1. 5 Star Smog

0

Citrus Heights, CA

5 Star Smog

4.4 (54 reviews)
Open • 8:30 am - 5:00 pm
Updated 2 months ago

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Response time

10 minutes

Response rate

100%

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Recommended Reviews - 5 Star Smog

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Reviews With Photos

Michele M.

Highly recommend, fast friendly and great price. We have brought 2 of our vehicles here in the last two months and have been very happy with price and service with a smile. We got a good discount on the second vehicle.

Clean place! Fast and easy!

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Reviews are largely positive. Customers highlight fast service, friendly and knowledgeable staff, and fair pricing. Many also appreciate convenient walk-ins.

Read the full review summary in the app

5 months ago

Helpful 12
Thanks 6
Love this 10
Oh no 0

1 month ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Steve C.
15
26
21

1 month ago

No appointment, waited about 5 min for the guy in front of me, pulled up smog took less than 10 minutes. The price was great.

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 2
Thanks 0
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Oh no 0

2 years ago

Helpful 5
Thanks 1
Love this 1
Oh no 0
Photo of Joe J.
182
30
47

7 months ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

The gentleman there is always friendly and quick. The service was great and it wasn't too bad as far as price is concerned I think it's $58.

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 4
Thanks 1
Love this 1
Oh no 0

9 months ago

Super helpful with my older Dodge van! Owner was very knowledgeable, helpful and efficient. I was in and out of there really fast.

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 months ago

Responded quickly on availability. I went in and was done in 10 mins or less . Would definitely recommend

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 5
Thanks 1
Love this 1
Oh no 2

1 year ago

Fast service in and out in 20 minutes, friendly tech, good price around $50 with certificate.

Helpful 4
Thanks 1
Love this 0
Oh no 0

8 months ago

I took multiple cars to this business. Great guys, good customer service, good value, and fast (avoid weekends though).

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Tamara S.
149
113
35

3 years ago

Helpful 9
Thanks 0
Love this 2
Oh no 0
Photo of T G.
0
3
1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Quick and Efficient! In and out of there in less than 15 minutes; I got my STAR smog cert printed as well as electronically sent to DMV.

Helpful 3
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

2 years ago

Good spot to go to, the tech was super nice and patients and answered all my questions, will be back!

Helpful 3
Thanks 0
Love this 0
Oh no 0

2 years ago

Service was done quick and friendly.Technician is very knowledgeable and helpful.There is also a gas station and car wash.

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

1 year ago

Just drove up, got the smog test at the quoted price. Probably in and out 15-20 min. No appointments. Definitely going back in 2 years.

Helpful 3
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of 5 Star S.

5 Star S.

Rreally appreciate that hope to see u soon again thank you

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Vida D.
0
17
17

2 years ago

Helpful 5
Thanks 2
Love this 1
Oh no 1

2 years ago

Business owner information

Photo of 5 Star S.

5 Star S.

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 5
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 7
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Questionable smog IQ. Questioned manufacturer installed anti-theft measures. Would not recommend.

Business owner information

Photo of 5 Star S.

5 Star S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 5
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 1
Photo of Jacob R.
13
163
15

3 years ago

Helpful 6
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 8
Thanks 1
Love this 0
Oh no 0
Photo of mark f.
41
43
3

3 years ago

Great fast service!! I highly recommend if you are in a rush or selling a car and need it done quickly. I will be back.

Helpful 5
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - 5 Star Smog

Review Highlights - 5 Star Smog

“but of course with the quick and great service, we got it out of the way.”

Mentioned in 5 reviews

Read more highlights

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They were fast did a great job for a decent price. Great customer service. Didnt have to wait…read morelong at all and the best part is they are open on weekends.

Very rude and unprofessional customer service…read more I came to this location to get my vehicle smog checked, and unfortunately, my experience with an employee named Steve was terrible from the beginning. When I first arrived, Steve instructed me to get my paperwork, mileage, and ID ready. I went back to my vehicle, gathered everything he requested, and returned. When I tried to give him my mileage first so I wouldn't forget the numbers, he rudely interrupted me, saying, "No, no, no, wait. Let me do all this first." His attitude was unnecessarily dismissive when I was simply trying to provide the information he had requested. Things only got worse when he pulled my vehicle into the smog inspection area. After seeing that my vehicle had previously been flagged for a tampered emissions component, he immediately told me, "No, take this back to where it came from. I'm not dealing with tampered stuff," and refused to perform the inspection. I understand that smog stations have regulations to follow, and I respect that. However, there is absolutely no reason to treat a paying customer with such disrespect. I wasn't asking anyone to overlook a problem or break any rules. I simply wanted my vehicle inspected after addressing the issue from my previous inspection. Steve could have politely explained his concerns instead of being rude and dismissive throughout the interaction. Extremely disappointing customer service. I would not recommend this location based on how I was treated.

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I realized my registration was due in 3 days and needed a STAR Certified Smog. I thought okay let…read moreme find one near me via Yelp and it took me to a place that changed ownership and no longer could do the STAR Certified smogs. On the road again and I remembered a place by where I grew up that was there as long as I could remember (over 50 years) on the corner of San Juan Avenue and Winding Way. So off I went to see if they did STAR Certified Smogs. YES! They did! The wait was short and the two gentlemen Ezekiel and Kristopher were awesome! I gave my keys to Ezekiel and off he went to do my Smog so in the meantime I sat and chatted with Kristopher since it was slow for them that morning. Time flew by so fast and Ezekiel was back with my keys letting me know I passed! YAY! I'm so happy that I went there yesterday morning. I had the best conversations with those two young men and left happier than I was when I showed up. Do yourself a favor and just go to San Juan Auto Smog!! I'll be returning for my oil changes in the future too. You have to love a business that's been around a very long time. They know what they're doing! Thank you again Ezekiel and Kristopher

HORRIBLE BUSINESS!!!!! 0 stars. I made an appointment days before and took time off of work to get…read morea smog check, and when I arrived for my appointment, I was told the worker went on lunch and wouldn't be back for over an hour. I said I made an appointment and received zero notice, and the guy said that he tried to call me. I confirmed he had the correct phone number and showed him I had no missed calls, so he totally lied. On top of all of that, I received a message asking how my experience was and after telling them what happened, they said a manager would reach out to me, and it's been over 2 weeks and no one from that company has reached out to me. What a joke of a business!!

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