Great company for the Estimator, Kyle to the mitigation team, Tony to the reconstruction…read moreestimator Daniel. Great Company look forward to working with them through the final protect.

Called in today to see if this company could put the light fixture back up that they removed from a…read morehigh ceiling with work that had been done about a month ago. Was met back by customer service rep with hostility, as I kept getting cut off. You'd think that after hiring a company & giving them business that everything would be put back how it was beforehand, instead we got met back with harshness & a condescending tone. Stating that putting lights back up is "out of their scope." She even went to say, "you haven't even paid for the work done yet", when we came into an agreement beforehand that I would be able to pay this off with a payment plan. They said they might have put it back up if we gave them the 2nd part of the job. Lol what a joke.

After experiencing water damage in my condo, I had the pleasure of working with David Solis and his…read moreteam at Dry Time for the rebuild--and I couldn't be more grateful. From start to finish, they were professional, patient, and incredibly attentive. What stood out the most was their consistent communication. They took the time to check in with me at every step, making sure I approved each detail--from how the flooring would be laid, to the placement of cabinet handles, and even the layout of the closet. Their attention to detail and commitment to ensuring I was happy with the progress made a potentially stressful process feel smooth and manageable. Thank you, David and team, for making this rebuild so easy and for treating my home like it was your own. I would absolutely recommend Dry Time to anyone needing quality, reliable work. Friends and family--you're in great hands with them.

A little over 2 years and the floors are starting to crack and buckle. Totally improperly…read moreinstalled. We had our floors perfectly replaced only 2 years before this unfortunate slab leak and if I could go back in time and get an actual, professional contractor I would instead of going through the plumbers I would have. It's going to cost us thousands to fix this as this flooring goes throughout our entire first floor. Just so painful to see my floors every day.

This company genuinely goes above and beyond. Super courteous, professional, prompt....literally…read moreeverything they said they were going to do they did. Walked us through every step of the dry out and demo and went so far above and beyond it's shocking! This house was absolutely spotless after the demo! I was shocked! They packed us up and moved us out of our kitchen. We didn't have to do anything but set up shop outside for our new temporary makeshift kitchen!! They even followed up with the insurance company to ensure all documentation was received and being reviewed for reimbursement. Never had to follow up on a call. On the rare occasions I had to leave a voicemail I got a call back same day! Even when it was after hours or on a weekend. When insurance came up short (which this company has nothing to do with!) they sent an additional explanation, documentation and photos to justify our position for the additional funds to restore our kitchen after a flood! By this time their portion of the job had been completed for about a month! Now that's service!!!! Camila and Darrel were our main contacts and they are so organized, thorough and very very knowledgeable. They know their trade and they know it very well. They went so far above and beyond on so many occasions. They were actually recommended by our insurance company and came all the way from San Jacinto to the Redlands/Yucaipa area! Hopefully this never ever happens again but if it does they are my 1st call!!!!! Serv Pro actually took over from a company who has a very similar name (DONT CONFUSE THE 2 SERVPRO IS PHENOMENAL!!!) The 1st company we had to tell to not come back bc they were not properly drying out our house and after 7 days the saturation reading were still extremely high although they kept telling us it was dry. My house felt like a rain forest it was so humid and Mold was beginning to spread but the first company insisted it was dry because their instruments were telling them it was. They clearly rely solely on their instruments and hire people who are untrained or very poorly trained whereas SERVPRO relied on their years of experience and expertise. The 1st company did such a horrible job that insurance had to pay an additional almost $6,000 to restore our floor which may not have happened had the first company done it correctly. Cami and Darrel of SERVPRO managed to STOP the damage from getting worse and save our 1950's solid oak wood floors so they only had to be sanded and not torn up. They cleaned up our flood damage and the mess made by the "other guys". What really sold me is that not once did they ever utter even a negative opinion about the other company, which in my opinion would have been completely justified considering the additional work SERVPRO had to do to clean up their mess as well. WELL DONE SERVPRO and a very special thank you to Cami and Darrel and team!!!! You really deserve the PRO at the end of your name!!!! VERY HIGHLY RECOMMENDED!!!

Highly recommend this restoration company! They came all the way out to Palmdale, CA and provided…read moresame day service, which was such a huge help. Their pricing was extremely fair, and their customer service was excellent from start to finish. They were professional, responsive, and made the whole process much less stressful. I will definitely use them again!

I recently discovered a problem in my home. I called this company and was greeted in a very…read moreprofessional manner. Sometimes I ask a lot of questions and people get annoyed, but Nate was very patient and took the time to explain the testing process to me in multiple ways that I could understand. Less than 24 hours later my testing services were completed. He was even able to accommodate a last-minute scheduling change, which I greatly appreciated. While Nate was collecting samples. he explained every step of the process and how they all correlate. I am extremely happy with the testing service that they provided.

RCR Environmental was very helpful and knowledgeable. They responded fast to my service request and…read moreexpedited my lab results. Fair pricing and great customer service.

One word description: PHENOMENAL! Andre is professional, pleasant, on time and he went above and…read morebeyond. He cares!

Matt is professional, service is exceptional, high quality standard and the prices are very…read morereasonable for such exceptional service. Staff are very knowledgeable and friendly to work with, they are customer friendly and truly want good customer satisfaction. Very helpful and easy to work with. They are also responsive when called and reply quickly to any questions with exceptional patience and give good explanations.

Blake and the team at 911 Restoration were incredible from start to finish. They showed up within…read more30 minutes to give us a quote, which already set them apart, and were able to start the very next day. What really stood out was how thorough they were. They discovered more mold than we initially expected, but handled everything professionally and with great attention to detail. They didn't cut corners and made sure the job was done right. On top of that, Blake recommended a great hygienist who helped ensure the space was fully cleared and safe, which gave us a lot of peace of mind. Fast, responsive, honest, and extremely thorough--highly recommend Blake and 911 Restoration to anyone needing this kind of work. 5 stars all the way!

Our rental property experienced a water leak and required remodeling, dehumidification, and mold…read moretreatment. Being an experienced homeowner, I requested the manager (Blake over all 911 Restoration) send a competent technician so it would be repaired correctly. Blake assured me the technician was highly skilled. Fortunately for me, I was in town and was able to see the poor work the technician did. The dehumidification equipment was set up inappropriately. The wet wood would have taken several more days (and several $100s more charged by 911 Restorations) to dry. The antifungal treatment was piss-poor. The tech literally did a few squirts of thyme oil, and he didn't even get the wet and dark areas, where the mold would be more likely to grow. Overall, very disappointed in the technician's skills and pissed off at myself for falling for Blake's charming nature. He is not honest. Beware.

Superior Restoration was absolutely fantastic! From the appointment set up to the tech…read morecommunication. I been involved in many opportunities where a company is needed and I can honestly say Superior Restoration came through with above expectation customer service. This all said Mike the tech I worked with was nothing less than superb. I am vey pleased by his professionalism and customer service beyond words. Thank you Mike and Superior Restoration!!!

Had a water leak in a rental property and Superior Restoration was a recommended vendor by our…read moreproperty management company. The company has been extremely professional and pleasant to work with. I spoke to Rick at Superior and he was super helpful in answering all my questions and for giving me detailed description of what happens during remediation vs a mitigation, etc. Throughout the process he always responded to me in a timely manner, sent lots of photos and documentation of what was going on, and even helped provide recommendations on how to deal with my insurance. I don't think you will be disappointed with their work.

This review is to commend Jose for an excellent job of demo in a home flood situation. Jose…read moreefficiently dissembled an entire bedroom, part of a living room, and an upstairs bathroom that had been affected by flood water. Jose worked through an entire weekend, was professional and courteous every step of the way, explained the demo, and biowash process, and ensured the job was completed and nothing was missed. An absolute pleasure to work with, and highly recommended. Thank you Jose!

I am really happy with the work they've done. We faced an extremely stressful situation earlier in…read morethe month, thankfully Harim was able to take care of it all. He communicated back and forth with the plumber, insurance adjuster and the team. We couldn't have had such a great experience with such a bad situation without them. Best, Andrea