If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

Amazing!! I took my old laptop to get service. It was fixed…read morewithin 48 hours. The customer service is impecable, I highly recommend this place. Thank you!!!

This was the absolute worst service I have ever received…read more 1) Service was terrible. I didn't get a single response to my questions or need for updates. The only time they reached out was when they had a question about the payment. 2) I simply asked for my keyboard keys to be made less sticky. They didn't fix the problem at all. I NOW have to take it back to another technician. 3) A week after I left my computer at the store, once they said they had fixed it, they called and said that they had lost my password. I told them multiple times what it was and texted it to them. They said it didn't work and asked me to come down. Once I was there, they said they got it to work. This was the absolute biggest waste of money I have ever spent. And the biggest biggest waste of time. I 100% don't recommend this service, and please don't book an appointment with them. My technician was called Darian. I don't know if it was his fault, or the fault of the company - probably both. but I was shock by the deception and unreliability.

The team at Preemo is simply stellar when it comes to IT work…read more My office combines a cloud-based server and local networked diagnostic instruments- so I assumed it was hard to configure and maintain. Luis and his team at Preemo made setting up my network look like a walk in the park. From the moment I explained my unique technology needs they knew exactly what I wanted and made it happen. They were respectful, well mannered, and very professional. There's no doubt I made the right choice when trusting my business's IT needs to Preemo.

Preemo, thank you for sending Diego our way. He was professional, patient and quick to put me at…read moreease by ensuring that together we'll be installing Outlook on my laptop. While installing outlook on my laptop and authentication app on my phone, we hit many roadblocks and not once did Diego express any frustration; he always had an alternative direction to get to the next step. Thus, I'm so happy to have Outlook on my laptop. Preemo, you guys are the BEST

I employed "Skals IT" to speed up my laptop and fix the "no sounds" out of speakers or headphones…read moreissue it recently had. Had happened in the last two days, were working and just suddenly stopped working. But did work to an external source like extended screen. The good - he accessed my laptop by remote connection and he cleared a lot of bloatware with CC Cleaner free version. And did get my laptop to run better. But he couldn't get my sound to work on on speakers or headphones and after uninstalling and reinstalling Realtek drivers a few times, he stated that the sound-card must have failed on the laptop, which either requires a used motherboard to be fitted (because new aren't available) or buy a new laptop. The bad: So I did some digging and found an app called "Fortrek for windows". I paid for one year's service and "Fortrek" went right through my laptop, cleared up more junk on it AND updated every driver that was out of date. It rebooted my laptop after all processes and guess what? My sound is now working on the speakers and on the headphones perfectly.

Wonderful TV hanging / installation! Professional, did great work! They were friendly and nice to…read morework with too.

Jose was incredible. He set up our Ring doorbell and alarm system with ease, walked me through…read moreeverything, and was extremely flexible when scheduling. Definitely recommend working with Jose on any alarm installations.

Jose was excellent. I didn't have a particularly complicated set-up but his communication in…read moresetting up the appoint was excellent, he showed up on time, and he gave me specific advice regarding new hardware that would greatly increase my network and wifi speed in my two story 4,000 sq. ft home. He then came back a couple of days later and installed everything and made sure that my server was connected and everything ran properly. For apple devices only capable of 5 ghz wifi band, I got an increase from about 120mb to about 250 mb. On Devices capable of using the 6 ghz band, I went from 120mb to about 700mb. Then he helped set up my work server so that other employees could access my billing database so that I did not need to have a complicated and manpower intensive way of getting everyone's data into the master file. He went above and beyond the call of duty, was knowledgeable and professional. Highly recommended.