Excellent service fast and attentive. Went in for a happy hour in and out in 45 minutes 3 drinks an appetizer cajun chicken rolls and chicken fingers with fries. read more

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Didn't even get a chance, before we even made it through the door we got told not to come in, I had my two service dogs with us. I explained they are service dogs, she went inside, after I told her she should let us in, because it's the law, I already decided to go somewhere else, she came back and said, we could come in after all, which I declined. read more

5 Points Grilled came to Richmond Heights 10 years ago and remains one of longest standing restaurants in the town. The interior could use an update, but people come for the food and friendly service. The food is solid, and the cocktails are strong. The menu combines bar food (wings, fries, burgers), comfort food, and seafood. I had wings and fresh cut fries at 9 pm on Wednesday; hence, the restaurant is great for late night eats. The people next to me ordered vegetable Alfredo and shrimp scampi. They raved about the flavor. You have to love a restaurant where the cook looks into the bar to see if people like the food. I ordered a gin and tonic. I needed only one given the generous pour. read more

5 Points Grille - The menu - Bars Near Me - Richmond Heights, Ohio

The bar tender was unfriendly. She was an older lady and it seemed like a problem because I had to ask for silverware and napkins. I paid for extra sauce and didn't receive it. My meal was dry and my orders totaled $61.00. I just left there. Not going back again. read more

5 Points Grille - Chicken and shrimp Alfredo - Bars Near Me - Richmond Heights, Ohio

Service is horrible. Bathrooms nasty. Smells like sewer. Staff drinks while working. They argue and the day cook acts like a player. But arrogant read more

Nice over the phone. Very clean & very simple. Ordered a ribeye & it came with broccoli & a salad. Food was okay but it was clear they literally coated/smothered all the food in the same seasoning. As if it was a last effort to save the meal. Very salty. Wouldn't go again. read more

To save time for togo call and place your order, I have also ordered through the website. When I want some good red snapper this my go to restaurant. It's one huge piece of fish and cooked to perfection. I have also went here for a girls night out, we had drinks only at that time and everything is so good here. The drinks are amazing. read more

5 Points Grille - Fire Cracker Shrimp Fresh Catch Perch or Red Snapper Garlic Mash Potatoes Steamed Vegetable Medley Garden Salad - Bars Near Me - Richmond Heights, Ohio

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Unless you're eating in, and maybe then you should still probably call ahead. The wait my friends and I had for our food was long. But the wait was worth it. The prices are reasonable. For the amount of food served, the price is worth it. The food was amazing, highly recommend. The chicken was cooked to perfection, the pasta was not overly cooked, and there was just the right amount of cheese to go with it. I was able to easily break apart the chicken with a fork and pair it up with the pasta. There is a bar too and the bartenders are friendly and attentive for the most part. It's a large bar and I believe they were playing music on the side opposite from us. read more

5 Points Grille - a plate of meat, pasta, and bread - Bars Near Me - Richmond Heights, Ohio

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Food good you going to wait a good hour or more for food . Older guy who runs the bar and take the food orders not the nicest every time you ask them How much longer it's always 5 more minutes if you ain't got time don't order no food never again . They told 5 more minutes than they said they was boxing it up than they said 10 more minutes the little short lady rude . read more

The food was good,the drinks was great,the bartender was phenomenal she was very honest and nice about everything,I will say the bar was missing some life you know,like that spark read more

I'm so disappointed at this bar/grill. I love the food but after today they will never get my business. I stood at the bar waiting on a menu not a drink a menu because we grabbed a table. After waiting 15 minutes we decided to leave but as we were leaving a lady who also was complaining asked for the Manager and it turns out he was sitting next to where we had grabbed the table. I turned around and said whatttt you the manager was watching and doing nothing the entire time. Janet Mayhand read more

I order my food over the phone always and the lady who answers is always very nice. I've ordered chicken Alfredo 2 times in a row back to back(in 24 hours) and It was so good ! My Alfredo was more saucy the first time though. Maybe need to be a little more consistent on how saucy the orders are , but I'm still not complaining both were delicious! This time i ordered the salmon Alfredo and It was none the less amazing as well. read more

5 Points Grille - a meal in a styrofoam container - Bars Near Me - Richmond Heights, Ohio

So upset my first time coming here I was very excited to try it out. It wasn't busy in there I ordered a salmon Alfredo and a side salad and got someone else's half eaten Alfredo with my food under it. I never left a bad review before but no one apologized at all and that was literally a slap in the face they didn't ask me how they could fix it nothing, I won't be back. Waste of $25 read more

We went here after church for Father's day. I have mixed reviews about this place.... So it took a very long time to get menus, then to order our drinks/food, as well as getting our food. The reason being that there was only one waitress and she was also the bartender. She was very nice and friendly but everything we requested took so long for us to receive. Even though we had an extremely long wait the music was playing was awesome! I even said to my family that I need their playlist for my Spotify. OH and we also ran into Wayne Dawson while we were there! The food took so long to get to our table, that I was so hungry and started eating right away before I could even take pictures!!!! I am so bummed by this. When we finally received our food, everything was so good!!!! My mom order some turkey ribs and she kept commenting of how good they were. Since I don't eat meat, I had to order all sides. I had asparagus, fried mushrooms, some of my mom's sweet potato fries, and a side salad. The sides filled me up and were very tasty. After we order our food and right before it came out, my sister and I order some adult beverages thinking it would come at the same time as our food... Nope.... We had to cancel our drink order because we were getting ready to leave. Even though we had to wait a LONG time for our food- everyone who were in my party enjoyed every bite of it. I highly suggest if you are going to eat at this place is to call ahead, watch a movie or do some shopping before you come and pick up your food. Oh and it is pretty pricey as well. read more

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After browsing a few places on Yelp to go to the night before Memorial Day I actually found a spot that was open. There wasnt many people inside when i got inside so i sat at the bar and ordered a bourbon on the rocks. Not sure what kinda bourbon it was but it was 9 Dollars. I probably shouldve specified I wanted well liquor. The drink was good tho so I cant complain. While I was there I decided to get something to eat and kept it simple and got the wings and fries . It didnt take long for the food to come out but when it did mannnn it looked good. A mountain of fries and some real chicken wings, no wingettes. I couldn't even eat them all, had to ask for a To-go tray. I had a nice experience here. Would check it out again when in town. read more

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After months of pondering giving this place a try with a little prompting from my Husband I decided to go for it. He really wanted to try their turkey ribs so we ignored the bad reviews from both online and friends. We did however decide to do takeout since most seemed to complain about slow service while dining in. Yesterday I decided would be the day. I used the number posted online in several places to attempt to call in our order. After a few tries of the phone just ringing and eventually going to a voicemail I got a person. I ordered 2 turkey rib entrees. I concluded the order at 7:13 and was told to give it 30 mins. I allowed 10 extra minutes and arrived at 7:53. No one greeted me or even acknowledged I was there. It was 2 males and 2 females behind the bar where I stood. They spoke amongst themselves and the ladies even went as far as to make themselves drinks. I finally got one woman's attention and told her I had placed a phone order. She said okay and walked right past me never to inquire further. Time elapsed and I got the male bartender's attention. He took my name, said the food wasn't ready, and went back to his conversations. It was not busy at all. Just a couple tables and a few bar patrons. After a long time of no one caring 1 waitress called the male bartender in the back saying he was needed. He resurfaced with my food and immediately tied it in a bag without my seeing it. I untied it to look at the order. The order was wrong of course. One entree was to have sauce on the side (it didn't) and both salads had the wrong dressing. I alerted him and was told he could give me more sauce... I paid and left. I was never told sorry for the wait or offered anything because of it. I did not receive my food until 8:26. After all that the ribs and broccoli were tasty. The garlic mashed potatoes were actually smashed potatoes as they contained the skin. Unfortunately, they did not contain salt or pepper. If you value taste over service this is the place for you. read more

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I have to shout out Cynthia and her crew for providing outstanding and friendly customer service. Over the past couple years, I had stayed away from five points due to the lack of customer service that was provided. I have since come back over the last three months. And everyone there has been really nice and pleasant to go along with the really good food. Great customer service goes a long way and I hope you keep this crew intact. read more

My friends and I stopped at the bar around 10 something, we decided we wanted chicken wings and fries when I tell you it was so delicious i was so surprised too I'm glad i tried them because I'll definitely will coming back! read more

This place used to be sooooo good but something went downhill recently. Food is underseasoned, smaller portions, watery drinks not impressed at all. Service is good and employees are nice. read more

I've been waiting for my food for nearly two hours after ordering through the Uber eats app. Apparently they didn't have the lobster tail for my dish but instead of communicating that to me they had me wait. The staff acted like I was in the wrong for ordering through the app which charged me $36.70 and I had to handle my refund through Uber only not them. They told me I couldn't get any accommodations and I just think it's bad business to run a restaurant like this read more

Over 1.5 hours for 2 appetizers! And then before the food arrived I asked for a refund! "We don't refund"...??? I haven't even received the merchandise yet? Man this is by far unacceptable from any business! read more

I am so happy my daughter chose this place to order from. I had the Fresh Catch Red Snapper and by far the tastiest fried fish I have ever tasted, along with the garlic mashed potatoes. EXCELLENT!! I truly enjoyed my meal. I will return to 5 Points Grille to order my food. One of my favorites places to order from NOW. read more

the good-karaoke on wednesday FUN! Needra the bartender(ON THE KAROAKE SIDE) very nice and attentive! food is good. The bad-ok I can't have a placemat UNLESS i order food??? wtf? so i don't like to just put my drink on a bar (because of germs) but i was told no placemat, the bartender (JOY i think is her name) on the main side was a bit ruff and said she was going to get "yelled at" for me having a place mat (which my friend gave me his since the barmaid wouldn't) I told her if anyone has an issue they can come see me...stupid rule and that is one of the things in black establishments that turn me off. it PAPER! it's cheap and if i ask for one, it should NOT REQUIRE me buying food..SMH.. read more

Ordered Uber eats from this place, thought I would try something new and chicken Marsala sounded amazing. I expected a nice portion of chicken with noddles maybe bread for $15. Well, expectations weren't reality. I got one small piece of cold chicken. Never again 5 points, never again. read more

Very unprofessional staff. Orders take a long time. Establishment not clean. Takes a long time to get served.

This place left me with too many mixed reviews, but I'll keep it and brief! The setting is kind of dated an in need of a serious bar rescue! Surprisingly the food is pretty good coming off of an overpriced menu! read more

Ordered my food and had Uber eats deliver. I ordered the starter sampler and made it very clear in caps NO MUSHROOMS SEVERELY ALLERGIC!! Guess what they did, sent my food with mushrooms in it, then when I called about it the chef had the nerve to get on the phone and tell me "it's fried so USUALLY when fried it wouldn't contaminate the food." WTF usually isn't good enough when it comes down to my life!! I told them straight up if I have a reaction I'm suing, then all of a sudden they want to make it "right" after arguing with me for 5 minutes to just take it out the container and eat the remaining food. Never will I order from here again!! read more

5 Points Grille - Mushrooms in my food even though I made it clear I'm severely allergic - Bars Near Me - Richmond Heights, Ohio

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Food is good, service is terrible. Waiting over an hour for food after being told by the manager I would have to wait until doordash and Uber orders was made, asked for a refund and refused. Honestly it's just bad business due to the lack of service. I was told I would be ID but the manager had her small child in the bar in the corner. continued to wait while everyone around us was served. Drove 1.5hr for a bad experience could of ate McDonald's read more

I would have given them 5 stars but the wait was a little too long. There weren't a lot of people in here so we wondered why it took so long to get our food. But it was worth the wait! Everything was delicious, hot and flavorful! I definitely would come back with hopefully a less wait... they also have other restaurants which I will try as well! read more

I order the tilapia Alfredo It was horrible. The fish wasn't cooked all the way though and it was smothered with Alfredo sauce. Worst food I've ever had. GO SOME WHERE ELSE! read more

5 Points Grille - No rice, raw fish, a entire jar of Alfredo sause - Bars Near Me - Richmond Heights, Ohio

I placed an order and was told they ran out of wings after waiting for over an hour. When I asked the business manager what could be substituted for my chicken I was rudely told to look at the menu and choose because he wasn't going to look at the menu and tell me what they had available. I was treated unfairly, and was spoken to with such disrespect that I'll never ever step foot back into this poor excuse of an establishment. read more

Service is unprofessional to downright guetto. My alfredo shrimp taste like something slopped together I was super hungry so I ate it but had the farts all night. My daughter had the alfredo steak and had the runs in the morning read more

I love the vibe and the food, but the service is SO SLOW!!!! Please fix this- there is no reason I should have to wait 30+ minutes for a drink. At that point I don't even want it anymore. Also, the food is very good but also TAKES FOREVER. It's very frustrating. If they could get that under control I'd have no complaints! read more

My husband and I have been here a couple of times and every time we end up disappointed. The drinks are usually good/strong, but the food is subpar. Tonight I got the tilapia Alfredo and the fish was burnt. I asked for penne pasta instead of rice for my husband's dish and he still received rice. I asked for asparagus with my dish, but did not receive it at all. I know I could have asked them to correct it, but the fact of the matter is I should not have to. I should give my order and get what I asked for. And btw, this is every time we order from this place. We will no longer come here. read more

S.....l......o........w. been waiting an hour for potatoskins and a chicken philly. Gave us complimentary salads as though that was sufficuent. read more

I spent 2 hours waiting on my food and didn't even get to enjoy my food because I was so tired of waiting. I got a box so I could just leave. read more

The Chicken Alfredo is unbelievably delicious. This restaurant is a local gem. Never had a bad meal or been disappointed with an experience at 5 points! read more

The food is good but they just can't get things right. It's been awhile and I had a taste for their Alfredo pasta so I door dashed it for Mother's Day dinner. Complete fail. Got nothing I ordered. Got something completely different. The driver seemed to know when I called and said something about that they gave it to her because someone else cancelled. Thanks for ruining Mother's Day dinner 5 points. I gave you another shot but learned my lesson permanently. Never ever again. read more

Service is Awesome! The chicken, Turkey ribs, Alfredo is delicious. I love the Sangria! Everything I have ordered was very tasty. Nice crowd of people and you feel safe. read more

First time visiting last weekend and I must say this place is pretty cool. I ordered the crab cakes, roasted mash potatoes and asparagus. Crab cakes were a little burnt and the mash were not hot but the service was good. But overall I will come back again. read more