Wow. Holy cow. Outstanding. I can say that I've been going to nail salons for the better part of 15 years and I've NEVER been treated so wonderfully as I was today.
I set up a group nail outing for my cousin who is getting married. The first time I called (1 week prior) to make the appointment I talked to a gal who was so polite. She made sure to get all the information, asked if it was for a special event, was excited when I told her it was for a wedding and even asked if she could surprise us with a bottle of red wine. Insanely nice! I then had to call back a few days before the appointment and ask if we could add another person to our party, and without hesitation, she knew who I was, what group I was calling for and made the change with no problem. I was honestly blown away by how amazing the customer service was. She even again asked if she could get us some wine- 5+ starts!
And this was just over the phone... then we actually got there for our apt....
The bride and I were literally greeted at the door by the manager who helped the bride pick the best colors for her big day. She was very happy to see us and so accommodating. I've never been greeted at a nail salon before but this really added the perfect touch for my bride. Then, our family was running late and some were lost (for the record the location is very easy to find if you use Google Maps) and the manager was literally on the phone with my aunt to help her find the place.
Every single girl who works there is the nicest, most caring and personable girl I've ever had the pleasure of meeting. I do not exaggerate when I say this. Honestly by the end of the session, I felt like we were one big happy family. We had 7+ of my family there and they are all
Loud and talking at once. Each gal was right in the mix with us asking us how we were all related, whose wedding, details of the wedding, etc. they were all very invested in our agenda and that felt really good. They all cared and they were all so genuine.
Oh AND THEN the manager literally pulled out a HUGE box of egg rolls that she had ordered special for our party. No, I'm not kidding. This manager went out of her way to get us TREATS to make this day special for a bride she didn't even know. I am honestly still blown away.
We felt like a million bucks. Let me tell you. This was the most amazing experience I've ever had at a nail salon- maybe ever. I've called everyone I know to tell them
To immediately change nail salons and come here.
Additionally, they do an AMAZING job on nails. My nails have never looked this good. They spent so much time on my pedicure and my full set. I was (still am) SUPER impressed by the talent all these gals have. All of their materials are top of the line as well. They clearly don't mess around. We had 7+ people from the age 19-60 and as you could imagine many different nail styles. From natural rounded nail polish to long acrylic coffin, everyone's nails looked amazing. 100% perfection.
They are on the pricier side, HOWEVER, I don't care. I'll be coming back here from here on out. With the level of customer service and talent this location has, there is no way I'll go anywhere else. You get what you pay for, and this Experience was worth every penny.
I highly recommend this place to everyone forever.
Things to know:
-parking is ample but not unlimited
-they prefer cash to card tips
-they have an atm inside the store
-they use those plastic bags in the pedicure bowls for proper sanitation
-it'll take a full hour for your service but 100% worth it
-an apt is always better but they do take walk ins
-if you're a first time, I suggest using google maps or make sure you put the name correctly in your GPS (4Seasons...) read more