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Desoto Auto Sales

4.2 (13 reviews)
Closed • 9:00 am - 6:00 pm

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3 years ago

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9 months ago

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7 years ago

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7 years ago

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5 years ago

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9 years ago

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7 years ago

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9 years ago

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5 years ago

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10 years ago

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Review Highlights - Desoto Auto Sales

“I highly recommend Desoto Auto Sales for their helpful, friendly employees and straightforward approach to doing business.”

Mentioned in 2 reviews

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AutoNation Honda 385

AutoNation Honda 385

(101 reviews)

Southwind

I had an oil changed only for $59.95. However, there were some hidden fees. Shop fees and 2% on…read morecredit card charges. Plus, taxes which came out to be $75.16. What a big difference in cost. And I had to make an appointment. I should just went to an independent oil changed retail store with my coupon and no appointment. The only good thing was the service advisor was friendly.

I had a very disappointing and unacceptable experience at this Honda dealership. I brought my…read morevehicle in only for an oil change and air-filter replacements. Those were the only services I approved. The dealership recommended approximately $1,400 in additional services, which I clearly declined by text. Despite that, they completed the work anyway and initially acted as though I was responsible for paying for services I never authorized. The employee assisting me--the bald gentleman with tattoos on his arms--was dismissive and behaved as if the dealership was doing me a favor by not charging me. The manager ultimately determined that I did not have to pay only because I had written text-message proof showing that I declined the additional services. Customers should never have to defend themselves against charges for unauthorized work, especially when there is clear documentation that the services were declined. This experience felt dishonest, stressful, and extremely unprofessional. I have lost trust in this dealership and strongly recommend that customers keep written records of every service they approve or decline.

Desoto Auto Sales - usedcardealers - Updated October 2026

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