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50Floor

2.3 (273 reviews)
Closed 7:00 am - 9:00 pm

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Services - 50Floor

Carpet installation

Carpet removal

Carpet restoration

2 More Services

Floor installation

Tile installation or replacement

50Floor Photos

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Recommended Reviews - 50Floor

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STAY AWAY FROM THIS COMPANY! I'm writing to strongly advise against hiring this company for any home improvement projects. My experience has been nothing short of unacceptable, and I am now dealing with significant damages as a result of their negligence. I hired them for a luxury vinyl tile (LVT) flooring and carpet project, which cost me nearly $5,000. Not only was the workmanship subpar, but the carelessness of the contractor, caused additional damage to my home. After he moved my stove to install flooring underneath, it stopped working the very next day. Additionally, he improperly reinstalled my toilet, leaving it unstable and with excess caulk visibly running from the base. In addition, I paid for my previous flooring to be removed but some was left and cover by my new flooring. The carpet installation team also left exposed cable wires, creating a serious safety hazard for both my family and pets. I immediately reported these issues and provided photo documentation. While the company did send the contractor and carpet crew back to address the toilet and wiring, the promised follow-up--an electrician or low-voltage technician to assess the stove--never happened. Since then, all communication has ceased. As a result, I'm now forced to replace my stove out of pocket and involve legal counsel to pursue resolution. This entire situation has turned what should have been a simple flooring upgrade into a costly and exhausting ordeal. Not to mention my signatures were forged on the Certificate of Completion contract. My advice: Avoid this company. If you decide to proceed, be prepared to supervise every move, ask constant questions, and document everything. Do not assume they will act in your best interest--they have shown me they are more concerned with profit than professionalism or accountability.

Seems like the only way to get "Customer Service" to get back to you is to leave a bad review. So here it is... We had these floors installed a year ago and the trim around doors is already coming up and exposing sharp nails at the door threshold. It's been incredibly difficult getting in touch with anyone to help repair using our "lifetime warranty". Hoping this motivates someone to actually email/call us back. Keith 678-462-4556

Trim comes in 15 ft yet they piece meal trim all around the base. No staining on some of the trim.
Fonda W.

The way 50 flooring treats it's customers is pretty poor. The workmanship is subpar and the co. Will not honor their own warranty. The issue I have with customer service is that they really don't care if you are satisfied with the job once they get paid. No one has contacted me to repair the many problems that were brought to their attention. Every time I walk on my squeaking steps I'm reminded of what a rip off 50 flooring is. I'm now convinced the only option now is to take 50 flooring to small claims court to get my repairs done properly.

Damaged speaker cabinet

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Photo of Dani H.
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3 years ago

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Photo of Holly S.

Holly S.

Thank you Dani! We are happy to hear that you love your new floors!

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2 years ago

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Holly S.

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2 years ago

Now they are down to a one rating in my book ! Problem still not resolved ! They've been back to take photos !!

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Holly S.

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2 years ago

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Holly S.

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3 years ago

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Holly S.

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4 years ago

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Holly S.

Helpful 8
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6 years ago

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Customer Service M.

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4 years ago

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Holly S.

Helpful 5
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4 years ago

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Holly S.

Helpful 4
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6 years ago

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5 years ago

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Customer Service M.

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3 years ago

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Holly S.

Helpful 6
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5 years ago

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Customer Service M.

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5 years ago

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Customer Service M.

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2 years ago

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Holly S.

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7 years ago

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Customer Service M.

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4 years ago

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Holly S.

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2 years ago

50Floor worked with us to solve the problem with our flooring. They did an excellent job rectifying the issue and the floors look great now.

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Holly S.

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3 years ago

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Holly S.

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2 years ago

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Holly S.

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4 years ago

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Holly S.

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5 years ago

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Customer Service M.

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4 years ago

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Holly S.

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6 years ago

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Customer S.

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3 years ago

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Holly S.

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7 years ago

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Customer S.

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4 years ago

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Holly S.

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4 years ago

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Holly S.

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6 years ago

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Customer Service M.

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6 years ago

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Customer Service M.

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7 years ago

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4 years ago

Great pricing, value, and timely installation of floor! Prompt response from the staff. I highly recommend this company!!

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Customer Service M.

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6 years ago

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Customer S.

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7 years ago

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Customer Service M.

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7 years ago

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5 years ago

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Customer Service M.

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3 years ago

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Holly S.

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Photo of Tanesha A.
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7 years ago

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Customer Service M.

Helpful 5
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4 years ago

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Holly S.

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5 years ago

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Customer Service M.

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Page 2 of 7

Ask the Community - 50Floor

Review Highlights - 50Floor

Wilmer and his team did a fantastic job on our new carpets.

Mentioned in 3 reviews

Read more highlights

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Carpet & Flooring Transformers - hardwood flooring restoration

Carpet & Flooring Transformers

(34 reviews)

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

50Floor - flooring - Updated May 2026

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