Virtuworks

4.7 (7 reviews)

IT Services & Computer Repair

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Virtuworks - Complete IT Solutions for Small Business - IT Services & Computer Repair Near Me - Miami, Florida

Virtuworks - IT Services & Computer Repair Near Me - Miami, Florida

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Carlos I.

528

140

576

9 years ago

I learned about Virtuworks while working at my previous employer.They are always available to assist and not only fix the issue when something comes up but also educate you on what was done and how to prevent future situations. When I branched out and opened my business I knew I would go straight to Virtuworks for VOIP, cloud solutions and everything related to IT. My business is small but when you call me it seems like we are a giant! well not even "We" because it's only me right now hahaha Call my business number dial any extension and you'll get me on the phone until this adventure goes from just me to a full team! I know Virtuworks will be with me through the whole process! read more

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Lisa H.

3 years ago

Even at other companies I've worked at that had an internal IT department were not as good or responsive. I can't say enough great things about their team. Lately, I've worked with Diego who is AMAZING. The problems I've had are Microsoft related. They have a direct line to them and can work with them to solve those kinds of problems. I won't say Microsoft is responsive. I'd say they are not at all. But thank goodness for Virtuworks, because I could never solve these problems on my own. Great team, great company, great job, and good value for the money. read more

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Laura B.

7 years ago

I called 3 tech teams for help with a crashing application on my desktop but Virtuworks was the only one who could remotely fix the problem with my computer in 10 minutes! read more

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Justin M.

5 years ago

I always have a positive experience with VirtuWorks when I have IT issues. Their scheduling feature is great so you are not waiting around on hold and they always call right on the scheduled time. The customer support agents are friendly and work as quickly as they can to resolve your issues. read more

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Randall T.

13 years ago

Diego and the team are awesome, they addressed my issue and stayed with me until my issue was resolved. Their response time was spot on, and their understanding of what I was trying to achieve was perfect. Thank you all you made my life so much easier now I can focus on what's important! Work! read more

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Vanessa V.

9 years ago

I would like to say that the support team at VirtuWorks were a great help to our office, as we needed assistance on getting back our internet as soon as possible. Thank you VirtuWorks read more

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T B.

9 years ago

Notified Virtuworks on Friday morning 8:30 AM my sign in was not working correctly, Technician quickly corrected. I also notified them the computer screen was missing all icons. I could open email, but no other programs. Technician did some trouble shooting with no luck. Technician opened a ticket on the problem. Per ticket created, a technician was to contact me between 2:00-5:00 PM. While this was a Friday and I had called early morning, I dealt with the delay...... I closed my office at 5:00 PM. At 5:05 PM I had heard nothing and emailed Virtuworks of the issue, asking to have a Technician contact me Monday at 8:00 AM. Technician upon receipt of my email immediately called Friday at 5:12 PM I was closed and had left. Monday morning I came in 8:00 AM, no call from Technician until 10:19 AM. Technician immediately had me sign in, computer and screen were both back working with original icons. While Virtuworks is usually always helpful, setting the expectations of same day service and then not following through was highly disappointing. read more

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More info about Virtuworks

3850 Bird Rd
Ste 103
Miami, FL 33146
Directions
(305) 265-0447
Call Now
Visit Website
https://virtuworks.com

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Does Virtuworks take Bitcoin?

No, Virtuworks does not take Bitcoin.

Does Virtuworks take credit cards?

Yes, Virtuworks takes credit cards.

From the Business

Specialties

VirtuWorks is a Miami-based managed IT services provider (MSP) delivering enterprise-grade cybersecurity, cloud solutions, and 24/7/365 IT support to small and mid-sized businesses. Founded in 1994, we bring 30+ years of expertise in managed IT consulting, network security, Microsoft 365 administration, data backup and disaster recovery, and IT compliance. As an ISO-certified Microsoft Partner, we offer flat-fee managed IT services with no long-term contracts, including help desk support, proactive monitoring, and strategic IT consulting. Serving Miami, Coral Gables, South Florida, and businesses nationwide. Contact us for a free IT assessment today.

History

Established in 1996.

VirtuWorks is the Leading Managed Service Provider (MSP) and SaaS Provider to Small and Medium businesses (SMB) in South Florida. We currently serve the IT needs of more than 500 well known customer organizations and businesses.

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Computer IT Solutions

4.5

(8 reviews)

Brought in our computer to be fix. They sold us our old CPU…read moreas a new one. Computer was full of errors.

If all my problems could be solved this fast and painlessly…read more... I reached that point in my life that I no longer want to aggravate myself programming or solving computer/iphone/ipad/Mac issues. I don't even want to go to YouTube to figure how to do something. I am glad I found Computes IT Solutions. They sent me Angel, who has a name that describes him well. I had a long list of things I wanted to fix, change or improve, and not just limited to my 3 Apple devices, backups, sync, etc, but also restoring lost music, programming a new vacuum-robot cleaner, etc. Angel was quick, efficient, helpful and very kind. I plan to use them always from now on

Miami Nerds

4.4

(75 reviews)

If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

PC 911 Computer & iPhone Repair

4.7

(72 reviews)

I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

Preemo IT Support

5.0

(7 reviews)

The team at Preemo is simply stellar when it comes to IT work…read more My office combines a cloud-based server and local networked diagnostic instruments- so I assumed it was hard to configure and maintain. Luis and his team at Preemo made setting up my network look like a walk in the park. From the moment I explained my unique technology needs they knew exactly what I wanted and made it happen. They were respectful, well mannered, and very professional. There's no doubt I made the right choice when trusting my business's IT needs to Preemo.

Preemo, thank you for sending Diego our way. He was professional, patient and quick to put me at…read moreease by ensuring that together we'll be installing Outlook on my laptop. While installing outlook on my laptop and authentication app on my phone, we hit many roadblocks and not once did Diego express any frustration; he always had an alternative direction to get to the next step. Thus, I'm so happy to have Outlook on my laptop. Preemo, you guys are the BEST

Computer Village Inc

4.1

(111 reviews)

•$$$

Very friendly store. Fast & excellent service. Ask for Pedro! Took the time out of his day to help…read moreme out

Not helpful. Very curt I was maybe interested in switching…read moreback from PC thinkPad laptop to MacBook Pro. The salesperson barely answered my question and didn't get from behind the counter to help show any features. He seemed annoyed that I was there. Very clean shop Easy parking Close to Starbucks Convenient to get to Right on route 1

Aeris It Solutions

5.0

(1 review)

Communication & Trustworthy. Pablo got my hard drive and…read morewithin 48 hours he responded and referred me to another company which would charge fairly. Prior to that Salvage data was charging me $3,400.00 to recover my data.

From the owner: We offer flexible technology services for all your personal or business needs at reasonable prices!…read more We are a reliable and trustworthy Information Technology services and support provider with over 30 years in the industry. We help, support, guide, manage and service clients on a wide range of matters including server installation/configuration, virtualization systems, network infrastructure, security, data recovery, client workstations, and even custom built gaming computers.

PCD Business Solutions - Computer Repair

5.0

(3 reviews)

Excellent service, very efficient and at great prices. Highly recommended. My computer needed a…read morekeyboard change and it was done fast and is now working like new.

Great service fast affordable Great job Javier did an amazing fast fix on my pre built gaming pc…read more Thankyou Javier.

Lansight Technology

5.0

(5 reviews)

I work for Hooda CPA firm and this is our first year using Lansight after being highly recommended…read moreto them and we couldn't be happier. They are always there to help guide us 100% in whatever we need when it comes to any IT issues we have, small AND large. Whether its a printing issue, hardware issues or software related, they are super knowledgeable and always have a solution. Even times when we are unable to resolve the issue via remote access or over the phone they send someone over immediately. They are super reliable and always have a team member available to help on any issue we have. We can always count on them and are very happy with their service & look forward to our continued working relationship

Bismarck & his team are incredible! They're just a phone call away and always accessible when I…read moreneed them. They're all extremely educated about computers, programs, networks, software issues, etc. What is also great about them, they're able to work on an issue remotely and have my office back up and running in no time! I fully trust Lansight Consulting in handling all of our office technology!

Skals IT Support & Technology

4.9

(22 reviews)

I employed "Skals IT" to speed up my laptop and fix the "no sounds" out of speakers or headphones…read moreissue it recently had. Had happened in the last two days, were working and just suddenly stopped working. But did work to an external source like extended screen. The good - he accessed my laptop by remote connection and he cleared a lot of bloatware with CC Cleaner free version. And did get my laptop to run better. But he couldn't get my sound to work on on speakers or headphones and after uninstalling and reinstalling Realtek drivers a few times, he stated that the sound-card must have failed on the laptop, which either requires a used motherboard to be fitted (because new aren't available) or buy a new laptop. The bad: So I did some digging and found an app called "Fortrek for windows". I paid for one year's service and "Fortrek" went right through my laptop, cleared up more junk on it AND updated every driver that was out of date. It rebooted my laptop after all processes and guess what? My sound is now working on the speakers and on the headphones perfectly.

Wonderful TV hanging / installation! Professional, did great work! They were friendly and nice to…read morework with too.

Rapid Tech Fix

5.0

(1 review)

I had a problem with my iPhone, not charging. Enrique fixed my phone for $20. It was a dirty,…read morecharging port. He told me over the phone how to check the battery condition and he told me it was not the battery. So I went by his shop and he fixed it in less than 10 minutes. He fixes computers, iPads, telephones, etc. I just canceled my AppleCare plus subscription because it's such a hassle to get an appointment. I know exactly where to take my equipment now; Rapid Tech Fix. You can't go wrong.

From the owner: Screen replace iPad, iPhone smartphone, tablet ipad all electronic repair charging port all device read more

Jaime Television Repair

5.0

(2 reviews)

My television was losing its sound after intermittent popping sounds. I took it to Jaime Television…read moreRepair, expecting to have to leave it for examination. Instead Jaime told me the problem was one of two things, and he began opening the television on the spot. He was correct that one speaker had broken and the other one would shut off after a period of time as a safety precaution. Jaime had a used speaker from another set, but the case it was inside would not fit my television. Jaime opened the case, removed the speaker, and installed it in my television. It has been working fine. For a manufacturer's repair that would have cost $240 plus parts, Jaime charged me $89 plus tax. He was very nice and explained well what he was doing as he proceeded with the diagnosis and repair. He also recycled a part, which I highly approve of!

Jaime fixed my 65" Plasma that I absolutely love. I shipped…read moreit from Chicago to Miami to put into my new property and one of the boards went bad in the process.. I called and texted Jaime and after the parts came in, he made it happen. I was very impressed with his service and communication.

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Stacy S.

12 years ago

Virtuworks is the complete package when it comes down to it! I find it always a pleasure place a service need with Monica she is helpful and super funny. She really makes you feel important and wants to expedite your issue to the right tech and fast. Joe is one of the best... he is a pleasure and very knowledgeable of his field. He really goes the extra mile and make sure his work is done right the first time. Mauricio is great too, he is very thorough and explains the things that are important to be sure Client is getting want the need from both Employees and IT. Oddly enough it is a pleasure to speak with them regarding the issue I have from time to time, they make it easy and enjoyable read more

Alexia B.

9 years ago

I have been working with Vitruworks since I have been with my current employer for about 5 months now. There are technical difficulties here and there, but I can admit their customer service is very reliable and friendly. They try to do as much as they can while you are on the phone with them so that there isn't a continuous ticket being left open. There can be the occasional difficulty that will be solved and 10 mins later it will happen, but just as they solved it last time they can do it again. read more

Ana A.

9 years ago

We use VirtuWorks for my property and the entire team is fantast. They are very patient when in need of their guidance with any problems of the equipment or programs when they are not working. I recently had problems with the internet in my office, as soon as they found out I had no internet, they called and came to the office the next business day in the morning to make sure there were no problems. Monica has been fantastic in responding to my tickets and taken care of them immediately. read more

T. H.

12 years ago

Mauricio and Matt have both serviced our office recently and provided excellent customer service. They identified and addressed our IT issues quickly and with little interruption to our workflow. I also like the fact that each of them ahs taken the time to explain the problems found and how to avoid them in the future. Monica has provided great customer service on the scheduling end. I really like this team and am glad we found them! read more

Ileana F.

9 years ago

I have been with 3 major companies for the last 5 years and somehow they have all used Virtuworks & I tell you its not a coincidence THEY ARE THE BEST!!! I submit a ticket and the issue is always resolved right away. I Love how Monica has been there so long, its good to always call and have a familiar voice on the other end making it happen. I would highly recommend this company hands down. read more

Gaby V.

5 years ago

Virtuworks is an amazing IT company. There is not much that they can not fix. Their exceptional customer service, sets them apart from all other IT companies. They are always ready to help, and are quick to respond. 100% Recommend, especially for large companies that need a reliable and fast IT service. They are also knowledgeable on all technology products, from phones to surfacepros. read more

Andrea D.

195

10 years ago

From the front line to the techs: amazing people all around! Monica & I get to have a good laugh about our crazy days whenever I call in. Joseph is just the epitome of calm in the midst of a hurricane. Diego is the almighty Buddha & all around tech guru: he saves me every time. Love our IT team. Keep up the good work. Now let's work on that champagne water cooler! :) read more

Anacaril J.

8 years ago

Virtuworks is my go to when I am having issues with my software programs, especially when it comes to forgetting my password. They respond quickly and they always follow up to make sure everything was up to our satisfaction. Virtuworks is a GREAT reliable company with a quick turn around time. Thanks for making my life easier when it comes to technical difficulties. read more

Ilene R.

6 years ago

Today, Gilbert at Virtuworks really helped me out. I had a question in one area and that led to a couple of other questions that he wasn't expecting but he was super helpful anyway. Gilbert stayed on the phone with me and resolved each issue one by one. It has always been a pleasure working with him and he really helped me today. Thanks Virtuworks! read more

Grace R.

5 years ago

Always providing great service and quick solutions for our tech issues. Whether over the phone or in office, they provide efficient communication and guidance for any IT problem we encounter on our daily basis. Definitely a great team to work with, always with friendly customer service and good attitude. 100% recommend the company and expertise. read more

Jose R.

8 years ago

I've been working with Virtuworks for over 11 years now. Our projects have ranged from deploying new email servers to implementing new ESX servers. Our most recent project was deploying a new hosted Windows 2016 server. Their entire team is very knowledgeable and they are always making sure we stay a step ahead of all technology. read more

Elsa L.

5 years ago

Its so hard to take the time to write a good review, but people find the time to write a bad one right? So i must say Virtuworks is great! They respond right away, work with your schedule until the job is complete. They also follow up! Not too many companies out there today as efficient. Highly recommend. read more

Yamil C.

10 years ago

Excellent Company. Followed up with me several times to remind me of my pending ticket. Once I was ready, they were able to access my computer and assist me with the necessary installations I needed on my computer. Great company and customer service, and always there when you need them. Thanks!!! read more

Lissette G.

10 years ago

We have been using VirtuWorks for all our IT needs for over a year now. The team is super nice, friendly and efficient. Davis handles our licensing and has us organized. Luis handles most of our daily IT needs and he is wonderful. I am very happy our firm chose VirtuWorks for their IT needs. read more

Gretty A.

10 years ago

Our office has been using VirtuWorks for many years and they are very dedicated and helpful! Jose Guillermo, Diego and Monica are the nicest people you can talk to! It is a pleasure to have them help us with our IT needs. Definitely recommend if you are looking for an IT company. read more

Tim M.

11 years ago

Virtuworks, I had a MS Outlook Problem. The Virtuworks Team Within 10 minutes had me back up and running. Best Team in the IT Business. Fast To respond to my needs. Very Professional, very fast in resolving any issue that our computers have. Great Team to have in your Back Up Plan! read more

Lorrie W.

10 years ago

VirtuWorks ALWAYS ALWAYS ALWAYS calls us back within a timely manner, is able to fix our problems and does it with great customer service! So glad that we use them. Jose is great over the phone and explains everything to you! Definitely recommend them for all your IT needs! read more

Paul G.

9 years ago

My company has used Virtuworks for many years as our IT specialists and they have always been able to correct any issue that may have arisen. The staff is friendly, attentive and try very hard to correct all problems the same day. Juan especially is the go to guy. read more

Rachel R.

160

8 years ago

Virtuworks always fixes problems in a timely manner, and they are very friendly and professional. I do have very minor inconveniences every now and then, but I have worked with them over a year and I know I can trust them to solve any issue that arrises. read more

Alexandra F.

5 years ago

Virtuworks is always very helpful figuring out what is wrong with my computer, if there is ever a problem. They make it easy to understand what the issue is, and how best to resolve it. Really appreciate their patience, knowledge and dedication! read more

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Virtuworks - itservices - Updated August 2026

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89 Virtuworks reviews that are not currently recommended

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89 reviews that are not currently recommended

Virtuworks - itservices - Updated August 2026

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