoNation sold me. Buyers beware of their used vehicles; they will try to take advantage of you wherever they can and then hang you out to dry when you are stuck on the side of the road because it broke down. I will be also contacting the BBB about this as I have said, AutoNation has made ZERO attempts to make this right for their customer. They only took my money and then cast me aside.