Won't put things in writing. That's why I go to Yelp, not so I get a prompt to "call them." If I wanted to call them I would have already done it. I tried to get them to work with me using the app feature to communicate and they put: "Unable to Service." So weird. Then don't get on Yelp. Service requested of a sink and bathtub fix was denied. I can't comment on the cost value of the repair. I prefer the Amazing Plumber so far. read more

Roto Rooter - Under sink leak with bucket to catch drips. - Plumbing Near Me - Hemet, California

Victor was very professional, in spite of my griping, I was so upset with myself for doing such a stupid thing, I dropped the toilet paper holder in the toilet, while flushing it, so please take it from me, make sure to put the lid down before you it a new roll on, it will save you a lot of money.. Thanks for having a listening ear Victor.... read more

The plumber explained and showed me what was wrong and why it happened. Very polite and clean. I would definitely call them again if I needed a plumber. And I was even able to make a same day appointment.​ read more

Couldn't hire Roto-Rooter due to price. Have heard they are expensive and don't quote before coming, but had no idea how expensive. Bought fluid drain cleaner from him for $75-yikes on price there too. Representative was very nice and tried to help, three stars for the Rep. read more

Colton and Malik were very professional and quickly diagnosed the issue with my bathroom toilet and surrounding floor issues. Colton did great work and explained the steps to resolution in detail. I would recommend and trust Colton and Malik from Roto-Rooter for any future issues. read more

I called and right away they got the local team to call me. Jennifer was quick and thoughtful. Bryan came out to see what was needed and they scheduled a technician to come out. There was a small mix up in the scheduling, but Jennifer was apologetic and was on it to see that they get someone else out. Joe showed up and was warm and courteous. Took case of the issue and explained aexplained what he was going to do and what he did. While any unexpected plumbing issue can be costly, I believe they were fair in comparison. I would call them again. read more

Roto Rooter - Plumbing Near Me - Hemet, California

Christmas Eve, the new kitten we just got for our daughter immediately hid in between the cabinet and the stove. We waited 24 hours, Christmas morning came and went, but the kitten never came out. Desperate, my sister found an add for pet rescue with Roto-rooter. I called and the process was extremely smooth. The dispatcher took my information and helped locate a technician close by. Charlie, the kitten wrangler arrived quickly and was ready to help. He rescued our new baby kitten from the tiny crawl space she had been hiding in and even shared photos of his own family cat. We will always be forever grateful. Thank you Roto-rooter for offering an amazing and affordable service like this and a very special thank you to Charlie, our Christmas miracle. read more

Tyler was friendly, prompt and did an amazing job fixing a valve on our shower/tub! He addressed the problem, picked up the part, and even cleaned up the area to look like new again! Thanks so much! read more

Charlie and Dave were the dynamic duo that fixed our issue. Quick response, professional, and got the job done. We had a clogged floor drain in an older house. They were able to locate the obstruction, which was thankfully outside the house and not under the slab. There may be cheaper plumbers, but you get what you pay for (if you're lucky). These guys saved me a ton of money, a bunch of time, and turned a potentially big problem into a small one. Great service, highly recommend! read more

Had a plumbing emergency of course at night. Joe To was awesome. He was on time- knowledgeable- clean- friendly- and got the job done plus went above and beyond helping us with a secondarily issue at 10pm even though he had over an hour drive back home. Never complained about the late hour. He worked until the clog was fixed. 100% would recommend read more

Tyler is very professional and knowledgeable. He repaired our pipe in an expedited manner and was able to get us back to normal quickly. The pricing was right and I will definitely recommend. Thank you Tyler! read more

Charlie serviced our bathroom Toilet, that was clogged with a blender ball. He explained everything before he got started.He was very thorough, Kind. I greatly appreciate this young man.Many blessings to him. Job well done. He was kind enough to even tighten my oven door, Thank you very much Charlie. read more

Yesterday, I left 2 Roto-Rooter technicians unattended in my apt to repair the shower. Why did they open the miniblinds in the living room and spare bedroom? Why were you even in there. And then they broke the blinds in the room. And they didn't tell me. So I am waiting to hear from their corporate office. read more

Technician came late and not prepared for the issues i was having. Also Never followed up. read more

Great job very professional and quick, would definitely recommend if you ever need a plumber they were in touch with me up till the service technician arrived read more

Absolute 5 star service! Main water line broke in the front yard. Rotor Rooter was here an hour later ...gave an estimate and Jonathan Finished everything in 2 hours after that!! Digging fixing and backfilling with a perfect repair and all that AFTER NORMAL BUSINESS HOURS!! ABSOLUTELY WOULD RECCOMENDED!!! THANKS JONATHAN! read more

Roto Rooter - Completed the job! - Plumbing Near Me - Hemet, California

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Water heater finally failed. We did an online inquiry late in the day and were called immediately to get more details. They sent out a rep next morning. Jesse arrived, friendly straight forward and was able to get the new water heater installed same day. Jesse went over the new unit and procedure for it. The older one was right at 20 years old, so there were some upgrades and changes. He cleaned the area and made everything look like new. Great job! Much appreciated! read more

They installed a cheap garbage disposal for $500 with only a 1 year warranty. Later on it leaked, causing wood damage and mold. They didnt bother telling me that the piping could be improved to accomodate a better unit. Now I'm stuck with a $8000 bill to clean up mold, fix the plumbing, and install new wood. read more

I really want to thank Tyler for fixing our clogged toilet . I think the service was great and they were very prompt when I called to get a appointment on the weekend . I think he did a great job . Also it was a great value for everything. read more

Joseph, Nicole & Charlie are super knowledgeable, reliable and a pleasure to do business with. Their work is quality and you wouldn't even know they were there because they quietly do a great job and completely clean up. I highly recommend using Roto Rooter for plumbing services. read more

I called Roto-Rooter in the evening because there was a leak that we were unable to locate. We had to shut off the water to prevent further flooding. I specifically asked the representative on the phone if the plumber can perform leak detection after describing the urgent situation, in which she replied yes. But when the plumber (surprisingly he has 5/5 star reviews) arrived, he said he did not bring leak detection equipment. He essentially repeated what I said I have done to try to locate the leak, and was eager to charge $79 to shut off the already turned off shut-off valve. He then proudly went on to say that someone can do the leak detection in the morning when the nearby Roto-Rooter office opens for $950. It is difficult to find good, reliable service companies and people. read more

Joe and Tyler came to fix our sink. They were very polite and informative, explaining everything that was being done in detail. They also worked extremely fast and made sure to leave the area clean after the job was done. Great customer service and efficient and professional work. Thank you and good Job guys. read more

Jesse Schenck was our tech and he was very professional. He was able to tell us step by step what the issues were and how they could be resolved. He was able to fix what was a -y situation. read more

Prompt, Efficient and Professional... I definitely recommend this company and will continue to do business with them in the future. read more

Very helpful and kind. Prof. Great knowledge and hard working. All Around great value for the service provided . And a great guy read more

Joe and Tyler showed up promptly. They did quality work. Kept us informed of possible future issues.

Most importantly got the job done!! My shower runs like a dream now! The reason for 5 stars tho was timing I get tired of companies always showing up at the last minute when your given a time window, they showed up in the first hour and writing 5m of the estimated arrival time. Made the rest of my day productive instead of just waiting around. read more

Tyler was amazing! We had an emergency situation, and he took care of us in a timely manner. Plus some additional work that we were in need of. I highly recommend him! read more

Ridiculously expensive quote. To replace a toilet fill valve that i was supplying they wanted $485. read more

Pete and Bryan did an outstanding job communicating the process. The crew was professional and hard working. Would definitely recommend them

BEWARE WOMEN AND THE ELDERLY!!! I was under the impression that Roto-Rooter had integrity and was a very well respected business in the community. After what I experienced I would never recommend this plumbing company. The district manager I sent a letter to the Roto-Rooters ceo in that is in charge of the local franchises and never heard a response back. read more

Thank you Charlie. We appreciate your integrity and the work you've done in our home today. Thank you to the team for getting our water back and running. read more

I had an emergency toilet stoppage that ended up being mainline repair. Daniel was amazing very quick and helpful. David came to see the job. He was very kind and pleasant too. Great job. If I ever need plumbing work again I will be calling Roto Rooter. read more

We had a complicated repair performed by Jesse recently. Jesse was a pleasure to work with-knowledgeable, punctual, responsive, detail-oriented, hardworking. This was the second time that he resolved a problem for us, and both times his service and attitude were excellent. read more

Josh in Temecula was awesome! Total lifesaver and was kind, quick, and efficient! I'd definitely use them again!

Josiah came with his supervisor Jonathan. They looked at what I needed and provided a fair estimate on a new hot water install in my older home. Josiah is an excellent technician and worked diligently to get my water heater in. I am so pleased with the install and would highly recommend this company and Josiah. read more

they were fast, friendly, and professional, couldn't ask for more. The young man that helped us with very informative.

Over priced. Simple leak. I was totally misled- Marc told me water damage was serious and my ENTIRE bathroom would need to be ripped out and remodeled and called a 3rd party company (YGM) to come test for mold that he said was surely there. Mold guy took one look and said no mold. Marc's supervisor came out and took one look and said no water damage. My insurance claim was then canceled and then I was stuck with bills that I was told I would NOT have to pay. Not sure if he's bad at his job or if I was tricked into a bunch of unnecessary costs. Joe was great and fixed plumbing issue but I should have/could have done it myself. $820 was way too expensive for this fix. I will NEVER use this company again. Don't trust them, especially Marc. read more

The plumber who responded to or minor emergency Joe T. was very professional and responded quickly. He assessed the problem and corrected it in very short order. I would highly recommend him and his company, Roto-Rooter for any of your plumbing needs. They are very responsive and communicate effectively. Joe T did a great job and was very courteous! read more

I live in Sun City in the The core.These homes in my neighbourhood were built in the 60s and have cast iron plumbing Buried 3 feet deep beneath the Concrete slab. What a plumbing nightmare it has been! One thing after another. The last three disasters I have called ROTO ROOTER to the rescue. They have been Prompt and courteous and professional. I don't think they are the least expensive plumbing company but the people are top-notch read more