Eric is an amazing and humble guy who is focused on helping you and getting your car fixed and he…read moreis not about money. I got my Toyota Prius's front bumper fixed and he immediately fixed it and did not take any money. And the other shops and dealers had given me a several hundred dollars estimate. I highly highly recommend Eric!

I took my car in for an estimate in October after hitting a…read moredeer. The estimate process was quick. She took photos and emailed me an estimate that day. I forwarded it to my insurance company and received payment within a week. Contacted the shop for appointment, was informed they would let me know when my parts were delivered. 3 months later I was finally contacted about bringing in my car. I was promised that I would get frequent updates. I did not receive updates until less I called them. When I did call the person I was working with was rarely there when I called. Sometimes it took 2 voicemails to get a call back. I was often given the exact same updated weeks in rows. "Your car is going to paint today " I would call 2 weeks later. "Great news your car is going to paint today". Felt like I was given the run around. After weeks of waiting for parts one of the technicians broke a part that we waited on since the parts were ordered in October. Delaying the completion of the work on my car. Sadly I would not recommend having work done there. I wish I had taken my car elsewhere.

This place was a disaster from the beginning. My Subaru was involved in an accident in June. Let me…read morepreface my comments by saying that I grew up working in my Dad's body and paint shop. Anyway, I contacted Modern Collision almost immediately when I got my virtual repair estimate from my insurance company. I sent them an electronic copy. I was told they would order the parts right away and when they came in they would call me to bring in my car. Two weeks later - crickets. I called them and left a message - more crickets. A month after the initial contact when I had heard nothing, I drove the hour over there to talk to the person (Tanya) who was assigned to manage my job. She "assured" me the parts had been ordered, but they were having problems with their phones and the ordering system. They would call me as they expected the parts soon. MORE CRICKETS!!! It's now three months after my visit there and the assurances I was given, I NEVER heard from them again. Well, guess what? NEVER AGAIN from me. And I'm warning you now, too, so you don't make the same mistake. When it comes to customer service, this place is the worst! Do yourself a favor, take your business elsewhere. They had plenty of time and chances to make it right and they didn't even make an effort. The place I ended up taking it to (Burgess and Son in Glendale Springs) was awesome.

Called them to set up an appointment for a car inspection but ended up not needing their services…read more Nonetheless, they were very professional, knowledgeable, and helpful with the information they shared.

difficulties connecting with adjuster(s). Then getting parts caused another delay. I waited long…read moretime to get car back. Dealings with CarMetrics personnel was professional , courteous and worked hard to get the claim moving forward Janis

As a first-time customer, they diagnosed and fixed what other shops had told me was a major repair…read more It was a quick, simple fix. Their expertise and honesty saved the day. Did I mention how friendly they were?

Sandy, the owner is a top notch professional who does excellent work. I had sap on top of my car…read morefrom a tree and he was able to remove all of it in a timely manner and fair price. I highly recommend him for any paint and body work you may need to have done on your vehicle.

Sandy is a dedicated, hard working, genuine person who takes much care in his work. He quoted us a…read morevery reasonable price for an auto body bumper repair and had the work completed in a very timely fashion. He did an excellent job but most of all, I appreciate his sincerity in his work. I'd highly recommend him

Finks unlimited collision did a great job on my car. I highly recommend them. I would definitely…read morerecommend this place.

From the owner: Finks Unlimited is a family owned and operated business here in Concord, NC. We can help with all…read moreof your collision repair and paint needs. We specialize in quality repairs in a timely manner, when dealing with your personal or commercial fleet of vehicles. It is important to us to give hands on care while navigating you through the insurance claim process or to prepare a fair estimate when paying out of pocket. When the unexpected happens, lean on Finks Unlimited. We are here to serve you!

Our car has suffered scratches and dents all over, but finally a small accident led us to Johnny's…read more Now we have a new car! And the service was really fast - faster than the estimate. We are very satisfied with the work. Thank you Johnny!

I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

Every year we come to Boone for to get a Christmas Tree. The tradition started 25 years ago by my…read moregrandparents who have since passed away! The trip is 4 hours one way! This year we stayed in Beech Mountain which is 45 mins from Boone. This trip had taken a turn on Saturday... my husbands new truck (purchased 4 months ago) started acting up on a mountain while we were returning to our cabin on Beech Mountain from downtown Boone (not wanting to accelerate or go into any of the higher gears). We had my 2 year old son in the truck who was sick and we were just trying to get back to our cabin. My husband pulled over and found Team Chevrolet and we started in that direction (approx 20 mins away just praying we would make it) Once we arrived at Team Chevrolet my husband met two of the most helpful individuals we have ever met! Justin and Albert were in the service office when my husband entered and after taking a moment to listen to the situation we were in (pretty much stranded with a sick child not even being able to make it back to our condo) these two guys immediately started helping us. Albert came and jumped in the truck and drove us around diagnosing the problem just in that short 10 min ride ( the transmission was ruined)! Tears came to my eyes at that moment not knowing what we would be facing after the phone call with the dealership back home provided no reassurance. Albert assured us that we would be taken care of! Once back at Team Chevrolet Justin met with us and Albert and immediately got to work on the warranty portion of the situation. Please keep in mind that the dealership is not normally open on Saturdays for new service so these gentlemen went above and beyond to help my family! Albert assured us he would have a new transmission installed by Monday at 1! Justin drove my husband around town looking for a UHAUL after calling for an enterprise rental for hours and not receiving an answer! On Monday we went back to pick up my husbands truck! When I tell you we are beyond gratefully it's an understatement! Justin had worked with GM and handled every step. Albert had replaced the transmission and re geared the truck! We were able to leave Boone on Monday afternoon only 2 days after the issue arose because of the amazing service we received at Team Chevrolet of Boone! I will drive four hours one way to purchase a vehicle from these amazing people and would recommend this dealership to everyone who will listen!

My daughter is a student at App State. Her 2014 Chevrolet Sonic needed a timing belt replaced. I…read moretried to get it fixed at the dealership here in Raleigh where I get all my work done, but there was no availability that lined up with her breaks. The estimate provided for the work was about $899.00. I contacted Elevation in the beginning of October and was able to get an appointment for the work to be done on 10/30. The vehicle was brought in first thing that morning and my daughter was told the work would be completed by the following day at the latest. I called the dealership on the morning of 10/31 and the person I spoke to didn't seem to have any knowledge of the work being performed, and once he got some more info, he told me it was "unthinkable" that the work could be performed in such a short timeframe but that he would check with the shop. I got a call later that same day telling me that the vehicle was being worked on and would be ready at the end of the day. However, I then received an immediate call back telling me that they had ordered the wrong part and that they would need to reschedule the service. I was told that they would call me once they had the part and then get the vehicle back in "immediately" to have the service completed. On 11/4, I got the call saying the part was in. When I asked when my daughter could bring the vehicle in, they said that their next appointment was not until mid-December. I expressed some frustration with this given the previous issue and need to reschedule due solely to their ordering the wrong part, and was then told that my daughter could bring the vehicle in on 11/12. The car was again there at the appointed time, but neither myself or my daughter received any type of update for the next two days. I finally called the shop around noon on 11/14 and spoke to the manager, who assured me that they could see the car in the shop being worked on, that the work should take "no more than four hours", and that it should be ready by the following morning at the latest. I did not receive an update that day, so I called again on the morning of 11/15 just after 9:00am. At that time, I was told that the work had not been completed as a tool they were using broke and had to be ordered, but that tool was not going to come in until 11/17. When I expressed further frustration (my daughter works two jobs in Boone and needed her car to get around at this point) and asked why I was not called the day before and informed of this issue, the representative could not give me any answer. I asked that she have the Manager contact me as I needed more information so I could decide whether I wanted the work to continue. Two hours passed and I had not been contacted, so I called and spoke to the same representative who said that the Manager was going to be calling me as soon as she was done with a customer. Another hour passed with no call, so I called again. The same representative told me that the Manager had spoken to my daughter, even though the instruction was to contact me, and that the work would be completed Monday morning. At the end of the day Monday (11/17), neither my daughter nor I had received any update. It was not until this morning that she was called and told that the work had been completed. I had told my daughter that if they contacted her to have them contact me as well, and I did receive a call from the shop. I asked for a breakdown of the charges and a total, and was told that the cost to repair was over $1400.00. When I told them that I had been quoted just over half of that amount at a Chevrolet dealership here, all the person said was "I don't know what to tell you. Not that I think it matters to anyone there, but Elevation lost a customer today. I have owned Chevrolets all my life and received nothing but top-tier service and professional care from every dealership that has ever performed work on one of my vehicles. This was the exact opposite. No communication. No consideration. Nothing. Avoid this shop if you need work done on your vehicle

Amazing experience, super fast affordable and he's really nice! Also pretty convenient he'll come…read moreto you